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Adventure Travel Bugs

Adventure Travel Bugs

3.4 from 57 reviews · View Statistics

Reviews

3.4

57 reviews
  • Transparency
    3.7 (3)
  • Customer Service
    4.0 (4)
  • Trip Completed Yes (4) · No (0)
  • Ease of Booking
    5.0 (3)
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Aleks

AleksGreater Melbourne (Inner), VIC

Thank You Benjamin !

published

We had Great pleasure to meet Benjamin , he provided excellent service and fully understood our interests and found perfect tours which made our holiday soo much better !
Thank You Benjamin!

Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeTour
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Wafa B.

Wafa B.Sydney, NSW

  • Verified customer

Great experience!

published

Ben took all his time to gave us all the different choices that we have and help us to choose the best option for us. He sort out our issues with the car hire because it was super busy with the holidays. He gave us lot of tips for all our road trip.
Very friendly and good at his work, I would recommend it at 100%

Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeCar Hire, Cruise, Flights, Insurance and Tour
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Naïve

NaïveRichmond-Tweed, NSW

  • Verified customer

Misunderstanding

published
Transparency
Customer Service
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Cruise and Tour
See all answers
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Will be returning

published

Best service from the Queenstown, NZ team! Especially Ruby! Friendly vibes as soon as you walk in. Everyone’s absolutely lovely and helpful. I will definitely be returning to NZ again this year.

Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
See all answers

Great Customer Service

published

Awesome Customer service from the guys in cairns , great trips too . Thanks for your help . Explained everything and didn't try to sell me something I didn't want. A really good experience, thanks!

  • Verified customer

Great and friendly service !

published
  • Verified customer

Exactly what I needed

published

I knew exactly what I wanted coming in to Travel bugs and Milla did an excellent job. She showed me a bunch of different options, explained everything and didn't try to sell me something I didn't want. A really good experience, thanks!

Great Tours, great people!

published

I've booked in Byron Bay the Fraser Island, Whitesundays, the Reef Flight from Airlie Beach and the Reef snorkling from Cairns. I had such a amazing time on these places and i‘m glad that Mila told my about this! She was great, friendly and i‘m happy I've met her!! Thanks for all!

Good!

published

I made a mistake so they contacted me and offered me something for my disappointment, thank you Toby for that!!

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Jakob dB

Jakob dBBrisbane

Kyle, you’re a legend!

published

Thanks to Kyle, who did an excellent job helping us to find the tours we were searching for, even though he didn’t have much time to do that. I can really recommend this agency.

Sherz

SherzNew Zealand

  • 5 reviews
  • 1 like
  • Verified customer

Very knowledgeable and soooo helpful

published

We were in Cairns awhile ago and wanted to book a Great Barrier Reef trip. There are so many different options and a lot of the travel agencies just seemed to be very hard-selling. I'm so glad that we walked into Travel Bugs, the staff were all very friendly and helpful! They helped us to pick the best tour for us (I'm a diver but my partner is not). We ended up returning and booking our full East Coast trip with them!

Francis

FrancisEdinburgh

  • Verified customer

Legends!

published

We went in to book a surf lesson and ended up sorting out our whole east coast trip with them! The manager Dom was such a legend and hooked us up with a bunch of freebies. Ended up partying with them that night. Total legends!

Would give 0 stars if I could

published

Best travel agency!!!

published

Travel Bugs Sydney has the most amazing crew and we couldn’t be more happy for the awesome trip they have made for us !!!! Everything went as planed and they have helped us everytime we have had questions! Thank you

Want your money, think they work on commission

published

We booked two trips with travel bugs after happy travels were useless in byron bay and travel bugs assured us that they would help us, they bombarded us and gave us a few options for whitsunday trips and fraser island, now we have worked our way up and been on the trips, we have seen deals and spoken to other travellers about what you can do and i would wait until you get further up the coast or book online or with other people. If you are not 100% sure on the type of trip you want to do please dont go with any of their suggestions and research online all the possible trips you can do and whats best for you. Useless company after your money

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Worst decision ever

published

I booked an east coast trip for 4 weeks. I did it with them because they seemed to be the cheapest. Made a plan and booked in. Received my vouchers two weeks later but only for a 3-week-trip. The guy who i booked with wasn't working there anymore and i had to pay extra for that one week, so it ended up being more expensive than other agency. Then they messed up the dates and i sat in Brisbane having no hostel. I would never do it with them again!

Good service!

published

Jacob from Travelbugs in Sydney helped us organize some great tours while we did the eastcoast. Good service and they are easy to get in touch with. We can differently recommend travelbugs!

Tobi from Travelbugs is amazing! Very knowledgeable and got the best deals. Booked Fraser and Noosa

published

Tobi from Travelbugs is amazing! Very easy to talk to, very knowledgeable and got the right contacts to get the best deals. Booked Fraser and Noosa with them. Highly recommended!

Had to sleep in the airport

published
Toby

Toby

  • 2 reviews

Very Helpful

published

I booked a full Eastcoast trip with Jack in Sydney he was very knowledgeable about what to do. He also gave me a very competitive price for my trip so was very happy. Choose this over peter pans they are much more expensive.

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Questions & Answers

Fernande

Fernandeasked

The packet label says can be unrefrigerated for 10 days but the website days up to 30 days. Which is correct?

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