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Aqua Technics

Aqua Technics

4.1 from 62 reviews · View Statistics

Reviews

  • Value for Money
    4.5 (40)
  • Cleaning & Maintenance
    4.6 (38)
  • Product Quality
    4.6 (40)
  • Return Claim MadeYes (1) · No (41)
  • Customer Service
    4.4 (43)
  • Warranty Claim MadeYes (2) · No (40)
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We’ll get back to you! Haha

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Rocky

RockyPerth, WA

Our Backyard Oasis

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David

DavidPerth, WA

  • 2 reviews
  • 4 likes

Awesome pool, great service

published

From purchasing our pool to having it installed was so easy with great customer service. We are extremely happy with our pool and look forward to many years of use!

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Aqua Technics
Customer ServiceAqua Technics

Hi David, thanks for taking the time to share your positive experience with us. We all really appreciate your 5 star review!

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Good Value Pool

published

We priced up a number of options and landed with Aqua Technics due to the value and the design of the pool shell. The sales person was very helpful through out the process. Install was completed without issue and pool handover was great.

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1 comment
Aqua Technics
Customer ServiceAqua Technics

Hi, thank you for sharing your journey with us! We pride ourselves on our quality and service provided so it's fantastic to hear that you've had an experience that reflects that.

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Alexc9

Alexc9Perth, WA

  • 2 reviews
  • 1 like
  • Verified

Happy First Time Pool Owner

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Bill _ Mandy

Bill _ MandyPerth, WA

Love it!

published

Since our pool was installed we have used it daily....even though it’s Autumn! The pool was installed within the proposed time frame and with absolute professionalism by all involved. How to maintain the pool was explained and demonstrated without rushing!
We absolutely love our pool!

Value for Money
Cleaning & Maintenance
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1 comment
Aqua Technics
Customer ServiceAqua Technics

Hi Bill, thanks for your feedback! We are thrilled to hear that you've had a great experience with our team. Hopefully there will be many more Autumn swimming days ahead!

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Daniella D.

Daniella D.Peel, WA

The worst 30grand i have ever spent

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Charles

CharlesPerth, WA

Professional and friendly service from start to completion

published

Right from initial engagement with the sales team at O'Connor through to installation and commissioning/handover a truly friendly and professional team. If you are looking for a top quality Fiberglass pool I would happily recommended to anyone.

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1 comment
Aqua Technics
Customer ServiceAqua Technics

Hi Charles, thanks for taking the time to share your super experience with us from start to finish! We really appreciate your review and are so pleased that you love your pool.

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David C

David CPerth, WA

A great pool buying experience.

published

From start to finish the whole process went smoothly. The sales rep was honest and very knowledgeable and assisted me on choices as I was a first time pool buyer. All the staff that carried out the pool installation and hand over were all punctual and very helpful and courteous. During hand over I did discover a leaking pipe joint but it was fixed at that time. All in all a great experience.

Value for Money
Cleaning & Maintenance
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1 comment
Aqua Technics
Customer ServiceAqua Technics

Hi David, thanks very much for your review and congratulations on your purchase of your pool! I'm glad to read that the leak hiccup was resolved swiftly. The team wishes you many great swimming days ahead!

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Tim C.

Tim C.Perth, WA

Great Experience

published

This was our first pool. The professional, courteous staff at Aqua Technics walked us through the entire process from sales to final handover. Notwithstanding extensive delays completing our house build the product and price was held for us. There was one surprise with the planned cost for the hand dig contractor being much higher than the estimate, but after checking it was a fair price. Overall a great experience and happy with the final product.

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Return Claim MadeNo
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1 comment
Aqua Technics
Customer ServiceAqua Technics

Hi Tim, thanks for taking the time to leave us your review. For a first time owner we know there are a lot of unknowns so it's very pleasing to hear that you've had a good experience. We all really appreciate your 5 star feedback!

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Happy to finally have our pool in

published

After a few issues our pool is in and ready to use, ours kids plan to swim everyday :-) maintenance of the pool sounds simple. Our whole family look forward to family days an nights in the pool

Value for Money
Cleaning & Maintenance
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1 comment
Aqua Technics
Customer ServiceAqua Technics

Thanks for your feedback Courtney, we hope your whole family loves the pool.

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CanLilley

CanLilleyPerth, WA

  • Verified

Little piece of paradise!

published

We installed a small pool 5.5m x 1.15m and have been in it every day since it was cleaned and ready. They even bought our install forward by almost a month, we were so excited. The water is so inviting, a beautiful light aqua colour, like a caribbean paradise! Only problem is getting the fence and surrounds with trades soooo busy, so no pool parties this Christmas ... boo! It will be even more amazing soon, cant wait! Thanks AT, it all went very smooth, thanks for being so patient with me, a first time pool owner I needed more hand holding than most, and you were very willing to accommodate.

Value for Money
Cleaning & Maintenance
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2 comments
CanLilley
CanLilley

Opps its 2.15m wide :-)

Aqua Technics
Customer ServiceAqua Technics

Hi CanLilley, thanks for sharing your story with us. We're thrilled that we have been able to help you realise your pool ownership dream and that you've had a great first experience with our team. Hopefully you'll enjoy many pool parties to come!

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Darren C

Darren CPerth, WA

Great service & price

published

My boy uses the pool everyday after school, it’s a small pool just 5.5x2.1 which makes it simple to keep clean. I thought it was going to be a real stressful process but it wasn’t

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Aqua Technics
Customer ServiceAqua Technics

Thanks for your review Darren, great to hear that it was a stress-free installation for you. Enjoy your Christmas and summer of swimming ahead!

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Nadia

Nadia

  • 3 reviews
  • 1 like

Love our Pool!

published

Very happy with our pool. The quality is excellent and the installation of the pool was awesome. Everything was done on time. The only issue we now have is a faulty filter which we are still waiting to get fixed almost 2 weeks on.

Value for Money
Cleaning & Maintenance
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Aqua Technics
Customer ServiceAqua Technics

Hi Nadia, thanks for your feedback. Very glad to hear that you had a great installation experience and we hope you love your Aqua Technics pool!

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Karla

KarlaPerth, WA

Kids are loving it!

published

Our pool has just been installed and we love it! Peta was a brilliant site manager, all contractors were super friendly and Bevan made the handover and instructions so easy and simple!
Look forward to many years of family fun in our pool!

Value for Money
Cleaning & Maintenance
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1 comment
Aqua Technics
Customer ServiceAqua Technics

Hi Karla, thank you for sharing your journey with us - it sounds like it's been a good one. We hope you and the whole family enjoy this first summer in the pool and many after it.

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Papy

Papy

  • 2 reviews

Installation and warranty claim

published

Bad work installation by them not professional at all be aware!! My pool after 5 years start fading 10 mouths ago I contact them and still no one replay.

Value for Money
Cleaning & Maintenance
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Aqua Technics
Customer ServiceAqua Technics

Hi Papy, thank you for your feedback. We're sorry to hear that you've had a problem with your pool. Could you please email customer.service@aquatechnics.com.au so that we can work with you to resolve this issue? Thank you.

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Our own resort at home

published

Even though it's not quite yet summer, we use our pool every day. Even if it's just for 10 minutes to de-stress. Such a bonus that it feels like our own private resort without having to fight the sunbed 'hoggers'. We are quite possibly one of the few adults that bought a pool for ourselves and not our kids as we are definitely in it much more than them! The process was easy and the service was fantastic. A few minor issues that were sorted along the way with fantastic customer service. Very happy with the result. Highly recommend Aqua Technics.

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Aqua Technics
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Cant get the kids out!!!!

published

Aqua Technics Mandurah - fantastic service and extremely helpful. Aldo would not let us sign until we understood each and every detail in the contract. Peta our supervisor for the install was very friendly and happy to answer any questions we had. The hook up with the filter & pool clean were very informative and again friendly. We are still waiting for our pool blanket - but we are rural & have been informed its on its way. Kids have jumped in everyday since it has been up and running - best decision ever to choose an Aqua Technics pool!

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Aqua Technics
Customer ServiceAqua Technics

Hi Helen, we love hearing stories like this! Very glad to hear that the whole family is enjoing the pool and hope this will continue throughout the summer.

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Honor Borg

Honor BorgPerth, WA

Love our new pool

published

A big thanks to Aqua Technics for supplying our new sparkling pool and ahead of schedule. The whole process was seemless and you kept us informed all the way through.

Value for Money
Cleaning & Maintenance
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1 comment
Aqua Technics
Customer ServiceAqua Technics

Thank you very much Honor! We hope that pool continues to sparkle all summer long and you have many hours of fun with family and friends.

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Triona O.

Triona O.Perth, WA

Ready for summer

published

Handover and all was good. Installation reasonable good.. few hiccups but sorted swiftly. Happy with the process! Glad to recommend

Value for Money
Cleaning & Maintenance
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1 comment
Aqua Technics
Customer ServiceAqua Technics

Hi Triona, thanks so much for your review. Very happy that we worked through a few speedbumps together to get you swimming in time for the warm weather. Enjoy your pool!

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Questions & Answers

Alan

Alanasked

One of the return nozzle eyeballs has dropped out into the pool for the second time in 12 months.It is difficult to get back in and I’m not sure why this is happening. Appreciate your advice.
Alan

1 answer
Chris
Chris

Sorry Alan, we haven't had this happen. We set ours to the optimum position at install and have never moved them since.

For what it's worth, with this eye-ball arrangement there are usually diametrically opposed cut-outs where the ball is inserted 90 degrees out of its normal orientation, pushed into the socket and then rotated in the vertical plane to the working position.

Hope this helps.

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