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Allphones

Allphones

3.1 from 70 reviews

Reviews

(35)
(2)
(0)
(4)
(29)
  • Product Quality
    4.7 (24)
  • Return Claim MadeYes (2) · No (20)
  • Customer Service
    4.7 (19)
  • Warranty Claim MadeYes (2) · No (21)

Perfect

published

I order some items from Allphone ebay. And I got them only one day delivery. My items are brand new and best price with full 24 month factory warranty. I am very happy.

Customer Service
Product Quality

The reviewer stated that an incentive was offered for this review

joe125

joe125Illawarra, NSW

  • 6 reviews

quick and excellent service

published

brand new sealed and best priced phone on their ebay store and most important factor being Australian stock with full 24 month factory warranty and delivered within 3days with austpost tracking very happy

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedHuawei P30 Pro
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Great customer service.

published

I made a purchase recently from Allphones eBay store, but I made a mistake in the invoice (wrong name). I realised it when I receive it and immediately tried to get the invoice corrected by contacting the store over email. Surprisingly, I get a reply within one day with an updated invoice!

Customer Service
Product Quality
Store LocationEbay Allphone
Warranty Claim MadeNo
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  • Verified customer

Fast & excellent service!

published

Purchased from Allphones eBay store. Phone arrived very quickly, brand new and sealed, Australian stock. Everything as described. I've since bought another phone from them and that went well too. When I messaged them with questions they replied within an hour. Overall, very happy with Allphones and would purchase from them again!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationAllphones eBay store
Warranty Claim MadeNo
See all answers
Rod

RodSouth East Queensland, QLD

Beware

published

Allphones deliver quick. Unfortunately I received a phone that couldn't be used by more than a couple of minutes, keeps shutting down due to overheating. Afters sales service is dreadful.

Customer Service
Product Quality
Return Claim MadeYes
Store LocationOnline
Warranty Claim MadeYes
Product PurchasedLG K9
See all answers

Good customer service

published

Purchased huawei phone from All phones and messed up the order but found out how easy it was to rectify .well done All phones thank you very much. Customer service 10 out of 10

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
David

DavidSouth East Queensland, QLD

Great Customer Service

published

Bought a phone recently, product as described, working well. Had an issue where the same product was listed twice at different prices, I chose the more expensive by error, got in touch with the team at Allphones and they refunded me the difference, too easy. Great service, will return to the store for future mobile requirements!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationEbay
Warranty Claim MadeNo
See all answers
Redevil

RedevilSydney, NSW

  • 5 reviews
  • Verified customer

Huawei P30 Pro is a beauty

published

Easy to search for the product and price is great.
The delivery is super fast, next day delivery.
The phone is Geniune and from Offical Channel for Australian market.
Huawei are making the best phones in recent years with reasonable price, and that's why I moved from iPhone to Huawei.

Customer Service
Product Quality
Return Claim MadeNo
Store Locationebay
Warranty Claim MadeNo
Product PurchasedHuawei P30 Pro
See all answers
Colin

ColinMid North Coast, NSW

  • Verified customer

Wonderful shopping at Allphones

published

I went shopping on line for a new set of earbuds and couldn't fault Allphones for range, selection and price.
Purchased a set of Bose Soundsport free earbuds and was surprised at just how good they are. I cant fault them in any area and found they are exactly as advertised, a very rare thing these days. Dealing with Allphones was such a pleasant experience with constant updates from the time of purchase to delivery. and delivery could not have been faster. 21 hours from time of purchase to in my hand which is amazing as I live in a rural area, a lot easier than driving to a retail shop and a whole lot cheaper. I will definitely will be purchasing from Allphones again.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationOn Line
Warranty Claim MadeNo
Product PurchasedBose SoundSport Free
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Dang Truong

Dang TruongSydney, NSW

Great product

published

Very sad when I broke my s9 plus phone. Looking for a new one, I couldn't believe Allphones has exact one with great price AU stock as well. Delivery is fast. I got the phone next day, very happy with everything.

The reviewer stated that an incentive was offered for this review

Stewie

StewieGreater Melbourne (Outer), VIC

  • 2 reviews

Mobile phone purchase

published

Very happy with purchase for the price,very quick delivery AAA+ would recommend,phone was in great shape when arriving,very satisfied.Prompt service to my door, couldn't ask for more for the price,keep up the great work.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
See all answers
allisonandreed

allisonandreedCanberra 2600, ACT

Great price! Prompt shipping!

published

I was looking for a phone with a great price and allphones offered a great discount. I was very happy with the price and the prompt shipping. Very happy with the purchase experience.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Excellent Service & Product

published

Flawless service! Phone is great (Oppo R15) and arrived as guaranteed! Great price & the Red colour is gorgeous. Will not hesitate to shop here again. Will be a repeat customer!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Cam

CamGreater Melbourne (Outer), VIC

  • 2 reviews
  • 1 like

Excellent customer services, great price and fast delivery

published

Bought a case via eBay store which was the best price available. Upon receiving the case I noticed a minor manufacturing imperfection which was no fault of Allphones and couldn't easily be seen until the cover was removed from packaging. I notified them and without hesitation they sent a replacement. Can't ask for more than that. Very Happy with service received

Customer Service
Product Quality
Return Claim MadeYes
Store LocationeBay
Warranty Claim MadeNo
See all answers

Friendly custom services, great price and fast delivery

published

I have Bought 3 phones from Allphones in 1 year time and very happy with their services, price and delivery. I will keep buying from them in the future. Thanks Allphones.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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Karen

KarenMetropolitan Adelaide, SA

Very prompt delivery

published

We received the J2 pro samsung phone in perfect order and sooner than we had expected. Your advice about a paypal account was easy to accomplish so thankyou from us .

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy J2 Pro
See all answers
David

DavidGreater Melbourne (Metropolitan), VIC

Best telco for customer service

published

I've bought 2 phones from AllPhones and their customer service and response was fantastic. I wish more telcos were as good as the ram at AllPhones . Would recommend them to buy your next phone.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationAllPhones
Warranty Claim MadeNo
See all answers

EFM Phone case... Box open Case covered in Finger prints

published

On recieval of my EFM case for my Iphone the box was not sealed and when opened the Case was covered in Finger prints and dirt/grease. It cleaned up OK but should I have to clean up a new case out of the box.. Not amused

Customer Service
Product Quality
Return Claim MadeNo
Store LocationEbay
Warranty Claim MadeNo
Product PurchasedEFM Phone case
See all answers
2 comments
Allphones
Aaron H.Allphones
Doug
Doug

Hi Arron
The box being opened is not the issue... The actual product was covered in dust ,grease and finger prints it was not advertised as display stock

Michael

MichaelCentral Queensland, QLD

  • 3 reviews

How do you improve PERFECTION

published

After 2 days and several hours on the phone to the manufacturer of the product I purchased without success, I contacted Allphones on a Sunday and within a few messages my issues were resolved. You don't get that type of service anywhere that I know of these days. THANK YOU Deane. 10/10

Customer Service
Product Quality
Return Claim MadeNo
Store LocationAllphones E-Bay
Warranty Claim MadeNo
Product PurchasedOppo AX5
See all answers
Anthony L.

Anthony L.Metropolitan Adelaide, SA

Great service.

published

Ordered some headphones through their eBay store and they arrived the next day - Sydney to Adelaide.
The headphones are very good quality, as advertised. Also well packaged.
Couldn't be happier with their service.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationeBay
Warranty Claim MadeNo
Product PurchasedMeizu EP-52
See all answers
Page 1 of 4

Questions & Answers

Sheeraz H.

Sheeraz H.asked

Can you please contact me re the order 3000088032? After 4-5 calls this morning and my 4 emails that you haven't received, it's getting a bit out of hand.

2 answers
Nicko
Nicko

Hi. I'm not an allphones representative, I only wrote a review on a product I bought from them.
Sorry I can't help more.

Sheeraz H.
Sheeraz H.

Thanks, Nicko. I addressed that to Allphones but thanks for replying.

Rhonda

Rhondaasked

My brand new all phone isn't charging and doesn't even start, any help?

1 answer
Allphones
Aaron H.Allphones

Hi Rhonda

Sorry to hear this, can you try different charge and cable, leave on charge for least hour before try to turn on, if still not working please email online@allphones.com.au with your order details.

Get an answer from our members and Allphones representatives

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