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4.8Alliance Climate Control
Verified147 reviews
Alliance electrician Charles installed our induction stove today and following on from earlier work completed by his colleague Mo did another excellent job. Great team. Love their work.
Team were efficient, communicative, respectful and very clean when completing the work. Challenging site to do installation and they engaged in discussions about placement and all important considerations respecting neighbours as well. Wanted realignment of electrical conduit and cabling and this was done based on feedback without question. Three… Read more
teams on site at the same time and all managed to work collaboratively to get the works complete. Thanks to BJ, Theo, Andre, Mo, Ryan, Will, Tim, Eric, Harry and Christian. Have been using the product already and so pleased to have used Alliance.
Connor arrived on time and performed our annual review in a professional and courteous delivery. Any questions were readily answered and he advised us of the key findings of his visit as well as supplying us with the written Health Report. It was a pleasure to have Connor at our home and representing Alliance Climate Control. Kind regards Michael Sterndale-Smith
Reviews with attachments
The team Joshua, Charles and his colleague were fantastic! I’ve been singing their praises! The work was completed effortlessly and there was no mess at all. Show reply
Huge thanks to the four team members (IVAN, MOSA, VAISEL & MAISAM) who installed our A/C today. They were on time, worked neatly, and left everything spotless. Professional from start to finish.
Alliance Climate Control were very professional, well mannered, happy to answer any questions I had. Very happy with my Multi split ac system for my 1 bedroom apartment. Big thanks to BJ, Nick, Cris, James, Charles, Jake, Eric and Luka for quoting / installing. Good job guys.
Gokan and Cris were an absolute dream to have on my job. They were extremely professional, kind and knowledgeable. They got the job done very efficiently and to an extremely high standard. I am so happy with my new unit and how well it has been installed. It’s extremely discrete and looks great both inside and outside. I couldn’t recommend Gokan and Cris more. Thank you both, so so much!
Very concerning. I have an apartment with a Fujitsu ducted system of just over 5 years. My aircon has run perfectly. I just needed a service. [Name Removed] turned up on time and immediately went to the main unit it the roof and advised that I did not have a filter on the return air side. When I mentioned the large grille above the front door… Read more
(return filter) he immediately dismissed me telling it was not adequate and I am at risk to pollens and dust. Furthermore my system could malfunction within a short time frame then requiring a total new system of THOUSANDS of dollars. I was quoted $1500 for a small magnetic filter which costs $40 on the net and a further $500 as he needed to install an access panel. I asked him to send the photo that he took of the unit to me and of the space where the internal unit was located which was clean and dust free). I then advised him I would approach the developer and Fujitsu. I was subsequently advised by the developer that installation was correct, the return grille was situated above the front door. A handbook was sent to me advising a simple procedure to clean the filter. Do your homework before you buy..
Alliance didn’t disappoint. Right from the start they were professional, punctual and super efficient. I can highly recommend them and the team of BJ, Theo, Matthew and Luka were awesome. It’s the third time I’ve used Alliance.
Arrived early. Worked hard and installation completed to satisfaction. Very friendly and respectful team. Tommy, Kim and Shaad were my team
I used these guys at the beginning of the year to install Mitsubishi MSZ-AP25VG. The installation was in two rooms, with the external unit being on one of the balconies. They needed two drill brick walls for both rooms to get this done. They came in at 8am finished at around 4pm. Everything was left tidy and clean and the installation looks great.… Read more · 1
The whole system with the installation cost ~$7000. Was done within a week of me reaching out to them having the initial appointment to select the system and the installation date. Would highly recommend them and will use them in the future for another property.
Alliance installed a full ducted air conditioning system in my apartment, replacing the existing split system. They helped me to choose the perfect system for us, were able to use some of the existing infrastructure, which helped avoid any damage to the common property areas of the building. Their proposed solution was excellent, and they handled… Read more · 1
all technical challenges with professionalism, giving me great confidence in their work. Gareth and his team were fantastic—careful, respectful, and left everything spotlessly clean.
The plasterer, Harry, was incredibly precise and did an outstanding job. We couldn’t be happier with the result and are really glad we chose Alliance. It was a great decision.
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Latest follow-ups
Mike was great nothing was a problem , perfect job , even though down one person . Zac a trainee of 3 weeks was very polite and eager . Would definitely recommend this crew , good one guys .
Follow-up · Very pleased with unit used to be a very hot area facing east west now completely cool .
- +1
Very happy with the Alliance air con install. Ivan and the team did a brilliant job. The quality of the install surpassed my expectations. The team were all very professional and obviously had a wealth of experience. Thank you guys
Follow-up · The system is very easy to operate and is very quiet. I am eager to see how efficient the unit is in the warmer months as the weather has been mild since the install
In-depth reviews
I want to share our recent service experience with Gabriel, who provided a complete tune-up and service on our Fujitsu multi-system last October 11, 2025. Overall, our experience was outstanding. My husband and I truly appreciate Gabriel’s dedication—his professionalism, expertise, and meticulous care stood out throughout the visit. He walked us… Read more · 1
through the air-conditioning health report, clearly explaining the tasks he completed and the performance of our air conditioner, while also offering practical and easy-to-follow maintenance suggestions that put our minds at ease.
Gabriel consistently demonstrates professionalism and a positive attitude toward his work, just as he did in January 2022. His respectful and polite manner made the entire process enjoyable. Thanks to Gabriel’s thorough service, we feel much more at ease knowing our air conditioner is in top condition and our home’s air quality is supporting a healthy lifestyle.
We are happy to recommend Gabriel to others, and we hope to see him again in another year or so. Thank you once again for your excellent service—Gabriel is truly deserving of 5 stars. Thank you, Gabriel.
About 15 months ago, this company installed a Daikin air con unit with two zones, costing a bit over $11K. We had previously had a Daikin that worked perfectly until it got old. We also bought their (not cheap) yearly maintenance package. The technician told us that the new Daikon wound would be much better, stronger and more economical than our… Read more
previous one, and we had a lifetime workman guarantee. Nothing could be further from the truth. The unit worked just OK for a year (nowhere near as good as our previous Daikin). After a year, the back of the house never worked properly. On hot days, even at a 16-degree setting, our living area feels like warmish air being blown around the place. We had a lot of trouble getting people to come out in a timely manner. When they eventually came, the air flow in the living area would improve somewhat for a couple of weeks and then go back to not really working. The last time the technicians came, they said that because we had a long, narrow house, the air conditioning in our living area has a longer way to travel, so we can't really expect it to be that effective. I wish they had told us that before our purchase. Our previous unit didn't have that problem because the unit was installed in the middle of the roof, not the end of it. Today was a really hot day, and the living area was measured at 24 degrees on a 16-degree setting. Despite all their so-called warranties, I think I'll try and get another company to try and fix it, as calling out Alliance doesn't fix anything.
- +4
Excellent service from technician SAM – Sam is the absolute bestest!!!! He is an all rounder with what he does. We were very particular with what we wanted supplied and installed and how we wanted things done and how we wanted the finish to be. Sam was very patient, understanding and respectful with us and listened to us and delivered everything we requested. I am very satisfied… Read more
with everything he did for us. And he did it all so efficiently!
His professionalism, expertise, punctuality, can do attitude, communication skills, kind nature, friendliness, actual technical, knowledge, experience, application of it all and the workmanship was all 10/10. Actually, I’d give him 20/10. I could not fault him with any aspect of the job from beginning to end.
Sams level of expertise with air cons, installation and education re after care of the product installed was outstanding. His job was done extremely neatly and was of the utmost highest standard. He was super clean and provided all aspects of his service well above and beyond our expectations.
Thank you so much Sam for doing such a fantastic job with installing our air con unit in our home. Everything went as planned and so smoothly. Love your work and we would definitely and specifically request all our future air conditioning jobs to be done by you. You are an asset to ALLIANCE CLIMATE CONTROL.
Highly recommended and you will not be disappointed- 1000% guaranteed. Ask for Sam!!
Positive reviews
I’ve been involved in a few big renovations and can state that the Alliance team were the best group of tradies I’ve ever met. Our A/C installation was expertly done…but just as importantly these guys were courteous, careful, clean and friendly. Hats off to BJ, Theo, Charles, JJ, Harry, Eric, Luka and Mia…outstanding performance!
We just had our air conditioner installed and couldn’t be happier with the whole experience. The team was efficient, professional, and made everything feel easy from start to finish. A special mention to Meedy, incredibly friendly, professional, and genuinely went out of his way to help us. That kind of service really stands out. Highly recommend! Show details
I was incredibly impressed by the work from both technicians. They had a tricky task and did everything they could until the problem was fixed. So polite and respectful. Great guys
Negative reviews
Recently called to book a yearly maintenance check on Daikan ducted system installed by them. Everything working but just maintenance. Went through to what sounded like an overseas call center. Told me I would not be told the cost until someone had come out and reviewed everything, asked for a general idea of what to expect but was told this could not be done. Cancelled the job and service has definitely dropped.
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Don’t bother if you live in housing commission. They don’t insure housing commission tentants. Imagine hearing that when you call. I was dumbfounded. I had to control myself how can a company say that. Sorry I don’t live in no flashy house. Im sorry I live in housing commission.
We hired this company to install an AC unit in our business. When it broke down(frequently), they sent us to a third party who often took days to come out. They have left us for the past week with no AC in our clinic, temperatures are often 29 degrees and above. They have not provided any updates on the date for repair or an interim solution even… Read more
though we are contacting them daily. They don't reply to us even when they say they will. We don't recommend this company. I did leave a review on google which they replied to almost immediately. Too bad they don't respond to their customers when they say they will, who are left with no air conditioning and expensive bills for replacement mobile ACs for the faulty unit they sold us.
Recent reviews
Tommy and Shaad were both professional and efficient. They communicated well throughout the installation process, confirmed operating instructions and cleaned up upon completion. Wonderful service!
Excellent service! Ahmed, Louis and Christian were the technicians who fitted our new A/C. Very professional, very courteous and everything was clean and tidy before they left. Very happy with our new A/C! Thank you so much.
The crew from Alliance completed a challenging task replacing my central air-condition located between a concrete slab and gyprock ceiling. In adding they had to locate and replace zone junctions in existing ductwork. I was particularly impressed by the gyprock ceiling repair and placement of new necessary access vents. This was a 5-star job and clean up. Show details
The team at Alliance were fantastic. James came out to quote and measure. Knows what he is doing and was very helpful- great communication. James even organised one of the team to attend site at short notice to help us prepare for the install. The installation team were excellent. Ahmed is the leader and nothing was a problem- he was totally… Read more
focused on getting everything right for us. It was a difficult job and Ahmed, Louis and Maisam were great. Really a pleasure to deal with- The dream team! This is the second time we have used Alliance- highly recommended.
Have no hesitation in giving the team 5 stars. Today had a replacement split system installed with Callum, Nikola and Matt. what an A team. they worked tirelessly and the results were very satisfactory.. A job well done all with a smile
Amazing team! Very kind and detailed with ensuring product care and maintenance. Completed work beyond expectations and at a fast timeframe. Will definitely recommend for others to use this team!
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