??!
1 photo
Madimack Pool Heat Pumps

Madimack Pool Heat Pumps

5.0 from 41 reviews

Reviews

5.0

41 reviews
5
(41)
4
(0)
3
(0)
2
(0)
1
(0)
  • Product Quality
    5.0 (26)
  • Return Claim MadeYes (0) · No (31)
Previous
Next
David Y.

David Y.Sydney, NSW

  • 2 reviews

Professional job, did everything right.

published

Great advice and first class installation.
I love the black colour as it is positioned close to garden furniture and it blends into the wall.

Quiet unit too and we can easily talk right next to it.

We had a few quotes and every one advised we needed a new costly electricity circuit. Dean from Paladin was the only one who suggested increasing the capacity of the current circuit without any additional cost.

Terrific wand highly recommended. Would use again.

David

Product Quality
Return Claim MadeNo
Mason T.

Mason T.Sydney, NSW

  • Verified customer

Excellent product and service

published
Product Quality
Return Claim MadeNo
Paul R.

Paul R.Sydney, NSW

  • Verified customer

Happiness in the heat

published
Product Quality
Return Claim MadeNo
Appliance Brands

Find out how Madimack Pool Heat Pumps compares to other Appliance Brands

Know better, choose better.

Compare all
Colm

ColmSydney, NSW

  • 2 reviews

Excellent product and install experience

published

We recently had a Madimack heat pump installed. It’s a great local company and I love their features compared to the others in the market. This week I was enjoyably using the pool and it’s supposed to be out of season for the system, but was still comfortable. Looking forward to a much much longer swim season with this product going forward.

Product Quality
Return Claim MadeNo
Alison Henderson

Alison HendersonSydney, NSW

Highly rate this product!

published

unit installed on 6 April 2020.

We have a very large pool - our solar heating has been inactive for the past few years. Even when it was, the pool was only swimable during the Summer months - winter was far too cold.

For years I had resigned myself to the fact we were paying a fortune to run something that was only usable 3 months of the year at best.

Within 3 days our pool was sitting at the set 28 degree mark. This was a much faster time frame than expected: and without a pool cover.

The installation process was fast, easy and pofessional. I’d highly recommend this product for your pool heating. We now have a pool we can swim in for a much greater part of the year. Very happy customers.

Product Quality
Return Claim MadeNo
Ben

BenSydney, NSW

New heat pump

published

Dean and the Madimack team have been fantastic. Pump is only new but the service has been great.
They are responsive, polite and helpful and answered all of our questions happily.

Return Claim MadeNo
Claire Hughes

Claire HughesSydney, NSW

Fantastic

published

Excellent product and friendly, professional service. Installation guys were great, they went above and beyond to make sure everything g was perfect. We are really happy with the result! Thank you.

Product Quality
Return Claim MadeNo
28 degrees warm

28 degrees warmSydney, NSW

Polite and professional

published

Every interaction has been informative, friendly and professional. Communication had also been excellent. They even relocated the light sensor for us as the new equipment would have screened it. Can highly recommend Paladin.

Return Claim MadeNo
Darren

DarrenSydney, NSW

Great Job

published

Purchased an Elite 28kw system after a bit of research to heat our pool in sydney Dean did a great job on the install with a lot of conduit and piping to run to put in our preferred location. Communication was excellent about the process and what would be done when, would not hesitate to recommend Dean and the team

Product Quality
Return Claim MadeNo
Appliance Brands

Find out how Madimack Pool Heat Pumps compares to other Appliance Brands

Know better, choose better.

Compare all

Fantastic pool heater

published

We have just had a Madimack 11kW Elite and couldn't be happier. Belinda was very helpful from the start and Dean and his crew did an excellent job installing the unit - we have already been swimming on cooler days where we would have previously stayed out of the pool.
We replaced a rooftop solar heating system which only works on hot days. The Madimack Elite is a great looking unit and runs whisper quiet - much quieter than our reverse cycle air-con.
Dean followed up after the install to see how it was going and helped me connect the app so I can monitor and adjust settings remotely.
I highly recommend the Madimack heat pump and the service from Belinda, Dean and his crew.

Product Quality
Return Claim MadeNo
Peteraquamagic

PeteraquamagicJerrabomberra 2600, ACT

  • 2 reviews

Very happy!

published

We live in Canberra and purchased a 28 kW Madimack Elite Silent heat pump to replace a damaged roof mounted pool solar heating system (a 6.6 kW PV solar system will replace the old pool solar system). Our pool is 70,000 litres. I am super impressed with the heat pump it is quiet and efficient, is rather handsome and was easy to install (I have used the old solar heating pump to supply the new heat pump with water pump switching provided by the heat pump). In a single day the pool temp went from 25 to 30 degrees. The service I received from Belinda was amazing she couldn’t do enough to help. Thank you Madimack and Belinda!

Product Quality
Return Claim MadeNo

Great product and excellent service

published
Product Quality
Return Claim MadeNo
1 comment
Madimack
Team Madimack M.Madimack

Thanks Joanne & Richard,
Our platinum installers really take pride in delivering a high quality efficient solution, we are glad to hear you are enjoying your heated pool.
Team Madimack

  • Verified customer

Excellent heat pump & service

published

As an architect, I researched the technical criteria of many heat pumps and am very satisfied we installed the Summer Eco 16kW unit in terms of heat output, size/look of unit & cost to install & run. Belinda was extremely helpful in answering all my queries and modeling the scenario we required which was heating for shoulder seasons & locating the unit in a tight space. Westley was also very helpful during the install and we have found the noise output from the unit much less than we were expecting. All in all, we are very happy with the heat pump & service we received.

1 comment
Madimack
Team Madimack M.Madimack

Thanks N.Bawtree, The team at Madimack really appreciate the feedback & we are thrilled that you & your client are enjoying the Summer ECO Pool heat pump.

Brilliant pool heaters

published

The team at Madimack are great and so easy to work with. I always recommend the Madimack heat pump units for all our swimming pols and all our customers have been extremely satisfied.

Product Quality
Return Claim MadeNo
1 comment
Madimack
Team Madimack M.Madimack

Thanks for your feedback LIncoin, We are glad to hear your customers continue to be satisfied.

Dave Mckanna

Dave MckannaHunter Region, NSW

Great product

published

We use the pool day and night now, before the pool was to cold for me and the wife even in summer, the pump is supper quiet so it doesn’t bother the Neighbours, takes no time to bring the temperature to 30 degrees great,

Product Quality
Return Claim MadeNo
1 comment
Madimack
Team Madimack M.Madimack

Thanks Dave, Enjoy your heated pool!

Appliance Brands

Find out how Madimack Pool Heat Pumps compares to other Appliance Brands

Know better, choose better.

Compare all
Happy Campers

Happy CampersSydney, NSW

Glad we put in a heat pump and happy we went with Madimack!

published

Requested quotes from many people and the expensive places tried to justify the 30% to 60% increase in cost because they had a superior product and service.

Well not only was the Madimack Summer Eco 20 well priced the sales and support has been brilliant. Belinda in sales helping me choose the right pump and Wes helping setting up were awesome to deal with. Nothing was too hard or complicated.

The people installing the pump lost the drain valve but Madimack happily replaced for me.

The pump is awesome and we are swimming everyday well before summer thanks to the Madimack team.

Product Quality
Return Claim MadeNo
1 comment
Madimack
Team Madimack M.Madimack

Great feedback !! Our Support team are certainly "keepers"

Norman

NormanMid North Coast, NSW

Really good service from Madimack

published
Product Quality
Return Claim MadeNo
1 comment
Madimack
Team Madimack M.Madimack

Thank you for the review Norman. We are sorry to hear you had difficulties with the wifi, but very pleased to hear it's now resolved and up and running. Thank you for your purchase!

Paul

PaulMid North Coast, NSW

  • 2 reviews

Madimack 13kw Eco silent pool heater

published

Great company to deal with.Belinda very helpful , competitive and customer focussed.Excellent warranty.Heater has only been installed for about 6 weeks, so unable to comment on reliability of product.I have this unit installed on a 6.0 x 2.9 mtr pool with temp set at 26C with NO pool blanket (untidy things, so didn't bother).It runs for 6 hrs a day during peak solar time (9am-3pm) and therefore costs nothing to run.I have a 10kw solar panel system on my roof.It reaches 26c by the end of each day which is good enough for me to make swimming enjoyable. The unit is very quiet ,but needs to be set on boost to reach the 26c each day without the pool blanket

Return Claim MadeNo
1 comment
Madimack
Team Madimack M.Madimack

Thank you for your review Paul. We really appreciate it and hope you enjoy your heat pump for many years to come.

David

DavidSouth East Queensland, QLD

  • 3 reviews

Fantastic Product

published
Product Quality
Return Claim MadeNo
1 comment
Madimack
Team Madimack M.Madimack

Thanks for the review David. We are pleased to hear you and the grandkids are getting more use out of the pool now!

Wendy

WendySydney, NSW

Great product!

published

Our Elite 17kw unit has been running for the past couple of months. After a few days initially heating up, the pool got to 26 degrees where we set it, and has stayed there ever since. We use a cover at night as instructed by our pool guy, and the pool has been lovely and warm. I 100% recommend this heat pump.

Product Quality
Return Claim MadeNo
1 comment
Madimack
Team Madimack M.Madimack

Thank you for your review Wendy. We are pleased to hear all is going well.

Page 1 of 3

Questions & Answers

Faster the better

Faster the betterasked

How long can I expect to get out of a commercial pump situated in the open ,on the (surf) beach front in SE Qld.

1 answer
Madimack
Team Madimack M.Madimack

Thank you for your question, typically commercial heat pumps have a life cycle of 12-16yrs, if extreme salt exposure is a factor we would recommend additional anti-corrosive treatment which Madimack can complete prior to delivery. Please feel free to call our commercial customer support team.

Get an answer from our members and Madimack representatives

Other Appliance Brands


ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.