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Certified Tech Direct
Pros
Pathetic. Don’t expect a refund in a hurry!
Bought an iPhone with non genuine parts. 7 business days later and still no refund. This company can not be trusted. Hopefully now the ACCC can sort them out.
- Product Quality
- Incentivised Review No
BEST SHOP EVA
I have got 2 phones and an iPad can not foult anything we love our Samsung phones I had all my stuff delivered in 2 or 3 days perfect in every way will be buying all my phones from now on
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- Verified
Fast delivery, good communication, product as described
I ordered some headphones from Tech Direct. Communication via email was great, product was shipped quickly and in perfect condition. Arrived super fast even though it had to travel across the country. Very impressed!
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Refurbished iPhone 8 Plus
Ordered an iPhone advertised as "Great" condition. Arrived in 2 business days in perfect condition and works just like new.
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Quick Service
Great fast service. I ordered this before 2pm on Thursday and i received my order Friday morning. Very fast service.
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- 7 reviews
Unbelievably fast postage
Ordered an ipad air for my daughter for highschool. Delivered the next day, very impressed. Ipad in new condition. Thanks so much, will be returning to buy again.
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- 3 reviews
- 1 like
Needed router for short term rental apartment
Best value, exceptional communication and rapid delivery. Highly recommend this company. Their website is also easy to use and place order…I’m a senior so easy navigation wins the day.
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- 2 reviews
- 1 like
Good price, Good service and Good value.
This is the second iPhone I have bought from CertifiedTechDirect and I have been very happy with the condition and the prompt service. It’s easy to transfer the data to the new phone by switching both on and following on screen instructions.
- Product Quality
- Incentivised Review No
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iPhone
iPhone was like new and I was happy with everything about my purchase I recommend them to everyone,thank you so much for being professional and honest
- Product Quality
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- Verified
Great service
It was easy to purchase online and it was delivered safely the next day. The iPad I purchased is in excellent condition.
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No instructions on how to fit it
No instructions and would not stick properly, ended up throwing it out. Went to local shop and bought another one from there and had no issues with new one
- Incentivised Review No
Absolutely best service
Delivery was prompt and the phone was excellent. I'm not tech savvy but it didn't take long to get going. Having the product with a guarrantee provided was very good.
- Product Quality
- Incentivised Review No
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- 4 reviews
- 1 like
Samsung s8 puchased/paid on sale it was faulty no phone provided no replacement had to ring to get the information
Purchased a phone during Click Frenzy paid rang 3 days later for tacking information to be told the phone was faulty; they had not others to provide would not let me speak to supervisor bad all round service illegal practise enticement no happy.
- Product Quality
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I waited 3 days for notice of delivery from Certified Tech Direct not until I rang did I find out the product was faulty, no help in organizing another phone unless I pay a lot more money this is call enticement others would say scam,
- 8 reviews
- 4 likes
Excellent
Easy to use web site with availability of products and accurate description of products, made ordering simple.
Postage super fast and well packed.
Delighted with my purchase of refurbished iPad mini 5. Looks brand new.
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Amazing
Honestly the best service I’ve ever gotten buying a phone. Will defiantly be a returning customer 100% satisfied and have already recommended this company to everyone. Exactly as described. Couldn’t be happier. Thank u
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Questions & Answers
How do I return the phone is not working properly. speaker ego very loud, battery get very hot after using a few minutes.
Good luck they won’t speak to you on the phone
yeah they hve bad customer service my refurbished sony experia xz premium is now after only 2 months malfunctioning for no reason and is still doing it after a reset just dont use them again certified dick heads lol
I'm thinking of buying the iPhone 8 plus off dick smith that is from Certified Tech Direct. Should I??
Hililyrose, These guys are extremely dogy i have had a phone i bought off them get sent back and forth multilple times with each time a new issue presenting itself speaker doesn't work phone completel...
Read morey die-ing, sim cards not working when they work fine in other phones ,In conclusion I should not be having all these problems with a phones that as described by their company website goes through so many checks, if you guys go through these guys you will regret it you get what you pay for and these guys use cheap broken refurbished parts and dont check them when sending to the buyer i have given them multiple chances o i don't feel bad in saying this BEWARE
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Details
About Certified Tech Direct
Certified Tech Direct sells a range of mobile phones and tablets from both Apple and Android brands. There are also devices from budget-friendly brands such as OPPO and LG.
Since there are used and ex-demo devices sold, all devices are tested, inspected and graded for quality before being put on the website.
The electronics company also sells accessories, including earphones, speakers, memory cards, keyboards and car chargers.
Points of praise
- Certified Tech Direct's customers were impressed by the fast postage and how quickly they received their purchases in the mail.
- Refurbished devices arrived neatly packaged and in excellent quality, to the delight of new phone owners.
- Good value for money and reasonable prices sweetened the deal that many reviewers got on a new smartphone or tablet.
- The website was described as user-friendly, and placing an order was a hassle-free experience.
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Hi Linda,
Read morer entire team. Our team were checking lots of stock daily, and some of our devices did not pass our strict quality measures, the last thing we want to do is to send a faulty device. CheersWe are sorry to hear that you had a not so good experience during our first time signing up with Click Frenzy, we had a lot of orders coming through, and this was a big learning curve for ou...