Good heat pump & smooth installation
Tested the heat pump for over a month now and it working great no issues at all. Very happy with the installation by Dean & his team too. Dean has been very efficient, he was quick with the quote and completed the install in a day.
- Verified customer
Fantastic product and great service
After researching several brands and reading many reviews I settled on a Madimack SUME24KW for our 75k litre pool. Dean from Paladin Group in North Sydney looked after all the trades and supply of the unit, doing everything he said he would, on-time and with no surprises. Fantastic job. The Heat Pump itself is quiet, internet connected and is maintaining the pool temperature easily without any intervention. Very happy.
Very good heater and installation
We were recommended to use Dean and the Madimack heater by a friend. Paladin gave us the best quote and solution including electricals.
Quick installation following the quote. Price was considerably better than the alternative quote we received.
Very impressed and happy.
Great install and great machine.
Great job done, professional, clean, tidy and a neat finish. Three men arrived when they said they would, all polite and got the job done in one day and followed up to make sure I was happy. I couldn’t recommend more! Thanks Dean.
Excellent heat pump
The Madimack Elite Silent heat pump is much quieter than we expected, and looks much better than the competitors too.
Dean from Paladin was very responsive and turned up on time. Installation was quick and they did a great job.
Great process from start to finish.
Dean was very helpful in assisting me with advice on the correct unit for my pool and the quote was very competitive. The work was undertaken with a minimum of fuss and it’s all up and running. Thanks Dean and team.
21kw elite series - pool is at 29
Dean and the team at Paladin did a great job installing the heat pump when they say they would do it. Dean kept me up to speed with delivery and install and helped with some after sale tips.
Heat pump has been running several hours a day and the temp has increased from 18-29. Unit is pretty quiet and the online app lets you keep track well.
Great all round service
We are thrilled with our new Madimack pool heat pump. The pool reached the desired temperature in a few days. Dean was great to work with being so very patient during the decision making process & offering up many options for consideration. I would highly recommend Dean & Madimack.
Our pool is now 34 degrees warm everyday.
We couldn’t be more pleased with our Madimack 26 top discharge. In a matter of a few days the pool went from 20 to 34 degrees. The kids are swimming each day and sleep even better. Dean from Paladin was able to instal the unit in a matter of days after we purchased the unit and is an all round good guy.
Fantastic product and even better service
I purchased the 16kw summer eco in august last year for my newly constructed pool and it has been fantastic.I decided to install a larger model for efficiency but I could have used the smaller version. I was especially impressed with the reports generated by Madimack outlining how long the pump would run for during each month of the year. Belinda was my first contact and she did a great job of following up after my initial contact. After install I had a couple of small teething problems which Westley helped me with. I had recently noticed some ...issues with the app but after ringing Madimack and speaking with Nas he very helpfully sent me a new improved wifi controller which rectified these. I find the heater works great on a warm day I can get my 27000L pool to 32 degrees with no problems. I find that I lose about 2-3 degrees of heat overnight with the cover on which is generally recovered aft about 3-4 hours running the next day. All up I find the heater works really well, is quiet, looks good and the after sales service is first rate. I would highly recommend.
The heat pump I have been looking for!
Bought my Summer Eco unit in July, I got it installed two weeks ago and its been heating the Pool everyday perfectly. Awesome customer service, reliable units, couldnt ask for better. Thanks Madimack!
Fantastic product. Outstanding installation by Dean!
We purchased a Madimack heater (35kw) recently and it's fantastic. It works very well and is almost silent. The item was installed by Dean, and to me that was the most important part. His attention to detail and customer service were fantastic!!
The reviewer stated that an incentive was offered for this review
We have had our Summer Eco 13kw going for 4 weeks now. The pool took a few days to get to 26 degrees and the kids have been in the pool all school holidays which has been great. I love the idea of 'set and forget' knowing my pool will be warm for the next six months. Looking forward to getting alot more use from the pool this season! Thanks Madimack - product and service has been A+
Extremely happy customer!
We decided to go with Madimack after one of our friends purchased one and recommended it. I'm so glad we did - we went with an Elite 21kw and have been very impressed. We asked our pool maintenance guy to purchase on our behalf and install it, and it was installed within 2 weeks. The heater looks great tucked away next to our pool equipment and we can barely hear it run. At the moment it's running about 10 hours a day to keep our pool at 28 degrees, but I'm told this will reduce significantly as the weather gets warmer. We are using a pool...cover too. The main reason we went with the Elite, other than the fact it looks good, is that we wanted the 4 year warranty this range offers. Overall I'm very impressed with the product and service I have received.
Looking forward to increasing the use of the pool
From initial contact with Dean to installation everything has been done in a professional manner. Great advice and service from beginning to end. Installation fitted into existing filtration system including filter cover.
Job done well and works great
The installation was done without fuss and in a very professional manner. The pool heater is working great and I am now enjoying swimming daily even though the daily temperatures are still low. Great thanks !!
Questions & Answers
Our pool is concrete inground 20 years old 7.2Mx3.4M approx 30,000l. We are in Geelong and use the pool 3-4 months over summer. I have changed the pool from salt with chlorinator to an ioniser.
I have existing solar pool heating on the roof which has got to the stage that it needs replacing. The solar heating has its own 240v pump and controller and so is a separate system to the filter pump.
The filter pump is a dc .5 hp pump running directly off solar panels. When the sun shines the pump runs. The speed of the pump varies according to sun brightness and cloud cover.
Should a heat pump be installed in the existing solar heating setup with the heat pump just replacing the solar collection on the roof and using the existing solar controller to turn on/off power to the heat pump and the existing pump in that system OR should the heat pump be installed in the filter system remembering that it is a "variable speed" dc solar pump?
Team Madimack M.Madimack
Hi Keith, thank you for your inquiry.
We strongly recommend you use our FREE heating evaluation https://www.madimack.com.au/pool-heat-pump-calculator-2
This will provide you will great information specific to your pool. Once you have all the information use our dealer finder to locate a preferred installer near you.
Enjoy your heated pool.
Regards Team Madimack
1300 899 737
Are these suitable for heating SPA's? what is the highest temperature they can heat up to?
Team Madimack M.Madimack
Hi Rino, the highest temperature our heaters can reach is 40 degrees which is perfect for spa heating.
It is recommended to go for a higher power heat pump for faster heat up times.
Our technical team will be able to give you more info on heat up times and recommend the most suitable unit for your needs.
Ok thanks, who do you have in adelaide to talk to in regards? Please email me details email@example.com
Team Madimack M.Madimack
Thanks Rino, we will email you.
How long can I expect to get out of a commercial pump situated in the open ,on the (surf) beach front in SE Qld.
Team Madimack M.Madimack
Thank you for your question, typically commercial heat pumps have a life cycle of 12-16yrs, if extreme salt exposure is a factor we would recommend additional anti-corrosive treatment which Madimack can complete prior to delivery. Please feel free to call our commercial customer support team.
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