??!
1 photo
Madimack Pool Heat Pumps

Madimack Pool Heat Pumps

5.0 from 36 reviews

Reviews

(36)
(0)
(0)
(0)
(0)
  • Product Quality
    5.0 (21)
  • Return Claim MadeYes (0) · No (26)
Ben

BenSydney, NSW

New heat pump

published

Dean and the Madimack team have been fantastic. Pump is only new but the service has been great.
They are responsive, polite and helpful and answered all of our questions happily.

Return Claim MadeNo
Claire Hughes

Claire HughesSydney, NSW

Fantastic

published

Excellent product and friendly, professional service. Installation guys were great, they went above and beyond to make sure everything g was perfect. We are really happy with the result! Thank you.

Product Quality
Return Claim MadeNo
28 degrees warm

28 degrees warmSydney, NSW

Polite and professional

published

Every interaction has been informative, friendly and professional. Communication had also been excellent. They even relocated the light sensor for us as the new equipment would have screened it. Can highly recommend Paladin.

Return Claim MadeNo
Appliance Brands

Find out how Madimack Pool Heat Pumps compares to other Appliance Brands

Know better, choose better.

Compare all
Darren

DarrenSydney, NSW

Great Job

published

Purchased an Elite 28kw system after a bit of research to heat our pool in sydney Dean did a great job on the install with a lot of conduit and piping to run to put in our preferred location. Communication was excellent about the process and what would be done when, would not hesitate to recommend Dean and the team

Product Quality
Return Claim MadeNo

Fantastic pool heater

published

We have just had a Madimack 11kW Elite and couldn't be happier. Belinda was very helpful from the start and Dean and his crew did an excellent job installing the unit - we have already been swimming on cooler days where we would have previously stayed out of the pool.
We replaced a rooftop solar heating system which only works on hot days. The Madimack Elite is a great looking unit and runs whisper quiet - much quieter than our reverse cycle air-con.
Dean followed up after the install to see how it was going and helped me connect the app so I can monitor and adjust settings remotely.
I highly recommend the Madimack heat pump and the service from Belinda, Dean and his crew.

Product Quality
Return Claim MadeNo
Peteraquamagic

PeteraquamagicJerrabomberra 2600, ACT

  • 2 reviews

Very happy!

published

We live in Canberra and purchased a 28 kW Madimack Elite Silent heat pump to replace a damaged roof mounted pool solar heating system (a 6.6 kW PV solar system will replace the old pool solar system). Our pool is 70,000 litres. I am super impressed with the heat pump it is quiet and efficient, is rather handsome and was easy to install (I have used the old solar heating pump to supply the new heat pump with water pump switching provided by the heat pump). In a single day the pool temp went from 25 to 30 degrees. The service I received from Belinda was amazing she couldn’t do enough to help. Thank you Madimack and Belinda!

Product Quality
Return Claim MadeNo

Great product and excellent service

published
Product Quality
Return Claim MadeNo
1 comment
Madimack
Team Madimack M.Madimack

Thanks Joanne & Richard,
Our platinum installers really take pride in delivering a high quality efficient solution, we are glad to hear you are enjoying your heated pool.
Team Madimack

  • Verified customer

Excellent heat pump & service

published

As an architect, I researched the technical criteria of many heat pumps and am very satisfied we installed the Summer Eco 16kW unit in terms of heat output, size/look of unit & cost to install & run. Belinda was extremely helpful in answering all my queries and modeling the scenario we required which was heating for shoulder seasons & locating the unit in a tight space. Westley was also very helpful during the install and we have found the noise output from the unit much less than we were expecting. All in all, we are very happy with the heat pump & service we received.

1 comment
Madimack
Team Madimack M.Madimack

Thanks N.Bawtree, The team at Madimack really appreciate the feedback & we are thrilled that you & your client are enjoying the Summer ECO Pool heat pump.

Brilliant pool heaters

published

The team at Madimack are great and so easy to work with. I always recommend the Madimack heat pump units for all our swimming pols and all our customers have been extremely satisfied.

Product Quality
Return Claim MadeNo
1 comment
Madimack
Team Madimack M.Madimack

Thanks for your feedback LIncoin, We are glad to hear your customers continue to be satisfied.

Appliance Brands

Find out how Madimack Pool Heat Pumps compares to other Appliance Brands

Know better, choose better.

Compare all
Dave Mckanna

Dave MckannaHunter Region, NSW

Great product

published

We use the pool day and night now, before the pool was to cold for me and the wife even in summer, the pump is supper quiet so it doesn’t bother the Neighbours, takes no time to bring the temperature to 30 degrees great,

Product Quality
Return Claim MadeNo
1 comment
Madimack
Team Madimack M.Madimack

Thanks Dave, Enjoy your heated pool!

Happy Campers

Happy CampersSydney, NSW

Glad we put in a heat pump and happy we went with Madimack!

published

Requested quotes from many people and the expensive places tried to justify the 30% to 60% increase in cost because they had a superior product and service.

Well not only was the Madimack Summer Eco 20 well priced the sales and support has been brilliant. Belinda in sales helping me choose the right pump and Wes helping setting up were awesome to deal with. Nothing was too hard or complicated.

The people installing the pump lost the drain valve but Madimack happily replaced for me.

The pump is awesome and we are swimming everyday well before summer thanks to the Madimack team.

Product Quality
Return Claim MadeNo
1 comment
Madimack
Team Madimack M.Madimack

Great feedback !! Our Support team are certainly "keepers"

Norman

NormanMid North Coast, NSW

Really good service from Madimack

published
Product Quality
Return Claim MadeNo
1 comment
Madimack
Team Madimack M.Madimack

Thank you for the review Norman. We are sorry to hear you had difficulties with the wifi, but very pleased to hear it's now resolved and up and running. Thank you for your purchase!

Paul

PaulMid North Coast, NSW

  • 2 reviews

Madimack 13kw Eco silent pool heater

published

Great company to deal with.Belinda very helpful , competitive and customer focussed.Excellent warranty.Heater has only been installed for about 6 weeks, so unable to comment on reliability of product.I have this unit installed on a 6.0 x 2.9 mtr pool with temp set at 26C with NO pool blanket (untidy things, so didn't bother).It runs for 6 hrs a day during peak solar time (9am-3pm) and therefore costs nothing to run.I have a 10kw solar panel system on my roof.It reaches 26c by the end of each day which is good enough for me to make swimming enjoyable. The unit is very quiet ,but needs to be set on boost to reach the 26c each day without the pool blanket

Return Claim MadeNo
1 comment
Madimack
Team Madimack M.Madimack

Thank you for your review Paul. We really appreciate it and hope you enjoy your heat pump for many years to come.

David

DavidSouth East Queensland, QLD

  • 3 reviews

Fantastic Product

published
Product Quality
Return Claim MadeNo
1 comment
Madimack
Team Madimack M.Madimack

Thanks for the review David. We are pleased to hear you and the grandkids are getting more use out of the pool now!

Wendy

WendySydney, NSW

Great product!

published

Our Elite 17kw unit has been running for the past couple of months. After a few days initially heating up, the pool got to 26 degrees where we set it, and has stayed there ever since. We use a cover at night as instructed by our pool guy, and the pool has been lovely and warm. I 100% recommend this heat pump.

Product Quality
Return Claim MadeNo
1 comment
Madimack
Team Madimack M.Madimack

Thank you for your review Wendy. We are pleased to hear all is going well.

Appliance Brands

Find out how Madimack Pool Heat Pumps compares to other Appliance Brands

Know better, choose better.

Compare all

Awesome!

published

Highly recommend this product and the company was easy to deal with. The pool has been consistantly warm and being able to control it via my phone is an added bonus. We had a couple of problems figuring out the timers on the app, but a quick call and it was sorted. Customer service has been fantastic, every time we needed to speak to someone they answered, and called us back with the information if it wasn't available. Very happy.

Return Claim MadeNo
1 comment
Madimack
Team Madimack M.Madimack

Thank you Ren, customer service is extremely important to us so we are so pleased you are happy with your heat pump and service

Highly recommended!!!!

published

Finally switched on the heat pump after getting it installed back in June. We purchased the 26kW Elite for our 60kL pool. Since switching it on it raised the temp from 14 degrees to a toasty 28 degrees in just over 3 days using the cover. I couldn’t stop checking the WiFi app to see the temperature rising though, it got quite addictive. We actually switched it on in anticipation for fathers day and the kids absolutely loved it. We are very much looking forward to having it like this for the rest of the year now. Very happy with our purchase and would recommend the Madimack team they are super helpful and very knowledgable.

Product Quality
Return Claim MadeNo
1 comment
Madimack
Team Madimack M.Madimack

Thanks for the review Bradley. The app is one of our big selling points so pleased to hear you're enjoying it too.

Robyn G

Robyn GNorth Queensland, QLD

Thanks Madimack!

published

We are very happy with our purchase, Belinda was very helpful with all our questions and helping to organise installation as we are in North Queensland, having direct contact helps so much. We purchased a slightly bigger model and are very happy with its performance. Thanks so much guys!

Product Quality
Return Claim MadeNo
1 comment
Madimack
Team Madimack M.Madimack

Thank you for the review Robyn. We hope you enjoy your heat pump for many years to come!

Sunshine Pool Heating

Sunshine Pool HeatingSouth East Queensland, QLD

A breath of fresh air, finally a company providing a quality product with great service.

published

As a pool heating company, we install a large number of pool heat pumps of a number of brands each year. Madimack have been exceptional beyond doubt. Great product with a great support team that go out of their way to make sure you are happy. We never have a bad report from our customers and its always a very positive response, Madimack heat pumps deliver and are very quiet when running. Thanks again Madimack for an exceptional experience. We look forward to a continuing great relationship with you.

Product Quality
Return Claim MadeNo
1 comment
Madimack
Team Madimack M.Madimack

Thank you Sunshine Pool Heating! We are so pleased to hear you and your customers are enjoying Madimack's heat pumps.

A happy customer

published

My wife and I bought our Summer Eco 16kw at the beginning of the year. Our pool has maintained temperature of 28 degrees (with a cover) throughout winter and the kids have been using the pool so much more which has been a win win for everyone! We also installed solar panels on the roof at the same time, and the run times (recommended by madimack) have been pretty spot on, givings us free pool heating! The unit looks attractive, does the job and I can barely hear it, especially on the night boost mode. Not only is the product fantastic, but the service we received was second to none. Prompt, courteous and efficient from start to finish. Great service from the Madimack team. Thank you.

Product Quality
Return Claim MadeNo
1 comment
Madimack
Team Madimack M.Madimack

Thanks for the feedback Christo. We really appreciate the reply.

Page 1 of 2

Questions & Answers

Faster the better

Faster the betterasked

How long can I expect to get out of a commercial pump situated in the open ,on the (surf) beach front in SE Qld.

1 answer
Madimack
Team Madimack M.Madimack

Thank you for your question, typically commercial heat pumps have a life cycle of 12-16yrs, if extreme salt exposure is a factor we would recommend additional anti-corrosive treatment which Madimack can complete prior to delivery. Please feel free to call our commercial customer support team.

Get an answer from our members and Madimack representatives

Other Appliance Brands

Previous
Next

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.