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ANZ Bank Home Loans

ANZ Bank Home Loans

1.6 from 151 reviews · View Statistics

Reviews

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Corrine

CorrineSydney

  • 10 reviews
  • 12 likes

ANZ HOME LOAN APPLICATION

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Irene

Irene Perth, WA

Do not use ANZ for Home Loans

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If I don't need to select a star in order to write the review, I would have. Please don't use ANZ. They are (1) very slow with dispensing progress payment loans to the detrimental of our builder (2) not transparent and clear in their commencement pack. To be considered one of the big four in Australia banking industry and to fall way below what is expected of such a claim is not excusable. We will be switching banks once our contract is up.

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Behnaz M.

Behnaz M.Greater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 1 like

Poor customer service

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It has been weeks that I have been waiting for assessment, I have already a mortgage with ANZ and I wanted to get another investment properties. Their assessors are in India and apparently they are very slow. I am moving my mortgage to another bank who have better customer service‍♀️‍♀️

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Loan TypeFixed Rate
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Mr.cool

Mr.coolPerth, WA

  • 4 reviews
  • 1 like

Don’t use ANZ as your home loan

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Alycia

AlyciaSouth East Queensland, QLD

  • 2 reviews

Such slow home loan approval

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Terrible is still sound good with experience I have with ANZ

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Jay

JayPerth, WA

They just want money

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Olivia H

Olivia HSydney Surrounds, NSW

ANZ Ruined us!

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Ray M

Ray MGreater Melbourne (Outer), VIC

  • 18 reviews
  • 9 likes

ANZ mobile banking.....Werribee, Wyndamvale area.

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Adam L.

Adam L.

  • 5 reviews
  • 2 likes

Very Slow Loan Application Process!

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Almost two and a half months since I lodged my re finance home loan application, not an answer yet! The application processing still going, blaming their staff overseas! They can't event give a time frame!

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Very slow to approve finance and poor service all round

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Daniel

DanielGreater Melbourne (Outer), VIC

Do not use anz for your home loan

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Home loan has been pending for 3+ months and 2 settlements missed. They claim documents are missing to process the application but the same documents they claim are missing have been submitted 3 times now.
DO NOT USE ANZ FOR YOUR HOME LOAN. They are truly terrible.

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Raj36

Raj36Perth, WA

  • 4 reviews
  • 4 likes
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SLOWEST BANK IN THE WORLD ☹️

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Frustration guaranteed if you go with ANZ!
Taking more than a month to release final construction loan payment,
After one month still no correct answer saying when I am going get the money,
They don’t deserve single star☹️
They say each email sent to us will take about 24-48 working hours!!
WORST WORST WORST

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Timothy

Timothy

  • 2 reviews
  • 1 like

Incompetent

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Worst bank of the year

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The level of inefficiency at ANZ is astounding. A simple refinance application has taken them 4 months to process. Even after the settlement is done, I still haven't received any details of the new ANZ account. Lesson learnt - never again with ANZ.

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Betty

BettySydney Surrounds, NSW

I would rate their home loan application time a zero.

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Very long processing time.

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Home loan refinance application submitted in last week of May. As of today I still don’t know where I stand. They still have to tell me the outcome and don’t know when the loan will settle. Very dissatisfied with their processing time frames.

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Amanda C.

Amanda C.Greater Melbourne (Outer), VIC

  • 2 reviews
  • 2 likes

ANZ Bank are robbing us

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My home loan interest rate is 4.39% (variable!). i asked to reduce, they said they could put me on another package. Then they have said that they cant help due to me being in a debt agreement in 2013 (which has been paid out and which they agreed to - credit card was included in that). I am being penalized for being in financial hardship all those years ago! Even though my home loan is currently ahead in payments.

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Flado

Flado

  • 4 reviews
  • 5 likes

Wasting time with ANZ

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Started a refinance home loan in May ...end of August and still waiting for the "certification of documents" submitted 5 weeks ago. Btw, after this step is done, we still don't k ow the settlement date. I've lost many opportunities in the last few months by waiting for ANZ.

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sam

samGreater Melbourne (Outer), VIC

  • 3 reviews
  • 2 likes

Disaster... You are just wasting your time with ANZ

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I am separated and trying to get the existing loan under my name. Have provided all the documents needed. We started in December 2019 and the bank asked to submit all relevant documents including separation from solicitor, which is fair-enough. However after submitting everything they said loan is approved, just waiting on the sign documents to come through. It's been months and still waiting. Looks like they are waiting for me to lose my job, so they can get the house for cheap. I have been with ANZ for long including my business accounts. I am utterly disappointed and currently considering taking all the accounts to another bank.

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Page 1 of 8

Questions & Answers

Hayley C.

Hayley C.asked

Hi
Hoping for people’s answers to the below
- how long did anz take to provide you with pre approval
- how long did anz take to provide you with final approval
- expenrices with construction loan, we’re anz late to pay the build construction payments and if yes how late?

1 answer
Sunjay Guptar
Sunjay Guptar

I’m still waiting for a pre approval on a second mortgage with ANZ. I’ve been waiting 4 weeks and still haven’t heard anything.
I’ve got good income, great credit and a rental income so have no idea what the hold up is.

I applied for my first home loan in 2019 with anz and it only took 2 weeks to get the pre approval.
Not sure what the delay is now, maybe the Homebuilder grant?

Joanne

Joanne asked

Hi,
Just wanted to see if anyone is currently awaiting final approval or have been approved. We have been pre approved but we have a guarantor.
Want to know how long you have waited to get the final approval.
Also if you have finally settled the property was there any issues through the settlement getting the funds?
Thanks

6 answers
Adam L.
Adam L.

Hi I didn't have guarantor, my finance from application submission to approval took almost 9 weeks with different excuses from Xmas holidays to ANZ centre in India being short staffed! My application with Anz approved but I went with other financier anyway for better rates!

Joanne
Joanne

Thanks for that.
So does that mean you could’ve been in the cooling off period for 9 weeks?

Olivia H
Olivia H

Hi Joanne ours took around 9 weeks too with no guarantee but when we went with CBA it was a week turnaround

Marko

Markoasked

My home loan top up get rejected 2 months ago, can I apply again ?

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