2Andy's Auto Rentals

Andy's Auto Rentals

 Verified
2Andy's Auto Rentals
3.3

119 reviews

PositivevsNegative
55% · 6647 · 39%
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Received Booked Vehicle
  • Yes
  • No, I received a worse vehicle
  • No, I received a better vehicle
Value for Money
3.9
Transparency
3.7
Customer Service
3.7
Booking Process
4.0
Vehicle Condition
4.3

Reviews

119 reviews
ralaia
ralaia2 posts
  Verified

Super Easy, Great Van and cheaper than big boys

We hired a 12 seater van from Gold Coast airport. Someone arrived on time to collect us, even though our flight was delayed. Van wasn't the newest but did the job perfectly. The cost saving was definitely worth the hazzle of going to collect the van as opposed to having it there at the airport.
Definitely we use them again and recommend Andy Auto Rentals to all Show details
Vehicle Condition
Kath V
Kath V3 posts
 
Value for Money
Booking Process
Kza
KzaSouth East Queensland, QLD
 

Money savers

Absolutely love Andy’s Auto Rentals
I have hired from them Quite a few times now and each and every time they are awesome.. staff are a pleasure to talk to have a laugh with and they know there Stuff. I Always hire a truck from Andy’s they are comfortable and very easy to drive and the lift on the back makes moving things a hell of a lot easier.. Keep up the great work Andy’s…. Show details
ryan b.
ryan b.South East Queensland, QLD
  Fair Incentive

UNFORGETTABLE EXPERIENCE GT MUSTANG

I recently rented a GT Mustang 2021 model and had an unforgettable experience driving to Byron Bay. The car was well-priced and packed with power, making it a thrilling ride. It accelerated smoothly, with lightning-fast speed that put a smile on my face. The handling was precise, and the suspension provided a comfortable ride. The interior was luxurious and sporty, while the exterior design turned heads. Overall, the GT Mustang exceeded my expectations and I highly recommend it for anyone seeking an exciting and memorable driving experience. Show details
Chris
ChrisSouth East Queensland, QLD
 

Truck hire

Great place to hire from and great vehicles and nice staff
Jimmy zonneveld.
Jimmy zonneveld.South West, QLD
 

Customer service

Pick up service was great and very helpful
Returned the vehicle to a very cranky and unhelpful service attendant..didn't even get a response to my good morning. Very blunt and short sharp commands ..not a nice lady at all. Show details
Value for Money
Transparency
Customer Service
Glenda
GlendaSouth East Queensland, QLD
  Fair Incentive

Great Service

I booked a car from Andys Auto Rentals the night before as we needed something urgently. I looked at other sites and they did not have what i was looking for. Though Andys did not have the vehicle i booked, i was given something similar. The vehicle was suitable for towing and was a pleasure to drive. They were efficient and friendly and had us on our way quickly. Payment was handled well, and we understood what we were paying for. I would use Andys Auto Rentals again if needed. Show details
Value for Money
Frank Beale
Frank BealeGreater Melbourne (Inner), VIC
 

Andys Car Rentals, none better

From our first contact with Andys, the service and friendliness was beyond reproach. From the first phone call it was obvious that this company had one objective, to provide the absolute best service possible in the most friendly manner. On the return of the vehicle I asked Vik, the manger where was the nearest bus stop to return to our unit. He replied don't worry about that, I'll have someone drive you back. I strongly recommend Andy's Auto Rentals to anyone requiring a vehicle in the area. Show details
Tahlia S.
Tahlia S.Sydney, NSW
 

Definitely a NO from me

Do NOT use this company. They kept my bond $300 and charged me $700 for the most miniscule scratch that was smaller than a finger nail. General wear and tear. They did not provide a quote for the fix and just deducted the money without authorisation. So a six day hire of the smallest car cost us $1400. Absolute thievery.
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Chad
Chad2 posts
 

Fabulous!!

Thank you Andy’s auto rentals such a great experience end to end highly recommend you to everyone. Show details
Steve F.
Steve F.
 

Car hire review

the entire process was smooth from the website booking at the start, staff communications just prior to the hire day made the hire day being an out of hours pick up, a quick and easy process. The car was clean and had no faults whatsoever. And finally the day of hand back was amazing down to a ride back to the airport, the level of service was extremely high. Overall process was beyond amazing, 100% recommended. Show details
Baz
Baz
 

Great service, good prices

Very helpful and great service .
I have used them 3 times now and will when needed in the future Show details
Ann L.
Ann L.South East Queensland, QLD3 posts
  Fair Incentive

Car rental

Hired a car for 10 days, car was brand new only 70km on clock.
Found the staff to be very efficient and courtious.
Husband used to travel from Brisbane to Port Macquarie - mostly highway travel.
Only criticism is the MG3 looked great, but the car performance is not up to expectations. Slow to gain speed to join onto the highway. Not the rental people's fault but not desirable for safety when needing some speed to match the moving traffic.
Overall happy with the service and the price was very reasonable. Show details
Value for Money
Transparency
Customer Service
Booking Process
Vehicle Condition
Ana
Ana
 

Easy, timely and friendly!

- was able to book last minute at great rates
- massive variety of vehicles
- friendly staff
Sam P.
Sam P.North Queensland, QLD
  Fair Incentive Verified

Life savers!

Myself, my 3.5yo and 7 week old baby would have been stranded without the helpful staff at Andys Auto who were able to provide me swift service and immediate pick up of a car that included baby seats, absolute champions!
5 Star service! Friendly and accommodating staff, highly recommend! Show details

Questions & Answers

Tim
Tim

I am planning a trip to Brisbane late February 2021 with my extended family & have a quote for a large people mover should I be concerned with all the negative reviews I have read with regards to hidden charges & rude customer service people.

Jon
Jon  

Yes I would. After dealing with Andy's and another dodgy one we found Alpha car rentals to be fantastic. Hired a car two times from them now and they are great.

Tim
Tim  

Thanks Jon for your advise I think I’ll give Andy’s a miss & give Alpha a call.
Cheers

Tim
Tim  

Hi Jon we took your advise & we’be booked to 8 seaters from Alpha.
Cheers again.

Details

CategoryCar Rental Services and Direct Car Hire
Service TypeDirect Car Hire
Hire Vehicle type4WD, Campervans & Caravans, Cars and Vans & Trucks
Hires To International Licences and People aged 21 - 24 yrs
Locations QLD
Airport Shuttle Service Yes
Visit official website

Contact info for Andy's Auto Rentals

Mon7:30 am - 5:00 pm
Tue7:30 am - 5:00 pm
Wed7:30 am - 5:00 pm
Thu7:30 am - 5:00 pm
Fri7:30 am - 5:00 pm
Sat7:30 am - 3:00 pm
Sun7:30 am - 1:00 pm
  • ABN: 20330160898

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