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Certified Tech Direct

Certified Tech Direct

4.8 from 1,352 reviews · View Statistics
See the Best Electronics & Computing Shops in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Certified Tech Direct

Pros

Fast delivery
High quality refurbished phones
Affordable prices

Reviews

  • Product Quality
    4.5 (151)
  • Return Claim MadeYes (25) · No (119)
  • Shipping
    4.8 (119)
  • Warranty Claim MadeYes (16) · No (124)
Previous
Next

Pathetic. Don’t expect a refund in a hurry!

published

Bought an iPhone with non genuine parts. 7 business days later and still no refund. This company can not be trusted. Hopefully now the ACCC can sort them out.

  • Product Quality
  • Incentivised Review No
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stephen c.
stephen c.Northeast, VIC

BEST SHOP EVA

published

I have got 2 phones and an iPad can not foult anything we love our Samsung phones I had all my stuff delivered in 2 or 3 days perfect in every way will be buying all my phones from now on

  • Product Quality
  • Shipping
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  • Verified

Fast delivery, good communication, product as described

published

I ordered some headphones from Tech Direct. Communication via email was great, product was shipped quickly and in perfect condition. Arrived super fast even though it had to travel across the country. Very impressed!

  • Product Quality
  • Shipping
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Refurbished iPhone 8 Plus

published

Ordered an iPhone advertised as "Great" condition. Arrived in 2 business days in perfect condition and works just like new.

  • Product Quality
  • Shipping
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Quick Service

published

Great fast service. I ordered this before 2pm on Thursday and i received my order Friday morning. Very fast service.

  • Product Quality
  • Shipping
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Mich 81
Mich 81Wide Bay-Burnett, QLD
  • 7 reviews

Unbelievably fast postage

published

Ordered an ipad air for my daughter for highschool. Delivered the next day, very impressed. Ipad in new condition. Thanks so much, will be returning to buy again.

  • Product Quality
  • Shipping
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MJB
MJBKingston 2604, ACT
  • 3 reviews
  • 1 like

Needed router for short term rental apartment

published

Best value, exceptional communication and rapid delivery. Highly recommend this company. Their website is also easy to use and place order…I’m a senior so easy navigation wins the day.

  • Product Quality
  • Shipping
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Next
rossco
rossco
  • 2 reviews
  • 1 like

Good price, Good service and Good value.

published

This is the second iPhone I have bought from CertifiedTechDirect and I have been very happy with the condition and the prompt service. It’s easy to transfer the data to the new phone by switching both on and following on screen instructions.

  • Product Quality
  • Incentivised Review No
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iPhone

published

iPhone was like new and I was happy with everything about my purchase I recommend them to everyone,thank you so much for being professional and honest

  • Product Quality
  • Shipping
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Denise
DeniseSouth East Queensland, QLD
  • Verified

Great service

published

It was easy to purchase online and it was delivered safely the next day. The iPad I purchased is in excellent condition.

  • Product Quality
  • Shipping
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No instructions on how to fit it

published

No instructions and would not stick properly, ended up throwing it out. Went to local shop and bought another one from there and had no issues with new one

  • Incentivised Review No
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Absolutely best service

published

Delivery was prompt and the phone was excellent. I'm not tech savvy but it didn't take long to get going. Having the product with a guarrantee provided was very good.

  • Product Quality
  • Incentivised Review No
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Linda
LindaGreater Melbourne (Inner), VIC
  • 4 reviews
  • 1 like

Samsung s8 puchased/paid on sale it was faulty no phone provided no replacement had to ring to get the information

published

Purchased a phone during Click Frenzy paid rang 3 days later for tacking information to be told the phone was faulty; they had not others to provide would not let me speak to supervisor bad all round service illegal practise enticement no happy.

  • Product Quality
  • Shipping
Certified Tech Direct
Jay D.Certified Tech DirectSend a private message
Linda
Linda

I waited 3 days for notice of delivery from Certified Tech Direct not until I rang did I find out the product was faulty, no help in organizing another phone unless I pay a lot more money this is call enticement others would say scam,

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Jenny W
Jenny WSouth East Queensland, QLD
  • 8 reviews
  • 4 likes

Excellent

published

Easy to use web site with availability of products and accurate description of products, made ordering simple.
Postage super fast and well packed.
Delighted with my purchase of refurbished iPad mini 5. Looks brand new.

  • Product Quality
  • Shipping
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Rema K.
Rema K.Sydney, NSW

Amazing

published

Honestly the best service I’ve ever gotten buying a phone. Will defiantly be a returning customer 100% satisfied and have already recommended this company to everyone. Exactly as described. Couldn’t be happier. Thank u

  • Product Quality
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Questions & Answers

Bountey O.
Bountey O.asked

How do I return the phone is not working properly. speaker ego very loud, battery get very hot after using a few minutes.

2 answers
Steve
Steve

Good luck they won’t speak to you on the phone

unhappy customer
unhappy customer

yeah they hve bad customer service my refurbished sony experia xz premium is now after only 2 months malfunctioning for no reason and is still doing it after a reset just dont use them again certified dick heads lol

lilyrose
lilyroseasked

I'm thinking of buying the iPhone 8 plus off dick smith that is from Certified Tech Direct. Should I??

1 answer
unhappy customer
unhappy customer
Joe T.
Joe T.asked

when do you guys restock

1 answer
Fired Up
Fired Up

Restock what?

See all Certified Tech Direct questions

Get an answer from our members and Certified Tech Direct representatives

Details

About Certified Tech Direct

Certified Tech Direct sells a range of mobile phones and tablets from both Apple and Android brands. There are also devices from budget-friendly brands such as OPPO and LG.

Since there are used and ex-demo devices sold, all devices are tested, inspected and graded for quality before being put on the website.

The electronics company also sells accessories, including earphones, speakers, memory cards, keyboards and car chargers.

Points of praise

  • Certified Tech Direct's customers were impressed by the fast postage and how quickly they received their purchases in the mail.
  • Refurbished devices arrived neatly packaged and in excellent quality, to the delight of new phone owners.
  • Good value for money and reasonable prices sweetened the deal that many reviewers got on a new smartphone or tablet.
  • The website was described as user-friendly, and placing an order was a hassle-free experience.
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