Advanced Life School Photography & Print Specialists

Both my partner and I had issues processing payment from multiple devices and after waiting 30 min on hold, was able to leave a call back message. When a member of the team called me back I explained the issues both my partner and I had (separate), the team member was more than rude - I believe because I mentioned they might have some bugs in… Read more

their system and these might need to be passed onto IT for the sake of others? She hung up on me. I normally don't write reviews and am a polite person so a bit rocked by this. I will certainly be communicating this experience to my school for their consideration when they renew the contract.

If I could rate 0 stars I would. Had my photos taken by these people for 11 years now against my best wishes and I could take a better one with a nokia taped to my pinkie toe. Changes the way they do it every year, degrading staff who force you to put your head in the most insane positions. Never had a good photo, also if you're any kind of black you get the photos back and you look like bright poopoo.

As someone who has dealt with Advanced Life from a both a personal and professional POV, I cannot stress enough how UNprofessional they are. "Fill out our contact form" and they NEVER get back to you. Chased the company for months for a solution with no contact from them whatsoever. Beware other schools using this photo company - I will never use them again.

Won't send the email link to download my daughter's school portrait!!! I have tried over 6 times now and nothing. Absolutely terrible service for hom much they charge for school photos

Purchased photos in May. 5 months later and they still haven't shown up. They tell me they're just being printed, or they've just been sent. Absolutely no accountability. Happy to take my money, but don't seem to care that I don't have any photos. Would have preferred to give zero stars.

The worst school photos ever! I’ll never use them again and I’ll be advocating for anyone not to use them! Waited months and months and still can’t deliver. Absolutely rubbish

I ordered sibling photos for my 2 kids for their school photos and they are absolutely appalling !!! The photos look like they’ve been taken at the end of a long day, my son isn’t smiling at all, his shoulders are upright and stiff, my daughters collar is flipped and it looks like she came back from sports with her hair scruffed up everywhere. I don’t even want the photos anymore straight to the bin

Terrible website. Never lets you download a photo. No response to the contact form. Emails come back no longer monitored. Worst company to deal with, how are schools still using them?

Terrible photos - my son told me he smiled but with his 2 top front teeth missing, his face looks like someone has said smile but hide your teeth! Such disappointing photography!!! Schools need to find a better company to do this.

I've never been fond of school photos, but my experience with this company made me hate them 10 times more. You'd think for the price that you'd get a good photo, but my photographer was neither friendly or approachable like the website claims they are. She rushed my photo and took it the moment I smiled, no countdown, no retakes, nothing and I… Read more

looked half asleep. When I requested to see the photo, she refused and covered the loading image with her hand. I would be more understanding if there was a line behind me (there was not!) Would give 0 stars if I could as I had a highly negative experience and have had far better school photos in the past. From what I've heard from my peers, they agree and some even joked about them putting an ugly filter on everyone's photos. Do NOT waste your money!!

Warning to Parents! Total Rip-off! Advancedlife = Overpriced Photos + No Digital Option + No Choice! Parents, be aware! This company charges $34 for a single class photo with no digital option—only an overpriced printed version. That means for a group of 30+ students, they make over $1,000 for just one photo session. There’s no competition, no… Read more

alternative provider, and no flexibility—just a forced monopoly that leaves parents with no choice but to overpay. Many other photography services offer digital copies at reasonable prices, but schools are locked into exclusive deals with Advancedlife, forcing parents to pay excessive prices.

If you think this is unfair, demand change from your school! Ask them to allow alternative photography companies or at least provide digital versions. Don’t let this rip-off continue year after year!

No star for Advancelife School Photography. The worst in the business. Very unprofessional. Very rude to staff and children. They shouldn't be allowed in the school grounds. They should go back to school and learn some basic manners. Absolute beyond disgrace!!!

Could be better – I think this company being used represents just how much funding is going into our schools. The photos that were taken at the beginning of the year did not arrive until 3rd term. The website is down whenever I try to go in. Missed out on class photo because the original one was blurry or something rather and my son was sick the day it had to be retaken. It is an experience so we obviously don’t have a choice. Hoping 2025 wil be better.

Schools need to steer clear of this company – Not impressed. Such a waste of money. All students are same height. Shadows on students legs and hands are added. The class photo is made up of all the individual photos put together and added to a background. Very disappointed!

AI generated and politically correct imaging – These guys are useless and think that creating an AI generated photo and charging $50+ is good business. DONT USE THEM AND AND SAVE YOUR MONEY. They create PC photos that make all students the same height and tone down their facial features. IF I WANTED AN AI GENERATED IMAGE I WOULDN'T OF PAID THESE USELESS INDIVIDUALS TO DO IT FOR ME. EVERYBODY IN THE WHOLE YEAR GROUP IS THE SAME HEIGHT AND SAME COMPLEXION - REALLY????

Snails could get my photos to me faster – If I could give no stars I would. Every year we wait 7 plus months to receive the photos. I wish the kids schools would stop using this company.

Beautiful keepsake, great service without a hassle – Advanced Life has been a great provider of school photos to our local school. The school used them for a few years and they are exceptional. Beautiful keepsake for my family. First time this year we ordered a sibling photo and it looks stunning. Thank you to the whole team for your hard work!

Lost photo! Still charged for booklet! – They lost my sons photo. Paid $60 package and they sent me a $27 refund and a booklet that displays Year 12 students without my sons photo and commented he was absent. Why would I want a booklet without his photo!!!! Not to mention paying $33 for. My son was at school, had his photo taken. His mate that was next to him in line had his pic in the book and yet they lost my sons. No communication and Poor poor service!

Disgusting, lazy workers – If I could give a 0 I would. They don't give a crap about the students or the fact that we pay $50+ to get a photo which half the workers are slacking off. They take a single photo the moment the child sits down, not giving them time to pose and they don't even help the students adjust their uniform or let them know if something is wrong. Can't… Read more

believe schools continue hiring them despite all their bad reviews. This company doesn't deserve to even be in business, they leech off of all our money and slack off on their jobs. Disgusting, they couldn't even adjust the lighting and ensure that students with glasses didn't have a glare that covered their eyes. Please someone get this company out of business.

Very poor service – Credit card payment does not work - page loads at a snails pace - no phone number listed to prevent me from checking what is going on - what a waste of my time!

Horrendous photos !! – I don't know why our school insists on using this company every year. Their photos are horrendous! I wish I had complained to the school earlier. Every child in the class looks awful!

Poor package options - Expensive – Absolutely nothing to offer for those doing it tough. Another company did Magnet photos and I collected one every year, which was a reasonable price at $9 and perfect to keep on my fridge and see them every day, which was a really useful item, but this company does not do them leaving parents to pay a minimum of $35 if you want a photo.

Ruined my daughters first school photo – Most photos of students looked obviously rushed. But the MOST disappointing thing is that they didn’t actually do a group photo… they just photoshopped the terrible portraits together. And then made all the kids the same height. And put the photoshopped photo in a fake room that doesn’t exist in the school. So fake and disingenuous. No discussion with the school about doing it either. They were also very delayed.

If i could give 0 i would – Worst quality- one of the teachers had her eyes closed and they chose to print it anyway ! Worst customer service Worst communication Worst attitude towards finding a solution for unhappy customers of their products Steer clear

Terrible service – Last year sibling discount applied 3 packs or more. This year same terms and code not working and they are saying it was a lucky fluke the code worked in 2022. Terrible.

Disappointed; Terrible – As a parent, I am appalled at such poor quality of 'professional' school photos that any of my children have ever received. The quality of the paper is poor and very thin. Also, this year's (2023) group photo has each of the students being photoshopped and cropped from their individual photos. The poor height representation is just plain… Read more

ridiculous; my son would be in the top three tallest students in the class, yet his group photo shows him to be one of the shortest boys/ class members. No care has been taken to position children according to height. The cost of the photos doesn't come cheap and to top it off, the photos took over 5 months to be delivered! I hope that our school chooses another company to record our children's school journey next year, as receiving these have been very disappointing.