Save your money.
I bought the motorised jockey wheel to make it easy for me to manoeuvre my boat trailer (with boat on it) around my yard, mostly grass and dirt. I should have saved my money, all it does is wheel spin and dig holes. Although I’m sure it works on bitumen or concrete.
Wallaroo Caravan Cover
After putting the cover over caravan, and attaching the straps underneath as per instructions, the cover blew off 3 times in less than a week.
The stitching of where the straps are attached to the cover, break, and come apart.
There seems to be only a few threads holding it together.
This all happened on extreme heat days. (Not Happy)
These covers are not suitable for Australian conditions.
Better suited to the rubbish bin.
I've ordered a portable fridge, it reached Sydney depot then they were unable to deliver it. They couldn't find where the fridge was. I am awaiting to get my money back for more than 2 weeks. They made the mistake but they can't refund until they found the goods. How good is that?
Deal with another online company!
Ordered a product that was stated was in stock and would ship next day-copied webpage at purchase time to prove. Rang Klika numerous times and was told different stories. Finally received product 2 weeks later (damaged). Fastway Couriers never answered their phones to assist with tracking order. First and only time I will buy from (Powertrain) owned by Klika!
Lost in Transit.
Ordered product 3rd Dec 2019 is now 19th, still waiting for product. I have spent hours trying to find out what is going on. I call by days end. No they don't. Blame game, contractor lost, went to wrong address. All the excuses in the world. I want my money back, including delivery, which you have not done. Maybe some compensation for all my calls and trouble. Klika make me happy somehow. No words.
- Verified customer
Worst Service EVER
Before purchasing a weights set, I called Klika to ask if weights were included. I was told yes DEFINITELY included. Didnt receive weights. Called to tell them what I was told and the girl who answered the phone was extremely rude.
Do not buy the Kolner K7500 Petrol High Pressure Washer Gurney
This item is a heap of crap that's manufactured in China and sold to look like its European. Its a 'Not fit for purpose' item. In other words when you purchase a gurney to be used sparingly for domestic purposes, you expect it to last for years if you look after things as I do. The first time I went to use it the on/off button fell off. It was repaired by Klika. The second time I went to use it, the water connector just fell off and water went everywhere. After locating the clip that holds it in I fitted it only to start the machine agai...n and the same part falls of again with water flying everywhere again. After taking this item back to Klika they advised they have repaired this item and warned me that I need to pull out the full 30M of hose each time I use it otherwise the same thing will happen again!! This is not mentioned in the instruction manual and is another reason why this item is deemed 'Not fit for purpose. Now there is another problem - the holder for the different types of nozzles is made of plastic. Each time I started it, the nozzles simply fall out of their holders - again another component that is made 'Not fit for purpose''. This gurney is poorly designed and to make things worse, Klika refuse to refund this item under the terms of the warranty as they state that the defects are only 'minor'. I strongly disagree with Klika and unfortunately it looks like this matter will now proceed to Consumer Affairs for resolution.
Love this kettle
I already have this Westinghouse Kettle. Seeing I have had it for a while and am happy with it I decided to search for another one the same while they are still available. I searched on Ebay and found one for sale from Klika. The quality of the kettle is excellent and the service from Klika was excellent too. I am a very happy customer.
Powertrain 5-in-1 Elliptical cross trainer bike with Dumbbell Sets
This item is faulty and the company will not attend to my issue. It has been going for months and they simply beat around the bush, i have sent pictures and videos of the resistance knob not working and the belt keeps wearing out.
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Questions & Answers
Are the T pieces on the top of the trampoline pole supppsed to go all the way in. Ours just sit on the top.
Hi where is the manual instructions for the KMATE powertrain sports rowing machine....there was nothing in the box.
Never mind i put it together, customer service was unhelpful. Telling me they can't help and to email another dept to get the manual for instructions. This should be their job, i mean what is this service for?? waste of time actually. I feel let down by customer service. I feel let down for poor supply of packaging. Please have a chat within the areas specified above and perhaps better training to your staff. Look after them and they will look after us the customer.
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