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Amaysim
3.2 from 2,819 reviews · View Statistics

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James L.

James L.Greater Melbourne (Metropolitan), VIC

its perfect should have done it years ago

published

its great. dont have any drop outs and data speed is great, when you want to find something its fast its accurate even in the car at work it seem to be a dead spot

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1 comment
Amaysim
AmaysimAmaysim
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Dreadful

published

Customer Service Contact number repeatedly disconnects me from speaking to their representatives.Always after 5 -10 minutes 'onhold,' enduring their irritating tunes

Tried 5 times today without speaking to anyone human. Only my grumpy comments to their machine voice.

My issue remains, so tried to access 'Chat Online,' but that type of basic service does not exist at Amaysim.

Finally tried their online Q&As. Useless, would not supply me with any response.

Do not need this time wasting rubbish.

Value for Money
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1 comment
Amaysim
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Best value!

published

This plan is good value. Very pleased with the customer loyalty boost in data. Was struggling with 2GB, now believe we have the best value plan for our situation. Thanks

Value for Money
Incentivised ReviewNo
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1 comment
Amaysim
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Paul M

Paul M

  • 4 reviews
  • 5 likes

Good value and great service

published

Good value and great service. I have two phones with Amaysim and on my recommendation three family members have switched over from their previous providers. All very happy with the service.

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Amaysim
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My amaysim

published

Thanks for the consistent ,and reliable service you provide me . I’m
very happy with the amaysim customer service and support.
I hope you continue your good work into the future
Kind regards

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Terri

TerriCentral, SA

  • 3 reviews

Great price, dependable

published

Happy with my coverage, the price and then comes the extra's you get for free!
Yes, extra data for free, just because! You wouldn't get that from the other's.
Thanks for being great and making a difference.

Value for Money
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Bel

BelSydney, NSW

Amaysim is amazing

published

I switched to Amaysim a few months ago and have nothing but good experiences. The network coverage has been excellent and the monthly bill for way more data than I was previously getting is a very welcome saving.

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Amaysim
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Amaysim, the amazing mobile coverage provider

published

I’ve been with Amaysim for about 10 years or so now and Amaysim is hands down the best mobile provider I have ever been with. Great reception - and I live in a mobile black spot that no other provider has ever been able to provide reliable service! I honestly can’t remember having dropouts - I’m going to guess there may have been the odd one but that would be all! I’ve never had any issues with service provision.
I’m not a person who relies on my phone for internet searching a huge amount but use a reasonable amount of data. Again I’ve never had any connection issues, only very rare speed issues and again rare or very few dropout problems.
I have no intention of changing my mobile provider at any time in the future.

Customer Service
Local Reception
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Vicki C.

Vicki C.Sydney, NSW

How good is amaysim...?TOO GOOD

published

Thank you amaysim the service you give not only puts you above all others including Optus but number 1 in front of the rest as well as the rewards you give...your the gift that just keeps giving so thank you for being the better option

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Great plan for the price

published

Great plan for the price. Network is reliable and only have dropouts in areas where coverage is poor for most services. Good plan for someone who doesn’t use huge amounts of data

Local Reception
Transparency
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Jack

JackSoutheast, SA

To change to Amaysim is the best move I have made for sim cards

published

Extremely reliable with excellent coverage. Never experienced dropouts and great speeds to suit my needs.
I have recommended Amaysim to many of my friends and the feedback I have had is positive!

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2 comments
Amaysim
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Jack
Jack

My Pleasure Juan. Thank you for your kind words.

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Plan Upgrade

published

My plan was upgraded at no extra cost, really appreciated it. Very kind gesture to keep customers happy and loyal. Thanks again. I wont hesitate to refer friends to Amaysim plans.

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Jenny

JennyGreater Melbourne (Inner), VIC

Great mobile service

published

Very reliable, low cost mobile. Extra data coverage is great. It's great to be able to deal with someone at once! No problems at all and a great service. Thanks Amaysin!

Value for Money
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1 comment
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The reviewer stated that an incentive was offered for this review

Patricia M.

Patricia M.South East Queensland, QLD

Not every day I get something for nothing. Amaysim!

published

While I live where I do I find it perfect. Soon I will travel to remote area. That concerns me a bit. I’d hate to be out of range. Especially if my vehicle breaks down.

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Mona

MonaDunlop 2615, ACT

Great service, Amaysim.

published

I have been using Amaysim for many years and I love it. Reliable service, easy plan management, lots of bonuses and out-of-blue credit surprises. Thank you for your better service.

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2 comments
Amaysim
AmaysimAmaysim
Mona
Mona

My pleasure, thank you again. :)

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Signal problem and dropping call

published

Since I have transferred my plan to company I have got a lot of problem very low signal and dropping a call and it destroyed my brand new phone 11 Xmas pro Barty destroy because of low Signal stay away

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Graeme McPhee

Graeme McPheeCentral Highlands and Goldfields, VIC

Forget the Rest ... Amaysims the Best ! !

published

Very Reliable coverage indeed ! .. No Dropouts,... which is most Essential for me ...seeing I do move around a bit ! Downloads are sufficiently Speedy etc ... "As I have always said...Amazing Amaysim"
"

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kahzu

kahzuGreater Melbourne (Metropolitan), VIC

  • 3 reviews

Surprise 20GB bonus

published

Just received an additional 20GB on my plan at no extra cost........Thanks amaysim, for providing a hassle free and reliable service at an already great price even better value for money

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Maura

MauraPerth, WA

Payment problems

published

A wonderful company but half hour chat every month to find out why card or voucher is not accepted and why SMS sent buy them are automated and not correct.

Incentivised ReviewNo
1 comment
Amaysim
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Mr Jeffery Huston

Mr Jeffery HustonWide Bay-Burnett, QLD

Excellent

published

Excellent service and great application, never had a connection problem speeds great even on 2 bars on my IPhone streaming video very good have good rewards extra Data and excellent communication

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Page 1 of 141

Questions & Answers

Hufflepuff L.

Hufflepuff L.asked

Hi amaysim, I’m on a 2GB/month plan and I noticed that when I get messaged saying I used all my data, I checked my phone settings and it says I have 20GB? Why is this?

1 answer
Amaysim
AmaysimAmaysim

Hi Hufflepuff,

We're kenn to check your plan and the notifications you're getting.
If yoiu could head over to one of these channels, we'll have a look.

FB: https://www.facebook.com/amaysim/
Email: social@amaysim.com.au
Twitter: https://twitter.com/amaysimAU
Chat: https://www.amaysim.com.au/help/contact/live-chat-call-us
Phone: 1300-808-300

Available times (Sydney time):

Mon - Fri 8am - 6:45pm
Sat - Sun 10am - 5:30pm
Public holidays 10am - 6pm

Donna

Donnaasked

Do you have consistent coverage in Toowoomba South area?

1 answer
Amaysim
AmaysimAmaysim

Hi Donna,

We can do a coverage check for you. Is it Toowomba South QLD 4350?
Pretty good coverage out there. You may also check it here - https://www.amaysim.com.au/about/coverage/

FB: https://www.facebook.com/amaysim/
Email: social@amaysim.com.au
Twitter: https://twitter.com/amaysimAU
Chat: https://www.amaysim.com.au/help/contact/live-chat-call-us
Phone: 1300-808-300

Available times (Sydney time):

Mon - Fri 8am - 6:45pm
Sat - Sun 10am - 5:30pm
Public holidays 10am - 6pm

Margie M.

Margie M.asked

Hi. Am I able to turn of the texted notification of my auto top up. As I also receive emails with the same notifications

4 answers
Amaysim
AmaysimAmaysim

Hi Margie,

We'll be able to give a hand with your auto top-up.
If you could reach out to any of the following channels, we can sort this out.

FB: https://www.facebook.com/amaysim/
Email: social@amaysim.com.au
Twitter: https://twitter.com/amaysimAU
Chat: https://www.amaysim.com.au/help/contact/live-chat-call-us
Phone: 1300-808-300

Available times (Sydney time):

Mon - Fri 8am - 6:45pm
Sat - Sun 10am - 5:30pm
Public holidays 10am - 6pm

Margie M.
Margie M.

I am not enquiring about “auto top up” I have that in place. My enquire is about the text message after auto top up has occurred.

Amaysim
AmaysimAmaysim

Hi Margie,

There's auto-renewal and auto credit top-up. As your provider, we're required to send notifications regarding your top-ups as compliance.
And if you want to discuss it further, our contact details are on the previous reply. We're ready to help.

Cheers

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Details

CategoryMobile Phone Service Providers
Network UsedOptus
International Roaming Offered Yes

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