Reviewer Photos & Videos
Stephen from All Appliance repaired my Bosch washing machine and Electrolux dishwasher on two separate occasions. Good communication and reasonable cost considering he came after hours. Good workmanship. Highly recommended.
My stovetop was broken and I needed someone to fix it ASAP as I have a 1 year old child and could not use it to cook any food. As it was a few days before the Easter break everyone I called was booked for weeks. Stephen from all appliance glady came before the Easter break to fix my stovetop. Great guy with great service and did a great job. Would highly recommend Stephen for any job.
Impressed with repair
Was great with communication, both before the visit and on the day of the visit. He came when he said he was going to and did a great job fixing the machine.
Recently hired Stephen from All Appliance Australia to assist with the installation of a brand new fridge and removal and disposal of the old one. Doesn’t sound like much, but the fridge was huge. The fridge / freezer doors had to come off to get it in the house. The old one was a giant 25 year old Kelvinator fridge freezer, which was even bigger. The front door of the house had to come off just to get it outside. Stephen did a great job. My wife and myself are very grateful. Tried to upload a short video and pic of the 2 fridges to show the magnitude of the task, but this portal only allows for one photograph.
On the 6th of February, 2022, i filled out a 'contact me' form from website allapplianceaustralia.com.au. I wished to have a repair person attend my address to repair my Fisher and Paykal range hood. On the 11th of February, 2022, i received a text message confirming attendance. This text message was from phone number 0432754596. Inclusive of this text message was a phone number for the accounts team [Name Removed]. The phone number was 0404576173. Later this day, a male person by the name of [Name Removed] Lock attended my house and advised me...that my range hood required a new part that was going to cost $400. He requested that i pay a deposit of $275. On this day i paid $125 call out fee via credit card through a portable EFTPOS machine. On the 17th of February, 2022 i transferred $275 to account details: BSB 112879 Account number: 488210609. On the 21st of March 2022 [Name Removed] re attended my house. At this time, the part did not work so he left. Since he left he has not refunded my money. I have made inquiries with Fisher and Paykal and he is not an authorized repairer and they are not aware of who [Name Removed] is. I have called both phone numbers and they are both the voice of the male who was in attendance at my house, presumably [Name Removed]. His actions are deceptive for financial gain. Complaint lodged with Fair Trading - will proceed to NCAT
5 STAR service
Great service , hightly recommended! Very pleased with the outcome.Very honest technician. Highly recommend this service. Excellent value for money. Technician was prompt and courteous. He knew what he was talking about and did get my washing machine and dryer both working.
The guy hasn't got a clue what he's doing
The guy hasn't got a clue what he's doing. I will never use this company again. Got completely ripped off. With a big big warning do not use this company
Honest and reliable
Excellent service. Very honest technician. Showed us the issue, fixed it , explained what to look for in future and do it yourself maintenance and also adjusted fridge wobble. Highly recommend this service. Excellent value for money.
Great service on a public holiday
Technician came to service my fridge and on a public holiday. This was the only company I could find that was open and able to do the job on a public holiday. And Stephen got the fridge and freezer working to. Very pleased
Problem solved promptly
Stephen fixed unknown issue with my washing machine He knew exactly what to look for and fixed it promptly. I requested urgent service before Christmas and he was able to deliver in one day. No more washing from a bucket. Thank you Stephen.
Amazing service! Would recommend to family and friends!
Very happy with the service. I couldn’t find anybody who repairs Wolf freestanding dual fuel ovens. I was tearing my hair out in frustration looking. Stephen came out on a Saturday afternoon and got it working. He was polite and extremely helpful. I am so grateful. Thank you
Started with a small drip now have a leak after the repair. Steve left dishwasher unscrewed and disconnected cause he was coming back with an ordered part. Didn't show up for next service. Wouldn't give me a receipt and over charged me, also keep my screws from the dishwasher I did some searching and wish I read all there reviews before calling them out. Worst company I have ever dealt with at the end was abused on the phone. Be aware ppl
Really knowledgeable and takes the time to explain things.
Steven was great, he really knows his stuff and fixed my Kogan dishwasher. I had searched the internet for a fix but to no avail however Steven made it run like new. A super guy, professional and highly recommended.
Had Stephen call out to repair my faulty washing machine. He arrived on time and diagnosed my problem straight away and me washing again within half a hour.i would recommend Stephen to anyone who has a faulty appliance
About the only thing is good at doing, is demanding payment.
[Name Removed] turned up to repair an appliance and his first comment was "how will you be paying the $120 call-out fee?" - I would've at least expected him to ask what the symptoms are!
After being furnished with the complete service manual for the device several days in advance (which he didn't bother to even look at), he decided that the problem was caused by a part which I KNEW wasn't faulty. Still, I foolishly paid for the part and allowed him to order it.
When the part eventually came in (several weeks later, and I needed to prod him co...ntinuously to give updates), he came in and replaced it, and of course found that the problem still existed. He then said something to the effect of "I'll need to call someone who knows this device." A couple of days later, he advises that the mainboard needs to be replaced (despite it not being faulty) for more than the cost of a replacement device. [Name Removed] is the epitome of the phrase "jack of all trades, master of none" - he knows nothing about the products he works on, bumbling his way through on a wing and a prayer and (presumably) on occasion actually manages to fix something. While re-assembling the device he tried to repair, I had to tell him where individual components needed to go - and he even tried to pocket excess screws which he was too lazy (or too inept) to place back where they came from.
Questions & Answers
What's the rate for inspection & repair cost?
You need to ask All Appliance this question as I was only one of their many disgruntled customers
My advise try a different company
I don't remember this job. What is your location please. Sometimes we get confused with a company called All Appliances Repairs
Sure it would have been you John
What is the warranty on repairs and parts please.
3 months labour. 12 months manufacturers on parts
Is it possible to repair breadmaker. Works until element turns on then trips the electricity
Only if it's a Dualit toaster.
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