AEG T97689IH

AEG! Extremely Disappointing Dryer! Not Fit For Purpose!! – I purchased this dryer in 2016 (AEG T97689IH, and it has been a constant source of frustration for years and years!! It has NEVER dried clothes properly, despite my diligent efforts to follow all instructions, including thorough cleaning and many service calls. Each time, I was told it was due to the 'condenser' function and that I just needed… Read more

to get used to it. Well I have never got used to it, mostly, after a few hours of wet clothes in the machine, reverting to drying clothes on a line to get the job done! I'm at my breaking point and have decided to get rid of it. I decided to recently check reviews (on the suggestion of my children) and was shocked to see how many others have had the same terrible experience. This dryer was NEVER FIT FOR PURPOSE from the start. Now, I'm left wondering what my options are to pursue this? Any ideas anyone, would be welcome? (As one reviewer said, if there was a 0 star rating, I would give it that!)

Wish I could give Zero stars – This drying does not dry the clothes. It stops when they are still damp and refuses to continue. If you hit time dry it says "not possible". These [Content Removed] are not prepared to let the user of the machine decide when the clothes are dry. Show details

Perfect machine – I have had my AEG T97689IH Lavatherm machine for just on 2 years. Our laundry no longer has peeling paint and everything does not become mouldy due to the condenser, and recycling heat exchanger. It’s a great machine that is very economical and I’ve got use to the longer drying cycles compared to my old dryer that lasted 15 years. However the AEG… Read more ·  1

model is much kinder on my clothes. My one complaint is that the machine will stop when clothes are still very damp, and I need to finish them off on “time dry” setting. This is more prevalent when I’m drying doonas and throw rugs. No biggie, just very annoying. On a side issue, the Eco setting is always on and I am unable to turn it off. I want to decide when it is on or off, as I wish to be able to dry my clothes without the machine turning off before they are dried. I have googled how to turn Eco off, as instructions are not in manual, however there’s is nothing on the net. Very frustrated it having a machine decide this with no option!!

Good machine .... but – Bought this dryer just over three years ago and it has (had) been excellent after a bit of experimentation about what settings worked best with particular types of fabrics. In a climate where a dryer is closer to a necessity than a luxury the good energy efficiency and ability to run a dryer without pumping more humidity into the house have been… Read more ·  2

appreciated. At a rough guess it has run for over 1500 hours since new. Anyway, the motor blew up a few days ago and the replacement will be in the order of $500 (plus the labour) which is about $200 more than I paid for my previous base model Hoover dryer which was still running fine after 14 years when I passed it on to my niece. Admittedly that was in Queensland where a dryer can gather dust through lack of use rather than my current location in Tasmania but still causing a bit of concern about newer AEG quality. On the other hand, I have owned a couple of apparently indestructible AEG washing machines which I suspect are still out there somewhere making the world a cleaner place. Would I buy another AEG dryer? Not if I lived in Queensland or anywhere having a dryer was an occasional convenience. Basically I could buy a new Hoover every year and throw the old one away and still be ahead financially. In Tasmania, maybe ... but I would sure be checking reliability reviews first.

AEG T976891H Review Follow-up – I am a very happy converted AEG condensor dryer user. After registering my negative review 2 months ago re my dissatisfaction with my 3 year old dryer, Leeanne from the AEG Customer Service Team promptly contacted me and outlined several programming suggestions for the dryer. She further organised for a representative to come to the house to… Read more

inspect the dryer. The dryer, and it's user, are working in cahoots with one another now. I want to express my thanks to Leeanne for the excellent service and understanding that she provided.

AEG Dryer Series 8000 – Guys Ive been reading some peoples reviews of the dryer and how clothes are wet at the end of the cycle. My dryer is 1 week old and had the same issue. I contacted AEG repairs and the issue was fixed easily. Do this to fix issue..Press ON then both EXTRA SILENT and REFRESH simultaneously until CO appears. Release and press the START button until… Read more

only the one bar is there. Your all set and clothes come out almost extra crispy. Installer should have done this but forgot..hope this helps

Great, love my dryer – I've had this dryer for about 2 years now. During this time, it has dried almost every load washed for my family of 6. Took a little bit to get used to chosing the best settings for each load, but works like a charm now. Love my dryer and don't want to think of life without it. Show details

Worst dryer I have ever had – I ve never hated a dryer so much in my life. How are they allowed to sell dryers that expensive that don’t work ??? If someone knows how it actually dry please let me know. Show details

Perfect carnt live without – Fantastic dryer is much gentle on your clothes no condensation in laundry very quiet when running I love this dryer would highly recommend this dryer is very easy to control Show details

I’ve bought a dryer that doesn’t dry! – *Only dries on the cotton setting with the sun (extra dry option) *Turns off if clothes are damp and won’t run through the program because it’s not heavy enough. *paid $2200 at Harvey Norman in 2020 *have to hang clothes over clothes horse to dry completely ****avoid this dryer**** Show details

Worst dryer in the world – Only works on “cotton with sun” heat setting even then it sometimes stops with damp clothes. I can't stand using it and often have to hang clothes on a rack afterwards. Show details

Absolute waste of money won’t recommend to buy this – Does not dry clothes Run for hours and hours and still wet clothes Definitely not value for money All settings are more or less same and does not work as desired  Show details

Awful : need to soak up water at bottom of machine and drain condenser with every use – A very difficult machine - the worst I’ve ever experienced. It will only dry clothes on ‘cotton, extra dry’ setting ... and that takes just over 2hrs. The water container never collects any water. I have to pull out the condenser and drain it after every load, and use a microfibre towel to mop up excess water at the bottom of the machine. This… Read more

is the only way I can use this thing and I absolutely hate it.

I’ve had a technician out to look at it - but they just charge me several hundred dollars, waste a day of my life waiting for them and can’t seem to find any problem - it’s just a dreadful dryer and I really regret buying it

Don’t waste your money – Clothes come out wet. 3 hour dryer cycle and still wet. Setting changed no different. Clothes are never dry. Very disappointing. Harvie Norman recommendation. Paid over $1800. Absolutely waste of money. Show details

Never Dried Anything! – I bought a AEG washer and dryer from Harvey Norman several years ago and was told it was a great buy for its moderate price. I can’t say that I’ve ever taken clothes out of it and been satisfied they’ve been dry! I’ve tried every setting with the aim of drying anything. Towels, bedding, even a few pairs of socks. Doesn’t work! I’ve resorted to… Read more

hanging things in front of a heater after it’s washed to try and actually dry them. It’s been very very disappointing. If I could give 0 stars I would.

Apallingly inept – These guys suck. Could not deliver. If they can't even deliver a $4K order, how would they go after the sale? Took 5+ hours to call back, never returned the 3 calls + text and their call centre was engaged. Warehouse manager lied. State manager never called back. Not getting my money! Show details

Worst dryer – This drier is the worst! Clothes are never dried properly and when you try to dry the clothes further the drier won't allow for it because it thinks there dry. I have tried every cycle to get the dryer to dry the clothes further but to no avail, so revert to hanging them around the house for the bit of dampness to dry. A Harvey Norman rep… Read more

advocated that is was one of the best dryers however it has been a total waste of money and not cheap. Never buying this brand again.

very Goog – I am very happy with the dryer. we bought it as a package (washing machine and the dryer) not very happy with the washing machine but the dryer is excellent. Show details

Love this dryer – I love this dryer. Very quiet, dry cloths perfectly. The most i love is no more wet laundry room. The condensation water straight to the pipe. No much hasle. The only thing need to improve is the filter. Dried cloths may get the dirt from filter when removed from the dryer. Show details

Worst Dryer, Harvey Norman desperate to sell this lemon – By insisting recommendation from Harvey Norman staff bought this dryer, it does not dry clothes, takes up to 4 cycles to get clothes dry, AEG came out, advised it has to be set to "Australian settings" rather than European settings, still rubbish. Called AEG, as soon as I mentioned the model she asked would I like a refund. She was efficient the dryer was rubbish, never trust staff's opinion at Harvey Norman again. Don't Buy!!  Show details

Damp clothes will not repeat a cycle – This machine was talked up by the consultant at the store and I had to wait 6 weeks for it to be delivered. It doesn’t dry clothes on any cycle effectively. If you try for a second cycle it will give you 5 mins then stop. IT DOESNT DRY CLOTHES and you can’t seem to program it to. I regret buying this dryer. Should’ve got a much cheaper one.  Show details

Love this dryer! – We brought this dryer based on its wide range of functions, length of warrenty and it's 7 star energy rating. I read a lot of reviews regarding heatpump condenser dryers and see many people complain about the washing not getting dry. At first touch ( immediately out of dryer) I thought the same but by the time I got upstairs it's dry to the touch.… Read more

Most people believe your laundry needs to be dry as a board, but for softness and longevity it is not. Admittedly when items (fabrics) are mixed it will sense the driest item first and end cycle but with the wide choice of settings there are more options, as there is also for how dry you want your washing dried. I now am able to dry hand knitted woolen jersey's with absolutely no shrinkage and have also used the outdoor setting for raincoat's. I have also noticed my clothing and towels are softer. I am glad I didn't listen to the bad reviews. You can always call the manufacturer for recommendations / troubleshooting and with Harvey Norman 14 no questions asked return you have nothing to loose.

Average dryer – Very disappointed with this dryer. I dry most clothes on our clothes line and with my old Miele dryer was able to put towels etc in the dryer after to soften them. The AEG dryer does not allow you to put dry clothes in the dryer to soften them. I assume the sensor tells the machine that the clothes are already dry. If I do time dry it turns off… Read more

within a minute. Towels are still hard. I spoke to AEG and they couldn’t help me. This is the main reason I use a dryer just to soften. Machine won’t do this. Won’t be buying another AEG. It also takes a very long time to actually dry wet clothes.

Yikes!! – Just purchased after a lot of convincing from Harvey Norman sales consultants. Looks great, but operates at a low-end budget dryer only suitable for drying towels and sheets. Adjustment of default drying levels are not working - an electronic problem.....Two weeks before a consultant can even come to look at dryer.... Do not buy!! RUN>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>  Show details

A dryer that doesn’t dry clothes? – Fact - this dryer does not dry clothes. It takes some of the moisture out but leaves them feeling moist. They are not dry enough to fold and put away. This is the case irrespective of the setting you use so there is not benefit in any of them. I simply cannot believe this product is for sale at all let alone at the price which to me should… Read more

indicate a high end appliance that works.

Also annoyingly you have to take the clothes out at the end of the cycle immediately or else the moisture that was removed goes back in. Neither Harvey Norman where I bought the machine or AEG are prepared to do anything to address the fact I have paid good money for a product that does not dry clothes.

Loving my new AEG Dryer – I received my new AEG dryer this morning, we replaced a Miele dryer, which was leaking after 8 years of good service, the replacement part was $600, which I was reluctant to pay. I also could not afford another Miele. I previously had a good experience with AEG Oven and this dryer was on sale. After reading some negative reviews I was really… Read more

apprehensive, but since it arrived I used it twice on different settings and both came out beautifully dry and soft. I am really happy and relieved

Great dryer – I only ever use the dryer to dry why clothes and have just changed from a vented dry to this and it did take me Few loads to work out how to use it best. I read a lot of negative reviews about clothes not dried properly and did have this trouble initially but if you adjust the load spin rate and use the extra dry function on the extra dry… Read more

function clothes are super dry and hot like a vented dryer. I have worked out that these dryer are actually not meant to totally dry out the clothes by not drying clothes out to a crisp I am able to hang them up wrinkle free and so much gentler to the material. I now also use about 6 cents an hour rather than 30 cents a hour, while drying time is double it is still a lot cheaper. This machine is super quiet. You are able to save the water and use as demineralised ironing water that smells like fresh washing. Only negative I can think of is it is not wall mountable but I prefer to have them stacked to it is easier to remove washing and I am able to store washing baskets on top. I love that all the moist air is not blown into my house which was causing mould in my house, each load I empty about 5-6l of water out of the container, I have now plumbed the hose into my drain so never have to empty the container. I can imagine repair will be a lot more expensive but that comes with the territory of having expensive advanced machines. I am converted and wish I had bought one year's ago!!!

Poor drying – Extremely disappointed with this machine. Doesn't fully dry linen. Leaves it feeling damp. I put it back on to dry and stays on cooling for about 10mins then shuts down. Doesn't feel very hot during the drying process. My previous dryer did a much better job for 1/5 of the price.  Show details

An ironic dryer. It doesn't dry! – A dryer that doesn't dry. Don't even contemplate this one. Show details