Terrible service and dishonest company.
Delivered wrong item and refusing to pick it up or refund money. I’ve contacted consumer affairs. They are impossible to get hold of and the courier company they use is equally hopeless
Arrived a day before it was meant too
I found what I needed and it arrived the day before it was meant too which is great and very happy with sofa chair and how very comfortable it is
Service a joke
Not dispatched when they were meant too very hard to get a response as to when item will be shipped what a joke on website it says 1-2 day dispatch don’t believe it
Item arrived in good time time
Shade sail was as described and appears to be good quality, exactly right for the purpose. Postage was prompt. Very satisfied with product, very easy to make selection on line
Do not buy from this zero star source of defective items
Returned defective item within 30 days of purchase following their refund policy and it was sent back to me, still defective. They pass on defective items for customers to manage
April 10th 2019 Update: SCAM alert: Do not buy from them
Their 30 day refund policy is a scam. Ended up having to go to have the defective appliance fixed by Haan Australia. Lost a day off work to do it.
Don't stand behind their own warranty.
I purchased a sofa bed which became faulty and have trying to make a claim for 3 months now. They don't stand behind their warranty. I wouldnt recommend buying anything
Fast Free Delivery to country areas
Product was as described easy to order with fast delivery to country areas
Item was easy to track during delivery process
Klika has a large range of products with free delivery easily located through search
no stress good comunicators
very happy with the product as described company and staff very well switch on and the custermor service team are very quick to respond and help as I experienced. Very good.
Flimsy equipment, NO Labels for Weights provided and they refuse to provide them
I purchased a Home Gym 4700-100. on the assembly instructions on the Klika website it states the Labels for the weights are in the kit however they were not supplied. After repeated requests to Klika to supply the missing part ie extremely important item so as one can identify the weights they are lifting Klika refuse to assist and supply the labels. Would not recommend them to anyone.
Very fast delivery. No complaints.
Item was as advertised. Delivery was fast. I found what i was looking for in a short time. The quality is excellent. I was only looking for one item but found that easily. Quality ecxellent
Trampoline Pad Replacement
The Product does not stand up to Australian conditions; materials are not UV stabilised and are shedding goodness knows what dust that covers my children clothes; disintegrated before the year was out. When writing to the company within the year warranty period they claimed it was "wear and tear" and refused to replace it but offered a discount on a replacement. Why would anyone want to replace a substandard product from a supplier that doesn't honour their marketing or warranty with the same thing?
Gray water submersible pump.
Very satisfied with the product. Ordered off Ebay and payment was processed quickly. Quality of product was excellent. Posted quickly and received within 7 days. The information was clear and easy to understand.
Very impressed with this seller and product, super fast service ,highly recommend, will purchase again in due course.Easy to navigate store,good range of products and top quality plus free postage.
I was pleased I didn't have to attach it to the wall
I bought it off Ebay, so didn't really look at your store The information was very good and easy to understand I need this because I have to go into hospital for a big operation and as I will be unable to walk immediately, I needed a product like this for any visitors to my home especially nursing staff I am not allowed to attach anything to the wall so this product is brilliant
We were very happy with our trampoline mats, they fit perfectly, they were easy to order, value for money and arrived very quickly! We couldn’t be happier with our purchase!!
The perfect car fridge
A very well designed web site that made it easy to find what I wanted . I am amazed at the small amount of time it takes to cool down the fridge and I am using it every time we go shopping I highly recommend
Socks in bulk (24 pr)
Extremely quick service. Ample information as to delivery times and very good quality. There isn't much more that can be said about socks to make up at least thirty words.
Electric blanket is comfy and can hardly tell it’s there when laying in bed. Item is exactly what it is described as. Will purchase again for sure. Thank you so much
I would have given the product 5 stars as the mink blankets one brown and the other silver are gorgeous, what was disappointing was the corners on both blankets were sewn with an over-locking edge which spoilt the look of the blanket. Maybe you could speak to your manufacturing area and request they find another away to finish the blanket corners in a different way. I have upload one photo of the brown minky as your system doesnt allow to upload two which would show you what I mean by an untidy finish.
Best delivery ever came the day before you said it would
Fantastic on all categories will be back. Very easy to use all the way through. Delivery was one of the fastest I have ever had and will be coming back to order more things cheers
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