Allied Moving Services WA, Welshpool (Home Removals Office)
Part of Allied Moving Services  3.6

Allied Moving Services WA, Welshpool (Home Removals Office)

 Verified
Allied Moving Services WA, Welshpool (Home Removals Office)
3.5

54 reviews

PositivevsNegative
61% · 3319 · 35%
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Rates and Fees
2.0
Job Satisfaction
1.6
Timeliness
2.0

Notice to Reviewers: Allied Pickfords has rebranded to Allied Moving Services.

Reviews

54 reviews
krmove2023
krmove20232 posts
  Verified WA, Welshpool
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Carl F.
Carl F.Perth, WA2 posts
  Verified WA, Welshpool

Bad Service, no care factor

Moved a 3 bedroom home from Australia to NZ, and back again.
Hard to get hold of on phones, took a week to respond to emails. They left some of our stuff behind in NZ!
Poor service, no care factor.
Have been waiting a month for a refund they agreed to, and still waiting for a response to our insurance claim! So much stuff broken, locks missing in containers, latches snapped off completely. And they just don’t care.
Even talking to managers and they don’t respond!
Would never recommend these people, worst service.
Late deliveries and pick ups, no customer service at all.
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Michele
MichelePerth, WA2 posts
  Verified WA, Welshpool

Allied Pickfords do it well again

Very well organised and executed removal. Very responsive to chaging circumstances. Show reply
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Job Satisfaction
Timeliness
Jo V.
Jo V.
  Verified WA, Welshpool
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Allied Moving Services
Allied Moving Services   DM   
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Hi Jo, I am sorry to hear you have had a negative experience with your move. I would like to investigate, can you please send us an email at cs_au@allied.com with your name and job reference number (R/Plan) and we will look into this one for you.

jibin0102
jibin0102Perth4 posts
  Verified WA, Welshpool

Unprofessional and highly disappointing

7 weeks since uplift and balance shipment not delivered. No updates whatsoever and every time I call they cant provide any updates. I spent 15k on this domestic move and get treated like its a favor.
CDJ
CDJ
  Verified WA, Welshpool
Job Satisfaction
Timeliness
PMPM2021
PMPM2021Perth, WA3 posts
  Verified WA, Welshpool
Rates and Fees
Job Satisfaction
Timeliness
PMPM2021
PMPM2021  
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AP (or Allied Pickford in those days). They are now known as Allied Moving Services WA - as though changing company names would extricate them from a disastrous experience we went through. What a moving experience indeed - do not trust their ads!

Geoff
GeoffPerth, WA
  Verified WA, Welshpool

Allied Pickfords

Used allied for three moves in short space of time. Final move received our house hold belongs damaged. Small items picture frames damaged. Television was damaged, fridge damaged and door won’t shut correctly, freezer bottom was badly dented in and doesn’t sit flat, tall boy had bottom support snapped unrepairable and bed side draw had the draw broken off the hinge. No liability. Certainly look for another moving company and don’t use this one.
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Job Satisfaction
Timeliness
Allied Moving Services
Allied Moving Services   DM   
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Hi Geoff. We are sorry that your experience fell short of your expectations. We would like to investigate your concerns further, can you please email your details (including job reference number) to cs_au@allied.com. Regards, Allied Moving Services

KPG
KPG
  Verified WA, Welshpool
Vicki
VickiIllawarra, NSW
  Verified WA, Welshpool
Allied Moving Services
Allied Moving Services   DM   
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Hi Vicki, I am sorry to hear about the issues with your move. I trust this has all been resolved now, if not please feel free to email your job details to customerservice@alliedpickfords.com.au and we will review this.

Aeriella B.
Aeriella B.Perth, WA3 posts
  Verified WA, Welshpool

Disgrace. Held our goods to ransom to pay a bill they cannot show / justify. Paid and still won't deliver or answer why!

Moved good from LA to Perth. Local agents are ignoring our requests. Our shipment is 3 months late and they want to charge me for storage for their own delays caused. they use threatening agents offshore and hold goods even when they can't substantiate fake costs. Avoid at all costs. Our quote also started $2k less than final invoice and hats when we brought less stuff. Absolute disgrace.
Allied Moving Services
Allied Moving Services   DM   
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Hi Aeriella, I am sorry to hear about the additional charges with your move. I would like to investigate this, can you please send me through your job details to customerservice@alliedpickfords.com.au and we will review this.

Chris And Deb
Chris And DebSouth East Queensland, QLD
  Verified WA, Welshpool

Service plus

We moved a 4x2 from Perth WA to a highrise apartment on the Gold Coast. From the initial enquiry to the delivery the whole experience was amazing. Special thanks to our Moving Services Consultant who was all over every detail, was prompt in responding to our enquiries and a complete pleasure to deal with Show reply
Greg M.
Greg M.South East Queensland, QLD
  Verified WA, Welshpool

Seamless from start to finish

Couldn’t fault the professionalism and performance of everyone involved, very friendly and knowledgeable ! They moved
Everything out of one townhouse, took it interstate and delivered it on time. I highly recommend them ! Show reply
Elle
ElleSydney, NSW5 posts
  Verified WA, Welshpool
Holly
Holly
  Verified WA, Welshpool

Very happy with Allied

We moved from Sydney to Perth our furniture and a car was moved with allied. I was a bit worried after having really bad removalist in the past as well as moving through the covid pandemic but they were fantastic. From start to finish allied were a great company to deal with.They arrived on time and delivered our belongings on time, the communication from there office in QLD was great Haylee was so friendly and helpful. Best of all there was no damage to our belongings. My car was moved with Ceva it only took 2 weeks to arrive which was earlier than the 3 weeks i was quoted. They were also very helpful when i phoned to update details and my car arrived in great condition. We will definitely be using allied pickfords again for future moves.

Questions & Answers

Gary Hearn
Gary Hearn · WA, Welshpool (Home Removals Office)

We are relocating from Germany to Perth between October 23 - June 24. We are waiting for the completion of our new apartment in Subiaco, which is estimated to be finished by October 24. It depends when we sell our home here as to the relocation date. I have already submitted the quote request for the removal. But I would like the cost for storage in the interim period until the completion of our apartment. Many thanks, Gary

Robin Fisher
Robin Fisher  

Details

Compare all Allied Moving Services listings
CategoryFurniture RemovalistsFurniture RemovalistsFurniture RemovalistsFurniture Removalists
Services OfferedInternational Removals, Interstate Removals, Local Removals, Storage and Transit InsuranceInternational Removals, Interstate Removals, Local Removals, Storage and Transit InsuranceInternational Removals, Interstate Removals, Local Removals, Storage and Transit InsuranceInternational Removals, Interstate Removals, Local Removals, Storage and Transit Insurance
LocationsACT, NSW, NT, QLD, SA, TAS, VIC and WAACT, NSW, NT, QLD, SA, TAS, VIC and WAACT, NSW, NT, QLD, SA, TAS, VIC and WAACT, NSW, NT, QLD, SA, TAS, VIC and WA
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