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Albatross Swimming Pools

Albatross Swimming Pools

3.8 from 28 reviews

See the Best Pool & Spa Shops in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
18
4 star
1
3 star
1
2 star
1
1 star
7

Clinton

ClintonGreater Melbourne (Metropolitan), VIC

Excellent service and value for money

published
Value for Money
Cleaning & Maintenance
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
See all answers
1 comment
Albatross Swimming Pools
Albatross PoolsAlbatross Swimming Pools

So slow, ruined summer and christmas

published

The process of installing the pool was so slow despite advertising that it’s an easy process. It’s terrible! It sucks.

Linda

LindaMelbourne

The best customer service

published
Kathy

KathyMelbourne

  • Verified customer

Very poor customer service

published
2 comments
Albatross Swimming Pools
Albatross PoolsAlbatross Swimming Pools
Kathy
Kathy

Peita, thanks for the call and it was very productive. Appreciate your understanding and effort to resolve the issues. I look forward to the completion of my pool, and my next project with Albatross!


Fowler

FowlerOakleigh

Love my 10 year old Albatross Pool!

published

Not a good experience

published

My experience has been not a good one with Albatros. The original quote blew out by thousands and they suggested a filter which did not suit the pool. I was also advised to get heating which has turned out to be a complete waste of money.
On completion they also added some 'unforeseen costs' so be very clear and careful at contract stage.


Melanie

MelanieMelbourne

Terrible Service

published

I attempted to get a pool quote from Albatross by visiting their display in warrandyte. There I was advised that someone would need to come to my site to quote so I provided all my details so this could happen. When no one called me I rang them, however no one answered (and no messagebank!). I then messaged on facebook but no one replied to my message. Finally tried again in person at the pool and spa show where the man was very apologetic and assured me someone would follow up (no one did).


Damien

DamienMelbourne

Liner of pool covered by disgusting stain

published
2 comments
Albatross Swimming Pools
Albatross PoolsAlbatross Swimming Pools
Damien
Damien

Do Not Buy Through Albatross Pools!

published
2 comments
Albatross Swimming Pools
Albatross PoolsAlbatross Swimming Pools
Tim
Tim

Vacuum seal liners ☹️

published

Had albatross fit a pool 9 yrs ago and still having to call them back to fix the ongoin issue with the liner coming un clipped to be honest and fair they do keep coming to fix it but 9 yrs without a solution is frustrating !!!

1 comment
Albatross Swimming Pools
Albatross PoolsAlbatross Swimming Pools

Happy pool owner

published

Great company to work with - just what we had hoped for

published

We found the entire process seamless. We had heard horror stories of hidden and unexpected costs involved in having a pool constructed. We experienced none of these with Albatross. We found the staff extremely helpful throughout the entire process, taking the time and effort to tailor equipment to suit our needs and specific logistical requirements enabling us to be extremely satisfied with our pool (and ancillary equipment)


Great company, great product

published

The construction of our pool went off without a hitch. The entire process was great and we found all the staff fantastic to deal with. Brian was great during the sales process and once we got underway, Justin and his team were very professional and delivered exactly what they promised and on time. We could not be happier with the end result and after hearing some of the horror stories involved with construction of pools from other companies, I highly recommend Albatross pools.


Pete & Jenn

Pete & Jenn

  • 2 reviews
  • 8 likes

A Perfect Fit

published
Phil

PhilWarrandyte

  • 2 reviews
  • 2 likes

Nice result, looks terrific, used just as we had hoped for

published
1 comment
Phil
Phil
Andrea H

Andrea HMelbourne

Loving our new Albatross Pool

published

We spent a good 6 months researching online and with friends to decide what type of pool to have installed. Do we go tiled or fibeglass? We'd never heard of a stainless steel constructed pool, but so many people recommended Albatross. And the great thing for us was that we were able to construct the exact size and shape poolm we wanted. The construction phase was easy, on time and on budget. There was no hard sell, and always easy to catch them on the phone if I had a question. The guys who came to our property were all lovely. Not often that you receive service like this these days.


Just What We Ordered

published

Our pool is just what we ordered and delivered exactly as discussed and planned.
We had many people recommend Albatross who have nearly 50 years in business. They are a most professional company and when they said, "it will happen today", it actually did!!
We were kept up to date during every phase of the construction and handover.
To Justin and his staff who were most polite and accommodating, our sincere thanks for what you have achieved for us and we will enjoy many happy family times around this pool. We are delighted!!!

1 comment
Albatross Swimming Pools
Albatross PoolsAlbatross Swimming Pools

L Trusler

L TruslerNunawading

My Summer Retreat in my own backyard!

published
1 comment
Albatross Swimming Pools
Albatross PoolsAlbatross Swimming Pools

Anita

AnitaMelbourne

Albatross Pool.....Just Perfect

published

We always dreamed of having a pool in our back garden and now we can sit back and enjoy the finished product its just perfect.
During the planning, construction and handover phase of our pool project, all of our questions were answered. Throughout the construction the installers were to easy to deal with.
We find dealing with the pool shop in Warrandyte for our water testing and chemicals efficient and always helpful.

Thank you Albatross for a wonderful pool.

1 comment
Albatross Swimming Pools
Albatross PoolsAlbatross Swimming Pools

One of the best investments we made in our comfort at home

published

We have had our pool for around ten years now, through the years of drought and fire, and our ability to cool off each night has been a lifesaver for the family. Maintaining the pool has been very easy throughout this time - something I really appreciated. A side-benefit for me has been the ability, on days of severe or extreme fire danger, to place a fire pump beside the pool and use this water as a reserve should the need arise.
Extremely easy to maintain
The original filter (cartridge) that was required by Council was not as efficient as the sand filter I subsequently installed when the cartridge filter failed.

1 comment
Albatross Swimming Pools
Albatross PoolsAlbatross Swimming Pools

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Questions & Answers

Janice McBride

Janice McBrideasked

Hi, I need someone to come out to check my pool. The clips have broken on the side for nearly 2 meters. I need someone to come assess it ASAP. Any help?
In Taylors Lakes
Thank you
Janice

1 answer
Albatross Swimming Pools
Albatross PoolsAlbatross Swimming Pools

Hi Janice, thank you for reaching out, no problem at all. The only McBride we have on record is in Eltham, with this in mind I am going to need some more information from you to organise the repair. Due to privacy, please don't send your details via this website. Could you please send through your information via a secure form at https://support.albatrosspools.com.au/submit-a-support-request/ alternatively, you can call us on 03 9870 3011. Thank you, Peita - Albatross Pools


Quinton G

Quinton Gasked

I'm looking to buy or get a quote from your company. I read all the reviews and there is about 25% of unhappy customers. Is there any way I could call and or see some pools in your customers back yards before i go ahead or also why don't you contact some of your older pool customers and get them to put up a review?
Regards
Quinton

1 answer
Albatross Swimming Pools
Albatross PoolsAlbatross Swimming Pools

Hi Quinton, thank you for reaching out, that is no problem at all. We can put you in touch with long standing Albatross pool owners and you are also more than welcome to visit our Display Centres located in Dandenong and Warrandyte if you would like to see our product in person (some of our display pools will be 50 years old next year). To protect your privacy, could you please send your contact details through to my email which is peita@albatrosspools.com.au. Thank you too for your recommendation regarding reviews, many of our customers usually choose to share their reviews via Facebook and Google instead of ProductReview. Looking forward to speaking with you, Peita Otterbach, Albatross Pools


Jason plumridge

Jason plumridgeasked

Hello. Are you able to replace onground pool liners? For we would like a quote.
Thank you Jason

1 answer
Pete & Jenn
Pete & Jenn

Hi,
Yes the liners are replaceable. You'll need to contact Albatross who can provide you with a quotation as there is the basic range of liners & then there's a premium range.


Get an answer from our members and Albatross Swimming Pools representatives

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