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Madimack Pool Heat Pumps

Madimack Pool Heat Pumps

5.0 from 26 reviews

Reviews

Review distribution

5 star
26
4 star
0
3 star
0
2 star
0
1 star
0

Happy Campers

Happy CampersSydney, NSW

Glad we put in a heat pump and happy we went with Madimack!

published

Requested quotes from many people and the expensive places tried to justify the 30% to 60% increase in cost because they had a superior product and service.

Well not only was the Madimack Summer Eco 20 well priced the sales and support has been brilliant. Belinda in sales helping me choose the right pump and Wes helping setting up were awesome to deal with. Nothing was too hard or complicated.

The people installing the pump lost the drain valve but Madimack happily replaced for me.

The pump is awesome and we are swimming everyday well before summer thanks to the Madimack team.

Product Quality
Return Claim MadeNo

Norman

NormanMid North Coast, NSW

Really good service from Madimack

published
Product Quality
Return Claim MadeNo
1 comment
Madimack
Team Madimack M.Madimack

Thank you for the review Norman. We are sorry to hear you had difficulties with the wifi, but very pleased to hear it's now resolved and up and running. Thank you for your purchase!

Paul

PaulMid North Coast, NSW

  • 2 reviews

Madimack 13kw Eco silent pool heater

published

Great company to deal with.Belinda very helpful , competitive and customer focussed.Excellent warranty.Heater has only been installed for about 6 weeks, so unable to comment on reliability of product.I have this unit installed on a 6.0 x 2.9 mtr pool with temp set at 26C with NO pool blanket (untidy things, so didn't bother).It runs for 6 hrs a day during peak solar time (9am-3pm) and therefore costs nothing to run.I have a 10kw solar panel system on my roof.It reaches 26c by the end of each day which is good enough for me to make swimming enjoyable. The unit is very quiet ,but needs to be set on boost to reach the 26c each day without the pool blanket

Return Claim MadeNo
1 comment
Madimack
Team Madimack M.Madimack

Thank you for your review Paul. We really appreciate it and hope you enjoy your heat pump for many years to come.

David

DavidSouth East Queensland, QLD

  • 3 reviews

Fantastic Product

published
Product Quality
Return Claim MadeNo
1 comment
Madimack
Team Madimack M.Madimack

Thanks for the review David. We are pleased to hear you and the grandkids are getting more use out of the pool now!


Wendy

WendySydney, NSW

Great product!

published

Our Elite 17kw unit has been running for the past couple of months. After a few days initially heating up, the pool got to 26 degrees where we set it, and has stayed there ever since. We use a cover at night as instructed by our pool guy, and the pool has been lovely and warm. I 100% recommend this heat pump.

Product Quality
Return Claim MadeNo
1 comment
Madimack
Team Madimack M.Madimack

Thank you for your review Wendy. We are pleased to hear all is going well.


Awesome!

published

Highly recommend this product and the company was easy to deal with. The pool has been consistantly warm and being able to control it via my phone is an added bonus. We had a couple of problems figuring out the timers on the app, but a quick call and it was sorted. Customer service has been fantastic, every time we needed to speak to someone they answered, and called us back with the information if it wasn't available. Very happy.

Return Claim MadeNo
1 comment
Madimack
Team Madimack M.Madimack

Thank you Ren, customer service is extremely important to us so we are so pleased you are happy with your heat pump and service


Highly recommended!!!!

published

Finally switched on the heat pump after getting it installed back in June. We purchased the 26kW Elite for our 60kL pool. Since switching it on it raised the temp from 14 degrees to a toasty 28 degrees in just over 3 days using the cover. I couldn’t stop checking the WiFi app to see the temperature rising though, it got quite addictive. We actually switched it on in anticipation for fathers day and the kids absolutely loved it. We are very much looking forward to having it like this for the rest of the year now. Very happy with our purchase and would recommend the Madimack team they are super helpful and very knowledgable.

Product Quality
Return Claim MadeNo
1 comment
Madimack
Team Madimack M.Madimack

Thanks for the review Bradley. The app is one of our big selling points so pleased to hear you're enjoying it too.


Robyn G

Robyn GNorth Queensland, QLD

Thanks Madimack!

published

We are very happy with our purchase, Belinda was very helpful with all our questions and helping to organise installation as we are in North Queensland, having direct contact helps so much. We purchased a slightly bigger model and are very happy with its performance. Thanks so much guys!

Product Quality
Return Claim MadeNo
1 comment
Madimack
Team Madimack M.Madimack

Thank you for the review Robyn. We hope you enjoy your heat pump for many years to come!

Sunshine Pool Heating

Sunshine Pool HeatingSouth East Queensland, QLD

A breath of fresh air, finally a company providing a quality product with great service.

published

As a pool heating company, we install a large number of pool heat pumps of a number of brands each year. Madimack have been exceptional beyond doubt. Great product with a great support team that go out of their way to make sure you are happy. We never have a bad report from our customers and its always a very positive response, Madimack heat pumps deliver and are very quiet when running. Thanks again Madimack for an exceptional experience. We look forward to a continuing great relationship with you.

Product Quality
Return Claim MadeNo
1 comment
Madimack
Team Madimack M.Madimack

Thank you Sunshine Pool Heating! We are so pleased to hear you and your customers are enjoying Madimack's heat pumps.

A happy customer

published

My wife and I bought our Summer Eco 16kw at the beginning of the year. Our pool has maintained temperature of 28 degrees (with a cover) throughout winter and the kids have been using the pool so much more which has been a win win for everyone! We also installed solar panels on the roof at the same time, and the run times (recommended by madimack) have been pretty spot on, givings us free pool heating! The unit looks attractive, does the job and I can barely hear it, especially on the night boost mode. Not only is the product fantastic, but the service we received was second to none. Prompt, courteous and efficient from start to finish. Great service from the Madimack team. Thank you.

Product Quality
Return Claim MadeNo
1 comment
Madimack
Team Madimack M.Madimack

Thanks for the feedback Christo. We really appreciate the reply.


Peter

PeterTasmania

29 degrees with ease in Tassie

published
Product Quality
Return Claim MadeNo
1 comment
Madimack
Team Madimack M.Madimack

Thanks for the glowing review Peter! Feedback is extremely important to us and we are so happy you had a great experience with us.


Nigel

NigelEyre Peninsula, SA

It does a great job of heating our pool and keeping it to a constant temp.

published

It done a great job of heating our pool of 85,000 Litres from 15 to 26 degreees in 2.5 days with outside temps being less than 10 overnight and less than 20 during the day. We had our cover on the whole time. It was very easy to install and it is very easy to use. We are very happy with it and have it turned off for the winter months of June July August but will be turning it on as soon as there is some good weather either late August or early Sept. Overall we will get around 3-4 months extra swimming time with the use of the pool heater so well worth the investment. We are located on the West Coast of South Australia.

Return Claim MadeNo
1 comment
Madimack
Team Madimack M.Madimack

Thank you for taking the time to leave us a review Nigel. We hope you enjoy your heat pump for many years.

The reviewer stated that an incentive was offered for this review


perfect pool heater

published

Installed 2 months ago and very happy with the Summer Eco 25 KW. Having purchased it at the end of summer I am finally utilising the pool for the extended season while using a cover. Madimack provided an excellent heat evaluation (including solar integration) and Belinda was extremely helpful and knowledgeable. The install was easy and tidy. And it runs very quietly... In fact you wouldn't even know it's there.

Product Quality
Return Claim MadeNo
1 comment
Madimack
Team Madimack M.Madimack

Thanks Susan, glad to hear you enjoyed the service!


  • Verified customer

Great product, even better service

published

We purchased our 13kw heat pump a couple of months ago and I’ve been incredibly impressed. Our pool has sat at 28 degrees and I’ve hardly noticed an increase in my power bill. We got sent a quote/heating document pretty quickly after I first enquired which had all the info I needed like costs and run times of the pump etc. Everyone I spoke with were helpful and friendly and delivery was quick. I love the app to control the temp and timers on my phone. Overall 10/10 product and service. I’d happily recommend madimack

Product Quality
Return Claim MadeNo
1 comment
Madimack
Team Madimack M.Madimack

Great to hear Louise & thank you for the Feedback, Our full pool heater range comes standard with WIFI control.

Review collected in partnership with Madimack

Kristen Welsh

Kristen WelshSydney, NSW

  • Verified customer

Madimack Pool Heat Pump saved us big$$

published

We’d rate our Madimack pool heat/heater very highly. Basically it saved us $$. We bought it to replace our broken system and were originally a bit sceptical - as we’d never heard of it. However the results have saved us a couple of hundred $$ per quarter, our pool heats faster than before and the technicians who installed it proactively touch base with us. Highly recommend!

Product Quality
Return Claim MadeNo
1 comment
Madimack
Team Madimack M.Madimack

Thanks Kristen, Its great to hear our platinum installers are providing a quality service!

Review collected in partnership with Madimack

Quite clean looking unit .very reliable unit great bang for your buck.

published

Simply the best on the market I have installed over 25 heat pumps over 2 years they don’t miss a beat . Great product remarkable value for money .
All was happy to deal with MadiMack

Product Quality
Return Claim MadeNo
1 comment
Madimack
Team Madimack M.Madimack

Thanks Corey, We are glad to hear you & your customers are enjoying Madimack's high efficiency pool heaters


Meg

MegSydney, NSW

  • 2 reviews

Excellent build quality and service

published

From service to product everything was outstanding. I have just had a new extension built and I removed the solar heating and added PV instead. My builder recommended me to look at Madimack heat pumps as an alternative to heat the pool. I am very happy with the full process. The sales team were very professional and gave full instructions to my own plumber on how to install rather than using their own installation team.
The unit was dispatched the next day and I received the unit 2 days later by TNT and a tracking number was included.
The unit is quiet and looks good but most importantly it heats the pool, we have it set at 28 degrees which is good for us.

Product Quality
Return Claim MadeNo
1 comment
Madimack
Team Madimack M.Madimack

Thanks Meg, We all appreciate customer feedback !


Sach

SachSydney

Perfect!

published

Installed one recently. It's so quiet and I no longer get complaints of the noise from my neighbour. Really enjoying my pool. Would highly recommend their services.

1 comment
Madimack
Team Madimack M.Madimack

Thank you for your feedback & glad to hear you enjoying your heated pool


Great service great product

published

Used Madimack after looking to buy a heat pump from various different companies, I must say I’m glad I did as the service was great. The heat pump has been installed and is working perfectly.

1 comment
Madimack
Team Madimack M.Madimack

Thanks Zack,


Jamie H

Jamie HNaremburn

New pool owner - great product, great service

published

we had it installed prior to xmas and I couldn't be happier, kids are loving the pool and knowing the temperature will always be right! Great service from Wes and a very satisfied customer here.


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