Fantastic Furniture

the store is easy to find what you want,the quality was great for the pricewe have shopped here before always a good experience, great staff and the warehouse guy wrapped the mattress folded and taped it and loaded it inour car Thanks.

As soon as I arrived at the shop I saw the Tall Boy that I had in mind and we bought it. The quality and price are very good. The lady of the staff was very helpful and we finished our purchase just in minutes. They are in renovation and the products are limited but that was not a problem. Thank you for all your efforts and work.

Quite happy with how easy it was to buy on line.
Very happy with what I brought .
The range of products was great.
Assembly wasn't bad at all just followed the instructions.

Very affordable, good quality and great service! I love this place and buy all my furniture from here. Order was ready quickly and the pickup was great and they were very helpful. Definitely recommend!

Purchased office equipment and chairs, via click and collect and delivery.
My experience was fantastic. The pick up was ready and so was the deliver on time.
The assemble instructions were clear and easy to follow.
Good pricing for a quality product.

The staff at the Ipswich store were amazing when we got home and our product was broken they replaced it the whole process was easy and the furniture is afford

I'm happy others have had such terrific success with Fantastic Furniture but my experience has been very different.

Twice now I've walked into the Cairns store and found myself to be the only customer. Wandering around looking at all the different stuff and not one of the four staff on duty even acknowledged I was in the shop nor offered any assistance whatever.

Not so much as a good morning on either occasion.

I can promise there was a whole pile of money walked out with me today that would otherwise have been in the till.

We were greeted immediately upon entering the store which was being renovated at the time. Staff were knowledgeable and patient while we sat on lounges and played with fabrics. Our last FF lounge lasted 13 years so we had no doubt when purchasing another lounge from them. I look forward to receiving it and am happy it is manufactured in Australia. Would recommend this store.

Placed a online order for click and collect items were ready for collection straight away staff were very helpful and even the guy who helped load it all into my car. Loved our jade dining table and mambo chairs so much we went back the next day to get the matching barstools very comfortable and great quality. Super easy to assemble

Overall lovely staff and great products
I love my cupboard for my laundry and it was very easy to put together I have bought stools and a picture previously and was equally as happy...you seem to have found lovely staff for all your stores
Thanks

The staff, layout, ease of transaction and arrangement of delivery was extraordinary. I could not fault this store or my experience. Big thank you to Rebecca who went above and beyond to help me.

very friendly customer care,
overall I am a happy customer
received the order within 3 days
product in good shape, as expected.
online chat with customer care is super quick and helpful

Very disappointed with communication and service, would not buy again ! Ordered product and 3/4 weeks still no product and lost in transit when driver rang to say he was delivering certain day !

Thank you to the 2 wonderful guys who delivered my Venice Recliner .Wonderful service .Spot on with their time .Recliner is lovely and was a breeze to put together .
Shona Cooper .
Chermside QLD

We are so excited for our modular sofa, especially the material standard slate groove! The sales staff where so helpful. The Price and warranty are amazing, the best you can get!

Chris really went out of his way to help me solve sagging couch cushions on a couch that we have had for years. Still an amazing couch after many years.

Ordered Denver 5 seater lounge which had storage under seating. Waited 6 weeks for it to arrive and it was the wrong one. Had to wait another 8 weeks to get the right one. Arrived and still was the wrong lounge and was told I would have to wait another 10 weeks with no guarantee the right one will arrive. Asked for my money back, returned lounge still waiting for refund. Furniture is cheap for a reason!!!!

I purchased a white metal queen size bed that I had seen online. It was excellent value for money and I am more than happy with the quality. The service I received was excellent and it was delivered the next day. It was easy to assemble with a brochure that explained the instructions for each step very explicitly with diagrams. The bed looks fabulous in my guest room. Thank you Fantastic.

I bought some lounges recently at the Penrith store. I was in a rush and the staff were very quick and efficient both at the store and at the warehouse. Lounges were good value for money.