Reviewer Photos & Videos
Lasted 2.5 months
Spent double for the Ascent Apex shoes for my son and they lasted 2.5 months. The front sole wore away then broke off. No refund from the retailer. Not as great as they sound, warranty not honoured
Split seams but classed as "fair wear and tear"
After wearing my Ascent Alpha workboots for about 9 months, I felt they were becoming sloppy and I needed to do them up tighter to keep them feeling firm. I noticed I was getting small amounts of gravel and dirt inside the boots. On looking closely at the boots I could see the leather had come away from the soles on the outside edge of booth boots. I returned them to Athletes foot and they informed me they returned them to the supplier.
I was expecting they would be replaced, however the verdict, communicated to me from Athlete's Foot, ws tha...
After 2 years: still like brand new!
I bought a pair of Contours 2 years ago and have worn them almost everyday to work. I bought them because I had a knee injury and wanted to support my arch and my knee. They are brilliant and still look like new and are the most comfortable shoes I've ever owned. If they ever wear out, I'll buy another pair!
Ascent Avara is incredibly good!
My wife is a busy Registered Nurse in aged care. On-shift, she is responsible for some 60 beds in a high care facility and during a normal shift, she can cover about 10km around the facility which includes up and down stairs (tracked with an app on her phone). After a shift, she often walked home, about 3km. Incredibly, her Avaras lasted 8 years, and they still have life in them!! There are no signs of delamination and the inner soles are still in remarkably good condition and quite serviceable. She has always said they have been the most comfo...rtable shoes she has ever owned and said if it were up to her, she would mandate them for all nursing staff. She was joking of course as she does not believe in mandates, but these shoes from an Aussie company have certainly proved themselves. :)
Ascent scholar shoes
Purchased a pair of ascent scholar shoes instore from Athletes foot. Outer heels on both shoes came away from the sole after 9 weeks of wear (five months after purchase). The manager in athlete's foot advised that he wasn't able to assess the shoes to determine whether they were faulty and that they needed to be posted to Ascent for assessment leaving my child without appropriate shoes to wear to school. The manager also said he could not comment on whether the heels coming away was something that was likely to be assessed as a fault when they ...were received by Ascent. It placed us in the difficult position of having to purchase new shoes for our child to wear to school in order for the shoes to be left with Athletes Foot to send on to Ascent. I was told this process could take up to 3 weeks. In fact Ascent assessed them very promptly and confirmed it was a fault and I was then contacted by Athletes Foot to return back instore for a refund. A messy process but one with a satisfactory outcome.
The fit is very good. It has lasted the whole year and is still going. Very good for everyday school shoes.
Great school shoes
We've had ascenr for our girls for years. They've been hard wearing and comfortable. Thank goodness not made in China.
Assent Delta shoes are very comfortable
Great shoes to wear and is very comfortable if you are on your foot all day.
I have been wearing a Delta for good 10-12 years as I used to buy a pair from Athletes foot.
But recently have been getting direct from Dominion cross.
Only issue is the soles keeps splitting as I have complained before.
Great customer service though and highly reccomended.
I am going to get 1 pair soon.
Boots disintegrated within 3. Worst boots I've ever had. Bitterly disappointing.
Purchased the boots in December on the recommendation of my podiatrist and the retailer, by the end of March, the sole had split and started peeling off. This is a totally unacceptable outcome.
I have worked in the building industry as an electrician for 30 years, and have never had a pair of boots disintegrate so quickly. In my opinion, these are not satisfactory work boots if they can't handle basic tasks for 3 months.
I am now in a position, where in the middle of a health crisis, I have no work boots and limited shops open to find and try new boots - fantastic!
Oxide (Steel) (4E) Black (Male/Senior) - Size 7.5 - fell apart after 15 months
I work as a physiotherapist in a hospital - involves about 10000 steps per day of walking in the hospital.
The outer sole began to crack and chip after 3-4 months. The bottom of the sole fell off after 15 months. I would expect a pair of runners to last longer than that! Do not buy these.
Ascent Alpha 2 (4E) Women’s black safety Boots
100% Love these boots. Fantastic support and comfort. Funny sizing though. Had to go down a size in my regular shoe size. Not sure about wear and tear as I’ve only been wearing them about a month. The AUS safety standards match steel cap boots as this is a composite boot. I’m very happy with that. Bit pricey but at this stage well worth the cost.
Brilliant products, brilliant customer service!
In a day and age where good products and good customer service are a rarity, ASCENT Footwear really are the best of the best! Bravo for creating excellent footwear for my children, and bravo team for excellent delivery and shipment detail. I am a repeat customer and will continue to shout from the rooftops to other parents how good your products are. Thank you :)
Flawed Customer Service
Given a lot of the shoes sold by this organisation cannot be purchased in store, with only select varieties available to try in store, one can only resort to making purchases online without really knowing if they will be a good fit. I since experienced great discomfort and injury with the new pair purchased and was told that I could get it refunded and their restocking fee wouldnt apply. On returning it back, they then advised the restocking fee would apply despite communications and evidence to show that it wouldnt. Despite sending them the ex...act email that indicated this by their team, the representative merely restated the terms and conditions. READ the information and dont commit to something youre not prepared to honour! After exhausting me through this long winded process they then said they would apply the correct refund. I will be sure to let everyone I know of this flawed customer experience.
Comfortable but dont last
Im onto my second pair of alpha work boots. Comfortable to wear but both pairs have failed in 5 months with the sole splitting across the ball of the foot. Disappointing considering the price point. Another note, because the zipper runs more vertical than diagonal, or parallel with the laces the boot is harder to put on and take off compared to others on the market. And be aware that unlike every other boot manufacturer in Aus ascent boots are sold in US size not UK so go 1 size up than what you normally wear.
Total disappointment Alpha safety boots
I work 12 hour shifts and i am on my feet all day. I bought these boots as they claimed they are safety boots more like sneakers. Plus the name athletes foot you would trust to get it right. How wrong was I. They were the most uncomfortable boots I had ever worn. They were not cheap either.
When I was wearing the boots I could actually feel objects through the boots. Not ideal for working on a construction site.
I cannot comment on the longevity on these boots as I did not wear them long enough.
Questions & Answers
Just wondering how long the boots have been made in Vietnam for ? I recently bought a new pair and noticed it. My old pair roughly 3 years old, I swore they were made in aus
Hi Peter, Our shoes have been produced overseas (such as our Vietnam manufacturers) for over 20 years from when our company began in 2001. We work closely with their teams to ensure that the product i...s developed to our standards and in line with our designs. If you have any issues with your shoes, please feel free to email us so that we can communicate this back to them.
Hi. What is the warranty on Alpha 2 workboots? I bought a pair less then 6 months ago, both boots now have cracks the whole way across the sole right through to the inner sole. Would this be covered under warranty?
Hi Graampy, please contact us via email firstname.lastname@example.org to discuss this further.
Why am I reading that ascent are very poor responders in replacement and refunds when a customer purchases an inferior product and are not apologising at all for their mistakes? There is a serial theme here
Hi, We work with our customers who have bought direct from our website should they require a refund or replacement. When they login to their account they are able to easily return and request a refund...or replacement on a case by case basis. Should they have bought from a retailer, they are asked to return the shoes to them and the retailer will start the returns process through the correct channels.
Get an answer from our members and Ascent Footwear representatives
|Category||Online Shops and Footwear Shops & Brands|
|Offers Free Standard Shipping||Yes|
|Free Standard Shipping Minimum Order Amount||$69.95|
|Mens / Womens Clothing||Mens and Womens|
|Labels Sold||Own Label|
|Buy Now, Pay Later Options||None|
|Type of Footwear Offered||Casual & Dress Shoes, Exercise & Sport Shoes and Work/Trade/Heavyduty Boots|
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