SuperGeek

I phoned this morning (Tuesday 21 July 2026) in desperate need of help with my computer. Spoke to Aaron who immediately made a booking for me with Nicholas......"an absolute gem of a Super Geek!!!" He seamlessly flies around this machine with so much confidence and also fixes other issues without notice. I've been using this Company for a number of years and will always highly recommend them. Lena at Hope Island

I had a very pleasant experience with super geek and the technician Ben was an excellent man who knew everything that I needed to fix my old Dell computer .He diagnosed it as being unsatisfactory for updating (fried motherboard)and recommended he make a new computer for me. Ben did this in a short time frame and successfully saved my data from the… Read more

old Dell computer and produced a brilliant computer much better then I had, with Windows 11 installed. I now have absolutely trust in that man Ben, he had some difficulties trying to save data but stuck with it and work everything out to my satisfaction. Ben has a great personality, always on time, sticks to his quoted price, highly ethical tecknition with advanced computer skills and knowledge. I highly recommend Ben and Super Geek. I do not recommend Dell computers. They are to expensive to replace parts and not compatible with other parts. Must be Dell parts only which restricts you when it comes to repairs. Thanks for your help Ben and super Geek, very impressed with your work. Contact them for your computer problems first.

Ben's the Best! – We found Ben to be so very friendly, well-mannered and pleasant right from the moment he arrived with that big smile and caring eyes, chuckle in his voice and effervescent larger-than-life character. Upon explaining our situation to Ben, we could see in an instant that he knew exactly how to fix our problem. We have been with Aaron and Kate and… Read more

under their diligent care with our computers now for several years and we know with all our hearts that Ben is an honest and trustworthy extension to the already brilliant team. What a close-knit family we have in Aaron's SuperGeeks to call on in our time of need. Amazing!

Ben is clearly confident in his own competent skills, vast knowledge and many year's experience, and together with his beautiful, trusting nature, means that it is very easy to leave him to his own devices to do what he has to do to get the job done.

Ben, obviously with the endorsement of Aaron, also doesn't count the minutes spent on the job, especially with all our talking in between ;). We have found the whole team to be most generous with their charging for time spent on the job and cannot think of one single element relating to their care towards us that doesn't deserve a five-star rating.

Funny, we love Ben, Aaron and the whole team so much that whenever they come to fix our computers, we always feel as though we have family visiting and never want them to leave hahahah ;D.

Poor service. Feeling extorted – Our experience with supergeek has been terrible. Contacted them to retrieve data, they told us they would need to repair the unit before they attempt that (we didn't want it repaired) They were unable to retrieve data so they just removed HDD and sent it to a specialist who retrieved it in a day, supergeek had it for almost 4 weeks. They… Read more

told us they would be in constant communication, we were the ones who needed to continually call for an update and when we did the contact centre said the technician is unavailable and will get back to us, this was also a day or two later.

After we received the laptop back, the settings that the technician put on the laptop wouldn't allow us to install anything so we needed to waste another day reinstalling the OS. More problems follow as now the laptop randomly shuts down and restarts and the screen glitches out with all black marks. We have contacted them via email so they have images and a reference to what is happening, a week later we have yet to receive a response from them. So all in all, for the money that we paid to have this laptop repaired despite not actually asking to have it repaired. Our experience has been less than satisfactory now that we are having more issues despite being told it has been "fixed". So we have now paid $500 to get our data back (which was achieved by someone else) and another $500 to get back what essentially seems to be a broken laptop.

Great service again! Richard was brilliant. He fixed all the problems that I had with my Apple Mac computer - and then some. Patience, tenacity and skill. What more could you want. Guys from SuperGeek are always very polite and personable. And now, my soothed nerves!

I sent an inquiry regarding the problem I was having, I received a response very shortly afterwards. A time was indicated and Andrew came to the house and within 40 minutes my problem was solved - all good

As usual Geeks got the job done first time. I have used Geeks for many years and will continue to do so. Richard knew his job well and went out of his way to help with many little things I wanted fixed.

Tech turned up, but never supplied my technicians report – Technicians was booked for wednesday 13th october. Technician turned up, inspected my monitor and said that I'd receive the report and an invoice by the end of the week. It's now october 31 and I have received nothing. Can't say as that I'm too impressed by this oversight.

Cancelled appointment – Had appointment for 3.30 with Supergeek tech. At 3.23 received an email to advise my appointment has been changed to Thursday next. Main issues are I didn't see email until after appointment time was overdue Thursday was unsuitable Changed my day to suit appointment so day wasted I consider that poor service

They gave us a false quote then overcharged us – We were quoted $500 to repair our computer. They then charged us $539. They were rude when I questioned it. Please be aware they will rip you off. What they say is not what you get.

Nicholas sorted my computer problems in no time. He listened to my concerns, then proceeded to deal with the issues and explain what he was doing as he went. My problems were resolved and I received an education. Thanks so much!

Richard is always professional. Takes time to answer all questions and always very polite. Whenever I have a technical problem then Richard is who I turn to for help.

'SuperGeek' Nillson arrived on time and after I explained my problem (the best I could) he got to work on my computer/printer. He was very proficient and to a point explained what he was doing. Fixed the problem and saved me in excess if $90 as I had two anti-virus' on my computer. Deleted & cancelled my subs on it. Excellent work, highly recommend & maximum stars. Thank you. Colin.

Got the booking date wrong but fixed it as soon as I advised them. Technician arrived on time fixed the problem and game me some useful advice. Cost $149.00 and that was on a public holiday. Couldn't be happier with the service and the price. Would definitely use them again.

I have experienced a great deal of trouble with printers I have purchased. Yesterday, SuperGeek Richard arrived to set up my latest one, an Epson XP 4205. Not being particularly tech savy myself, I was very impressed with Richard's knowledge and his ability to draw everything to a satisfactory conclusion. He also assisted me in sorting out my… Read more

mobile 'phone concerns. I am always assured of prompt service and reliability when contacting SuperGeeks and would certainly have no hesitation in recommending them to anyone requirying technical assistance.

Thank you for all your assistance yesterday, Richard. I am most appreciative.

Karen Stanley

Far out. Today my SuperGeek consultant gave me great advice and knowledge of the issues i was having with my pc and helped me understand my pc a great deal more than what i knew. My Super Geek consultant just explained all details so well i just felt so at ease and and filled with confidence. Friendly, well spoken, a real person i can relate… Read more

to. So great to know that the issues with my pc was fixed by such great knowledge. Now i can say i have had a great experience i can pass the good news onto others .Thankyou so much. Max

I found Kas to be very friendly and turned my TV into a smart TV. He also did a great job programming my Audeara headphones into the TV. I would recommend SuperGeek to anyone who needs help. This was my second time with SuperGeek. Thank you very much.

Excellent service. Nicholas was very knowledgeable, friendly and helpful. I rang up to book and Nicholas arrived within 40 minutes which I did not expect - great service. Thank you

I needed help setting up a new 3D printer. I booked an appointment with Ben. He was great. He was very knowledgeable and finished correctly setting up the 3D printer. He then talked me through the printing process step by step. He also explained how to use all the accessories that came with the printer. He left and my son hasn't stopped using the printer! Will definitely book Ben again if I need more help.

Punctual. Friendly. Got to the crux of the problem quickly. Restored the files to original state quietly and without fuss. I am impressed. The only thing I would mention besides the revue is I was offered a 10% age pensioner relief, I would leave that to the office to look at? Show reply

David arrived promptly after my phone call. He determined that my printer cable was at fault and suggested replacing the cable. I purchased a new one same day and every thing is working fine.

My technician Garrett, was very patient and super helpful. He was polite and explained everything to me in a way I understood. I will certainly call SuperGeek in the future should I require their assistance and their fee was very reasonable.

I had a scam attack last week, my bank accounts were closed by my bank, the BoQ. I needed a technician to fix the issue and give me a report to present to the bank. All was completed satisfactorily by Kas. Everything is now OK, thanks to Supergeek!

Garrett was amazing. He listened to my concerns and patiently explained why I was having IT problems. He quickly and efficiently resolved the problems that were solvable and advised the options simply avoiding jargon. Thank you Garrett, you have made a big difference.

All good Technician David at Super Geek really helped me out viaa remote support in fixing my Email issues which I couldn't seem open along with MS Word, Excel, & Power Point Documents

The technician who came today was Nilssen. He arrived early, he is very friendly and extremely helpful. The laptop which needed attention proved to be difficult to trace the fault. The fault came as the laptop was performing the regular update, which was unable to be fixed automatically, or via several methods to rectify. Nilssen ended up needing… Read more

to uninstall the previous version and install Windows 11. Although this was time consuming, Nilssen's experience was readily seen and I have no hesitation to recommend him. My deepest thanks for his time and expertise A+

Kas, came out to do the work. We had some missing connection wires and he was willing to use his own. Process took longer than planned. He had the patience to wait. He came in the next day to complete the work. There were still errors in the system and he fixed them. I will use Super Geek again and will ask for Kas.