AirSea Worldwide
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Received a customs clearance notice from the border force for a parcel from Asia I ordered, it was the first time I'd encountered a situation like this as I usually go through couriers who do this automatically and just send me an invoice. The team at AirSea worldwide were very quick to respond and professional every step of the way for a swift… Read more
and smooth clearance process for my parcel. very happy with the service the team provided. Will Most certainly will go with AirSea worldwide should I encounter the same situation. :)
Being in my 70’s and usually getting things posted in from overseas, I wanted to upsize and bring in a piece of machinery. In dealing with the companies overseas, once they started talking freight, customs, wharf costs, I was lost. One email to AirSea worldwide, simplified everything and I let them handle everything, Then I just had to wait for… Read more
them to advise me when it was ready to be picked up. From the time it was picked up from the factory, I was notified of its whereabouts, and progressive updates of the expected arrival time. Air Sea Worldwide are a real pleasure to deal with.
Excellent service from Air Sea Worldwide! Elias Munayer and Michael Munayer were very reliable and always on time. They helped me a lot throughout the process and kept everything smooth and stress-free. Highly recommended. Show details
Reviews with attachments
Service excellence – Michael Munayer from AirSea Worldwide customer service, communication and attention to detail was excellent. He made collecting my freight from the Port of Brisbane seamless. Thank you Michael. Show details
Outstanding service – Outstanding service by Michael Munayer. I’d never imported something before and he went over and above what I expected as an agent. He was very reassuring and showed great patience to my concerns. I would never consider using anyone else and thoroughly recommend him and his company. Show details
Felt so confident when Airsea Worldwide took over – I was very worried about the process of importing a horse carriage from China. With Airsea Worldwide's help, everything went very smoothly. Despite industrial action at the port, we were able to pick up our shipment without a hitch. Airsea Worldwide ensured that we were well-informed and knew exactly how to collect our goods. Show details
Sea delivery – Good afternoon just a quick word about airsea world wide they delivered just like they said would happen we will use Michael at SeaWorld again and again Show details
Recent reviews
Excellent service; punctual, clear, and easy to follow instructions. They always answered the phone promptly, and I never had to call twice. Very professional team. I’ll definitely use Michael and Elias again. 100% satisfied! Show details
Exceptional service - quick, efficient, and stress-free from start to finish. Our shipment was cleared before it even arrived, saving valuable time and avoiding any delays. Communication was clear and proactive throughout, with every step explained in advance. It’s rare to find a customs broker who combines such speed with reliability and professionalism. Highly recommend! Show details
I could tell Michael was very experience in the field, he went out of his way to explain things to me that I didn’t understand being a beginner. All went smoothly. Show details
I’d left a valuable watch in a hotel in Scotland. The hotel arranged to have it FedEx back to Australia. FedEx then sent me a number of system generated emails about needing to appoint a custom’s agent to clear the parcel. As I was still overseas, I couldn’t really organise anything. During a brief stopover in Australia, I rang Michael and was… Read more
able to talk me through what was required and get him to act as my agent to clear the package. Very happy with the service.
Michael and Elias were really good to work with. They were very patient in educating me as it was my first import from overseas (China). They really smoothed out what was a surprisingly difficult process from the Chinese end, and I got my goods with no hassles whatsoever. No problems from Australian customs or quarantine. I will certainly use them again for my next import. Show details
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Fabulous efficient personal attention from Michael, great communication and attention to detail and dealt with all my questions immediately. A seamless transition through customs with my hand carried goods. Absolutely top service. Show details
Airsea Worldwide is my No 1 choice of customs broker here in Brisbane, Australia. They are prompt with email replies and provide very helpful and accurate shipment times and details. They also provide excellent support and guide throughout the importing process. I have no hesitation in appointing them for any future customs requirements. Show details
AirSea Worldwide Freight Forwarding provided exceptional service, ensuring our cargo was smoothly managed from start to finish. Michael and his team kept us well-informed about the shipment's progress, port arrival, and made the clearance process effortless. Michael's thoroughness, professionalism, and ability to arrange delivery to our address… Read more
within a tight timeframe—crucial for our event deadline—were truly remarkable. His outstanding customer service and dedication are unmatched. Highly recommended. Thank you, Michael!
The team assisted us at short notice and was able to ensure that our cargo is released through customs! We were not knowledgeable, but their questions were spot-on and the team managed the communications very well. Highly recommend AirSea Australia! Show details
Excellent service! – AirSea Worldwide Pty Ltd provided prompt and professional support throughout the entire process. The team was highly reliable, ensuring everything went smoothly. Highly recommend their services! Show details
Patient and Knowledgable – It was my 1st time importing something from Alibaba. Michael and Elias guided me through the process, answered my many questions patiently and knowledgably. Show details
Absolutely seamless experience – AirSea Worldwide - Michael and Elias have been wonderful to deal with. Communication was excellent and they were certain to ensure that all the i's were dotted and the t's crossed. I am a new inexperienced importer and with their help the process was seamless. I recommend them to importers. Show details
great professional service always , highly recommended – im an importer and have used michael from airsea worldwide on numerous imports . nothing but great prompt professional service . perfect communication and always providing updated progress on shipments . i highly recommend using his services . Show details
Expectacular – This was by far the best experience I've ever had with international shipping. Ship2Anywhere sets the bar incredibly high, and I will definitely be using them for all future shipments. Highly recommended!. Show details
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Outstanding service – Michael Munayer was our customs broker and I would give 10 stars if I could. He was thorough and attentive through the entire process and was on call for any questions we needed. I truly couldn’t praise him enough. Highly highly recommend! Show details
Extatic customer – Fast and reliable. Had our pacel out in less than 24hrs. Made an incredibly scary process so simple. 10/10 would use again. Very reasonable pricing. Show details
2nd time importing with AirSea, again cannot fault them great communication and timely actions. Show details
Great company to work with. Friendly and efficient. Would absolutely recommend. Show details
Awesome and very easy company to deal with. They were very informative and kept me updated at all times Show details
From start to completion of the contract for my import requirements, I highly recommend this company and will definitely seek their services again. Show details
Amazing I love the team they helpful people and finish everything quickly Show details
Excellent – Great communication, prompt response. AirSea Worldwide Freight Team provided a quick response to arrange my pickups from customs. Show details
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