ALDI Bauhn 4K TV 2015-2019 Models Questions & Answers
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Does this model have a software update.?
My rear light strips have stopped working. I want to know if they operate on 3 volts per strip or 6 volts, and how many light strips this Bauhn ATVS65-0716 monitor has. Could you please provide a picture of the light strips when they are being replaced so I can get the same ones and replace them?
Hello ALDI - BAUHN support team. I have an older 80cm/32inch HD LCD TV model ATV-32HDC12 made in 2012. Are there still software updates? JP
Where can I download the latest software for my tv? Model number is ATV65UHD-1217
Hi Arch54! Kindly email the model and serial number of your TV to info@tempo.org so we can check if there is an available software update. Thanks - TEMPO
How do I download the latest software for my ATV50UHD-1218 TV. I have a usb stick ready, but can't find the file to download.
Hi sinkhole.jim! May we ask for the serial number of the TV which is at the back? Also, are you experiencing any fault?
Am I able to stream from my device, iPad, to this tv? If so how?
Hi Lynn, You may try to Use a Lightning to HDMI Adapter (for iPads with a Lightning port) or a USB-C to HDMI Adapter (for iPads with a USB-C port). Connect the adapter to your iPad and then to the TV using an HDMI cable. Set your TV to the corresponding HDMI input.
This method mirrors your iPad's screen directly to the TV without relying on Wi-Fi.
Regards, Tempo
Thank you I will try that.
I have a ATV55UHDW-0425 model . I connected the headphones into the 3.5mm socket . I tried all SOUND OUT MODES on the TV. There is no sound coming from any of my headphones.
Hi Helmut, Have you tried using the headphones with another device, such as a phone or laptop, to confirm they are working properly? Also, please ensure that the TV volume is turned up and not muted. Additionally, check if there is a separate volume control for headphone output in the TV’s audio settings menu.
If you have any further queries, please contact us at 1300 886 649 or email info@tempo.org
Kind regards, Tempo
I have sound on my TV but no picture
I HAVE SOUND ON MY TV BUT NO PICTURE
Hi, have you tried "rebooting" , unplug TV from the wall? When I had lines on the screen horizontal, unplugged, then after 30sec., plug back in, the TV will start up from the introduction screen, hope this might help.
Hi we have a Bauhm smart tv and want to get Netflix do not have a smart hub button on the remote how do I install it please thank you
Hi Bryan! May we ask for the model number please?
Yes thank you hope it’s the right number ATV40F4D0118 cheers
Hi Bryan! Unfortunately, we are unable to find this model number. Can you please include the dash "-" if there's any? Or the serial number?
I have a 2018 Brauhn smart 55" tv and cannot get any channels other than channel 7 when searching for DTV channels when setting up
Hi Chris, We're sorry to hear that you are having an issue with your TV. Kindly email us the information to info@tempo.org so we can better assist you. Should you have any further questions, please contact us on 1300 886 649.
Kind regards, Tempo
is there a 2024 firmware update for this tv
There could be I haven't tried sorry, BUT, I had horizontal lines, thought the TV needed to be replaced, so unplugged everything, that fixed my problem, so maybe, a " reboot". Is in order. Hope that helps.
Hi Ellaina, Please email the serial number of your TV to info@tempo.org so we can check if there is a firmware update available. Also, the fault you are experiencing with the TV. Alternatively, please contact us on 1300 886 649 for an update from one of our call centre representatives.
Kind regards,
Tempo
My BAUHN TV reference ATVS65-815 is glitching. It goes black suddenly and very often. it seems like it resets itself. After a few seconds going black it gets back to normal only for a few minutes to do the same again.
Is there any update available? if there is one, would that resolve the issue?
I'm located in Brisbane.
Miguel L.
Hi Miguel, try calling Tempo but if you have the 2015 model I'm preety sure there are no further updates available.
Hi Miguel,
Sorry to hear that you are having an issue with your TV.
Kindly send a video of the fault to info@tempo.org so we can better assess it.
For urgent assistance, please contact us at 1300 886 649.
Kind regards,
Tempo
Hi , My tv all of a sudden has no picture but has the blue purple look as the back light is working I've tried looking for an image with a torch but nothing the in of button Seems fine any idea to what may be the cause I've tried all the unplug hard soft reset but no good Regards look forward to an answer
Hi Darren, I'm sorry to hear about the fault you've experienced. For us to confirm if it's still repairable or not, please send in a couple of photos of the television for assessment to info@tempo.org. In the photos could you please be sure to show:
- Full screen of the TV in one photo or video - Model number and Serial number of the TV
Alternatively, you may also contact us at 1300 886 649 on Monday to Saturday 8:30 am – 6:00 pm for further assistance.
Thanks,
Tempo
I'm in the UK . Is there a system update.. Never ever updated in the few years I've had it
BAUHn 48 4K Ultra HD Smart TV GAP9397-2100 B48-63UHDF-0516 PLU 71056 05/2016
In Australia Tempo do the software upgrades but they have stopped upgrades for my 2015 model so probably likely they have for the 2016 as well.
So you purchased in 2015 and never got an upgrade?
Hi,
May we ask for the model and serial number of the TV to check if there is an available software update?
Should you have any further queries, please contact us at 1300 886 649 or reply by email
Regards,
Tempo
BAUHN 48" 4K Ultra HD Smart TV GAP9397-2100 B48-63UHDF-0516 05/2016 PLU 71056 POWER CONSUMPTION: <120W POWER SUPPLY: AC 100-240V~50/60Hz Made in China. Assembled in Europe 36
Hey Mike , I purchased in 2015 and shortly afterwards there was an update but now it seems no further updates available according to Tempo.
Is there detailed port specifications i.e CEC etc
As everyone would be aware who has this TV, the audio is absolute horseshit. I can’t find an “audio out” option or a headphone Jack. Only an “audio in” option. The very thought that someone would want to play any audio through this hollowed out styrofoam cup, is blasphemy.
Am I missing something or should I just set fire to the TV and listen to that?
Hi, I would like to update the software on my Bauhn ATV65UHD. Is their a download site with intructions. Thank You, Robert
Hi Eugenie P, To check how and if there is an available software update, could you please provide us with the complete TV model and serial number? Also, what is the specific fault you are currently experiencing with the TV?
For urgent assistance, please don’t hesitate to contact us at 1300 886 649 on Monday to Saturday 8:30 am – 6:00 pm.
Regards,
Tempo
How do I update the software for this Tv
Hi dr, Please let us know what is the exact fault you are experiencing with the TV. Also, for us to check if there is a new Software update available, please provide the TV serial number S/N which can be found at the back of the TV.
Alternatively, you can contact our After Sales Support Team at 1300 002 534 on Monday to Saturday 8:30 am – 6:00 pm.
Regards,
Tempo
How do I get system update for atv60uhd_0317
Hi Kerry L, Please let us know what is the exact fault you are experiencing with the TV. Also, for us to check if there is a new Software update available, please provide the TV serial number S/N which can be found at the back of the TV.
Alternatively, you can contact our After Sales Support Team at 1300 002 534 on Monday to Saturday 8:30 am – 6:00 pm.
Regards,
Tempo
Is there an upgrade to the firmware for this TV? Also, I've been trying to use a third-party IR app to control the TV. Does anyone happen to know which app works with this TV? Zaza remote and other apps seem to default to only one model of Bauhn which only turns power on and off. Can't get any of the other functions.
Hi Michael Czajka, For us to check if there is a new Software update available, please provide the TV serial number S/N which can be found on the back of the TV. Alternatively, you can contact our After Sales Support Team at 1300 002 534 on Monday to Saturday 8:30 am – 6:00 pm.
Regards,
Tempo
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