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Appliance Central

Appliance Central

4.4 from 150 reviews

See the Best Appliance Retailers in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
123
4 star
4
3 star
3
2 star
5
1 star
15

Raymo

RaymoRichmond-Tweed, NSW

  • 10 reviews
  • 4 likes
  • Verified customer

Outstanding service and price

published

Apart from a sensation price I felt well looked after in the whole process when I had questions.

The product delivered to Northern NSW in 3 days by a happy driver who carried it up the stairs.

Well done!

Product Quality
Customer Service
Return Claim MadeNo

cazandco

cazandco

  • 10 reviews
  • 1 like

All washed up

published

Our old LG dishwasher bit the dust on a Saturday ...
.surfed the internet as we all do nowadays and found myself back at Appliance Central....yes back at ... because I have bought numerous appliances from here. The model we decided upon was in stock and Sunday afternoon the new unit was installed and the wife was happy. The decision to buy from the guys was simple, first past experience , second price for the item, thirdly the extra insurance available, fourthly availability..... fifth...quick and simple transaction.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationVillawood
See all answers
Almar

AlmarSydney, NSW

Appliance Central (eBay) /Betta Home living Hisense RSseries TV.

published

Ordered the Brand new Hisense 2019 R7 series, opened the box & lo and behold - Missing Remote control/batteries, No User Manual, No warranty sheet, 2 legs with missing screws.

Still skeptical if this TV is really Brand new, could be ex-display as sellers will never admit. some are very good in repacking products to its original condition. Seller claims it is Brand New and blames packer in China factory probably forgot to include the accessories. Coincidence or not seems like a regular occurrence at appliance Central with missing remotes and accessories in their "Brand new" TV's and blames stupid workers in China factory.

https://www.ozbargain.com.au/node/428593

Product Quality
Customer Service
Return Claim MadeNo
David

DavidGreater Melbourne (Inner), VIC

Stay Away!!

published

Terrible customer service and experience with this seller, would not use again! We purchased a TV and the picture was terrible, it gave my wife and I headaches and sore eyes are using for 30 mins. The seller requested we pay $400 to take the TV back, what a joke. Their attempt to get some money out of us and avoiding customer laws in Australia. Thankfully the eBay team stepped in and I was provided a full refund after they saw our case.


Corey

Corey

  • 2 reviews

Out of stock

published

Bought a TV on their eBay store, 2 days later they called saying this TV is out of stock, offered ex-display, asked me if I would consider other brands. I decided to cancel that order. Overall they were trying to resolve this issue, however there was not one single sorry has been said, no apologies. Not comfortable.

Customer Service
Return Claim MadeNo
Store LocationeBay

jefflang007

jefflang007Metropolitan Adelaide, SA

  • 4 reviews

Awful service, NEVER respond to online enquires

published

After sending several online request forms, pre sale and post sale, nil response. Also the transport company they use, Hunter Express, are beyond awful. Wait for a deal at a big name retailer. Giving online buying a bad name.

Return Claim MadeNo

ATIF

ATIFGreater Melbourne (Outer), VIC

  • 6 reviews
  • 1 like
  • Verified customer

Great prices and fast shipment

published

I bought tv from their eBay store and expected delivery was 1st Feb. price was cheapest online and guess what it was delivered on exact 1st Feb. I’m impressed with their prices and shipping, will buy again for sure.


Brona

BronaSydney

  • Verified customer

Exceptional service and lowest price

published

Ordered and received my new Miele vacuum on the same day! I wouldn’t hesitate to recommend and buy from appliance central again in the future. My online buying experience couldn’t have been better.

Aaron A

Aaron AAU

  • 2 reviews
  • Verified customer

Incredible Prices and Speedy Dispatch

published

I purchased a QLED 75” brand new TV and at an unbeatable price thanks to the Boxing Day sales. I had many queries regarding my product and it’s wherabouts so I must credit their effective communication skills.

They used Hunter Express to deliver the TV interstate (NSW to Victoria) and I received the TV in excellent condition and I trust the courier they used took extra measures to ensure they looked after the TV.

I am one happy customer and look forward to making future purchases for white goods in the near future.

Paul

PaulPENRITH

  • 2 reviews
  • 1 like
  • Verified customer

Do not know the meaning of customer service

published

Never informed me goods were out of stock two weeks after still no word so emailed them I wanted to cancel as Harvey Norman had the rice cooker available and purchased from them but still no refund will not shop with them again.


  • Verified customer

The staff is wonderful

published

I went in to Appliance Central looking for a glass to put in my fridge. Coleman and the other staff members where extremely helpful. I have purchased items before n was very satisfied. The dog is also very friendly so it makes the visit very pleasant. I would recommend this store in Jackson Tn for all your appliance needs.


  • Verified customer

Delivery Disaster!

published

Good2know

Good2knowPerth

  • 18 reviews
  • 20 likes
  • Verified customer

Won't buy from them again

published

Paid the item but it was not posted even after 10 days later. This is not in line with their advertised handling and posting 1-2 business days after full payment was made. The purchased item is meant to be a birthday gift and will be meaningless if received late. Request to cancel item but no response from the seller.
Contact Ebay for assistance and eventually the order was cancelled and refund made via Paypal. I won’t be buying from them again.


Samuel B

Samuel BAU

  • 3 reviews

Fast delivery

published

Ordered a tv on the 18th and received on the 22nd dispached with hunter express arrived in perfect condition. Verry happy with the sevice and had never heard of them until browsing online for best price.

2-4 day delivery took nearly a month.

published

I won't ever use this site again. Utterly unprofessional customer service had me doing the legwork for them trying to find my washing machine which should have arrived weeks ago. A lot of the positive reviews look like they've been written by the same person. That, combined with the dodgy guy that answers the phone here makes me certain this is some shyster ripoff reselling outfit. Never again.

daniel.j.matthews.35

daniel.j.matthews.35Sydney, NSW

  • 8 reviews
  • 1 like
  • Verified customer

Terrible Company

published

I purchased a TV through their website. The dispatch time is 1-2 business days. 4 Days passed, no dispatch email. I rang the company, mediocre customer service. They said "We're waiting for stock". When i purchased the TV, it said "In Stock". He said "We will contact you early next week when new stock arrives, you will be the first to know". I waited until Wednesday. No Call, no emails. I contacted them, he said "It has Been Dispatched Yesterday. I said i didn't receive any emails?. He gave me the consignment number, and within 5 minutes after the call, i received my email, saying the item has been sent. They obviously forgot to send me the dispatch email.

Avoid This Company. Buy From Somewhere Else!!!


  • Verified customer

Appliance central's deceptive sales tactics

published

  • Verified customer

Such fantastic service, will definitely purchase from Appliance Central again.

published

Ordered a new front loader washing machine on Sunday afternoon and it was delivered on Monday afternoon!
Super clear communication from their staff to organise a delivery time, great service from their courier and a fantastic price on the washer!

An absolute pleasure to deal with. We love our new washing machine.
Thank you very much from a very satisfied customer.


Mokajin

MokajinHunter Region, NSW

  • 6 reviews
  • 4 likes
  • Verified customer

Worst Experience Online Ever

published

Purchased a Blue Ray player/pvr
SAMSUNG BD-H8500A 3D SMART 500GB BLU RAY PLAYER $320.00
Recieved a Blue Ray Player BD-H6500 $160.00
Rang the company and was told it would be sorted and the item purchased would be sent out and the other item picked up.
No Item arrived as promised, Emails are completely ignored.
No refund of difference in price.
Have since made a dispute with Paypal and contacted the ACCC.
Waiting to hear back from both parties as have given up on Appliance Central.
Steer clear.


  • Verified customer

Amazing TV for amazing price!

published

I purchased Hisense 55 inch Series 7 at the lowest price I could see on the web. Delivery was ready the next day (!), and the customer service phone line was friendly, helpful and responsive. The TV arrived and is incredible. I didn't realise how far TVs had come since 2005 when I bought our existing LG Plasma.....


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Questions & Answers

Saqib K

Saqib Kasked

Hi Dave,

I bought a TCL Tv online on Tuesday and got it delivered in Melbourne on Friday. Unfortunately the TV delivered is faulty has a crack. I sent you a replacement request with photos. Pl review ASAP and get back to us.

Thanks

Saqib

No answers

Tony N

Tony Nasked

How would I deal with a warranty claim on a Panasonic TV if it develops a problem?

2 answers
Appliance Central
APPLIANCE C.Appliance Central

Hi Tony,

This Tv comes with a one year warranty, It is a in home warranty with Panasonic.

regards
Dave

MickB
MickB

Check out the ACCC web site on warranties. https://www.accc.gov.au/consumers/consumer-rights-guarantees/warranties. They have prosecuted several businesses for making claims about warranties that don't comply.


lisablack

lisablackasked

If I purchase a fridge, do you take the old friday away? and if so how much does it cost?

1 answer
Appliance Central
APPLIANCE C.Appliance Central

Hi Lisa,

Unfortunately our couriers do not take away the old unit.

regards
Dave


Get an answer from our members and Appliance Central representatives

Details

CategoryAppliance Retailers and Physical Shops

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