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Ally Fashion

Reviews

3.7

941 reviews
5
(511)
4
(153)
3
(25)
2
(32)
1
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Del W.

Del W.

  • 2 reviews
  • 7 likes

Clothing

published

Great clothes very fast delivery very happy with all my clothing I have brought it is well made and if I need to return a item due to wrong size I can take it into a store and get a refund back .

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers
1 comment
Ally Fashion
Ally FashionAlly Fashion

Hi Del, Hope you are well! Thank you for taking the time to provide such positive feedback! We are glad you had such a great experience with your order. Wishing you a lovely day! Ally Fashion xx

The reviewer stated that an incentive was offered for this review

Amanda

AmandaMetropolitan Adelaide, SA

The customer service I received on their Facebook page. So helpful and nothing was a problem.

published

It was easy to use , I was very satisfied with my service,the quality wasn’t to great the zipper broke the first time she tried it on.that was the only disappointing thing

Product Quality
Return Claim MadeYes
Sizing True to size
Product Appearance Not as advertised
See all answers
1 comment
Ally Fashion
Ally FashionAlly Fashion

Hi Amanda, Hope you are well! Thank you for taking the time to provide this feedback, we are so glad to have helped out via Facebook messenger! Wishing you a lovely day! Ally Fashion xx

Robbie

RobbieCentral West, NSW

  • 4 reviews

Perfect fit

published

Garment was comfortable, so I bought 2 more. As soon as I put the camisole on I knew I was going to be very happy, quality was very good.
I bought on line, it was a pleasant, easy experience

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers
1 comment
Ally Fashion
Ally FashionAlly Fashion

Hi Robbie, Hope you are well! Thank you for taking the time to give such positive feedback. We are glad you love our styles as much as we do. Wishing you a lovely day! xx

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Vanessa L.

Vanessa L.Wide Bay-Burnett, QLD

Stylish and Beautiful material

published

I bought 5 pieces from All + You, The plus Boho maxi shirt is So Gorgeous, the Sweetest print and Funkiest style, matched it with a black cami and Awesome long rolled up sleeved fresh white viscose Modern over shirt! Wide legged animal print pants are so Comfy and Fun and a Butterfly print Tee, that also say "One of a Kind." Love this Shop <3

Customer Service
Product Quality
Return Claim MadeYes
Sizing True to size
Store LocationBundaberg qld
See all answers
1 comment
Ally Fashion
Ally FashionAlly Fashion

Hi Vanessa, Hope you are well! Thank you for taking the time to give such positive feedback. We are glad you love your items and that you has such a great in-store experience. Wishing you a lovely day! xx

The reviewer stated that an incentive was offered for this review

Thea

TheaPerth, WA

  • 5 reviews
  • 1 like

Be aware bad returns policy

published
Return Claim MadeNo
1 comment
Ally Fashion
Ally FashionAlly Fashion

Hi Thea, Hope you are well! We have DM'd requesting further information so we can look into this further. Please respond when you are able to so we can further investigate your issue. Wishing you a lovely day! xx

Ally E.

Ally E.Sydney, NSW

  • 2 reviews

Great Products and Customer Service

published

I have been shopping at Ally for almost a decade now and can say there products are great for what you pay for. I especially enjoy purchasing their jackets and basics (singlets, tops, jeans). Customer Service are quick to reply and try to solve your issues in the best way they can.

Can't wait for the summer collection...

A review of Ally by Ally :)

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers
1 comment
Ally Fashion
Ally FashionAlly Fashion

Hi Ally, Thank you for taking the time to leave this lovely feedback! We are glad you enjoy our styles and that were were able to rectify any issues swiftly! Wishing you a lovely day! Ally Fashion xx

Bigkahuna666

Bigkahuna666Greater Melbourne (Inner), VIC

Online shopping

published

Thank you Ally. This is the first time I have received an online order which is perfect in every way. I'm so pleased I've placed another order. As an older customer it has been a real pleasure shopping with Ally,

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers
1 comment
Ally Fashion
Ally FashionAlly Fashion

Hi There, Hope you are well! Thank you for taking the time to give such positive feedback. We are glad you love our styles as much as we do. We look forward to the next order :) Wishing you a lovely day! xx

Annie G.

Annie G.Murrumbidgee Region, NSW

Love it customer for life

published

great products great service great prices and fast delivery i will shop here for everything thanks guys great work easy site to use quality is amazing the range is amazing im definitely be telling all my friends

Product Quality
Shipping
Sizing True to size
Product Appearance As advertised
See all answers
1 comment
Ally Fashion
Ally FashionAlly Fashion

Hi Annie, Hope you are well! Thank you for taking the time to give such positive feedback. We are glad you love our styles as much as we do. Wishing you a lovely day! xx

Tarsha L.

Tarsha L.Greater Melbourne (Outer), VIC

  • 2 reviews
  • 2 likes

Great communication, bad delivery service

published

I never received my parcel to be notified by Ally it was sent back to them and they have now express shipped it which should arrive today. I can not fault Ally with service and communication however I do think they need to rethink their delivery service provider couriers please as many other reviews have had similar experiences. Also taking into account Couriers please has an average rating of 1.7 and nearly 6000 reviews of never delivered or missing parcels. Thanks for the help but I unfortunately won't be shopping online with you again as I cannot trust I will receive my parcel. I am one of the few lucky ones as it has been found and sent back to me now through Australia Post luckily.

Shipping
Return Claim MadeNo
1 comment
Ally Fashion
Ally FashionAlly Fashion
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Poor quality

published

I have given two stars as the shipping was good and arrived promptly but the quality of the dresses I ordered were very poor. I ordered a size 10 and it began to tear on the sides. The other dress i ordered was nice but the elastic on the sleeves basically suffocates my arms so I cant wear it. Cute designs but overall not great

Product Quality
Shipping
Return Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Ally Fashion
Ally FashionAlly Fashion

Hi June, Hope you are well! Please check your DM's and we will be happy to investigate further. Ally Fashion xx

Gem

GemSouth East Queensland, QLD

Speedy delivery, great online experience

published

I placed an order one evening, the next day it was packed and sent, and the day after that it was delivered. Fastest delivery of an online order I've ever had, and I was kept updated with emails the whole time. The clothes are decent quality for the cheaper price you pay, the only thing would be the sizing is a little funny which seems to be because of the design/cut, particularly on jeans. My sister and I bought the same pair in different sizes and had some fit issues (too tight on hips/thighs, too loose on waist). For the sale price though I can't complain, and would order online again.

Product Quality
Shipping
Product Appearance As advertised
1 comment
Ally Fashion
Ally FashionAlly Fashion

Hi Gem, Hope you are well! Thank you for taking the time to provide such positive feedback! We are glad you had such a great experience with your orders. Wishing you a lovely day! Ally Fashion xx

Very happy!

published

Love the items i bought, the delivery was very quick, especially with the delays at the moment! The staff also are very helpful with any enquiries i have. Thank you!

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers
1 comment
Ally Fashion
Ally FashionAlly Fashion

Hi Alix, Hope you are well! Thank you for taking your time to leave such positive feedback! We love hearing happy customer experiences and are glad we could help with your queries. Wishing you a lovely day! xx

The reviewer stated that an incentive was offered for this review

April Rose M.

April Rose M.

  • 2 reviews
  • 2 likes

Beware! Online NOT Updated!

published

I recently purchased 4 items in ally thru online but ONLY 1 item is now being shipped coz the rest of the items I ordered are out of stock! They shouldn't have put the items at the first place if they're not available anymore! Very disappointing!!! when they sent me an email regarding my refund, I went straight away into their website and surprisingly, I saw the items I ordered are still available! Wth! Never order again to ally thru online, better buy in store!

1 comment
Ally Fashion
Ally FashionAlly Fashion
Nanita K.

Nanita K.Sydney, NSW

  • 3 reviews

Worst company

published

This is the worst place to do online shopping.They use crap Courier service and I didn’t get my package for weeks and they do not HELP me at all . I had to fix my delivery and contact the courier company (which is even worst ) never buying from ALLY again

Product Quality
Shipping
Sizing Very small
1 comment
Ally Fashion
Ally FashionAlly Fashion

Hi Nanita, Hope you are well! We sincerely apologise for courier issues experience. Unfortunately once the package has been classed as delivered we are unable to RTS this. Again, sincere apologies for any inconvenience caused. Ally Fashion xx

Halle

HalleSydney, NSW

  • 11 reviews
  • 2 likes

Beautiful store with a wide range of clothes!

published

I visited the Ally Fashion Store in Port Macquarie, where I was greeted by the girl working in there, who was very polite :) They have a wide range of products, which suited my exact style :) The quality of the clothes were beautiful, and the fabric is soft and silky, and comfortable to wear! I had heard about Ally Fashion form a friend, but was never interested in them until I entered their store and gave them a try :) I wish I had bought from them sooner!!! Also great prices for the clothes of good quality :)

Customer Service
Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Store LocationPort Macquarie, NSW
See all answers
1 comment
Ally Fashion
Ally FashionAlly Fashion

Hi Halle, Hope you are well! Thank you for taking the time to write this feedback, we are pleased to hear that you had such a positive in-store experience. Wishing you a lovely day! Ally Fashion xx

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Mel

MelMetropolitan Adelaide, SA

AMAZING Facebook messenger service

published

Anytime I have a question or situation I message Ally Fashion on Facebook messages and they get back to me so quickly. They are always super friendly, starting the message off with “I hope you have been well” and ALWAYS find a solution and answer for me, without any dramas. I love shopping at ally online as there is always loads to choose from and the best sales! 10000% recommend!!

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers
1 comment
Ally Fashion
Ally FashionAlly Fashion

Hi Mel! Hope you are well! Thank you for taking the time to provide this feedback. We're glad we have been able to answer your queries in such a consistent and timely matter! Wishing you a lovely day! Ally Fashion xx

Rubika

RubikaPerth, WA

Very poor customer service

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationHarbour town perth city
See all answers
1 comment
Ally Fashion
Ally FashionAlly Fashion
Claire W

Claire WHobart, TAS

Poor customer service experience

published

Visited the Kingston store and was not greeted when I entered.
I spent about 10 minutes looking for some black jeans, walking all around the store and near the counter. About 5 other small groups of customers came in while I was there, they too were also not greeted in any way. The girl working was too busy opening new stock and showing and chatting to a friend she had leaning at the counter. I went to the counter and interrupted to ask if I could try the jeans on, the girl seemed bothered by me and barely looked up to say “yep”. I tried on the jeans and found a suitable pair, but needless to say I put them back and will spend my money elsewhere.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationKingston, TAS
See all answers
1 comment
Ally Fashion
Ally FashionAlly Fashion
Your girl Em

Your girl Em

  • 2 reviews

You get what you pay for

published
Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers
1 comment
Ally Fashion
Ally FashionAlly Fashion

Hi Em, Thank you for taking the time to leave this review. We have passed all of this feedback onto the relevant department as we commit to enhancing and improving our customer experience. Wishing you a lovely day! Ally Fashion xx

Jess

JessSydney, NSW

Fan of the clothes! Friendly staff

published

I was pleasantly surprised when I went to exchange my clothes. I read bad reviews but in the actual city shop they were friendly upon helping me find the store and when it came to getting things of high racks. Thanks guys and to the online team too!

Customer Service
Product Quality
Sizing Slightly small
Product Appearance As advertised
Store LocationWorld square shop ((was a bit confusing getting here tho)
See all answers
1 comment
Ally Fashion
Ally FashionAlly Fashion

Hi Jess, thanks for your feedback! Its great to hear of your positive in-store experience. We look forward to you shopping with us again! Have a great day! Ally Fashion xx

Page 1 of 48

Questions & Answers

lizzie

lizzieasked

Online store

How long did it take for everyone’s packages to come ? Mine was supposed to arrive a week ago and still isn’t here although it says its been in transit in my town for more than 2 weeks

4 answers
Nanita K.
Nanita K.

Same thing happened to my parcel.Did not arrive for weeks and upon contacting the customer service of Allis they ask to chase the delivery driver which is not our job .All you can do is email the courier company.Hope that helps

Ally Fashion
Ally FashionAlly Fashion

Hi Lizzie, We have contacted the courier and are still awaiting a response. As soon as we hear back from them we will be in contact. Ally Fashion xx

lizzie
lizzie

I got an email saying that it would arrive today and still has not

Sofie M.

Sofie M.asked

Ally Fashion

Hi ally fashion, i ordered a few items on the weekend and am still waiting for a tracking number to be sent to me ... i am starting to get worried as i have ordered the clothes to wear on my birthday at the end of the month and am afraid they won't get here in time, could you tell me when i'll get a tracking number?

1 answer
Ally Fashion
Ally FashionAlly Fashion

Hi Sofie, Hope you are well! Please can you advise your order number and I will look into this? :) Ally Fashion xx

S.A.G

S.A.Gasked

Ally Fashion

Hi if I'm buying online and items are on sale am I right in saying you do not refund? My order is fairly large so i'm worried I will end up with lots of clothes that I may not like/dont fit??? Thanks

No answers

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