Allianz Travel Insurance

May 2020 Milan, Italy conference for Orthopaedic Surgeons was recently cancelled due to COVID-19. They refused refund for flight tickets. A “pandemic” is not their fault. Shame on you. People are dying. All US FLIGHTS canceled to Italy. What a shameful company.

Worst travel insurance company EVER. Does not cover epidemic or pandemic. Also does not cover if the borders are closed or a "do not travel" warning from the government is issued. So pretty much Covers nothing got to do with TRAVEL to actually be insurance.

No clarity as to where things stand re COVID19. US site says one thing, AUS site says another. Emails to Allianz from 11 days ago unanswered.

Will vote with my feet. My Allianz CTP just came through. Hello Nrma...

Disappointing we had no recourse for having to change our flights to get out of Italy when they shut everything down. We were locked down in our hotel room for 5 days after being forced to cancel our holiday plans and had to eventually pay exorbitant fees to reschedule flights home.

Took out a travel policy in August 2019, now abroad with advice from Australian Government that we need to return Allianz Only provided general advice over the phone stating the policy excludes pandemics. I noted that we were not sick and sought advice on coverage and assistance. Sorry, we just work to a script provided. Go figure?

I am a first time user of Allianz travel insurance, so easy to use their on line website and amazed at the service and price especially for us older folk. After years of traveling l unfortunately had to make my first claim for a lost item it was so easy with the online claim form and to my amazement the claim was settled the following day. I will never leave home without my Allianz travel insurance in my baggage.

I went to "Compare the Market" site and after reviewing the others I choose Allianz because I thought it represented good value and covered my requirements. All went well and we didn't have to make a claim.

Better and less expensive policies are available. This policy has one of the worst cooling off periods and doesn't offer a partial refund outside of the review period. Look at other insurers.

Happy to have it but not required to use it. These are troubling times and we are very glad to be home safe and sound. The trip was fantastic and worthwhile.

Easy to obtain a quote and to finalise payment on the internet however continually missed opening times over the phone so couldn’t ask specific questions relating to the policy e.g international car excess coverage. Ended up just taking a punt. Thankfully didn’t have to use policy so I can’t comment any further.

The policy was a good value for my budget. I always use this insurance company because it's reliable. I did not claim any because I don't need to. My travel was safe.

Do not go with this company which goes under many names. They are not paying for the pandemic even though it was booked well in advance. I have had my cover cancelled by them.

Easy online application tailored to number of days of travel. Instant confirmation if you don't have any pre existing issues. I did not make a claim so can only comment on the application process, which was straighforward and easy to understand.

The policy was good value but as previously stated no reason to have to use any of the options. With Coronavirus being prevalent I know the policy would have been invalid

The policy is good i feel more secure and Yes, it’s easy to register.
I didn’t lodge a claim because nothing bad happens to us overseas.
This the first time i use Allianz travel insurance.

Medical emergency overseas and Alianz were fantastic. Great from beginning to end. Thought we’d be in for the long haul getting our claim processed but can’t fault them at all

There was only 1.5 days between the decision and departure ... so very little time to get insurance organised.
As I had used Allianz for travel insurance before (3-4 times), I applied for the policy online. The process was very efficient and good value for money.

After performing extensive research on covers the Allianz Travel policy came up top for best cover options and was competitively priced. I am very happy with the Allianz product and service and hold a number of policies with Allianz.