Reviewer Photos & Videos
Great customer service and product!
Really appreciate the support they have given me with the product. Installed the foot pedals the wrong way round and pieces from both pedals snapped off when I went to use it. Got a replacement straight away with no extra costs. Excellent business that understands!
Great service and fast.
Bought a Kolner 145L fridge for my van. $699 + postage - so much cheaper than the big brands. Put it on the meter - over 48 hours in my (cool) garage it used 0.48 kWh, or almost exactly 10Wh per hour on average. If I ran it there for a year, it would cost $23.50. Actually it will run from solar and cost me nothing! I noticed it used 0.4W in standby mode, which is excellent. It is supposed to draw 45W when the compressor is on, but it was off every time I looked. On setting 1/7, the fridge compartment was at +1 degrees and the freezer -15 degrees. It will need more power to stay cool in a hot van, but this is clearly a good unit, and the service was great, with a quick delivery, albeit for $100.
Great buy for the price.
Purchased some bedding items on-line due to Covid-19 local shortages. Easy to use site, great quality items and delivery time was excellent (even when dependant on 3rd parties).
Great communication on order.
perfect for shade
Overall a very pleasant shopping experience, easy to navigate website, i knew what i was buying , the description was accurate. I was only looking for this size and it was easy to find. The shade cloth looks good and will be great for summer.
- Verified customer
They make cheap and unsafe Products
I bought PowerTrain Adjustable Dumbbell Pair 20kg, which I came to know made by this company. I am going to write an honest review all over the internet until I don't get justice These are the cheapest and unsafe dumbells I have ever seen in my life. It has been only 1 Day I received the product. I was busy at work. Today on Friday evening I opened the package and put everything in my room. When I finished my work I took the dumbells out of the weight I wanted to do, the front weight plate was down of one set while the second dumbbell was ok. I...saw that the two plastic strip which holds that plates one of them is broken which means the first plate can not be fitted. The second Dumbell set has one of the sliding strip bent. Luckily, I didn't lift the dumbbell, it could have broken my feet or leg. So both of the sets are faulty. Please see attached images for detail. No support nothing. Harvey Norman online has zero Support, I am chasing them from 8 days now. I feel so bad that I spent 800 dollars and these are sitting in front of my eyes every day. No phone number, only Facebook and Whatsapp Support Channels. Someone will reply to you once and then disappear and will reply after 5 hours. I am going to take this matter to ACCC, Consumers Affairs, and possibly to VCAT too. I am told them someone will contact me and refund me the money but the wait is never over. I am still waiting. They told me that they are waiting for the supplier.
I was looking for a garden trolley and found one on the Kilka website. It ticks all of the boxes - it has four wheels and can handle 300kg. Ideal for moving soil and pots around. Extremely pleased with the product and delivery was very quick.
Great service via online communication
I have received my order in a good timing. The wrong colour padding was sent but as soon as I mentioned it the right padding was sent straight away and arrived in 3 days. Due to the inconvenient and after discussion I got to keep the 2 padding. Install of the 12Ft trampoline is straight forward and can be done by 1 person.
Good quality product for the price.
I recommend their product.
We are happy with our powertrain home gym that we purchased from these guys however the best part is there back up service. Very quick easy deal with and excellent communication and delivery service to your door in days via tracking as well.... Highly recommended.
The Klika website was easy to navigate, and offered payment via PayPal, which is my preference.
The 6 string Banjo item arrived quickly and was in unused, new condition.
.I regard the item as very good value. I note that the same item on Klika EBay was $30 more !
Very impressed with how quickly my piano was delivered. It was well packaged, was easily to assemble and was exactly as described.
If I had to criticise anything it would be that it only came with an android midi cable and not an Apple one but that’s a small thing and I can purchase separately.
Not happy shocking condition and missing parts
Just received the powertrain 4800 home gym boxing bag has a rip in it and parts clearly missing already wasted hours will be calling customer service tommorow demanding a replacement
Customer service was impeccable
Fantastic product. Delivery was extremely prompt. Any questions I had in regards to product or postage was answered promptly. I definitely recommend this seller, have added to my favourite seller’s list and will be buying from them again in the future.
Questions & Answers
Hi where is the manual instructions for the KMATE powertrain sports rowing machine....there was nothing in the box.
Never mind i put it together, customer service was unhelpful. Telling me they can't help and to email another dept to get the manual for instructions. This should be their job, i mean what is this service for?? waste of time actually. I feel let down by customer service. I feel let down for poor supply of packaging. Please have a chat within the areas specified above and perhaps better training to your staff. Look after them and they will look after us the customer.
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