Awful : need to soak up water at bottom of machine and drain condenser with every use
A very difficult machine - the worst I’ve ever experienced.
It will only dry clothes on ‘cotton, extra dry’ setting ... and that takes just over 2hrs.
The water container never collects any water. I have to pull out the condenser and drain it after every load, and use a microfibre towel to mop up excess water at the bottom of the machine.
This is the only way I can use this thing and I absolutely hate it.
I’ve had a technician out to look at it - but they just charge me several hundred dollars, waste a day of my life waiting for them and can’t seem to find any problem - it’s just a dreadful dryer and I really regret buying it
Purchased in January 2014 at Harvey Norman for $1,500.00.
A dryer that doesn’t dry
Very disappointing for the price. Only one function almost works - and that’s the 3hr cotton cycle with the sun. Still hit or miss if it actually fully dries. Definitely doesn’t dry things if they are put in already half dry. Purchased early 2019. Haven’t tried to sell it yet because I’d feel bad selling a dryer that I know isn’t reliable...
Purchased in February 2019 at Harvey Norman.
A dryer that doesn’t actually dry things.
No matter what setting you put it on, it doesn’t actually dry anything completely. Sometimes the clothes / towels / sheets come out just as damp as I put them in. Very disappointing considering you pay for what you think and are told by a sales assistant, is a premium brand
Purchased in May 2019 at Harvey Norman.
AEG T976891H Review Follow-up
I am a very happy converted AEG condensor dryer user. After registering my negative review 2 months ago re my dissatisfaction with my 3 year old dryer, Leeanne from the AEG Customer Service Team promptly contacted me and outlined several programming suggestions for the dryer. She further organised for a representative to come to the house to inspect the dryer. The dryer, and it's user, are working in cahoots with one another now. I want to express my thanks to Leeanne for the excellent service and understanding that she provided.
Purchased in July 2017 at Harvey Norman for $1,500.00.
Don’t waste your money
Clothes come out wet. 3 hour dryer cycle and still wet. Setting changed no different. Clothes are never dry. Very disappointing. Harvie Norman recommendation. Paid over $1800. Absolutely waste of money.
Purchased in July 2017 at Harvey Norman for $1,800.00.
Inadequate product for the price
We purchased this dryer in 2016 for $2400. It worked quite well, however at times the clothes were still damp and it took a long time for the clothes to dry. The dryer stopped working in Feb 2019 midway through a cycle. I contacted AEG and they directed me to a company through which they conduct warranty repairs. After booking a time to get someone to come diagnose the problem (motor had seized), order the parts, parts to come in, then book someone to fix the dryer- I had been without a dryer for 3 weeks (not fun during a rainy autumn with a to...ddler and baby number 2 arriving days later). Everything was okay... until Early June when the buttons and touch screen wouldn’t work making the dryer useless again. We are up to day 9 without a dryer AGAIN (and day 9 of loading the kids in the car and taking wet washing to anyone who will let me use their dryer). When I voiced my concerns with AEG about this being unacceptable and that I wanted a replacement or at very least extended warranty, they told me I needed to take it up with the repairer (Odd that the manufacturer weren’t accepting questions about their own product??). Obviously the repairer directed me back to AEG, where they said to “see how it goes” after this repair, and if something goes wrong again they might look at other options as I still have another year left on warranty. I don’t think it’s much to ask to have a reliable dryer for $2400?? Don’t waste your money believing that it will get you a reliable product (as I unfortunately did). AEG don’t seem to be concerned about providing terrible service or products.
Purchased in August 2016 at Domayne NSW, West Gosford for $2,400.00.
Never Dried Anything!
I bought a AEG washer and dryer from Harvey Norman several years ago and was told it was a great buy for its moderate price. I can’t say that I’ve ever taken clothes out of it and been satisfied they’ve been dry!
I’ve tried every setting with the aim of drying anything. Towels, bedding, even a few pairs of socks. Doesn’t work! I’ve resorted to hanging things in front of a heater after it’s washed to try and actually dry them. It’s been very very disappointing. If I could give 0 stars I would.
Purchased in March 2017 at Harvey Norman for $1,500.00.
These guys suck. Could not deliver. If they can't even deliver a $4K order, how would they go after the sale? Took 5+ hours to call back, never returned the 3 calls + text and their call centre was engaged.
Warehouse manager lied. State manager never called back. Not getting my money!
Purchased in January 2020 at Winning Appliances for $4,000.00.
Nothing but troubles
We purchased the AEG Lavatherm Dryer and an AEG washing machine when we moved into our new home. We have had nothing but troubles with both appliances since purchase and service men in every few months. Yet again our dryer went out over a week ago, this time with an E60 error (something about it not heating up properly) but AEG can not even send a repair person out for a week. We have a busy family with both of us working so not having access to our dryer for a week is actually a substantial issue for us. It also recently had a bust belt tha...t had to be replaced only some months before hand. Our matching washing machine we purchased from AEG has had nothing but troubles too including the drum falling out and having been replaced (that is why this is not a 1 star review as they did suggest a new replacement for the washing machine). As I could not wait a week for a dryer this time, I actually had to purchase a second dryer (NOT AEG!!!). Not remotely happy with AEG appliances for the price we paid and will never purchase an AEG product again in the future.
AEG Dryer Series 8000
Guys Ive been reading some peoples reviews of the dryer and how clothes are wet at the end of the cycle. My dryer is 1 week old and had the same issue. I contacted AEG repairs and the issue was fixed easily. Do this to fix issue..Press ON then both EXTRA SILENT and REFRESH simultaneously until CO appears. Release and press the START button until only the one bar is there. Your all set and clothes come out almost extra crispy. Installer should have done this but forgot..hope this helps
Purchased in December 2019 at Harvey Norman.
This drier is the worst! Clothes are never dried properly and when you try to dry the clothes further the drier won't allow for it because it thinks there dry. I have tried every cycle to get the dryer to dry the clothes further but to no avail, so revert to hanging them around the house for the bit of dampness to dry. A Harvey Norman rep advocated that is was one of the best dryers however it has been a total waste of money and not cheap. Never buying this brand again.
Purchased at Harvey Norman for $1,500.00.
Great, love my dryer
I've had this dryer for about 2 years now. During this time, it has dried almost every load washed for my family of 6. Took a little bit to get used to chosing the best settings for each load, but works like a charm now.
Love my dryer and don't want to think of life without it.
Purchased in July 2017 at Harvey Norman.
I have had my AEG T97689IH Lavatherm machine for just on 2 years. Our laundry no longer has peeling paint and everything does not become mouldy due to the condenser, and recycling heat exchanger.
It’s a great machine that is very economical and I’ve got use to the longer drying cycles compared to my old dryer that lasted 15 years. However the AEG model is much kinder on my clothes.
My one complaint is that the machine will stop when clothes are still very damp, and I need to finish them off on “time dry” setting. This is more prevalent when I’m...
Purchased in June 2017 at Harvey Norman.
Good machine .... but
Bought this dryer just over three years ago and it has (had) been excellent after a bit of experimentation about what settings worked best with particular types of fabrics. In a climate where a dryer is closer to a necessity than a luxury the good energy efficiency and ability to run a dryer without pumping more humidity into the house have been appreciated. At a rough guess it has run for over 1500 hours since new. Anyway, the motor blew up a few days ago and the replacement will be in the order of $500 (plus the labour) which is about $200 m...ore than I paid for my previous base model Hoover dryer which was still running fine after 14 years when I passed it on to my niece. Admittedly that was in Queensland where a dryer can gather dust through lack of use rather than my current location in Tasmania but still causing a bit of concern about newer AEG quality. On the other hand, I have owned a couple of apparently indestructible AEG washing machines which I suspect are still out there somewhere making the world a cleaner place. Would I buy another AEG dryer? Not if I lived in Queensland or anywhere having a dryer was an occasional convenience. Basically I could buy a new Hoover every year and throw the old one away and still be ahead financially. In Tasmania, maybe ... but I would sure be checking reliability reviews first.
Purchased in April 2016.
I am very happy with the dryer. we bought it as a package (washing machine and the dryer) not very happy with the washing machine but the dryer is excellent.
Purchased in June 2017.
The reviewer stated that an incentive was offered for this review
Questions & Answers
HELP how do we get this dryer to work effectively? We are a household that usually dries things on the line but occasionally we have to use a dryer. We have had this dryer for almost three years and it NEVER works effectively. Honestly I don't believe I have ever taken something out and thought yes, so nice and dry. Everything always feels still quite damp.Highly unsatisfactory especially after the sales pitch. We have spent hours pouring over the instruction booklet. Usually we are drying clothes that are cotton, or partially lined dried dry sheets and towels. Any tips gratefully accepted.
horriable dryer... premium price for poor quality. Doesn't dry clothes. Takes very long periods to dry items as in 5 hours or more..would not recommend
How often and how do you clean, AEG heat pump dryer condensor, anyone know?
Everytime,after drying cycle. Put foam in front of the condencer.
Get an answer from our members and AEG representatives
|Category||Heat Pump Clothes Dryers|
|Energy Rating||8 star(s)|
|Energy Consumption||123 kWh per year|
|Features||Auto-Sensing, Child-Safety Lock, Lint Filter, Reverse Tumbling and Stackable|
|Door Hinge||Left and Reversible Door Hinge|
|Dimensions||850 x 600 x 630 mm|
|Manufacturer Warranty||5 year(s)|
|Colour / Finish||White|
- MPN: T97689IH
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