Ascent Footwear

Ascent Footwear

 Verified
Ascent Footwear
4.0

306 reviews

PositivevsNegative
73% · 22462 · 20%
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Return Claim MadeYes · No
Sizing
  • Slightly small
  • True to size
  • Slightly large
  • Very large
Product Appearance As advertised · Not as advertised
Product Quality
2.9
Shipping
4.3

Reviews

306 reviews
Trevor
Trevor3 posts
  Verified

Vision - Sole peeling

I have purchased the Ascent Vision runner for a number of years now. They seem to be failing at a faster rate, in that the centre part of the "three part sole" (which contains the circle) is separating from the sole. My first pair took a couple of years and my current pair has taken less than a year. Very disappointing as I like the runner in most other aspects. They are an expensive shoe ($200), so I expected better longevity. Show details
Sarah S.
Sarah S.Sydney, NSW3 posts
 

Terrible shoes that don’t last

Have bought my son Ascent shoes since kindy. I did notice they didn’t last the full school year but always thought it was close enough. This year his shoes lasted less than three months being worn three days a week! There is a massive hole where the toe is.

The shoe laces must also be terrible quality as they always last two weeks until I replace them with the supermarket brand.

I emailed Ascent who said return through the store and the store say it’s Ascents problem. So fobbed off by both it seems. I’ve put a claim in, waiting for response. Show details

Joshuasmommy
JoshuasmommyMetropolitan Adelaide, SA15 posts
 

Poor quality and zero customer service

My son has always had ascent footwear throughout his school years as they are just so comfy and has always lasted until he needs a new size. This year is the first time the shoes came up looking more broken than a whole year of wear. And we are only in March ( so 1 and 1/2 of wear) . Contacted ascent who didn’t want to know about it or give advice as it’s against their policy I was told . Ascent told me to go back to the retailer eventho it was sent direct from ascent HQ. Such poor form and unfortunately has lost me as a loyal customer Show details
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Tonyinoz
TonyinozAdelaide5 posts
 
Product Quality
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Daniel h
Daniel hGreater Melbourne (Metropolitan), VIC3 posts
 

Ascent Alpha 2

I have the same issue as all on this site. Ascent Alpha 2 work boots expensive, but sole is pathetic. The sole completely disintegrates after short term use. Do not buy these boots. Show details
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Russell
RussellBrisbane7 posts
 

Serious Manufacturing Issues

The good points about Ascent shoes are their great comfort and amazing cushioning. Unfortunately though, Ascent CLEARLY have a MAJOR quality control issue with their shoes. Someone from Ascent needs to fly to the factory manufacturing these shoes in South East Asia pronto and get this sorted out. The soles on these shoes are quite frankly pathetic. They split and literally peel away from the rest of the shoe in such a short space of time. This can happen anywhere from within 3 weeks to 2 months of normal wear. I have no doubt that they are totally aware of these issues and after returning shoes time and time again, I am saying goodbye to Ascent, I will never buy again or recommend this brand.
Product Quality
Shipping
Taki G.
Taki G.South East Queensland, QLD
  Verified

Ascent work boots

Just returned second pair since March … Never in 10 years have I seen such poor workmanship from ascent… Reading prior reviews they have a big problem in manufacture and are burying there head in the sand…. Show details
Peter
Peter
  Verified

Sounded good, but in reality were disappointing

I was recommended Ascent safety boots by my podiatrist and after reading the product information on their website, the Oxide boots seemed suitable with their mid-sole stability and arch support and the company’s quality approach to footwear. I tried the Oxide’s on in an Athletes Foot shop and they felt okay. However, after one day of working in them, I started getting sore knees and upper back (even with my orthotics in them). They didn’t feel supportive at all. Disappointed to have wasted my money Show details
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James W.
James W.
  Verified

Ascent Work Boots

Comfortable shoe but the sole cracked across the middle in 7 months, for the high price I didn't get my money's worth. Show details
Product Quality
Neil
NeilGreater Melbourne (Metropolitan), VIC2 posts
  Verified

Annoying fault

I bought a pair of brown creed 3's. They are superb walking shoes, well padded, excellent support, reasonable weight, and a beautifully gripping sole. But unfortunately the shoes are so different in colour that I look like I'm wearing shoes from two different pairs. So I find myself with a superbly comfortable pair of shoes that will never be worn anywhere but a walking track because of poor quality control when matching pairs. Very disappointing, and for the price, not good enough. Show details
Ana
Ana
 

Lasted 2.5 months

Spent double for the Ascent Apex shoes for my son and they lasted 2.5 months. The front sole wore away then broke off. No refund from the retailer. Not as great as they sound, warranty not honoured Show details
criticalcustomer
criticalcustomerAU10 posts
 
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migliosj2
migliosj28 posts
 

After 2 years: still like brand new!

I bought a pair of Contours 2 years ago and have worn them almost everyday to work. I bought them because I had a knee injury and wanted to support my arch and my knee. They are brilliant and still look like new and are the most comfortable shoes I've ever owned. If they ever wear out, I'll buy another pair! Show details
Bruce
BruceHunter Region, NSW83 posts
 
Nicolad
NicoladSouth East Queensland, QLD4 posts
 

Questions & Answers

Shaz
Shaz

I'd like to know what the difference is between the kids Ascent Cluster 2 and 3, and also between the Cluster and Sustain models, thanks

Ascent Footwear
Ascent Footwear   DM   
Brad M.
Brad M.

Hi years ago I purchased my work boots ascent alpha 2.
Very comfortable & lasted forever so when I needed a new pair, naturally I bought the same! However this pair was quite different. Still comfortable but the sole has split in 2. Rivets for the laces have come away.
Is there a business that repairs?
Do I now expect a years wear to be the norm?
Brad

Grumpy
Grumpy  

Hi Brad , I am now on my 4th pair since original purchase of this brand in 2019 . All soles have split in two . Don't even last 12 months anymore.
Mark

Rileydobe
Rileydobe  

I have read that the country of manufacture has changed.. this might explain why this brand has gone from excellent to poor quality...

Grumpy
Grumpy

Hi ,
Do Ascent Alpha 2 safety boot have any know concerns ? Have noted a couple of sole concerns on here .
What would be considered normal working life of boot ? Am wanting a lace/zip up style safety boot .

See all Ascent Footwear questions

Details

CategoryOnline Shops and Footwear Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $69.95
Mens / Womens ClothingMens and Womens
Labels Sold Own Label
Buy Now, Pay Later OptionsNone
Type of Footwear OfferedCasual & Dress Shoes, Exercise & Sport Shoes and Work/Trade/Heavyduty Boots
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Contact info for Ascent Footwear

  • ABN: 12097642549

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