Extremely unprofessional - do not book this company.

I communicated my rug needed a deep odour clean from pets - technician was rude and complained he still had to vacuum in the rug after I’d tried (it’s a thick high pile one, that needed a proper industrial vacuum cleaner - part of the service I was paying for because I couldn’t properly do it myself) and packed up after 10 minutes.

Sealed off the room from pets and left the rug untouched for a few days and it still had odour and staining afterwards.
I’ve been trying to follow up and call...

We had carpet and a mattress cleaned and the building manager was not happy with the result. I asked them to fix it which they wouldn’t and I had to pay someone else to go back and do it properly.

They cleaned a small area in a shop I own that had had water on it, I had to pay them $360 before they would even do the job.. Spent 1/2 in total and then charged my tenant $40 to do small front area., she was not aware that was for the whole shop. Supposed to do the whole small shop but didn't. Stains still on the carpet after then left, so they got $400 for nothing. Seem to go by the name of Pure Dry Carpet Cleaning, as well as Angle Carpet Cleaning because this is what is on the receipt that took 2 months to arrive, and only after I went to ...

I booked in for my carpets to be done, I waited around all day since they said anywhere between 12pm - 5pm. Guy finally calls me at 4:45pm saying he’s half an hour away. I rescheduled since I had to leave for work, did not even get a reply from the person emailing me that made the bookings.
Very unprofessional will be going elsewhere to get this job done.

The guy who cleaned our carpets blew a fuse in our metrebox. When I rang and complained the receptionist, [name removed] was rude and refused to pay for the fuse to be fixed. She actually blamed us, saying it's our fault and she was going to have the guy come out and look at our fuse box and try to fix it. I said he's not a electrican so no thanks! They're not paying our over $200 repair bill and they're not sypthatic or professional. Will not use them again or recommend them. [name removed] said they deal with fair trade all the time...what does that say??!!!

Extremely impressed by this business! The technician Ben did a fantastic job and was particularly friendly and pleasant, even my kids commented later, ‘Mum that carpet man was SO nice!’
He found a $50 note that my son had accidentally lost down the back of the couch, I would never have noticed it missing, but he came and gave it to me. It would have been so easy for him to pocket that cash and never be found out, yet he chose to do the honest thing, and I was so impressed by his integrity.

Very prompt and quality service, I’m very impressed.

Angel Carpet Cleaning we’re contracted to clean the carpets and tiles, as they advertise. Carpets were good, but the tiles were left with water marks all over and the grout was not even cleaned. I ended up going to Fair Trading.

The clean was a cheaper one, but I don't think that it was worth having our tree ( the best one in the street) side swiped by his van. When asked politely, wouldn't he get fined parking on the footpath, he said "not to worry" in Your suburb!!
After asking him to move the table so all the carpet could be reached after we had worked on moving furniture all morning, he said he wouldn't move anything more than a shirt. It is stated on the advertisement on google, that "we move what's needed!!" Then proceeded to tell us that the cost would be ano...

Booked on the 26th of October for job on the 3rd of December, rang a week before to check on booking which I was told was all good. A day before got a phone call to inform me that they don't do my area. Great business NOT.

I had Jeff come to my girlfriends place in Point Cook today and he did a terrific job. I would recommend him to anyone he was so nice and helpful. The carpets came out great and smelled beautiful.

Total waste of money, this company fails to deliver good results. Sub standard poor service. Choose another company. Example look at the pictures - Dark edges was AFTER Angel carpet cleaning, Then i cleaned a little the with mild soapy water and achieved better results. You don't need these people wasting your time and money. Secondly the so called technician was trying to sell me other products.

Carpets were worse than before. Terrible job at cleaning stains and left a large border around the walls. The company was very unprofessional when a complaint was made. No urgency as they already had their money!

My lounge and rug (both 2 years old) were desperate for a spring clean after 2 years living with a poodle. I phoned and they sent a technician out the very next day! He was very polite, fast and did an amazing job, my sofa and rug look and smell brand new again! They were cleaned at 11am and were dry by 5pm which was also an added bonus. Thank you Angel Carpet Cleaning, I will be recommending you to family and friends : )
P.s. there seem to be a lot of "Karen" reviews on here, my advise is try them for yourself before taking any notice to them.

Peter turned up within the allocated time window. He was very professional and gave us amazing recommendations. He was able to explain what and why he made these recommendations. Carpet looks amazing

Peter and his offsider were professional and friendly. They arrived on time and did a great job on the carpet.
They cleaned our two aging velvet lounge chairs and the result was amazing. I would highly recommend Peter and his mate.

Very poor cleaning wouldn’t have bothered didn’t notice any difference whatsoever. Will return to my previous carpet cleaner. Promised all & delivered nothing a total waste of my time after moving all my furniture myself. Asked out of curiosity what he would have moved he said the dining table only. Not recommended at all it’s a total rip off. He tried to do a big sell of additional products to be used before he even started which I believed were already in my original quote going by their advertisement. He also said to get the normal wear ma...

The short version (full version below): [name removed] (or [name removed] as he has written on the invoice) was disrespectful, made disgusting comments and left the lounge soaking wet, unusable for 24 hrs and the carpet is exactly as it was before. He told me I had to pre vacuum or it was an extra charge (When the quote is supposed to include a pre vacuum) and their customer service is non existent. I am still waiting to hear back from the "manager" and have requested a refund for the carpets but was told "they don't do this"
Stay far far away...

I had my rug cleaned a few weeks ago and was told that it would take 6-8 hours to dry completely. I waited 12 hours just to be safe. There was plenty of natural light for it to try, and it sat on top of tiles.

My husband and I noticed over the past few weeks a mouldy type smell, which we couldn't figure out where it was coming from.

As I was cleaning and vacuuming the house, I noticed wet/discoloured and foul smelling residue on the rug.

Even though I left it to dry for 12 hours, it seems that it never dried completely and now we are left wi...

Peter is very happy, very nice, very professional service. Happy with the carpet cleaning steam clean. Will recommend to family and friends. Thank you Angel and Peter Selim
Cheers from Emma

Peter is very courteous and professional. Very happy with the carpet clean today will recommend to family and friends. Thank you Peter and angel carpet cleaning cheers and thank you