??!
1 photo
Ally Fashion

Reviews

(487)
(152)
(26)
(28)
(193)
  • Sizing True to size (513) · Slightly small (60) · Slightly large (39) · Very small (10) · Very large (3)
  • Incentivised Review Yes (74%) · No (26%)
  • Product Quality
    4.4 (650)
  • Return Claim MadeYes (29) · No (565)
  • Product Appearance As advertised (93%) · Not as advertised (7%)
  • Shipping
    3.7 (279)
  • Customer Service
    4.5 (299)

Bella

BellaPerth, WA

I love every single item I purchased

published

I made two separate orders in November, and had massive issues with the company that delivers the products “Fastway”. I would of preferred to pay extra for another well known competent delivery service. Apart from that issue when i finally received my items, i was very happy, lovely clothing, looked exactly like the pictures, well made and true to size. The only reason I didn’t give five stars is because of the courier service Ally uses. Fastway would have to be the worst transport service I have ever dealt with.

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers

Rylee007

Rylee007New South Wales

  • 2 reviews

Nice Clothes At Affordable Prices, But So Many Issues

published
Product Quality
2 comments
Ally Fashion
Ally FashionAlly Fashion
Rylee007
Rylee007

Thanks for the reply! Xx

Abby2004

Abby2004Murray Region, NSW

Never ending issues

published
Return Claim MadeNo
3 comments
Ally Fashion
Ally FashionAlly Fashion
Abby2004
Abby2004
Abby2004
Abby2004
Molly West

Molly WestSydney, NSW

It’s good but some things cost more than they should.

published

It was easy to navigate the store. There were a lot of products available. I’m not fully satisfied with the items I bought but still really good! The prices are pretty good but could lower some of the things! Overall love the shop!

Product Quality
Customer Service
Return Claim MadeNo
Sizing Slightly large
Product Appearance As advertised
Store LocationAlly Miranda Westfields
See all answers
1 comment
Ally Fashion
Ally FashionAlly Fashion

Hi Molly!
Thank you for taking the time to provide us with constructive feedback, we do value our customers opinions and are always looking for ways to keep improving!
Ally Fashion xx

The reviewer stated that an incentive was offered for this review


Rhiannon

RhiannonSouth East Queensland, QLD

Perfect fit

published

I’m a mother of two, I went into the store an spent $400. Love the style and fit. Great range of style, with nice boho selection. I bought 3 pairs of high waisted black pants, finally some pants that fit short people and well fitted around the ankles .

Product Quality
Customer Service
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Store LocationPacific fair Broadbeach
See all answers
1 comment
Ally Fashion
Ally FashionAlly Fashion

Hi Rhiannon, so happy to hear! Have a lovely day <3

Ally Fashion xx


Claire M.

Claire M.

  • 2 reviews

Great clothes

published

After a great first order I wanted to do another order except this time a skirt that was in stock when I purchased and allowed me to buy it ended up not coming in the order, I was refunded but would have much preferred to have the item I bought as it should not be shown as available if there is none

Product Quality
1 comment
Ally Fashion
Ally FashionAlly Fashion

Never get my order and reply

published
2 comments
Ally Fashion
Ally FashionAlly Fashion

Hi There, hope you are well and apologies for the circumstances. Could you please ensure you email us directly at allyinfo@allyfashion.com so we can rectify this for you ASAP (as we are up to date with our emails). Apologies again.

Ally Fashion xx

Emiko
Emiko

Great service

published

Very satisfied with the quality of the new tops I bought was true to their size and how nice and helpful the workers are in the shop definitely will be buying more clothes from here

Product Quality
Customer Service
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Store LocationMorayfield ally's fashion
See all answers
1 comment
Ally Fashion
Ally FashionAlly Fashion

Hey Kayla, so happy to hear! Have a lovely day <3

Ally Fashion xx

The reviewer stated that an incentive was offered for this review

Never got my order

published

I placed an order online. I received an email saying my order was being boxed up and would get an email with tracking info. After hearing nothing for a few days about the process of the order, I found an email in my spam folder saying my order was on hold. They told me I had to send a copy of my bank card and my driving license, sounds a lot like a scam to steal my identity right? After contacting them to check if this was real, I reluctantly sent copies of my personal documents. They rejected my ID and the order was then cancelled. Never have I had to go through anything like this when shopping online, and certainly would not recommend anyone else uses their online store, especially when the items ordered were needed quickly.

Product Quality
Shipping
Return Claim MadeNo
Product Appearance Not as advertised
See all answers
1 comment
Ally Fashion
Ally FashionAlly Fashion
Tram Hateley

Tram HateleyPerth, WA

Received my order

published

Received the parcel yesterday after one month ordered since 01 December, the quality and size are all good as usual, just one thing need to be reviewed, the local Free Shipping is very slow. I bought many things from Ally Fashion online, this is the second time I got this shipping problem with them.

Product Quality
Shipping
Sizing True to size
Product Appearance As advertised
See all answers
1 comment
Ally Fashion
Ally FashionAlly Fashion

Hey Tram, hope you are well! Sincere apologies in regards to the shipping - unfortunately couriers had delays across NSW during December. So happy to hear you are happy with the items purchased! Ally Fashion xx


Edwina

EdwinaMid North Coast, NSW

Customer service

published

Went to exchange clothes at Ally, Grafton, NSW. On 06/01/2020. The lady that served me was rude, blunt, giving off horrible body language as if it was a to big of deal and she didn’t want to do it, couldnt even crack a smile for the short period of time I was in there.
Never offered assistance just stood behind the counter the whole time.
When trying to put my money away after paying basically stood there with the bag close to me face in the rode of my wallet. Making me feel like I was being rushed out of the store.

I’m local in grafton and will not be going into store the again, only online.

Product Quality
Customer Service
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
Store LocationGrafton, NSW 2460
See all answers
1 comment
Ally Fashion
Ally FashionAlly Fashion

Store credit

published

I bought some dresses online during the Boxing Day sale but didn't fit me. When I went in store to return them, I was told that:
1. I was not able to receive a cash refund due to the items being a sale product. Does that mean I'll never be able to receive a refund as there is always at least a 20% sale sitewide?
2. I was not able to receive store credit as well. Instead I was told I could only make an exchange.

Despite that, quality of clothes are great and the online store has lots of choices. Just a little confused on what counts as a sale item and what doesn't, and that there are some inconsistencies with different staff and how they process returns. Spent nearly a total of $100 on both purchases and only received about $30 back.

Product Quality
Sizing True to size
1 comment
Ally Fashion
Ally FashionAlly Fashion

Ange

AngeHobart, TAS

I love this store its a awesome store to get my daughters clothing and nice and cheep

published

Easy love it its easy to look around and the online store is allways wonderful easy to navigate i wouldnt buy anywhere else it clothing it allway good cant say nothing bad at all

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers
1 comment
Ally Fashion
Ally FashionAlly Fashion

Hi Ange!
Thank you for the great feedback!!
Ally Fashion xx


Mayo

MayoSydney, NSW

Amazing online store

published

Absolutely love how all of Ally’s clothes fit me. Makes me feel absolutely confident and I’m obsessed. Recommend ally to anyone looking for affordable clothes that look absolutely stunning! 100% favourite store

Product Quality
Customer Service
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Store LocationWangaratta
See all answers
1 comment
Ally Fashion
Ally FashionAlly Fashion

Hi Mayo!
Thank you for the great feedback!! We love making our customers feel stylish and confident!
Ally Fashion xx

The reviewer stated that an incentive was offered for this review

annieleem

annieleemSouth East Queensland, QLD

My favourite

published

AllyFashion is my go to store, physical and online when I am after new clothes. They are always bringing out new stock and are of good value. I have never had an issue when buying from their online store and it has always arrived fairly quickly.

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers
1 comment
Ally Fashion
Ally FashionAlly Fashion

Great gifts for her!

published

The clothes I have bought for my daughter fit her well and she loves them! The products are definitely worth their price and is affordable for its amazing quality. Great for gifts, for casual wear and for occasions!

Product Quality
Customer Service
Sizing True to size
1 comment
Ally Fashion
Ally FashionAlly Fashion

Hi Janice!
Thank you for the great feedback!!
Ally Fashion xx

The reviewer stated that an incentive was offered for this review


Fashionable clothes, in a range of sizes

published

I was given some Ally skirts for Christmas. The size 6 fit me perfectly, I can't always find clothes that are small enough for me. I really like them, they are much nicer than the stuff from kids stores.

Product Quality
Return Claim MadeNo
Sizing True to size
Store LocationGreenwood Plaza
See all answers

The reviewer stated that an incentive was offered for this review


Returning and Online order In store

published

Went to the store to return an order I had purchased online during a '25% site wide' promotion. The item I had purchased online was not marked down as a part of a clearance, but was just part of the 25% off site wide promotion on full priced items only. When asked for a refund, the young lady at the counter declined as it was not 'full priced'. When I had to explain to her that it was part of a promotion, she had to ask her manager for permission to put the sale through. The manager politely apologised and went through with the return. It seems as though the staff may need to be more familiar with their own return policy.

Product Quality
Customer Service
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
Store LocationPenrith
See all answers
1 comment
Ally Fashion
Ally FashionAlly Fashion

Hi Sarah, hope you are well and apologies for the circumstances. Glad to hear this was resolved. If you could email through with the caption 'product review complaint' we would love to issue you with a credit note for the inconvenience. Thank you xx

The reviewer stated that an incentive was offered for this review


Beautiful fabric!

published

I bought the animal frill skirt for my sister for Christmas and she has worn it almost every day since. The fabric is such a beautiful design and pattern. Great style!

Product Quality
Customer Service
Return Claim MadeNo
Sizing True to size
Store LocationNorth Sydney
See all answers
1 comment
Ally Fashion
Ally FashionAlly Fashion

The reviewer stated that an incentive was offered for this review


Teags

TeagsSouth East Queensland, QLD

It's great to have option of a few stores in my area

published

I'm lucky enough to live and work in suburbs with an Alley store! I wasn't as to find what I was looking for at one store, so I went to another close by and found exactly what I had pictured!

The store was well layed out, broken up into colours, which I liked. There was a big sale rack in the middle with really cheap prices!

The pkatsuit I got is gorgeous. I got lots of comments when I wore it!

The prices are reasonable! Much cheaper than boutique stores!

So I would recommend that if you can't quite find what you want at one Alley, make the trip to your next closest! You never know what could be there waiting for you!!!

Product Quality
Customer Service
Return Claim MadeNo
Sizing True to size
Product Appearance Not as advertised
Store LocationKippa-Ring
See all answers
1 comment
Ally Fashion
Ally FashionAlly Fashion

Hi Teags, Thank you for the great review!
We are so happy you have had a great experience, our goal is stylish, affordable fashion! We love that you are getting compliments and are close to two stores!!

Ally Fashion xx <3

The reviewer stated that an incentive was offered for this review


Page 1 of 45

Questions & Answers

Tia J.

Tia J.asked

I placed an express order on Friday morning and accidentally put down the wrong email therefore not being able to Receive my tracking number. Is there any way to change my email or retrieve the tracking number?

1 answer
Ally Fashion
Ally FashionAlly Fashion

Hi Tia, Please email us directly at allyinfo@allyfashion.com if you are still experiencing issues, Please be sure to include your order number. Have a lovely day, Ally Fashion Online xxx


Hannah B.

Hannah B.asked

Hey guys im doing a school report and i was wondering can anyone tell me how the quality of the swimmers are for being so cheaps thanks

1 answer
Ally Fashion
Ally FashionAlly Fashion

Hi Hannah, We can confirm the quality is very good and the thickness of material is definitely worth the purchase. Most swimmers come with fabric underlay and padding where necessary. Please feel free to email us directly at allyinfo@allyfashion.com with any feedback or questions. We'd be interested to hear your thoughts and inform our buyers with any feedback. Have a lovely day, Ally Fashion Online xxx


Amie

Amieasked

Have any girls from TAS ordered of the ally website? just want a rough guess on how long it will take to get my items

No answers

Get an answer from our members and Ally Fashion representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.