Certified Tech Direct

Certified Tech Direct


1,352 reviews · Statistics

96% · 1,30443 · 3%

Return Claim MadeYes (25) · No (118)
Warranty Claim MadeYes (16) · No (123)
Product Quality
4.5 (152)
4.8 (120)
Fast delivery
High quality refurbished phones
Affordable prices
See the Best Electronics & Computing Shops in 2024 as rated by Australians on ProductReview.com.au.


1,352 reviews
Tan H.
Tan H.NSWSydney, NSW2 posts

Happy with my product but shipping was really slow

very happy with the phone i purchased however he shipping time was quite bad. Customer service team was very reassuring nonetheless.
Product Quality
Augusto2 posts

Second time buying from here. Im still happy with the condition and the fast shipping

Happy with the fast shipping and the quality of my iphone 12. For sure I'll buy again from this store.

Pathetic. Don’t expect a refund in a hurry!

Bought an iPhone with non genuine parts. 7 business days later and still no refund. This company can not be trusted. Hopefully now the ACCC can sort them out.
stephen c.
stephen c.VICNortheast, VIC


I have got 2 phones and an iPad can not foult anything we love our Samsung phones I had all my stuff delivered in 2 or 3 days perfect in every way will be buying all my phones from now on Show details
Tina P.
Tina P.

Fast delivery, good communication, product as described

I ordered some headphones from Tech Direct. Communication via email was great, product was shipped quickly and in perfect condition. Arrived super fast even though it had to travel across the country. Very impressed! Show details
Simon Gallant
Simon Gallant

Refurbished iPhone 8 Plus

Ordered an iPhone advertised as "Great" condition. Arrived in 2 business days in perfect condition and works just like new. Show details
Chris B.
Chris B.

Quick Service

Great fast service. I ordered this before 2pm on Thursday and i received my order Friday morning. Very fast service. Show details
Mich 81
Mich 81QLDWide Bay-Burnett, QLD7 posts

Unbelievably fast postage

Ordered an ipad air for my daughter for highschool. Delivered the next day, very impressed. Ipad in new condition. Thanks so much, will be returning to buy again. Show details
MJBACTKingston 2604, ACT3 posts

Needed router for short term rental apartment

Best value, exceptional communication and rapid delivery. Highly recommend this company. Their website is also easy to use and place order…I’m a senior so easy navigation wins the day. Show details
rossco3 posts

Good price, Good service and Good value

This is the second iPhone I have bought from CertifiedTechDirect and I have been very happy with the condition and the prompt service. It’s easy to transfer the data to the new phone by switching both on and following on screen instructions. Show details
Robert J.
Robert J.


iPhone was like new and I was happy with everything about my purchase I recommend them to everyone,thank you so much for being professional and honest Show details
DeniseQLDSouth East Queensland, QLD

Great service

It was easy to purchase online and it was delivered safely the next day. The iPad I purchased is in excellent condition. Show details
Adam S.
Adam S.

No instructions on how to fit it

No instructions and would not stick properly, ended up throwing it out. Went to local shop and bought another one from there and had no issues with new one
B.P. K
B.P. K

Absolutely best service

Delivery was prompt and the phone was excellent. I'm not tech savvy but it didn't take long to get going. Having the product with a guarrantee provided was very good. Show details
LindaVICGreater Melbourne (Inner), VIC9 posts

Samsung s8 puchased/paid on sale it was faulty no phone provided no replacement had to ring to get the information

Purchased a phone during Click Frenzy paid rang 3 days later for tacking information to be told the phone was faulty; they had not others to provide would not let me speak to supervisor bad all round service illegal practise enticement no happy. Show details
Certified Tech Direct
Certified Tech Direct   DM   

Questions & Answers

Bountey O.
Bountey O.

How do I return the phone is not working properly. speaker ego very loud, battery get very hot after using a few minutes.


Good luck they won’t speak to you on the phone

unhappy customer
unhappy customer  

yeah they hve bad customer service my refurbished sony experia xz premium is now after only 2 months malfunctioning for no reason and is still doing it after a reset just dont use them again certified dick heads lol


I'm thinking of buying the iPhone 8 plus off dick smith that is from Certified Tech Direct. Should I??

unhappy customer
unhappy customer  
Joe T.
Joe T.

when do you guys restock

Fired Up
Fired Up  

Restock what?

See all Certified Tech Direct questions


About Certified Tech Direct

Certified Tech Direct sells a range of mobile phones and tablets from both Apple and Android brands. There are also devices from budget-friendly brands such as OPPO and LG.

Since there are used and ex-demo devices sold, all devices are tested, inspected and graded for quality before being put on the website.

The electronics company also sells accessories, including earphones, speakers, memory cards, keyboards and car chargers.

Points of praise

  • Certified Tech Direct's customers were impressed by the fast postage and how quickly they received their purchases in the mail.
  • Refurbished devices arrived neatly packaged and in excellent quality, to the delight of new phone owners.
  • Good value for money and reasonable prices sweetened the deal that many reviewers got on a new smartphone or tablet.
  • The website was described as user-friendly, and placing an order was a hassle-free experience.
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