2AliExpress.com

AliExpress.com

 Verified
2AliExpress.com
1.4

1,530 reviews

PositivevsNegative
8% · 1281,378 · 90%
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Return Claim MadeYes · No
Product Quality
1.6
Shipping
1.6

Reviews

1,530 reviews
Bej
BejSouth East Queensland, QLD
 

Avoid the Runaround and Get a Chargeback

Aliexpress gone wrong? - Don't fall for their fake apologies - File a chargeback ASAP with your credit card provider for your quick fix. Buying should be safe and easy, not a headache. Simply take control, skip the hassle, and get a swift resolution. Show details
Coolroy
CoolroyPerth, WA53 posts
 
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David
DavidMetropolitan Adelaide, SA3 posts
 

Never again

Beware of cheap imitations, defective and poorly manufactured products, little to no customer service, useless claims and return process, the seller promotes sub standard third party businesses such as x-rider store that deceitfully advertises under multiple different names, I would not recommend to anyone that values quality and good customer service. Show details
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Gokmen karci
Gokmen karciSydney, NSW11 posts
  Verified

Ali Express is a scam. They have no sympathy for the consumer

I opened a dispute for 3 orders that were packaged together and sent but never got delivered. The courier FASTHORSE just delivered a parcel a month ago. Now they are saying it is undeliverable. I gave my workplace, which is a school, which gets 100's of deliveries weekly. We have security on site at the gate 24/7. AliExpress saw my attempts to contact Fasthorse, which only has automated response and now real contact to resolve the issue, yet AliExpress decided to not refund me nor ban the courier. Ali Express and their resolution team is a scam. If you see Fasthorse as a courier they use, forget it. don't even bother opening a dispute. Kiss your money goodbye.
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Betty4
Betty4Western Australia
 

Charge forward ... as AliExpress hasn't got your back

AliExpress, you betrayed my trust! Shady seller, no support, and a biased dispute process. Empty apologies aren't enough.

Fellow shoppers, caution!

Turn up your nose at AliExpress's sweet-smelling false promises. Prepare for a drawn-out fight when things go wrong.

And let's be real, there's no 'ally' nor 'express' in AliExpress - just a platform that prioritizes profits over people. If all else fails, contact your bank for credit card reversal.

C'mon Ali(sic)Express, prioritize your customers - the ones who pay your commission! Until then (or hell freezes over), my friends and I are happy to pay more or less for peace of mind and a hassle-free shopping experience with better customer-friendly competitors. Farewell, AliExpress! Show details

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Paolo
Paolo2 posts
 
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Bret K.
Bret K.13 posts
 

Alibaba express the lowest

After seeing all the reviews I realise I should of checked this site out before purchasing.. I purchased an item paid then realised it was being sent to the wrong address. I then realised I couldn’t cancel order that option wasn’t available I then tried to contact the seller of the item that option wasn’t available either. I then had to go through customer service through alibaba express and what a [Content Removed] show honestly was like communicating with a 2 year old. Conversation went around in circles asking the same stupid questions over and over again what a joke for your own sanity don’t use this site waste of time and space
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Jane P
Jane PSouth East Queensland, QLD10 posts
 
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Gary K
Gary KGreater Melbourne (Metropolitan), VIC2 posts
  Verified

Just keeps getting worse and then really bad

The items did not arrive at my address…
The items did not arrive at my address at all. They were not delivered anywhere and were marked as "unable to be delivered" despite all other couriers delivering here every week. I sent a complaint to Ali Express, using suggested questions, but the 1 closest to my explanation. It was completely absurd and really not possible to send a picture of an empty mailbox just to be able to say I sent a picture of an item that was not delivered. Also they will only allow pictures to be uploaded, not text! The final decision of Ali Express was that I cannot get a refund. I advise you not to waste money as they really have become scammers and cheats. I will definitely delete my account. Show details
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Michael
Michael2 posts
 

Good Not Delivered and Late Refurn

Becareful when order from AliExpress, its use to be quite good but my recent few purchases was not delivered and refunded, its take ages (up to 20 days) to get back you refund (not sure will I get back my refund by than??), I can't purchase from other platform due the the late refund and its is annoying for me to keep eyes on when the refund back to my account.. price is good but won't order from AliExpress again until they fix the problem.
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Claudio Sar
Claudio Sar
 

Thieves

you thieves, you stole my money and nothing arrived, you should all be in prison, damn you Show details
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Ian H.
Ian H.Sydney, NSW7 posts
 

Don't buy this smartwatch

https://www.aliexpress.com/item/1005006634260301.html?spm=a2g0o.productlist.main.3.12ea726cwmkYkR&algo_pvid=0b10b86c-a496-4896-a165-db009a19eefb&algo_exp_id=0b10b86c-a496-4896-a165-db009a19eefb-1&pdp_npi=4%40dis%21AUD%21230.67%2132.30%21%21%211091.66%21152.83%21%402103080517172832067945030ee9c5%2112000037882456744%21sea%21AU%212313527254%21&curPageLogUid=MltEYcWCf1hr&utparam-url=scene%3Asearch%7Cquery_from%3A
Product advertised as "2024 New Rugged Military GPS Smart Watch,,,,," Website is totally misleading.
Features advertised do not exist, particularly the GPS function. Show details
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Parham G.
Parham G.Greater Melbourne (Inner), VIC2 posts
  Verified

Shifty sellers and no fair customer service

Sellers are shifty, sell fake goods and aliexpress support sellers and they don't care customers. Show details
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Parham G.
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Phung Q.
Phung Q.Sydney, NSW5 posts
 
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Questions & Answers

Ash
Ash

Ordered a wedding suit, Wrong size specs and very poor quality , and they told me to return the product, used my money for postage to given address, its nearly 90 days now , No Solution given, going on circles, DO NOT BUY ANYTHING FROM ALLIEXPRESS.

Steve M
Steve M  

could not even contact them for my press 2 months down the road, have given up..good luck

Charles N.
Charles N.

I need a translating machine with Persian language

Garry Hookey
Garry Hookey

I bought an item which wasn’t as described. I have unsuccessfully attempted to close my AliExpress however they don’t want to process my request siting I have an open case which is incorrect as I cancelled the dispute due to frustration. Dodgy company with no ethics. Does anyone have a suggestion?

Maged Mehanni
Maged Mehanni  

Pretend that Ali express doesn't exist and sent all their emails to spam. I tried to close mine and couldn't.

Garry Hookey
Garry Hookey  

Thank you. It is annoying just seeing is name!!

Dan U.
Dan U.  

Do not buy from these Chinese ...go American.. cause there exist no morales there....and they think the western consumer is stupid.. i guarantee

See all AliExpress.com questions

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