Aramex Australia

Seriously This company is the WORST Shipping Company in Australia everyone Steer Clear of this company, Lies Arrogant The Worst Help system around (NO HELP JUST ARROGANCE) Show details

This must be the worst delivery service for the Gold Coast in Queensland. We've had multiple issues but here's the latest. Tuesday 13th October in the morning they collected a parcel 45 minutes from my home address. It was delivered in the afternoon of Saturday 17th - only after both myself and the sender (a business) followed up. 4 days. Really poor service. Show details

Parcel never delivered but apparently it was "signed for " and I'm not able to get a refund. I was home all day they said it was delivered, no one came to the door. Parcel was from Temu and they will not refund as aramex said it was signed for. There is NO TRACKING HISTORY. That should be evidence. There is no proof of delivery photo and they can't show me the signature. Stay away from aramex and Temu. The item was not cheap. Show details

Terrible terrible freight company – Today is the 15th October and I am in Adelaide. According to Aramex my small parcel left Melbourne on the 30th September, with two "parcel delayed" notifications sent to me. Over two weeks to travel 800kms is ridiculous and I still haven't received it. Show details

My parcel was delivered to the block of highrise flats instead of my address, they took photo of flats front, lucky l recognised it as it's across my unit, l couldn't get in of course, had to wait for someone going on, l could see my parcel on the… Read more

floor, also delivered parcels wrong spot, l specified put parcels behind bin instead it was next to front door unconcealed l live in high theft area, put me off ordering from Amazon, disgusting delivery service

So my review 'bucks the trend' of the vast majority, but in my case you give credit where it is due. Carton of wine despatched from Sydney on the Tuesday and delivered 8am on the Friday. I mean this is pretty basic stuff that you would expect from any courier company. In my two experiences with Aramex they have not let me down. Show details ·  1

Having had trouble in the past with Aramex deliveries, I just have to say the new deliver driver for the Sunshine Coast is a gem. He knocks instead of just dropping off and he is so friendly. Well done. Show details ·  1

Late and delays every single time . I will never buy products from any business who uses Amarex for there delivery service. Edit... So the package was only 1 days late which is exeptable. The problem was the tracking system. Tracking status did not change is 6 days . It was showing not even arrived at the depot and was shaking "delayed. Then a few hours later it was delivered. I have changed my 1 star to a 4 star. Show details ·  1

Parcel was delivered 20 houses away. The neighbour brought it to my address. This is the second time I've received goods sent through this useless service. The first time the Indian girl got out of her vehicle and threw the parcel at my doorstep, about 6 feet. Luckily the contents didn't break. I was sitting in my lounge and watched her throw it.… Read more

This courier is the worst. They don't care and it's obviously an ongoing issue, just look at all the bad reviews. Why are they still in business.

Have been waiting nearly one month for a delivery item from aramex and every time get a promise we will deliver the item first one lost second just no delivery and no attempt to do such very poor service and would never use this logistics company ever false tracking and delivery notices just a very bad experience with these people should not be allowed to operate Show details

How is this company still legally operating. I now ask ebay sellers if they use Aramex and refuse to purchase if they say yes. Sometimes they lie and i never see my purchase then I end up back here writing another review yo ease my pain. Chances are, if you’re reading this it is too late for you too, sorry for your lost parcel aswell!!!!! Show details

5 days and counting to get a bottle of wine from Melbourne to Wollongong! It took DHL 4 days incl customs clearance to get a package from Auckland to Canberra. They've always been the worst couriers and I cringe every time I see a business using them to send me something. Pay a little more and keep your customers happy. Show details

Order an item from NSW, ETA was 5 days. I live in Tasmania and the parcel has now been sitting in Brisbane for 4 days. Why on Earth was it sent in the opposite direction. I chose not to contact Aramex chat as from many, many dealings all I get is higher blood pressure as their response is just as slow and zero care factor as their deliveries. It… Read more

has me baffled as to why suppliers choose this company, I really wish prior to ordering alarm bells ring saying Aramex is the delivery company.

They really need to change stars to be negative. This is the most rubbish service. Twice attempted delivery. Nobody ever came we have cameras and nothing was ever attempted. This is the worse courier. Why are they still in business. Show details

Would have to be the worst postage company, from throwing packages across my garden to leaving items in the rain and even in clear sight to possible theives going past my property Show details

Absolutely substandard delivery service. A parcel travelling between a supplier, depot and delivery address all within Melbourne for over two weeks now, yet there is no delivery update and no indication of when it will arrive. Customer service is unresponsive, there is no sense of urgency, and the tracking system is practically useless. All it… Read more

tells me is that the parcel was collected and sent to a regional center (?)

This is completely unacceptable. The lack of communication, accountability and basic customer service is appalling.

My advice: avoid Aramex and think twice before buying from suppliers who use them.

Aramex is beyond rubbish! I booked a consignment for collection on Tuesday 6/10/2026. The Aramex courier did not come, despite me taking the day off work and being home all day. I called Aramex and they said it would be collected on Wednesday 7/10/2026. Yet again the Aramex courier did not come, after me having taking a second day off work and… Read more

being home all day. I rebooked the collection for today (Thursday 8/10/2026). It is now 4.04pm ACST and the courier still hasn't come. I've called Aramex six times! I'm so frustrated and angry. I will never use Aramex again, and I will discourage all my contacts from using them.