Reviewer Photos & Videos
- Verified customer
Boots disintegrated within 3. Worst boots I've ever had. Bitterly disappointing.
Purchased the boots in December on the recommendation of my podiatrist and the retailer, by the end of March, the sole had split and started peeling off. This is a totally unacceptable outcome.
I have worked in the building industry as an electrician for 30 years, and have never had a pair of boots disintegrate so quickly. In my opinion, these are not satisfactory work boots if they can't handle basic tasks for 3 months.
I am now in a position, where in the middle of a health crisis, I have no work boots and limited shops open to find and try new boots - fantastic!
Oxide (Steel) (4E) Black (Male/Senior) - Size 7.5 - fell apart after 15 months
I work as a physiotherapist in a hospital - involves about 10000 steps per day of walking in the hospital.
The outer sole began to crack and chip after 3-4 months. The bottom of the sole fell off after 15 months. I would expect a pair of runners to last longer than that! Do not buy these.
Ascent Alpha 2 (4E) Women’s black safety Boots
100% Love these boots. Fantastic support and comfort. Funny sizing though. Had to go down a size in my regular shoe size. Not sure about wear and tear as I’ve only been wearing them about a month. The AUS safety standards match steel cap boots as this is a composite boot. I’m very happy with that. Bit pricey but at this stage well worth the cost.
Brilliant products, brilliant customer service!
In a day and age where good products and good customer service are a rarity, ASCENT Footwear really are the best of the best! Bravo for creating excellent footwear for my children, and bravo team for excellent delivery and shipment detail. I am a repeat customer and will continue to shout from the rooftops to other parents how good your products are. Thank you :)
Flawed Customer Service
Given a lot of the shoes sold by this organisation cannot be purchased in store, with only select varieties available to try in store, one can only resort to making purchases online without really knowing if they will be a good fit. I since experienced great discomfort and injury with the new pair purchased and was told that I could get it refunded and their restocking fee wouldnt apply. On returning it back, they then advised the restocking fee would apply despite communications and evidence to show that it wouldnt. Despite sending them the ex...act email that indicated this by their team, the representative merely restated the terms and conditions. READ the information and dont commit to something youre not prepared to honour! After exhausting me through this long winded process they then said they would apply the correct refund. I will be sure to let everyone I know of this flawed customer experience.
Comfortable but dont last
Im onto my second pair of alpha work boots. Comfortable to wear but both pairs have failed in 5 months with the sole splitting across the ball of the foot. Disappointing considering the price point. Another note, because the zipper runs more vertical than diagonal, or parallel with the laces the boot is harder to put on and take off compared to others on the market. And be aware that unlike every other boot manufacturer in Aus ascent boots are sold in US size not UK so go 1 size up than what you normally wear.
Total disappointment Alpha safety boots
I work 12 hour shifts and i am on my feet all day. I bought these boots as they claimed they are safety boots more like sneakers. Plus the name athletes foot you would trust to get it right. How wrong was I. They were the most uncomfortable boots I had ever worn. They were not cheap either.
When I was wearing the boots I could actually feel objects through the boots. Not ideal for working on a construction site.
I cannot comment on the longevity on these boots as I did not wear them long enough.
Comfortable, durable, hard wearing, top quality shoes
I've been buying and wearing various Ascent brand shoes for the past 8 years. They are hard wearing, and I am very hard on shoes. I spend most of the day every day on my feet and do a lot of walking and I cannot find more comfortable shoes for the same price. They are not cheap, but they are not overly expensive and they are the best quality materials, workmanship and finish. The company offers free exchange for online purchases to try a different size, and no cost return postage.
The only issue i have had with these shoes is with the siz...
ADELA Buckle not even 3 terms.
As with Mandy we went with an Ascent shoe this year. My daughter was fond of the flower inner sole and Athletes Foot sold me on the invisible scuff protection. We're had to chuck them part way through term three due to scuffed and damaged toes plus a broken buckel. We've gone back to the Clarke's shoes we were wearing last year for the remainder of this year and will not be making the same mistake again next year. The Ascent runners are AMAZING and will see the year through well and truly. The school shoe is just so disappointing.
Ascent Avara shoe
I bought the Ascent Avara shoe for work from Athletes Foot. It has a good solid heel and base. The insole has arch support and is very comfortable. Nice black leather lace up shoe.
worst workboot I have ever worn
I purchased a pair of Ascents workboots 10 months ago after reading about their superior comfort and durability. After 4-5 months the stitching was deteriorating and becoming unstitched. I returned them to my place of purchase and after 4-5 weeks they were replaced. 5 months after getting my new pair of boots the soles are peeling off the boot and splitting. I don't work in wet areas or anything unusual. I have been told by Ascent that under normal conditions their boots should be replaced every 6-9 months!!!!! These boots cost $220 and the lif...e expectancy is 6-9 months? I have been wearing these type of workboots for 30 years and these boots are by far the worst boot I have ever had the displeasure of wearing, not only is the quality of the boot sub-standard but they are also not as comfortable as many other wookboots that are available. Do yourself and your wallet a favour and give these boots a very wide berth. I will be going back to wearing Mungrel workboots from now on. If I could have rated these boots under 1 star I would have.
comfortable. poor quality soles
My husband bought some steel cap work boots which he wore for his full time job and the soles flaked and split after 3-4 months. I bought some sandals which I wore a few hours a week and after 6 months the soles had cracked. After spending a decent amount of money on these shoes I would have expected better. Never again.
Ascent Eve School Shoes - warning don't bother!
I have been a big fan of ascent Mary-Jane school shoes for years. This year my daughter was delighted that ascent now had a t-bar range. Unfortunately, the quality was inferior to the high standards I have come to expect from Ascent. Within two weeks, the leather was all scuffed and clumpy, didn't even look good when polished-they looked the same condition as the ones she had had for a whole year! Notified head office and was told it was just a result of repetitive kicking on an abrasive surface. My daughter was in the same classroom as last ye...ar - ie both pairs of shoes went through EXACTLY the same school conditions. I was not offered a refund or exchange even when I sent photos of the old Mary Janes compared to the new t-bars. So disappointed not only in the quality, but in the fact my years of loyal customer service amounted to nothing with head office. One of the reasons I went to the bother of contacting head office was I thought they would like some feedback about the inferior quality of their new range, especially from a repeat customer.
I have been buying Ascent Footwear for my daughters for school for years. I won’t buy anything else. Superior quality.
Very satisfied with range, quality and service. I won’t buy anything else. The product has lasted well over 12 months and have been purchasing this product for several years now.
I picked up a prescription of as shoes in Newcastle over 15 years ago, using probably twice a week and just now the sole ( rubber) is starting to lift. Will be taking to a boot repairer to have filed if possible to use a bit longer. New ones a bit out of my price range now
- Verified customer
Spent a decent amount of money on a pair for my son starting prep. Wore them today and didn’t last the day. Teacher had to take them off because he had big blisters behind both heels. Not sure if he was fitted incorrectly or just because they are new. will see how they hold up tomorrow with 2 pairs of socks and bandaids ☹️
Aside from that great looking shoe. My daughter has worn her’s twice now with no problems.
Bought Apex senior for my son and they lasted 2 years ! His foot is very broad so the extra width options were perfect. Could have gone another 6 months but he needed to go up a size for this new school year . Out preformed Clarks for durability and way more comfortable than doc martens on his arch. Highly recommend !
Nurse Ascent Avara lasted 9 months
I bought a part Ascent Avara in May 2018, I’m a nurse doing 12 hours shift and these shoes are no longer wearable after 9 months wear. They have a nice look and the non slip effect is handy, but I bought these as advertised for nurses and after 10 years working I’ve never had to replace shoes this quickly. The sole is incredibly hardened and has caused a great deal of discomfort to me post 3 12 hour shifts where I was unable to prioritise getting new ones. On return to Athletes Foot they were excessively pushy that it wasn’t the shoes fault and...that they are the absolute best shoes. I explained the above and tried a fresh pair in comparison to other brand sneakers; the sneakers won. If the soles hadn’t hardened so quickly I would recommend these shoes but I expect my shoes to last longer than 12 months- if you advertising to nurses they should be made to withstand the long shifts and lots of time on my feet.
Blisters for my girls
Bought leather Ascent Adiva school shoes for my girls 9 & 10 from Athletes foot so should have been fitted correctly. Eldest wore hers for 1 hour and massive blister on each foot which burst. Youngest same story after 2 hours. Took old Lynx shoes up to the school to replace them which at least have some padding on the heel. Tried again with 2 double extra large bandaids on each heel but ripping through again after 20 mins. $130 each for torture. Put some padding on the heel of kids shoes please.
Questions & Answers
What are the difference between Ascent Contest and contest 4E.' Also I want to know difference between Ascent zest and citizen.
I am suffering from Achilles tendinitis and will use custom built orthotic (sole) in shoes.
Can you please tell me where your accent things are made please
My boots are made in Vietnam I would post you a photo of proof but doesn’t look like I’m able to. Sorry.
Ascent F.Ascent Footwear
Thank you for your inquiry!
We are a born and bred Australian company, all our shoes are designed in-house and then manufactured in Vietnam.
Let us know if you need any more information.
Hi. I love my Ascent Apex Max 3. They would be the most comfortable work shoe I have purchased. Unfortunately, my foot is spreading with age. Could you please tell me how I can purchase a 2E or 4E width in a US Size11. Thank you.
Ascent F.Ascent Footwear
Thank you so much for the lovely feedback, we're so glad the Apex Max 3 has helped support you!
The only options we have in those widths are Apex 2E, Apex 4E, Geelong 4E, Contest 4E, Vision 2E. Geelong and Apex would also be good options.
You can find these styles on our website here: https://www.ascentfootwear.com.au/
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