16 questions from our users
Hi, the oven door has been getting more and more difficult to open and now it is almost impossible. This has been a great oven and I really hope this matter can be easily fixed. I am in Christchurch, New Zealand.
Thanks for your advice, Julie
Please contact our Ariston Office in NZ at email@example.com who will be able to assist you further.
The oven door is sticking and very hard to open. Suggestions to improve?
Please contact our Technical Department on 1300 762 219 for suggestions on how to unstick the door.
Oven wont turn on. Have power. Oven light turns on.
It is difficult to determine the issue without seeing the oven. Please give Arisit Technical Support a call on 1300 762 219 to see if they can recommend a fix.
Are transfers for the oven control knobs for CO859MT available as the imprinted designations for the switch and timer are worn away
on 1 burner there is no spark from the igniter, what could be the issue? if its a part that needs to be replaced what is the part and how much would it cost for the part?
It is difficult to determine the issue without seeing the machine. It would be best to give Arisit Technical Support a call on 1300 762 219 to see if they can send a technician out or if they can recommend a fix or replacement part.
Hi our Ariston cp859 mtx is not heating from the rear element. The upper and lower elements work and so does the fan. We have replaced the element but still no heat, any ideas?
No idea sorry - try contacting Arisit in Melbourne- you have a two year warranty maybe longer - there’s a heating element b hind fan I think?
No idea either I'm sorry. Ariston stoves normally come with 5 year warranty, perhaps you should contact their service team.
Hi Jen76, please call our service department on 1300 762 219. Kind regards, Ariston Team.
Our oven is smoking. It has been cleaned and also run for several hours to burn excess fat and still it smokes. How do I fix it? or is it just dead?
Hi Joanne, do not use your oven if it is smoking. Please call 1300 762 219 as soon as possible and request to speak to our Customer Service Department to organise a service call. Kind regards, Ariston Brand.
Hi I have a CP 859 MT AUS Uprght 70cm oven. Its been a good oven but the grill element is falling apart.
Can I repair this or get a new one?
I think the thermostat has failed on my oven. The oven heats up until the element (whichever ones are selected) glows red.
The temperature control has no effect.
Is this the most likely answer?
thanks , Mark
It may not be the thermostat but the element itself, my fan bake has stopped working unless i manually turn the fan a few times,then turn the oven on then it will go,i have been told it needs a new motor in the fan bake,this oven has been well looked after,but has not been made to last.
The motor works ok. I doubt the element is the problem as this applies to any element that I select. If it was the element I would expect it to be the one only, not all of them.
Thank you for your interest.
Dear mark, please call our team on In Warranty Period: 1300 815 589
Out of warranty Period: 1300 762 219, so we can log a service call and assit you with you problems, thank you Ariston team.
oven will not turn on. Gas cooktop igniters work but appears no power to the oven. When I turn oven function knob there is flash of light. The clock/timer is not illuminated. Any help?
my ariston cooker is removing stinging smoke when trying to bake. what is the problem?
Hi Min, I experience the same issue with my oven upon opeing of the door when baking. The hot air that comes out of the oven stings your eyes and makes them water, l have to remind my self to stand well back when opeing the door and not have my face to close. I'm sorry l am unable to help you as to why this happens, but l am also not surprised given the problems l have had with this oven.
Hi Min, we are sorry to read this, this does sound odd, can you call our team on 1300762219 so we can help you here, perhaps you have fat on the elements and its the fat burning off? Hard to say without having further details, thank you Ariston.
My Cp 859 MT timer is becoming quieter and quieter - is this a replaceable part? Is it something that I can fix or do I need a technician?
You will very definitely need a Technician, Ariston has all the parts you need and will organise the parts and a Technician for you, if your stove is still under warranty.
Contact Ariston on 1300 815 589 in Australia or NZ (09) 306 1020 you will need the purchase number and date off your receipt or invoice, so have it ready before you contact them, hope this was helpful.
Hi, my manual provided instructions to use the self cleaning however doesn't state how long, a google search has times from 1 hour to 6 hours, so I'm confused on how long I should set it for...my oven has recently been very active and I need to clean it. I set it for 1 hour and it started smoking so I turned it off so doesn't have the lock feature some ovens have...any guidance will be much appreciated?
All I've ever done is leave it to its own devices, unless something has bubbled over. Then all I do wipe it up with a cloth that's has been in hot water with washing up liquid. If there's any left over the the ovens self cleaning mechanism takes over. I can vouch for even sticky treacle sauce that escaped all over the oven base when a springform cake tin let it all ooze out. Hope this helps :)
Hi Ameada, the oven you have has catlytic liners so this means that you can wipe off any residue after cooking in the oven, its not that it self cleans. I believe the reason that it was smoking was becasue the fats thet had been left on your oven began to smoke. once finished your cooking wait for the oven to cool and wipe off any residue with a damp soapy cloth. Thank you Arisit Team,
Is this oven still on the market & if so who thru.
How long is the warranty period, are buyers still happy with the appliance a few months down the track.
Any help appreciated ,missizzy
how big is this exact measurements reqd?
I'm not sure what you are asking. Which measurements are you enquiring about?
Here is a link to the user manual which has somew technical specs and may have the information you are asking for.
The Ariston team
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