So easy to assemble
The mattress in a box was so easy to get out and inflate and the Tokyo bed was pretty simple to assemble very reasonably priced I’m happy with my purchase
Great product, bad customer service
The store was tidy and as expected well set out. The product I purchased was a round dining table and was very cheap for great quality. However, the staff had the worst attitude when talking to each other, the manager asked if another worker could get the phone and one of the girls said “I don’t want to pickup the phone, I hate talking to people!” And in a customer service role, talking to people is a major part of their occupation. Besides that situation, I waited patiently for someone to assist me in purchasing the table and 4 workers just walked around the store acting as if I wasn’t waiting at the counter for 15mins. The service wasn’t satisfactory but I give 3 stars for the furniture I purchased due to its quality.
Easy online process,
Called customer service with an enquiry and was very to help. Fantastic furniture have a great range of products at a great price. I highly recommend Fantastic furniture and will definitely use these guys again.
Great product for value
Ordering online was easy had no issues at all. Delivery was fast and staff are polite and very helpful . Great value for money happy with my lounge.Will shop there again.
Never will buy online
First, driver didn’t call, second the table was all around scratching and you can see how someone try to fix it with paint. I am a perfectionist and can see things like that. I know it’s not big money for coffee table but it’s doesn’t mean I need to pay for scratching furniture!!!
Best purchase! Completes my bedroom look!
Easily got my mirror in less than 5minutes. I am very happy with it. The shipping was so quick and I only had to pay $9 for a large item!
Excellent service & product
Went looking for a 'cheapish' sofa bed. Nalinda the salesman was excellent& helpful, answering all my questions & showed me a range of products. Product I chose was available immediately & easy to pick up. I easily put together the sofa from the instructions. It was value for money... very comfy sofa!
Ordered a 2seater sofa in April was told it would be 4 to 6 week's delivery...phoned 4weeks to find out when I could expect delivery and was told... another 4to6 weeks!!!Seriously no explanation why...just. that's the way it is!! I opted for a refund because I have never had to wait that long for any thing ....I have bought from Fantastic Furniture before with no problems but will never buy or recommend them again.
"it does not affect the use of the lounge"
The dust cover beneath your Fantastic Furniture lounge may Disintegrate !!! Mine certainly did ! It's ok though it "doesn't affect the use of the lounge " it just affects the customer. The customer who has to clean up the mess while wondering why do they make lounges with dust covers what do dust covers really do, do all dust covers turn to actual dust, like mine. If they play any role in the use of the lounge, they must if not why are they there?
On the bright side Fantastic Furniture have a roll of fabric and they say I can come to them and they will give me some so I can fix it myself, you're too good to me FF I'll be recommending nowhere.
We were looking for an affordable bed that was also value for money. We found it at Fantastic furniture and as an extra bonus the staff were friendly and knowledgeable.
Love it will always look at Fantastic first
I’m always looked after, always given a great deal and I will always look to Fantastic Furniture first before shopping elsewhere. Cost, quality is always on point. I have bought and will continue to purchase from Fantastic
Everything I get from fantastic furniture is fantastic the quality is beyond fantastic I love purchasing from the shop can't wait to buy more stuff and the service is very helpful big thumbs up
We have visited the store a few times.
The very first time we were there, they were almost closing but did not force us to leave soon or anything. Indeed, they waited after the business hours until we finished looking around.
We later, purchased a few items, changed a couple of items, and again purchased some other items in another go.
I have rarely seen any stuff this much friendly, helpful and professional. Hence, the next time we decide to purchase any other furniture, this store will be the very first place to consider.
Thank you, and all the best to all of you people there!
Great product with reasonable price. Staff was helpful and try not to push you to buy anythings.
I will definitely shopping here again in the future. Quality of the products is great for its price too.
Excellent service, will definitely be back for all my future furniture needs. Great displays throughout the store so you know what you are buying. Easy pick up and helpful team at warehouse
Mattress in a box
It was a really good buy, good price and easy to unpackage and set up, happy as with the purchase and would definitely recommend this product to anyone, thank you
So affordable. I don't have to puck up the stocks on my own.
All I did was to go over the showroom and choose and point to the staff then it was packed and delivered to me the next day. The experience was easier than shopping on line.
Great furniture that you can afford
I have bought all of my living room furniture from Fantastic and I am very happy with it and visitors exclaim how great it looks. I was able to choose the colours. A year later I needed some little side tables and was delighted to find a pair to match my dining table.
I needed a wardrobe for my Granddaughter. It was available at Fantastic Furniture. Service was great and the staff were friendly & helpful. The furniture was easy to assemble with simple instructions.
Service was a letdown, with staff manning registers instead of assisting customers!
We purchased a number of items from the store but we were seeking assistance from staff from the moment we entered, but no staff were forthcoming to assist, with them choosing to stay at the registers rather than assist customers with their selections.
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