Advantage Training Australia

So Unaustralian...steal my australian people money – Paid them for a course and call them but no answer and they are so disgraceful after 1 month they sent an email about them closing down..attempted to call them but no answer

Terrible – Was 75% through completing my Cert IV in WHS and they went into liquidation! Had spent hours and hours completing it, and was close to finishing, all that for nothing, no cert and no refund. Before this happened all appeared OK, but that's no good now.

Excellent Training – I have completed three Diploma qualifications so far, and this Diploma course (Diploma of Leadership and Management) was the most interesting, comprehensive, well organised and meaningful for me. I really like the variety of the tasks and activities of researching, calculating, plotting graphs, creating presentations, drawing flow charts and… Read more

analysing case studies and scenarios.

Assessment Workbook was challenging and the learner guide is a well-prepared source material and covers all the topics.

Thank you for the fantastic course structure, excellent resource materials and quick responses when needed.

I really enjoyed the course.

Fantastic resources – I have just completed the Diploma of WHS with advantage training and i can't fault the resources or student support i received. The video tutorials were helpful and the supporting documents easy to use. The assessing turn around time was fast and the guidance given made it simple to fix up the mistakes i made. Anyone who says they couldn't… Read more

complete this course and blame lack of support or the resources is full of it and just didn't apply themselves.

Thank you Karl and Kylie for the support and quick responses to any emails i sent in.

Highly recommended – Just completed my certificate IV in training assessment, couldn't be happier with the material and service I received especially for the price. My trainer was always quick to reply with any questions I had along the way. No hesitations in recommending.

Terrible – I am another that has been caught up in this. Paid to complete two cert IVs via PayPal but was over 180 days ago now so my loss. The old saying "too good to be true" was the case in this case as these courses were just too cheap! Should have known better!

Terrible – Have you noticed how virtually all the reviews prior to the liquidation were all 5 stars using very similar language...hmmmm. The training material was actually and very cleverly I felt designed to put people off from completing courses....I was sure I'd been duped the minute I saw it. And the fact I'd been talked out of RPL as I wouldn't have the… Read more

required evidence - that I have subsequently flew through with a reputable RTO. Pity the reputation of the training sector has been sullied by this incident.

Disappointing – I got my money back thankfully after disputing on paypal. I believe you have 180 days to do so. I couldn't get responses to any emails or calls. Good luck everyone in getting your money back. Very sad this has happened to so many innocent people. Shame on him!!!

Advantage Training - Completed Cert IV WHS (completed but not easy) – Luckily I completed my Cert IV with Advantage Training ([Name Removed]) before this drama unfolded. I agree with many comments. I'm currently in WHS role and felt confident I knew my stuff. I just needed to update my Cert from OHS to WHS. I completed my pre-set spread sheet in record time, but had an e-mail shot back instantly saying my… Read more

completed work was declined due to it being full of errors. I found the template unpredictable and I questioned myself all the way through that if I didn't already know something about WHS that this unit would be impossible to those learning it for the first time. (Set-up in a way to easily fail). I returned an e-mail to Advantage Training advising that I felt that I was being penalised for early completion. I received a negative/rude response and was advised that all the answers are in the study materials provided (Tutorials) and should go back over my work. No nice friendly help. My daughter also signed up for Cert IV HR (I think) and it was crazy impossible for her as a young person to complete. She had to run mock interviews/senarios etc and film them and send to Advantage Training which she found over- whelming (hence dropped out). It looks as though by the comments listed I'm one of the lucky ones who got my Cert over the line. I would not of gone back for any more courses even though the price was good.

Ripped off!! – Signed up for the Leadership and Management course in July 2016, have been working on it in my spare time (whilst working full time). Just one unit to go, before submitting all the units for marking and then I received the email of the liquidation of the company! Tried a dispute claim with Paypal, which was denied.

Poor management – I put in my paperwork for a refund and have not heard anything. I enrolled and paid for two cert 4s. Strangely, their website is still running and taking applications! I'm sure they are taking payments too. This company is acting unethically and, I'm sure, on some level illegally too.

Advantage training is now in liquidation! – I signed up and paid for a cert 4 in training and assessment. Like many others I was informed they rto was closing. I chose to request a refund but after hearing nothing from them I started a dispute with PayPal. If you paid via paypal and haven't already, lodge a dispute asap! I was lucky enough to be successful with this and just got my… Read more

refund. Unfortunately if you paid another way I don't think you can do much... I was in contact with Department of Commerce - Consumer Protection and they called me today 14/03/17 advising they were in liquidation. If you didn't pay via paypal you should get onto the liquidators asap to try get something back?!..

Another victim of advantage training – I sent my assessment in for marking and it was returned saying I needed to resubmit it all. Plus pay for another two months extension. I didn't get the u/tube tutorial until I complained that I was in NSW not WA. I suffered a stroke after trying to redo the whole course in 2 months. We all need to send complaint to WA equivalent to NSW department of fair trading. It's fraud.

Can we all people who got robbed by this business get together – As everybody else in here I paid and got nowhere basically i got robbed and now this is the kind of emails I am getting "Due to a number abusive and threatening phone calls and messages Advantage Training Australia will not be accepting phone calls relating to the closure of the RTO on any of the numbers listed. This is a difficult time for all… Read more

staff at Advantage Training Australia and we cannot allow our staff to be subjected to verbal abuse. Please do not attempt to call or leave voicemail messages. All queries must be sent via email to contact@advantagetraining.com.au Regards.

[name removed]"

Anyone who see this and want to get join forces to get our money back please get in touch email angiep.bp@gmail.com

Terrible – I signed up when they put the prices down in January only to get emailed shortly after that they weren't offering the certificate anymore. They would have known well before that they were going to shutdown and should have warned people weeks before. Make a PayPal claim, contact your bank, the ACCC or the Department of Fair Trading. Get… Read more

attention to this company and make it known what's happening some way or another. Don't let these dodgy people win.

A national disgrace...how is this allowed to happen – Just like everyone else online here, I enrolled and paid my money. With faith and the best intentions, I spent the next five months studying hard to get my TAE Certificate 1V. What a shock that when I was 95% of the way through it, I was notified to say the course had been cancelled - no refund, no assessment and no Certificate. Thanks to [name… Read more

removed] and the team at Advantage Training - the entire vocational education system has been made a mockery of, and myself and all the other reviewers here, used as pawns in this desperate and greedy deception.

Remember the name [name removed] as he is likely to pop up again to rob enthusiastic students blind. What an amateur!

March 7th 2017 Update: This business has closed taking our money and refusing all communication

If you were a victim to this course provider, as I was, please report your experience to the following ACCC institution. They have said that they will act but the more evidence they get the better. There are many of us in the same boat, with hundreds and thousands of hours of study wasted with no assessment or certificate or refund to speak of. Don't let this operator do this to other people Act now to protect your own interests and the interests of others.Lodge details of your complaint here:

https://www.accc.gov.au/eform/accc-accc-complaint/confirm?entityform_id=100568

Not happy at all with what has happened – The Cert 4 in WHS was a great course but I am not happy at all to hear of what has happened. I was about to enrol in the Diploma of WHS. I know what this feels like because it happened to me with a previous provider (I am astounded that this sort of thing can happen again in an industry that is regulated?). I hope those affected will achieve a… Read more

satisfactory resolution. We all deserve an explanation. I would not recommend any RTO that pulls the rug out from under any of its students.

report to department of fair trading – Any students trying to get a refund must report to Department of Fair Trading. We are legally entitled to a full refund. Once they have a certain number of legitimate reason complaints they can escalate it and hopefully get a refund. Hurry up before the company claims bankruptcy!

Time to act – I got a rant of a reply email from [Name Removed], when I emailed him and ccd in the training provider he recommended to me, the ACCC and the ASQA. In the email I also asked him if I should put this case in the hands of debt collectors He wrote some stupid email about how he was being abused and that I was not to contact the recommended training… Read more

provider, how it was a hard time for them, how he wouldn't be responding to any messages. I did not abuse him by voicemail or email I just wanted a reply which is not an unreasonable request. When he doesn't reply to people what does he expect. It takes only minutes to reply to someone. No sympathy for [Name Removed] he was responsible for its failure. What about all the people who spent thousands of hours studying and nothing. Before they went bust I also got a phone call from a woman trying to get me to submit what I had done. It sounded odd and stunk of a rat so I said there is no requirement for me to submit this I have 7 months left. On reflection she was obviously trying to get me to submit so she could deduct money off the fees I paid. The fees I paid were cheap. The hours of time I wasted I can't get back. I looked him on abn lookup. He had another company before and has only been in business for a short period of time. I also googled his name in "[Name Removed]". What did [Name Removed]expect he took our money and stole our time there's a price to pay for that. If he tries to skip town like every other dodgy RTO we should all unite. This is happening far too often with RTOs, and people have the right to be angry.

To gain a refund – I am in the process of trying to get my $$ back. If you used a credit card to pay you may be able to get the charges reversed by your bank as the services paid for were not delivered. I now understand why the courses were so cheap. Get people to sign up and keep their money. Terrible communication.

Annoyed – Another negative post here regarding Advantage Training. I signed up at the start of Jan 2017 and was drawn in by the cheap price they were offering the cert IV in work health and safety at. I live in the UK and the intention was to get this qual before emigrating next year, everything on the face of it seemed genuine including the online… Read more

tutorials which I found helpful. Cut a long story short I submitted everything at the end of Jan and expected to hear back this week (14 days to assess workbook apparently) only to get that bloody email about the RTO closure.

March 21st 2017 Update: Silver lining at the end of a very dark cloud

Just to show my support for those who have been screwed over by Advantage Training. I was one of the unfortunate ones and had worked my backside off to complete the cert IV in WHS in a month, on the week I was awaiting feedback on whether i had passed I got the news that they were closing. I like many others chose to transfer to AIWT who in all honesty have been great and really understanding, they are not associated with Advantage Training and they were quite adamant of this from the outset, I don't know the specifics of the arrangement but from my own experiences with them I have nothing negative to say. The Director [name removed] has been great and the Assessor has responded when I have queried anything. I received confirmation today that I had passed so there is a silver lining for those in a similar position. I paid an additional 750 dollars for my workbook to be marked but the alternative would be to sack it off altogether or pay 2000 dollars with another reputable training company. Just a final note to say good luck to everyone out there either getting their work marked or requesting a refund. My family and I emigrate next year from the UK so this qualification is something else to tick off the To Do list!

Terrible – I enrolled in Jan to have this RTO Shut down. [Content Removed] poor students who barely have enough money to live. Please report to ACCC, Dept of Commerce Western Australia to ensure this man does not start another RTO and rip off innocent students again. I foolishly didn't use my paypal account and paid via bank deposit.

disappointed – I received an email saying they were no longer offering their courses but I already sent all my 12 assessment It was so hard finished this course leadership and management now they don't reply my email. what should I do guys? someone could you help me?

They had a promotion to get quick cash! – They had a promotion last month. (Jan 2017) So I applied in the end of January. It was quite cheaper than usual price so I assume many people applied at the time. However, I feel that they may had decided to close the school at the time, But they kept getting quick cash from poor students ( including me...) I keep checking this website and see what will happen. How can we get refund from PayPal? I paid them by PayPal...

Moving forward, got my diploma in the end – Hi, i have had a previous good experience with Advantage Training Australia, I myself was on a review of the Diploma of WHS with only a few answers that needed to be looked over, I have made contact with the new RTO advised & done some research on the RTO & it is a legit provider, as per the legal process in closing a RTO all i can say this is the correct way to move forward. I know a lot of people are annoyed as i am in the same boat.

Terrible – All the recent bad reviews are correct - with absolutely NO notice we received an email saying they were no longer offering their courses as they "decided" not to register with the AQSF. I was literally four questions away from finishing my work book and now my only option is to pay $1600 to a course provider they recommend in order to get my hard… Read more

work for the last 8 months recognised - um no thanks!! there was a second option to get a refund but you'd only get money back "that hadn't already been spent".

The most furious part is I had a call from First Advantage a week prior asking how things were going, I said I would be handing my workbook in the next week or so and they said it was fine. Why couldn't they have told me that they were closing down?? I would have gotten it in that day. In fact, why couldn't they give any of us a couple of weeks notice?

I am liaising with AQSF and Fair Trading as it is appalling that RTOs can operate like this.

Avoid! Taken my money and disappeared – 5 months into a Diploma I receive an email saying they are no longer offering the course I am studying. They make you do the WHOLE course before marking your work so none of the work I have done is marked, and therefore no other provider will recognise it. I have completely wasted 5 months of my time, and my money. They have advised by an online… Read more

message that I can transfer to another provider who is 6x the price of what I've already paid for my Diploma. I wouldn't be surprised if this company is linked with the more expensive company who will "kindly" recognise the work I have done. I've been sending emails but no reply. Avoid like the plague! Everyone who has been stung should put in a formal complaint with the Indistry Skills thingy that registers businesses as RTOs.

A complete and utter disgrace – Nearly completed my diploma and receive an email telling me they are no longer supplying my course. Offered to LET ME pay(AGAIN) to do it with another company,as if i'm going to have anything to do with a company recommended by the mob that just financially raped me. Requested a refund but so far they have failed to reply to any emails, the office… Read more

voicemail is full and surprise surprise the man in charge won't answer his phone. Avoid this lot like the plague and any other company that [Name Removed] has anything to do with.

bad service – they sent me the material and at first with someone's work that is done before don't know was below the level. they contacted me to give them some work just 3 days before they closed so that they use the money I paid, the lady who contacted me with her private number desperate that i send her some work,was very rude the way they talked. do… Read more

not sign any forms they trick u. I got no follow up at alllllllllllllllllllllll. I think they are closed because they did not meet the government requirement

Do not touch! – After even less than a month they have declared that they can no longer supply the course required. They have also said that you have to ask for a refund in writing, make of this what you will: I believe this is a stalling tactic. So far, they send you a PDF with information in it that seems ok, you don't have enough time to go through it.… Read more

Then they ring to confirm you've received it. Then they say they can't actually provide the course, scoop up the pro rata and refund the rest. I have an open case with ACCC at the moment and will provide further details to protect other consumers.

Cannot get my refund after course cancelled – They cancelled the TAE course Cannot get a refund Cannot get them on the phone Do not recommended to anyone Shonky

Terrible – They sells course at a low price and then sends you an email stating they are no longer able to supply the course and that another supplier can take you on as a student and are offering a 20% discount on their prices to transfer you over. So now going to be charged more. If you want a refund to contact them by this date, which is yesterday's date.

Angry! – I too received an email this week stating the company is shutting down. I am 7 months into my course. I believe a full refund should be given as no contact from tutors and you can't hand in assessments until all units completed. Waste of my time and money.

Infuriating – Completed 8 out 10 units in my course and then the emails as others have stated on top of this l spoke to other providers of my course to be told that l would have to start from scratch again as they can't assess the units l have done and to add further insult the recommended training organization that advantage training direct us to will assess my units for a fee of 750$ pretty dubious in it self

Unspent, prepaid – I received an email this week saying that they are no longer able to deliver the course I enrolled in last August. They say we have an option of a refund and use the terms unspent and prepaid. I have attempted contact by email and mobile phone to ask for clarification on this as I have not submitted any units and have not had any contact with a… Read more

tutor or the RTO. Can someone help me with their terminology? I am incredibly disappointed and the fact that now I have to pay another RTO. With this course I was to submit all units once I had completed them. Feeling pretty angry right now! I believe I should be entitled to a full refund. I think we all should! I totally understand that this kind of thing happens BUT be fair to those that trusted you and paid for something. I certainly am not getting what I paid for. I don't want to hear that we got the courses at a very heavily discounted cost, it was offered so I signed up, Advantage Training offered that reduced cost!