Happy with my product but shipping was really slowvery happy with the phone i purchased however he shipping time was quite bad. Customer service team was very reassuring nonetheless.
Second time buying from here. Im still happy with the condition and the fast shippingHappy with the fast shipping and the quality of my iphone 12. For sure I'll buy again from this store.
Pathetic. Don’t expect a refund in a hurry!Bought an iPhone with non genuine parts. 7 business days later and still no refund. This company can not be trusted. Hopefully now the ACCC can sort them out.
BEST SHOP EVAI have got 2 phones and an iPad can not foult anything we love our Samsung phones I had all my stuff delivered in 2 or 3 days perfect in every way will be buying all my phones from now on Show details
Fast delivery, good communication, product as describedI ordered some headphones from Tech Direct. Communication via email was great, product was shipped quickly and in perfect condition. Arrived super fast even though it had to travel across the country. Very impressed! Show details
Refurbished iPhone 8 PlusOrdered an iPhone advertised as "Great" condition. Arrived in 2 business days in perfect condition and works just like new. Show details
Quick ServiceGreat fast service. I ordered this before 2pm on Thursday and i received my order Friday morning. Very fast service. Show details
Unbelievably fast postageOrdered an ipad air for my daughter for highschool. Delivered the next day, very impressed. Ipad in new condition. Thanks so much, will be returning to buy again. Show details
Needed router for short term rental apartmentBest value, exceptional communication and rapid delivery. Highly recommend this company. Their website is also easy to use and place order…I’m a senior so easy navigation wins the day. Show details
Good price, Good service and Good valueThis is the second iPhone I have bought from CertifiedTechDirect and I have been very happy with the condition and the prompt service. It’s easy to transfer the data to the new phone by switching both on and following on screen instructions. Show details
iPhoneiPhone was like new and I was happy with everything about my purchase I recommend them to everyone,thank you so much for being professional and honest Show details
Great serviceIt was easy to purchase online and it was delivered safely the next day. The iPad I purchased is in excellent condition. Show details
No instructions on how to fit itNo instructions and would not stick properly, ended up throwing it out. Went to local shop and bought another one from there and had no issues with new one
Absolutely best serviceDelivery was prompt and the phone was excellent. I'm not tech savvy but it didn't take long to get going. Having the product with a guarrantee provided was very good. Show details
Samsung s8 puchased/paid on sale it was faulty no phone provided no replacement had to ring to get the informationPurchased a phone during Click Frenzy paid rang 3 days later for tacking information to be told the phone was faulty; they had not others to provide would not let me speak to supervisor bad all round service illegal practise enticement no happy. Show details
Questions & Answers
How do I return the phone is not working properly. speaker ego very loud, battery get very hot after using a few minutes.
Good luck they won’t speak to you on the phone
yeah they hve bad customer service my refurbished sony experia xz premium is now after only 2 months malfunctioning for no reason and is still doing it after a reset just dont use them again certified dick heads lol
I'm thinking of buying the iPhone 8 plus off dick smith that is from Certified Tech Direct. Should I??
Hililyrose, These guys are extremely dogy i have had a phone i bought off them get sent back and forth multilple times with each time a new issue presenting itself speaker doesn't work phone completel... Read morey die-ing, sim cards not working when they work fine in other phones ,In conclusion I should not be having all these problems with a phones that as described by their company website goes through so many checks, if you guys go through these guys you will regret it you get what you pay for and these guys use cheap broken refurbished parts and dont check them when sending to the buyer i have given them multiple chances o i don't feel bad in saying this BEWARE
when do you guys restock
About Certified Tech Direct
Certified Tech Direct sells a range of mobile phones and tablets from both Apple and Android brands. There are also devices from budget-friendly brands such as OPPO and LG.
Since there are used and ex-demo devices sold, all devices are tested, inspected and graded for quality before being put on the website.
The electronics company also sells accessories, including earphones, speakers, memory cards, keyboards and car chargers.
Points of praise
- Certified Tech Direct's customers were impressed by the fast postage and how quickly they received their purchases in the mail.
- Refurbished devices arrived neatly packaged and in excellent quality, to the delight of new phone owners.
- Good value for money and reasonable prices sweetened the deal that many reviewers got on a new smartphone or tablet.
- The website was described as user-friendly, and placing an order was a hassle-free experience.
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