Professional job, did everything right.
Great advice and first class installation.
I love the black colour as it is positioned close to garden furniture and it blends into the wall.
Quiet unit too and we can easily talk right next to it.
We had a few quotes and every one advised we needed a new costly electricity circuit. Dean from Paladin was the only one who suggested increasing the capacity of the current circuit without any additional cost.
Terrific wand highly recommended. Would use again.
- Verified customer
Excellent product and service
I recently had a Madimack heat pump installed by Dean from Paladin Electrical. There’s not much I can fault in either the product or the service. From the start everyone I spoke with at Madimack were helpful, professional and knowledgeable. They didn’t try and upsell me into more expensive products but were focused on making sure I got the right product for my needs. Dean was extremely helpful with the design and installation process, I had a lot of questions and they were all answered promptly. On installation day, Dean and his team turned up ...on time and installed the unit very neatly in a very tight space. Dean also helped with some additional electrical work that was outside the scope of the original quote. The unit itself is very sleek in appearance and is surprisingly quiet and a lot more energy efficient than I had expected. Overall, extremely happy with the product and the service. Thanks again Dean and team.
- Verified customer
Happiness in the heat
I went for the Madimack Elite Silent 21 after having checked out a few options. Although the nearest equivalent Evoheat model might use have a bit more heat output, but the product brochure showed it to be noisier, and we need something quiet. The Evoheat uses a bit more power as well, but it does have the advantage of being able to turn off the chlorinator, which the Madimack cannot do.
Dean was pragmatic in checking how this unit could be installed, using existing cabling where sensible to do so. This reduced the amount of groundwork, which ...
Excellent product and install experience
We recently had a Madimack heat pump installed. It’s a great local company and I love their features compared to the others in the market. This week I was enjoyably using the pool and it’s supposed to be out of season for the system, but was still comfortable. Looking forward to a much much longer swim season with this product going forward.
Highly rate this product!
unit installed on 6 April 2020.
We have a very large pool - our solar heating has been inactive for the past few years. Even when it was, the pool was only swimable during the Summer months - winter was far too cold.
For years I had resigned myself to the fact we were paying a fortune to run something that was only usable 3 months of the year at best.
Within 3 days our pool was sitting at the set 28 degree mark. This was a much faster time frame than expected: and without a pool cover.
The installation process was fast, easy and pofessional. I’d highly recommend this product for your pool heating. We now have a pool we can swim in for a much greater part of the year. Very happy customers.
Purchased an Elite 28kw system after a bit of research to heat our pool in sydney Dean did a great job on the install with a lot of conduit and piping to run to put in our preferred location. Communication was excellent about the process and what would be done when, would not hesitate to recommend Dean and the team
Fantastic pool heater
We have just had a Madimack 11kW Elite and couldn't be happier. Belinda was very helpful from the start and Dean and his crew did an excellent job installing the unit - we have already been swimming on cooler days where we would have previously stayed out of the pool.
We replaced a rooftop solar heating system which only works on hot days. The Madimack Elite is a great looking unit and runs whisper quiet - much quieter than our reverse cycle air-con.
Dean followed up after the install to see how it was going and helped me connect the app so I can monitor and adjust settings remotely.
I highly recommend the Madimack heat pump and the service from Belinda, Dean and his crew.
We live in Canberra and purchased a 28 kW Madimack Elite Silent heat pump to replace a damaged roof mounted pool solar heating system (a 6.6 kW PV solar system will replace the old pool solar system). Our pool is 70,000 litres. I am super impressed with the heat pump it is quiet and efficient, is rather handsome and was easy to install (I have used the old solar heating pump to supply the new heat pump with water pump switching provided by the heat pump). In a single day the pool temp went from 25 to 30 degrees. The service I received from Belinda was amazing she couldn’t do enough to help. Thank you Madimack and Belinda!
Great product and excellent service
After lots of research and comparison with a variety of heat pumps we chose to go with a Madimack 350ES to heat our pool.
Right from the beginning we were impressed with the service and communication from Belinda regarding our pool heat evaluation and unit options and then Alex with the actual installation.
On the day of the install Dean and Max arrived on time and were easy to deal with and knew exactly what needed to be done and were really helpful. The guy's did a thoroughly professional job from start to finish.
A couple of days later we...
- Verified customer
Excellent heat pump & service
As an architect, I researched the technical criteria of many heat pumps and am very satisfied we installed the Summer Eco 16kW unit in terms of heat output, size/look of unit & cost to install & run. Belinda was extremely helpful in answering all my queries and modeling the scenario we required which was heating for shoulder seasons & locating the unit in a tight space. Westley was also very helpful during the install and we have found the noise output from the unit much less than we were expecting. All in all, we are very happy with the heat pump & service we received.
Glad we put in a heat pump and happy we went with Madimack!
Requested quotes from many people and the expensive places tried to justify the 30% to 60% increase in cost because they had a superior product and service.
Well not only was the Madimack Summer Eco 20 well priced the sales and support has been brilliant. Belinda in sales helping me choose the right pump and Wes helping setting up were awesome to deal with. Nothing was too hard or complicated.
The people installing the pump lost the drain valve but Madimack happily replaced for me.
The pump is awesome and we are swimming everyday well before summer thanks to the Madimack team.
Really good service from Madimack
Installed a Summer Eco 16 heat pump 6 months ago. While the pump has worked flawlessly, the wifi transceiver and Inverquark control app did not work consistently. To overcome a weak signal, I installed a range extender but even with that I could not connect consistently to the unit using the app. Also had difficulties with the timers not controlling the unit.
Westley at Madimack provided tech support. After lots of monitoring and screen shots, he arranged to send me a new wifi transceiver that works with a new control app.
Just connected it.... It found the wifi signal in seconds and the new app was quick to set up and appears stable. The signal is strong at the heat pump (the old transceiver showed poor signal strength). I think I'm now set and will be able to use timers or the new app to control the heat pump remotely. Thanks Westley and Madimack for resolving my issue.
Madimack 13kw Eco silent pool heater
Great company to deal with.Belinda very helpful , competitive and customer focussed.Excellent warranty.Heater has only been installed for about 6 weeks, so unable to comment on reliability of product.I have this unit installed on a 6.0 x 2.9 mtr pool with temp set at 26C with NO pool blanket (untidy things, so didn't bother).It runs for 6 hrs a day during peak solar time (9am-3pm) and therefore costs nothing to run.I have a 10kw solar panel system on my roof.It reaches 26c by the end of each day which is good enough for me to make swimming enjoyable. The unit is very quiet ,but needs to be set on boost to reach the 26c each day without the pool blanket
Highly Recommend the Madimack Heat pump, we had it professionally setup with a separate 3 stage pool pump running on low speed.
We are extremely happy with the performance of the unit , heated the pool in less than 3 days, maintains temp at 29 deg
Our Grand kids have used the pool every weekend and love the nice temp, we have ventured in ourselves while the pool temp was spot on when we get out, unlike the Grand kids, we feel the cold so we stayed in longer than we normally would and put off the inevitable of getting out into the cold lol.
Our Elite 17kw unit has been running for the past couple of months. After a few days initially heating up, the pool got to 26 degrees where we set it, and has stayed there ever since. We use a cover at night as instructed by our pool guy, and the pool has been lovely and warm. I 100% recommend this heat pump.
Questions & Answers
How long can I expect to get out of a commercial pump situated in the open ,on the (surf) beach front in SE Qld.
Team Madimack M.Madimack
Thank you for your question, typically commercial heat pumps have a life cycle of 12-16yrs, if extreme salt exposure is a factor we would recommend additional anti-corrosive treatment which Madimack can complete prior to delivery. Please feel free to call our commercial customer support team.
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