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Adenbrook Homes NSW, Northern Rivers & Tweed

Adenbrook Homes NSW, Northern Rivers & Tweed

5.0 from 11 reviews · View Statistics
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Reviews

5.0
11 reviews
5
(11)
4
(0)
3
(0)
2
(0)
1
(0)
  • Build Stage
  • Customer Service
    5.0 (6)
  • Site Admin
    5.0 (4)
  • Timeliness
    5.0 (4)
  • Structural Integrity
    5.0 (4)
  • Plumbing & Waterproofing
    4.8 (4)
  • Electrical & Lighting
    4.8 (4)
  • Flooring
    5.0 (4)
  • Transparency
    5.0 (3)
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Kate and Reuben
Kate and ReubenRichmond-Tweed, NSW

We love our new house!

published

Sarah and Glenn were great to work with from sales through to completion as they were flexible and easily contactable at all times. Some friends of ours built with the larger more commercial builders and were handled by multiple people and had about 3 different building managers. We really liked having one team throughout the whole process.
The build is great and any issues we had at it went along were dealt with swiftly and without complaint.
I’d recommend them to anyone considering building.
We wish them all the best with their business and growing family.

Customer Service
5/5
Site Admin
5/5
Adenbrook Homes
Adenbrook Homes ..Adenbrook Homes

Its perfect

published

Perfect job that was created by sarah and built by glen.
Good and reliable as you would expect on a big job like this.
No worries and with ease of effort from both parties on the hand over was done easily.
Was good and fair a good all round job by sarah and glen.

Customer Service
5/5
Site Admin
5/5
Adenbrook Homes
Adenbrook Homes ..Adenbrook Homes

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0.0
(1,234)

Great Team

published

Glen and Sarah are excellent operators- honest, open and clear communicators. They delivered a beautiful home, on time and to exemplary standards. I am delighted with my home. Highly recommended.

Customer Service
5/5
Site Admin
5/5
Adenbrook Homes
Adenbrook Homes ..Adenbrook Homes

Thanks Kelly, we appreciate you taking the time to leave a review! We know you were in great hands building with Glen and Sarah, they are so passionate about what they do. We wish you all the best for your future in your Adenbrook Home.

Effortless building process

published

The team in Ballina made this experience so very easy for us.
The moment we walked into their display home, we were sold. Chatting to Sarah and Russell about all the different options and possibilities available to us was the reason for choosing Adenbrook Homes.
As we progressed with each step, our family and friends kept asking how stressed we were, but honestly Sarah, Glen and the team made the whole experience stress free.
The constant communication through the building stages was awesome, and the 'never too much effort' attitude was very much appreciated.
The outcome exceeds our expectation, the detail in the workmanship has wowed us.
We have been in our home for a couple of weeks and could not be happier.

Customer Service
5/5
Site Admin
5/5
Adenbrook Homes
Adenbrook Homes ..Adenbrook Homes
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Sami J
Sami JRichmond-Tweed, NSW
  • 2 reviews
  • 3 likes

Fantastic customer service and finish

published

We decided to build through Sarah and Glen from the Ballina office, and have not regretted the decision since - Infact, wouldn’t go anywhere else now. Glen and Sarah have been fantastic.

Our whole build was smooth from start to finish. From pre build, colour selection, customer service, throughout the build and post. No fuss, no stress and we were kept in the loop week to week.

Sarah and Glen made themselves available for any questions we had and there were no hidden costs or exaggerated figures.

We are very grateful for the ease of process with Adenbrook and and very happy with the finishes on the house.

Customer Service
5/5
Incentivised Review No
Adenbrook Homes
Adenbrook Homes ..Adenbrook Homes
Alana
AlanaRichmond-Tweed, NSW

Smooth sailin

published

As first home buyers we were warned by our broker that building a home would be stressful. We were told to expect wild variations and difficult builders like it was “the norm”. Adenbrook Homes Ballina (Sarah and Glen) proved our broker wrong. It was a stress free and an exciting experience. They finished on time, no wild variations and friendly and personal customer support. They fixed trivial defects without a fuss, made sure we were 100% happy prior to handover. I have no doubt that ongoing attentive support after handover will continue. We are so happy with our new home. We would build with Adenbrook again!

Customer Service
5/5
Incentivised Review No
Adenbrook Homes
Adenbrook Homes ..Adenbrook Homes
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The house was exactly what we wanted

published

From the minute I met Sarah on site for our home in Murwillumbah she was so switched on with our needs.Our land is slightly sloped and it was Sarah who can up with the good ideas to get around the issue.The build was Fantastic Glen is so passionate with his work.Anything that had to be amended during the build was explained to us fully .The pricing was very close to what we expected no hidden surprises.
This is the 4th home that we have built and be far the easiest Glen and Sarah you can tell how passionate you are with your trade.

Build LocationNSW, Northern Rivers & Tweed
Construction End DateDec 2017
Adenbrook Homes
Adenbrook Homes ..Adenbrook Homes

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leonie21
leonie21Ballina

Great new home!

published

We have recently moved into our Adenbrook home in Ballina from the onset Sarah and Glen and Russel have been so helpful. We were apprehensive about building as we thought it would be very stressful, however with this team looking after us everything was so easy from colour choices right through to hand over day they made every effort to make this dream a reality. We can not thank them enough there hard work and passion shows in the beautiful house they have built for us.

Build LocationNSW, Northern Rivers & Tweed
Construction End DateAug 2018
Adenbrook Homes
Adenbrook Homes ..Adenbrook Homes

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Cate
CateMullumbimby

Love our new home!

published
Build LocationNSW, Northern Rivers & Tweed
Construction End DateJuly 2018
Adenbrook Homes
Adenbrook Homes ..Adenbrook Homes
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Tania
TaniaBallina

Our new Adenbrook home!

published
Build LocationNSW, Northern Rivers & Tweed
Construction End DateFeb 2017
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Exceptional experience start to finish

published

I cannot speak highly enough of this company, and especially the franchisees Glen and Sarah from Adenbrook Homes Northern Rivers/Tweed. Right from the first visit to a display at Pimpama with Leanne Perucci i was warmly welcomed and nothing was too much trouble, extremely comforting considering it was my first solo build. She put me in touch with Glen and Sarah who were the new franchisees for my area and the experience just got better with each meeting. So hassle free !!!! They are so professional, quality conscious in regards to service, time control and product supplied and so personal. I would use them over and over again.

Build LocationNSW, Northern Rivers & Tweed
Construction End DateDec 2016
Adenbrook Homes
Adenbrook Homes ..Adenbrook Homes

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