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Klika

Klika

4.3 from 1,388 reviews · View Statistics
See the Best General Merchandise Shops in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Klika

Reviews

  • Product Quality
    4.3 (319)
  • Return Claim MadeYes (30) · No (323)
  • Shipping
    4.3 (263)
  • Warranty Claim MadeYes (34) · No (323)
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Gav
GavGreater Melbourne (Outer), VIC
  • 6 reviews
  • Verified

Outstanding Customer Service

published

Klika provided a great range of the product I was in the market for. The ordering process was a breeze and when I had a question about the dispatch date the customer service representative was friendly and professional. I understood that there was a delay in delivery because of a shortage of drivers due to Covid, however they called the day before my original scheduled delivery date advising that they can still meet that original expectation as they had managed to source another driver. I found that to be impressive given the Covid situation at that time. Good work.

Product Quality
5/5
Incentivised Review No
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Charm
CharmGreater Melbourne (Inner), VIC

Great purchase

published

I got a better offer on kalika than other sites. The quality is good and was easy to assemble. Would definitely recommend

Product Quality
4/5
Shipping
4/5
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The reviewer stated that an incentive was offered for this review

Senel
SenelGreater Melbourne (Inner), VIC

Excellent customer service

published

Excellent customer service. Prompt reply to queries and very helpful with my order. Great communication. Very happy customer will recommend

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The reviewer stated that an incentive was offered for this review

So comfortable- amazing value for money!

published

We were pleasantly surprised by the range of products available! Staff were amazingly helpful and friendly! We love the couch we purchased! Will definately be using Klika again!

Product Quality
5/5
Incentivised Review No
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Hamzah H.
Hamzah H.Greater Melbourne (Inner), VIC

This is perfect!!! Good quality!!

published

Very satisfying!!! Tue quality also good!! Recommend to others!! 10 star!! Very comfortable and easy to operate. Easy to clean also.

Product Quality
5/5
Shipping
5/5
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The reviewer stated that an incentive was offered for this review

Chloe
Chloe
  • 2 reviews

Great electric car

published

The recipient loved the electric remote controller ride on car sold by Klika. Love the range of styles and colours Looks great, works well and easy to assemble. The ordering and click and collect process was easy. Very happy customer.

Product Quality
5/5
Shipping
5/5
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Great product

published

Exactly as described, easy setup can handle weather quite well, been using as a shed keeps everything nice and dry.

Product Quality
5/5
Shipping
4/5
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Jonathan T.
Jonathan T.
  • 3 reviews
  • 1 like

Faulty product? Don't expect a refund!

published

Pathetic company - after sending images and videos of faulty product and endless reassurances they had ticketed the claim nothing has been done months later and now no response to emails. They are the equivalent of Wish but Wish actually has a very decent refund policy. Spend a bit more money on quality products or shop at a place that actually gives refunds to faulty products

Product Quality
1/5
Incentivised Review No
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Great product!

published

My two year old enjoys playing these drums good quality and solid would highly recommend. Postage arrived very quickly and was fairly easy to put together.

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poppy79
poppy79Northeast, VIC
  • 11 reviews
  • 6 likes

Really awful, rude customer service. Bad quality product, would avoid at all cost.

published

Brought a blanket from here via Catch. Had much nicer blankets for less than half the price at Kmart. Catch staff gave me the run around and then Klika were just rude and lazy. Buyer beware.

Product Quality
1/5
Incentivised Review No
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Jason V.
Jason V.Wide Bay-Burnett, QLD

Good product.

published

Good product. Always get good value for money. Always great service from Klika and fast delivery. Very happy. Will buy from them again.

Product Quality
4/5
Shipping
5/5
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The reviewer stated that an incentive was offered for this review

Farooq R.
Farooq R.Metropolitan Adelaide, SA
  • 4 reviews
  • 2 likes
  • Verified

Way too long to deliver

published

Ordered 10 days ago, still waiting to dispatch. Not left warehouse yet ? All other deliveries arriving normal. just blame courier or suppler

Shipping
1/5
Incentivised Review No
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Rohan
RohanPerth, WA
  • 6 reviews

Kids Ride on Toy Car

published

The item was well packaged and same as decribed. It was cheap compared to the other competitors. I went to warehouse to pick which was easy task. The product quality is good too.

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The reviewer stated that an incentive was offered for this review

Perfect, comfortable reached on time

published

Comfortable mattress got it earlier than expected. Very happy with the product good quality excellent services happy to shop again.

Product Quality
5/5
Shipping
5/5
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ant333
ant333
  • 11 reviews
  • 11 likes

AVOID!! Shady & Deceptive business practices

published
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Product Quality
1/5
Shipping
1/5
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Questions & Answers

Christopher N
Christopher Nasked

I am trying to return an unopened undamaged shed and you told me I have to pay for shipping myself

No answers
Tracey L.
Tracey L.asked

Where do I fnd the instructional video for the 10ft rainbow trampoline please

1 answer
Fired Up
Fired Up

Why ask in a review site when the logical thing would be to contact them directly.. first?

Gemma
Gemmaasked

Are the T pieces on the top of the trampoline pole supppsed to go all the way in. Ours just sit on the top.

2 answers
Pierre-yves R.
Pierre-yves R.

Wrong person

Gemma
Gemma

What do you mean wrong person?

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