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Ascent Footwear

Ascent Footwear

4.1 from 296 reviews · View Statistics
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Lasted 2.5 months

published

Spent double for the Ascent Apex shoes for my son and they lasted 2.5 months. The front sole wore away then broke off. No refund from the retailer. Not as great as they sound, warranty not honoured

Product Quality
1/5
Incentivised Review No
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criticalcustomer
criticalcustomerAU
  • 6 reviews
  • 6 likes

Split seams but classed as "fair wear and tear"

published
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Incentivised Review No
Return Claim MadeYes
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migliosj2
migliosj2
  • 7 reviews
  • 1 like

After 2 years: still like brand new!

published

I bought a pair of Contours 2 years ago and have worn them almost everyday to work. I bought them because I had a knee injury and wanted to support my arch and my knee. They are brilliant and still look like new and are the most comfortable shoes I've ever owned. If they ever wear out, I'll buy another pair!

Product Quality
5/5
Incentivised Review No
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Bruce
BruceHunter Region, NSW
  • 20 reviews
  • 26 likes

Ascent Avara is incredibly good!

published
Product Quality
5/5
Incentivised Review No
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Nicolad
NicoladSouth East Queensland, QLD
  • 3 reviews

Ascent scholar shoes

published
Incentivised Review No
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Nisha G.
Nisha G.Sydney, NSW

Excellent fit

published

The fit is very good. It has lasted the whole year and is still going. Very good for everyday school shoes.

Product Quality
5/5
Incentivised Review No
Ascent Footwear
Ascent F.Ascent FootwearSend a private message

Hi Nisha, we're very pleased to hear your school shoes have lasted the whole year. Thank you for supporting Ascent Footwear.

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Great school shoes

published

We've had ascenr for our girls for years. They've been hard wearing and comfortable. Thank goodness not made in China.

Product Quality
5/5
Incentivised Review No
Ascent Footwear
Ascent F.Ascent FootwearSend a private message

Hi, Thank you for your review of our school shoes! We pride ourselves in offering high quality product that is comfortable for growing (and grown) feet.

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Abdul R.
Abdul R.Greater Melbourne (Outer), VIC

Assent Delta shoes are very comfortable

published

Great shoes to wear and is very comfortable if you are on your foot all day.
I have been wearing a Delta for good 10-12 years as I used to buy a pair from Athletes foot.
But recently have been getting direct from Dominion cross.
Only issue is the soles keeps splitting as I have complained before.
Great customer service though and highly reccomended.
I am going to get 1 pair soon.

Product Quality
5/5
Shipping
5/5
Ascent Footwear
Ascent F.Ascent FootwearSend a private message
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Greg R
Greg RSydney Surrounds, NSW
  • 12 reviews
  • 24 likes
  • Verified

Boots disintegrated within 3. Worst boots I've ever had. Bitterly disappointing.

published

Purchased the boots in December on the recommendation of my podiatrist and the retailer, by the end of March, the sole had split and started peeling off. This is a totally unacceptable outcome.

I have worked in the building industry as an electrician for 30 years, and have never had a pair of boots disintegrate so quickly. In my opinion, these are not satisfactory work boots if they can't handle basic tasks for 3 months.

I am now in a position, where in the middle of a health crisis, I have no work boots and limited shops open to find and try new boots - fantastic!

Useless.

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Product Quality
1/5
Incentivised Review No
Ascent Footwear
Ascent F.Ascent FootwearSend a private message
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Michael
MichaelGreater Melbourne (Metropolitan), VIC
  • 2 reviews

Oxide (Steel) (4E) Black (Male/Senior) - Size 7.5 - fell apart after 15 months

published

I work as a physiotherapist in a hospital - involves about 10000 steps per day of walking in the hospital.
The outer sole began to crack and chip after 3-4 months. The bottom of the sole fell off after 15 months. I would expect a pair of runners to last longer than that! Do not buy these.

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Product Quality
1/5
Incentivised Review No
Ascent Footwear
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JO P.
JO P.
  • 6 reviews
  • 6 likes

Ascent Alpha 2 (4E) Women’s black safety Boots

published

100% Love these boots. Fantastic support and comfort. Funny sizing though. Had to go down a size in my regular shoe size. Not sure about wear and tear as I’ve only been wearing them about a month. The AUS safety standards match steel cap boots as this is a composite boot. I’m very happy with that. Bit pricey but at this stage well worth the cost.

Product Quality
5/5
Shipping
5/5
Ascent Footwear
Ascent F.Ascent FootwearSend a private message
JO P.
JO P.
Ascent Footwear
Ascent F.Ascent FootwearSend a private message
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Nikki
NikkiSouth East Queensland, QLD

Brilliant products, brilliant customer service!

published

In a day and age where good products and good customer service are a rarity, ASCENT Footwear really are the best of the best! Bravo for creating excellent footwear for my children, and bravo team for excellent delivery and shipment detail. I am a repeat customer and will continue to shout from the rooftops to other parents how good your products are. Thank you :)

Product Quality
5/5
Shipping
5/5
Ascent Footwear
Ascent F.Ascent FootwearSend a private message
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Reviewer
ReviewerMelbourne
  • 13 reviews
  • 29 likes

Flawed Customer Service

published
Product Quality
1/5
Incentivised Review No
Return Claim MadeYes
Ascent Footwear
Ascent F.Ascent FootwearSend a private message
Reviewer
Reviewer
Ascent Footwear
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Reon E.
Reon E.South East Queensland, QLD

Comfortable but dont last

published

Im onto my second pair of alpha work boots. Comfortable to wear but both pairs have failed in 5 months with the sole splitting across the ball of the foot. Disappointing considering the price point. Another note, because the zipper runs more vertical than diagonal, or parallel with the laces the boot is harder to put on and take off compared to others on the market. And be aware that unlike every other boot manufacturer in Aus ascent boots are sold in US size not UK so go 1 size up than what you normally wear.

Incentivised Review No
Return Claim MadeNo
Ascent Footwear
Ascent F.Ascent FootwearSend a private message
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GoneCamping1975
GoneCamping1975Sydney, NSW
  • 12 reviews
  • 17 likes

Total disappointment Alpha safety boots

published

I work 12 hour shifts and i am on my feet all day. I bought these boots as they claimed they are safety boots more like sneakers. Plus the name athletes foot you would trust to get it right. How wrong was I. They were the most uncomfortable boots I had ever worn. They were not cheap either.
When I was wearing the boots I could actually feel objects through the boots. Not ideal for working on a construction site.
I cannot comment on the longevity on these boots as I did not wear them long enough.

Incentivised Review No
Return Claim MadeNo
Ascent Footwear
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Questions & Answers

Peter P.
Peter P.asked

Gday

Just wondering how long the boots have been made in Vietnam for ? I recently bought a new pair and noticed it. My old pair roughly 3 years old, I swore they were made in aus

Thanks

1 answer
Ascent Footwear
Ascent F.Ascent FootwearSend a private message
Graampy
Graampyasked

Hi. What is the warranty on Alpha 2 workboots? I bought a pair less then 6 months ago, both boots now have cracks the whole way across the sole right through to the inner sole. Would this be covered under warranty?

1 answer
Ascent Footwear
Ascent F.Ascent FootwearSend a private message

Hi Graampy, please contact us via email info@ascentfootwear.com.au to discuss this further.

emailmeifyouneed2
emailmeifyouneed2asked

Why am I reading that ascent are very poor responders in replacement and refunds when a customer purchases an inferior product and are not apologising at all for their mistakes? There is a serial theme here

1 answer
Ascent Footwear
Ascent F.Ascent FootwearSend a private message
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Details

CategoryOnline Shops and Footwear Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $69.95
Mens / Womens ClothingMens and Womens
Labels Sold Own Label
Buy Now, Pay Later OptionsNone
Type of Footwear OfferedCasual & Dress Shoes, Exercise & Sport Shoes and Work/Trade/Heavyduty Boots
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