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Respectful, kind and professional!
I recently needed some advice about bankruptcy and found Aravanis online!
I’m so very glad I did.. I was very worried, nervous and anxious about the process, but my advisor from Aravanis was great.
There was no judgment, and Aravanis completely worked around my hectic schedule with great patience and understanding!
The process was made simple to understand and help was given every step of the way!
I would thoroughly recommend talking to Aravanis, the service is absolutely top notch!
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Fantastic company to deal with and staff go above and beyond.
This company was courteous and understanding, non judgmental with my circumstances. Prompt in replying to messages, highly recommend for anyone who is dealing with financial troubles. Cheers to John who led me down the right path and went above and beyond to get get me back on my feet.
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Excellent friendly staff who made a stressful situation easy.
Helpful in a situation that was stressful and affecting my everyday life , making it easy and less troublesome. Very prompt in dealing with my problems. Great communication with me and informative.
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- 4 reviews
- 1 like
Persistently blocked from giving negative review
This company was friendly and helpful during the process of going bankrupt and for that i was greatful. However since then i have found it difficult to get honest answers from them with prolonged delays and have had serious concerms about unnecessary breaches to privacy. In addition i have made significant income contributions and the creditors have received almost nothing. The unexpected can happen during your bankruptcy and i would advise to seriously consider going directly through AFSA. I genuinely hope to help people make a more considered decision regarding who they allow to manage their bankruptcy. Ultimately they are essentially working with you and you need to be able to trust them and feel comfortable communicating with them.
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Great customer service, no terrible approach and personable
Aravanis has been a life saver for myself. After going through financial troubles, Aravanis has been fantastic, would highly recommend. A 10 minute no terrible phone call with John helped set me on the right path and told me exactly what I needed to hear. Aravanis has had great communication with me every step of the way. Highly recommend
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A very good experience
I found myself with no other option after a very long divorce and then devastated financially by cancer. The whole process was handled with complete respect. The team at Aravanis were exceptional.
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Seamless experience from the start
It was a spur of the moment decision to see if Fox Symes could help me consolidate my unsecured loans, as i wasn’t getting ahead with my debts. Their process with receiving my phone call to connecting me to a consultant to understand my situation reinforced my faith in customer service with real people.
The consultant was respectful of my circumstances and the communication was prompt. Within 24 hrs the solution was better than expected. Such a weight off my shoulders.
Thankyou so much for making this a seamless process.
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Real help reviewing financial hardships
Thanks to the Aravanis Team, transparent and understanding with my circumstances and assisted step by step, all the way through providing reading material and expertise to help me reach my direction and decision. Much appreciated.
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Outstanding service, professional and supportive.
I found myself in a difficult position not knowing where to go or what to do. My first conversation was one I never wanted to have with anyone, I was emotional and did not have any idea as to how I was going to get out of the financial problems I was facing. John listened and supported me. His words allowed me to face the reality of my situation and what the best course of action would be for me. He walked me through every stage of the process. My advice to anyone going through financial hardship is to contact Arvanis and start the conversation to your financial freedom. Thank you so much.
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Very professional and nonjudgmental
Very professional and friendly. From the initial phone call I felt like I had done the right thing by calling. John was very understanding and nonjudgmental. Thank you so much.
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- 4 reviews
- 1 like
Listened patiently, gave good, honest, advice ... freely.
I called because of my complicated situation following the liquidation of my business and continuing indebtedness. John, who answered the phone, heard me, quickly drew out the relevant facts .... and advised me well ... which, in my case, was to seek further legal clarification of the implications of my circumstances. Thank you, John .... you really were a help and bless you!
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- 2 reviews
Need help! These guys are the best!
My finances where out of control, no one would help me until John phoned me, they listen and understand what your going through! The team guide you step by step , anything your not sure about, there ready to help you, Highly recommend!
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- 2 reviews
Friendly service and professional advice at all times
From the first meeting when they gave their initial recommendation to the last email concluding the service, Aravanis were always professional and friendly. I took a year to decide that the advice they gave me was the best solution for my situation, and I am glad I did.
It was interesting to see the change in behaviour of firms with whom I believed I had a strong relationship, and Aravanis were valuable to me simply for their honesty and openness, as well as no longer having to deal with these firms directly.
They offered the best solution for my problem and I can contrast that to the very poor advice and guidance offered by government agencies.
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A well made decision - excellent support and expert guidance.
John has been approachable, knowledgeable and very patient. I never felt he was condescending or that I was a problem. It is a huge relief to have expert help and support to manage a complex and emotive process.
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Making Money From Your Misfortune
In my recent experience, bankruptcy is better 'suited' to people who sit under the income threshold. I lost my home and rental property and the money from the sale of them basically lined the pockets of Aravanis rather than my creditors. The correspondence from Aravanis made me feel like a criminal rather than someone who lost his job and had no other choice. All i can sum up with is, think very long and hard about if bankruptcy is really the best option for you and maybe just go through AFSA.
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Hi Chollie M,
Thank you for taking the time to write this review. ...
Read more We’ve searched our records and are unable to find anyone matching the name or specifics you’ve mentioned but we’d like to provide you with some further information anyway. Registered trustees (like us) and the Official Trustee (AFSA) perform the same role when it comes to administering bankruptcies. The laws regarding vested property and income contribution payments in bankruptcy don’t vary according to which trustee is administering an estate. If vested property was involved in your administration and no third-party offers were forthcoming or paid, the trustee (whether they be a registered trustee or AFSA) would have been obligated to realise the value of any vested property for the benefit of creditors. Also, the trustee (whether they be a registered trustee or AFSA) are entitled to be remunerated for administering that estate from any such realisations (subject to credit approval). Another thing to mention is that all trustees are obliged to investigate a person’s financial affairs when they become bankrupt. The trustee is also obligated to provide the bankrupt person with clear and concise directions when it comes to written correspondence. So while we do understand that the formal written correspondence can sometimes seem daunting and is very direct, unfortunately, all trustees have to comply with these standards. If you believe that we are (or were) your trustee, we’d encourage you to raise a formal complaint with us via complaints@aravanis.com.au so we can investigate further and address any concerns or queries you have. Also know that in the event you believe your trustee has not acted in accordance with the Bankruptcy Act, you do have the option to raise a formal review of your trustee’s decisions through the Inspector-General. You’ll find more about this process here: https://www.afsa.gov.au/about-us/complaints-and-reviews/request-review. We hope this helps and best regards, The Team at AravanisQuestions & Answers
Hi can you advice me please I have a large dept with a business partner.i resigned from the business in 2017.but still have my name on the trust.if I go bankrupt how does this affect my business partner?
Thankyou
I look forward to hearing from you.
Cicilia
Hi Cicilia,
Thanks for reaching out. ...
Read more While we’d love to give you a simple answer, that’ll be tricky because this isn’t a simple question. The outcomes will vary depending on the particulars of you and your business partner’s situation. It might be a good idea to make an enquiry with us directly and have a chat with one of our consultants. Our number is 1300 369 168 or you can email your contact details through to enquiry@aravanis.com.au and we’ll call you. We look forward to speaking with you soon, The Team at AravanisGet an answer from our members and Aravanis representatives
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Hi Jo.C,
Thanks for taking the time to provide your feedback. ...
Read more We can assure you that we have not blocked any attempts to leave a review. Product Review is a third party review platform and as such, businesses have no ability to prevent anyone from leaving a review. In terms of your administration, your trustee (whether us or AFSA) has a duty to manage your estate in accordance with the Bankruptcy Act. The legislation doesn’t vary according to who the trustee is. In regards to contributions paid or any other particulars of your administration, we’d be happy to investigate your concerns formally. To assist with this process, please raise a complaint with us directly via complaints@aravanis.com.au. Best Regards, The Team at Aravanis