Alltech Phone Repairs

Product and delivery – The product is same as describe in the store, it’s my second time to buy from this seller and they deliver the item superfast. Happy and satisfied how they deal with my transaction.

Face mask – very happy with quality and ease of use. Product is well designed and constructed. Having such a well designed product through this crisis and not only an asset but puts my mind at ease

face mask – Good quality ,easy maintenance fast delivery. During this pandemic it was good to find a company that is prepared to offer quality product at a reasonable cost to consumers.Speedy delivery as well

Lying Scammers – Sells faulty items and refuses to refund money and keeps playing dumb, they should shutdown we don't need their kind in australia.. please leave and never comeback here ever again

SCAM Website – All tech is a scam and needs shutting down tracking number they gave me is for ALEXANDRIA NSW. I'm in Queensland I will be reporting this company and fighting for the site to get shut down. Hi there Just spoke to warehouse item was dropped over at local express box with aupost tracking 0207055951089006060993 for some reason nothing is scanned,… Read more

we have called aupost and they will launch a investigation which takes 24-48hours and will get back to us, if nothing is found then they consider the package is lost, we more then happy to refund or resend a new one to you.do apologies.

Regards, Alltech

SCAM SCAM SCAM – never got my stuff. took the money but didn’t get my stuff. please don’t use it is only a scam for money. i am so sad i was so exited to get my controller but then i didn’t come :( like i am really bummed.

USB Bluetooth Keyboard - Cheap and efficient! – I ordered a Bluetooth Keyboard from Alltech and it arrived swiftly. It's of high quality, functions perfectly and is honestly comparable to the large brand name alternatives. Thank you Alltech!

This HDMI splitter is exactly what I was looking for – My brother and I were looking for a way to conect his DVD player to our TV and projector at the same time, instead of having to constantly swap cables. The splitter we bought does exactly what was promised it would do, which seems quite rare these days. We are both delighted with the product and the excellent service we got buying it online. Thanks Alltech! you are great!

Mini USB Bluetooth dongle – The item came very quick and when I was having issues with it working due to plugging it into the wrong USB port communication was quick. And the issue was solved very quickly

Great product – the USB 3.0 Multi HUB Charging 4 Port Adapter that we ordered was a great buy, excellent quality and perfect for our clients computer needs and budgets .. thanks for your help ;)

No scam, received Item – got my item in the time frame I was given. Item is what it says and works like it should. Right amount of communication from the company Would buy from them again.

Dual Arc Plasma Lighter Electric Flameless Windproof USB Rechargeable Lighters – I ordered a Dual Arc Plasma Lighter Electric Flameless Windproof USB Rechargeable Lighters. Amazing delivery time - it arrived within 2 days. Well packaged with outer plastic bag and product in envelope with charging cable. The unit works and feels solid made. Very happy with the service.

Perfect – Exactly as described and exactly what I wanted, put appropriate battery in and it operated as it should have , although key lock did not function, not bothered as I didn't and don't need it.

Item didn’t ever come – I ordered a new computer charger and got an email stating it had been shipped. 6 weeks and 2 emails later still no charger. Got PayPal involved and got a refund

SCAM - Dodgy Company – All the 1 start reviews confirmed my belief of this company being a scam. I ordered a goose neck phone holder from them 2 weeks ago. After receiving the initial automated email to advise the order was placed, I never received the tracking number promised. The phone number on their website has an automated response to say they aren't taking phone… Read more

calls anymore and to try their email or the live help on their site. The live help doesn't work (have tried multiple times in business hours and it's never active), and I have emailed multiple times and received no response.

Given the similar experiences of other people, I would strongly suggest everyone avoid this company and buy anything through them.

If you have, I hope you used PayPal which should allow you to get a refund. I will be doing this myself.

ABSOLUTE SCAM – Took my money, never received my order, tried multiple contact options, none work. Tried for resolution through PayPal and received my product, wasn't as advertised, stylus broke in my phone and now I am up for damages. Absolutely furious, this company are crooks

Took payment, sent nothing – I would agree with other reviewers, this merchant is operating a scam rather than a legit business. They took payment for a remote ($56) two weeks ago, still nothing sent. Phones are not answered, live chat function does not work, emails are not responded to.

Do not buy from this crook, goods are faulty and refuses to do anything about it, you may as well burn your money – Products are faulty, you will receive no assistance in fixing the problem, they infact tell you, you are the problem, do not buy from this online store, its a waste of your money

DODGEY!! – Placed and paid for an order, never received. Tried calling but phone doesn't even ring. Emailed twice, never received a reply. No way of getting in touch. Taken my money, haven't received a damn thing.

Scam scam scam do not buy from here – Seller on eBay, also selling wide range of items including masks trying to capitalise on the epedemic takes the money and didn't send items, claims must of got lost in mail, but happened to a friend same excuse, please just stay away was only cheap but cannot trust companies or people like this in general, just wish I seen these reviews before.

Disgusted and a ripoff – ALLTECH Australia is the biggest scam artist of all time. It sell son Ebay as well so BEWARE! Ordered a Sony Vaio adapter (which was a fake knockoff) and while it arrived on time, the power point sparked when I went to use it. This was dangerous as hell - it could have started a fire!He advertised it as a year warranty which he didn't uphold at… Read more

all. I e-mailed him and he said "thats strange, we electronically checked that before we sent it out." Why would you do that if it is a brand new item you are selling? He said send it back and I would get a refund. So I did. Guess what??? NO REFUND! After complaining to Ebay, they advised that I could get a refund through paypal. The last e-mail he sent me was that he didn't care, he has lots of positive reviews on Ebay. Guy is a jerk. Avoid at all costs. This company trades under several names and have multiple websites. His zealande website has been ousted for ripping off other artists drawings and advertising them as his own and selling copies.

www.alltech.com.au - ABN 44 834 410 345 www.zealande.com - ABN 44 834 410 345

Website is a scam – Ordered a genuine Sony remote - product delivered, a week late, was a fake knockoff that retails for 20% of the price. When confronted the representative lied and said "it is a new version" of the genuine product.

Not all products were received and shipping took 2 weeks when I paid for fast shipping – Not all products were received and shipping took 2 weeks when I paid for fast shipping. Message them and no reply. Worst company I've purchased from in years. I would recommend avoiding them.

Terrible Service – Early May 2019 I ordered a TV remote control which was not compatible. I sent it back via Express post and I am still waiting for my refund and it is now July. I never received a refund

Appalling service – Information on website was incorrect so received a remote control that was not compatible. Sent it back for a refund over a month ago and still have not received it. Customer satisfaction guaranteed? I think not!

Very Speedy Service – I ordered a Samsung TV remote replacement. Amazing delivery time - it arrived within 2 days. Very happy with their consistent service as I have ordered other replacement parts previously.

Good price and easy to deal with – Purchased an av to hdmi converter from alltech. It was a fair price and the item was sent promptly. Thank you very much. It was a pleasure to have dealings with you.

Day time running lights Ebay – The lights were great. Well packaged and very easy to install. Would recomend alltech to frends and family. Overall the transactions was very easy and hassle free. Will buy from you again.

Worst customer service I have ever received. No product sent – Ordered a Samsung tv remote on 11.07.18. Received confirmation emails from Alltech on 12.07.18 but no tracking number arrived as promised. Started chasing them via their website contact page and 1300 number a couple of weeks ago. Messages sent via the website did not seem to go through and some were ignored with no response. Tried the 1300 number… Read more

multiple times with no one answering until I started hanging up and repeatedly recalling straight away. Takes two or three goes to get a person to answer.

Was initially told they would check the tracking number and call me back. 10 minutes later I was sent a text linking to Aus Post stating the item was delivered to a location interstate from me. I call back (multiple times to connect) and was almost immediately told there had been an issue with the parcel, they were now out of stock and can't get anymore stock and an email and refund was sent "at least 3 days ago" which was untrue as I have been monitoring my email for a response to my website messaging. When I questioned the change in story and said I'd had no email I was told rudely that I wasn't listening to him because he already sent an email (that never arrived!!). I never even got so much as an apology from him. After I hung up I double checked email, PayPal and bank account with nil found from Alltech. I followed up with a reply email from the last contact received on the 12.07.18 hoping to get a different staff member.

A couple of hours later I got notification from PayPal that there was a refund from Alltech coming through. The first question the guy asked me when we spoke was how I had paid and when. I firmly believe the only reason I got my money back was because I paid via PayPal and could have raised a claim.

Do not buy from this company. They are untrustworthy and have terrible customer service while claiming to have the best which is a total lie. They have wasted my time. The staff member I spoke with today sounded drug affected (slow, confused, vague and monotone in voice). Stay away from them!!!

Sent wrong product – Ordered a Panasonic remote and sent a Samsung which is incompatible with my DVD. Have rung and left messages numerous times, have sent numerous emails plus a letter with a photo of the wrong product. Contacted Consumer Affairs and Alltech refused to contact them Costs more to take them to court than the product. Cannot believe this company is allowed to operate.

2 day postage, quality parts, tracking – nothing wrong with the several orders i have made from this website, my go to for iPhone parts, as i have my own repair business. very good company and great to deal with.

Beware Of This Company!!! Scam!!! Scam!!! Scam!!! – Beware of this company!!! Scam!!! Scam!!! Scam!!! Ordered OBDII sensor, did not receive it, unable to track the parcel through their website This company trades under several names and have multiple websites www.alltech.com.au - ABN 44 834 410 345 www.zealande.com - ABN 44 834 410 345 According to ABN lookup entity name is [name removed] who runs the businesses.

Repair was fine - but cannot guarantee the time frame that they promise. Most hopeless customer serv – I phoned them on the Thursday to say i would be sending in my Samsung S8 screen for repair tomorrow (being Friday). They said to me over the phone that they would have the glass into the store by the following Tuesday and it would be repaired on the Tuesday and ready for collection late Tuesday night. I then had the phone delivered that Friday. I… Read more

was going overseas the following weekend so i HAD to have the phone back before then.

The following week I rang them on the Tuesday to find out where they were at - they could give me no idea as to when it would be ready. I rang them on the Wednesday - they could give me no idea when it would be ready. I rang them on the Thursday - they could give me no idea when it would be ready. I rang them on the Friday and finally they said it would be ready at the end of the day, so i could pick it up late that night or tomorrow. Luckily i got it just before i went overseas.

Never once did they return my calls to give me a time frame - my job was to follow them up. If you want something done and they guarantee a day or time that it will be ready - do not believe them. There was nothing wrong with the repair, but if i hadn't got it back before i went overseas, i would have been buggered. They aren't any cheaper than anyone else and if they can't carry out what they promise i am sure there are companies out there that can. Most hopeless customer service, why promise something if you cannot deliver on it and further more if you don't care that you can't deliver on that promise?

The worst business and customer service ever received in Australia – I am waiting for this thieves to refund my money. It has been two weeks since I sent back the wrong remote control that I bought from them, they didn't replied when I requested a change of product, instead they asked me to send it back which I did and so far have not heard anything back from them by email or by phone. I have called on 1300 662… Read more

219 and never answer it.

I am just collecting evidence of this scam business which it seems has ripped off a lot of people already, not in

vain they have all those bad reviews and they can count on with another one from me.

Beware. Do not use this Company – I had a bad experience with this company. Buyer beware! Purchased camera bag online for $34.95. Was sent bag advertised for $13.95. After many emails and phonecalls, finally got a response and was told to return item for refund of purchase and postage. Six weeks later, still no refund. No response to emails. Does not answer the 1300 number.