Reviewer Photos & Videos
Great customer service - very accomodating
I bought a pair of adjustable dumbbells from Klika and had some issues with one of them. Klika were great helping me to trouble shoot what the problem might be. We first got a new handle that seemed to do the trick for a while but then we realised the problem was with the base that wasn't helping the cogs on the weights to turn. A couple of photos by email and I had a new base with prepaid packaging to send the old base back. It worked perfectly and must say Klika were brilliant throughout the process. I am very happy and highly recommend them
customer service is great, product ehh..
I bought a workout flat bench from this website and it got here just fine but unfortunately one of the corners on the bench snapped pretty easily. The person who helped me out after the fact was great and helped to order me a replacement part.
Good range of garden & outdoor
Store Was easy to navigate,easy to find what I wanted .havent had any problems with purchasers so far & good after service.answered my queery promptly about a product I bought and had some questions about .
Highlander Turbo Oven
Product as described, over 30 very good reviews on this product. Stylish looking. Very fast delivery excellent friendly customer support service. Easily contactable,...I highly recommend this seller. I am a verified buyer. Graeme coleraine victoria. Australia.
- Verified customer
Multifunctional Gym Equipment
Equipment missing including Fitbit Watch and main cable to gym equipment so I Rang they would get someone to deliver it 2-3 days. I said that my equipment was non-operation and requested a reimbursement or payment for the handyman to come back and complete the job, but it was ashtray money they offered. I said that I would need to get them back in to complete the job and she said that it was my choice and said it was only because of your mistake of not delivering everything.
- Verified customer
Delivered on time. Power cable broken, but easy fix.
Search, purchase and delivery were seamless and would gladly purchase from them again.
The fridge had a faulty power plug - small piece of plastic had broken inside, shorting out the + and - terminals. Bit of electrical tape and it was fine, but I imagine some wouldn't be able to problem solve such a simple solution (which is why this fridge has a couple of bad reviews when I was searching).
I've since used it a few times flawlessly. It cools down very quickly and uses very little power overnight (about 15ah at 3deg 3pm-9am).
Garage 5 shelf shelving
The product is excellent. Easy to assemble. Strong and sturdy. Looks great. Will be buying more. Due to covid-19 postage was a little slower than would normally be but still not a long wait.
Just what I wanted
I love my new convection oven. I found it easy to navigate the store to find what I wanted. I think I got a bargain for $99 for a digital oven and the lid doesn’t have to be lifted off to place or remove food. I have frozen shoulders and this is a big plus for me. I received my order in less than a week.
Baracutta pool vacuum
Great prices and choices of pool vacuums we were looking for, along with the quick delivery. Would certainly look to them for any future products that we may require . Also quick to respond to information we required.
Water tank pump with pressure switch
Very happy with the pump. It was an easy transaction at a very competitive price. The pump was delivered very quickly - even during COVID lockdown here in Victoria. I would recommend them.
Way better than expected for the price
Wasn't expecting a whole lot but the foldable flat chairs are actually really good.
For $55 each delivered you won't find anything better. Will purchase again if I'm looking to buy more.
Delivery from Melbourne to Wodonga took 2 days via courier (fastway couriers). While COVID is around all auspost is going slow I found this to be suprisingly quick.
We purchased a Mobilised Caravan Mover through the Ebay shop, it was a quick easy purchase. Invoice and Notifications were prompt and goods arrived earlier than anticipated. Very happy and would buy again from this Company without hesitation.
Delivery was fast.. however the delivery guy only left it at the main corridor in apartments and not at the apartment door. Even if i asked him for a helping hand because the item was too heavy for me to carry alone...
The reviewer stated that an incentive was offered for this review
First but definitely not the last time buying from klika, quick despatch and easily tracked, great product aswell, good variety of different things and quality, professionalism and there to help..
Questions & Answers
Hi where is the manual instructions for the KMATE powertrain sports rowing machine....there was nothing in the box.
Never mind i put it together, customer service was unhelpful. Telling me they can't help and to email another dept to get the manual for instructions. This should be their job, i mean what is this service for?? waste of time actually. I feel let down by customer service. I feel let down for poor supply of packaging. Please have a chat within the areas specified above and perhaps better training to your staff. Look after them and they will look after us the customer.
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