Absolute Rip-Offs and Useless
I ordered and paid $51 for a photo of my daughter and one of her class. I have sent 3 emails and also made a phone call and still have not received the photos. I would highly recommend ALL schools abandon this pathetic, unprofessional, slack, useless, lazy and criminal organisation. $51 for 2 photos is a crime, theft, fraud...and I also read the photos are so un-professional. AVOID this company at ll costs....I cannot understand why my daughter's school uses them.....maybe they will need to be audited by the ATO.
Amateurs could do better
How is this company still in business? I am currently compiling an album of dance concert photos from 2004 to 2019. Our dance school used an independent photographer until the last few years, and those images are great. Then I compare the recent ones from Advanced - pathetic! For example, the subjects don’t fill the frame, so in a group photo there is heaps of blank background, and the faces are therefore much smaller. I doubt they employ professional photographers.
My husband ran a very successful wedding photography business for over 20 years, so I understand the elements of a good image. Do not be swayed by commissions that are probably offered by this company- you only get one chance to properly capture those precious memories.
Poor service, lack of manners!!!
Two months ago received photos of a class that neither of my children were in, today received no photos of my children which was payed in full. Ring the company to get no where other than a extremely rude lady on the other end stating its 430 in the afternoon what can I do its out of business hours, I had no idea as Im calling a 1300 number from Queensland. She had to get someone to call me back, hopefully I get the photos I payed for. Extremely rude mannerisms over the phone with no patients nor courtesy for the customer very self centred and ...couldnt obviously wait to get home. Very very unsatisfied customers!!! Within 3 months you have given incorrect photos of other children who are not my own, then the day comes and my children come home with no photos. Unbelievable
Rushed and bad
This year after having my daughters hair cut and making sure she looked her best for her pics they couldnt even take a few seconds to make sure they got a good pic of her cost me $40 and I cant do anything with it I have a whole heap of a terrible picture
Offered to take another but wont
Last year they forgot one of my kids in the family pic
This company needs parent supervision to ensure you dont get a dud pic come back and Id have to take a day off work and school to fix their slack job
- Verified customer
Non-existent after sales support
I purchased a digital image for my child school photo and needed to download it again ...used my code and i am not able to ... Used all venues in their contact us section. Facebook and website. months and weeks , no answer...very poor customer service...sends out a message that they were only after your money. No after sales support.
Questions & Answers
Hi we are just trying to track school photos for our son ,Highland reserve state school class 5 C ,Cooper Attard ) thanks Darren Attard oh 0410651406
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