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Adriatic Furniture

Adriatic Furniture

Thomastown, Essendon (Closed), Nunawading, etc...
3.2 from 227 reviews

Reviews

3.2

227 reviews
5
(112)
4
(14)
3
(4)
2
(9)
1
(88)
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Roggie Rogerson

Roggie RogersonGreater Melbourne (Inner), VIC

  • 2 reviews
  • 1 like

Amazing service, best quality furniture in Melbourne!

published

-Great staff, helpful, really informed about their products
-Plenty of variety, easy to navigate store
-Purchased a range of products all great quality
-Assembled a coffee table, very easy process
-Great experience overall

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationHighpoint
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No Cancellation When they failed to deliver order for more than 2 months and no definite time of arrival yet

published

We were told no cancellation allowed when in fact they failed to deliver our order for more than 2 months and no definite time of arrival yet. Very poor service. Don't buy from Adriatic.

Store LocationHoppers Crossing

Perfect

published

Staff were very friendly and helpful were not pushy at all. Took the time to listen to when we wanted. They were also happy to change the order when we asked them to.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationThomastown Vic
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mary

marymelbourne

Excellent coffee table

published

Good service friendly staff delivered on what they promised we were extremely satisfied with the item and the follow up from the store manager I would highly recommend going to this store

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationThomastown
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Service at shop -yes, quality of products -no

published

Scratches started to appear on the leather sofa and two armchairs after having a new Adriatic furniture for only 2 weeks. I took photos and sent them to the shop and head office. They promised to send somebody to check the furniture, but they never did. So, the scratches continue to appear, and we are waiting for them to come and see it. Obviously, as soon as they sold furniture, they don't care.

Product Quality
Store LocationMoorabbin vic
John Belante

John BelanteGreater Melbourne (Metropolitan), VIC

April could not have solved our issues without you thanks

published

Made a purchase had some issues thanks April for dealing with our problem efficiently,you returned our calls when others wouldn't your customer service skills are amazing Adriatic is very fortunate to have you. Thank you very much April beacause of you we will deal with Adriatic furniture again.

Product Quality
Return Claim MadeYes
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationThomastown
See all answers
brian

brianmelbourne

  • 4 reviews
  • 2 likes

Delivery of Goods

published

The delivery of goods was very efficient and on time as promised. Delivered by very efficient and friendly workman

The really disappointing issue is that the firms policy is not to take the empty boxes back. This means after getting 12 chairs and a massive table we are left with disposing of the boxes which are to much for the recycling bin We will need to organise an outside company to dispose of the boxes.The cost of delivery I think is expensive especially as the boxes are left behind and you pay in cash.

I would also think that if one is buying goods in excess of $ 6000 delivery should be included

Return Claim MadeNo
Warranty Claim MadeNo
Store LocationAdriatic head office
Oakdale

OakdaleGreater Melbourne (Inner), VIC

Great Furniture Great Service

published

I purchased a coffee table and entertainment unit from adriatic nunawading. Antonio was great to deal with. The products are of great quality and the service was great. My products arrived wrapped and delivered on the day and time they said they would. I highly recommend Antonio at the nunawading store. The whole purchase was easy and the products are great.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNunawading
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Amela

AmelaGreater Melbourne (Inner), VIC

Would never shop here again

published
Product Quality
Return Claim MadeYes
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationHighpoint
See all answers
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We bought Brava dining chairs

published

We were served by Anthony. He was extremely helpful and friendly. He delivered exceptional customer service, would definitely go back to see him for other purchases. Would highly recommended families and friends for any future purchase.
Looking forward to receive our chairs.
Thank you so much Anthony.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationMoorabbin store
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Thank you

published

Presentation of the store is very nice. The layout is very spacious and not everything is congested. The young lady Sara was helpful and friendly. We ended up choosing what we liked. Thank you

Sales team very professional and knowledgeable .

published

Presentation of store is excellent and sales team very helpful.furniture is very modern and reasonably priced .their attention to detail and knowledge of the products they sell is of a high standard .

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationAdriatic Thomastown Victoria
See all answers

A great team

published

A pleasant experience from start to finish. For value, quality furniture and excellent service at every stage, I would definitely recommend. Special thanks to Lilyana, Franc and Dom for their friendly service and advice.
Not forgetting the delivery team for their helpful and courteous service also.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationChifley
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ONLY HAPPY

ONLY HAPPY

  • 2 reviews

Lenny a gentleman and a man of his word

published

Lenny is a man of his word, will go out of his way to make sure you are happy, highly appreciated. No problem dealing with him or team, will continue to purchase from Adriatic as the customer service is excellent

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo

What a difference some amazing pieces make!

published

Amazing service and delivery...we are returning customers to Adriatic and have always loved the friendly staff and all their help...very quick delivery turnaround and how easy, they even assembled all our furniture

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationThomastown
See all answers
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Keti Martin J.

Keti Martin J.Greater Melbourne (Inner), VIC

Love it, perfect for the area we want to put it.

published

I was so impressed with the whole store , went in for a frame and found the perfect picture frame . i had to wait a few weeks for delivery , but j was fine with that. The quality of frame is amazing.
So service from Dusan was fantastic

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMaribyrong
See all answers
Mohit

Mohit

  • 2 reviews

cheap quality product and change their words.

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationAdriatic hoppers crossing
See all answers
Private

PrivateGreater Melbourne (Inner), VIC

  • 2 reviews
  • 1 like

Couldn't fault the product or service!

published

Great range and fantastic service. The chairs arrived promptly and the communication and service was superb at every step. Thank you to the team at Adriatic Furniture, we will be back!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPreston
See all answers
Kym Tagliariol

Kym TagliariolGreater Melbourne (Outer), VIC

Customer service & product knowledge A1

published

Ben provided us with the utmost professionalism & knowledge. Ben explained in great detail regarding product range & different types of wood. He went above & beyond to provide us with every option available for us. Customer service is exceptional. Highly recommend. Thank you Ben.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationThomastown
See all answers
David

DavidGreater Melbourne (Metropolitan), VIC

  • 11 reviews
  • 12 likes

Cheap & Nasty

published

The cheap furniture aren’t “good deals”... you pay for what you get. Cheap & nasty. Stitching splits, poor leather...broken wood frame...on a “good quality” leather couch. Rather pay more at a reputable dealer

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
See all answers
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Questions & Answers

M Doyle

M Doyleasked

Adriatic Furniture

Have an old side board cabinet is it worth anything lovely carving on draws

No answers
Dilek

Dilekasked

Adriatic Furniture

I would like you to send me the number to your head office to speak to a real understanding person to resolve an issue thats been going on since july

1 answer
Cameron A.
Cameron A.

I don’t have their number I don’t work for them

Tony

Tonyasked

Adriatic Furniture

Anyone had any problems with the Spyder table?

No answers

Get an answer from our members and Adriatic representatives

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