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Asus

Asus

2.0 from 97 reviews · View Statistics

Reviews

2.0

97 reviews
  • Product Quality
    2.8 (44)
  • Return Claim MadeYes (9) · No (34)
  • Shipping
    2.2 (11)
  • Warranty Claim MadeYes (14) · No (30)
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sashandjayd

sashandjayd

  • 3 reviews

Shockingly Bad Service

published
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
Product PurchasedASUS TUF Gaming FX505DT
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Wayne F.

Wayne F.South West, WA

ASUS Worse customer experience - placed new laptop A15 gaming up for sale 4 days after purchased

published
Product Quality
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
Product PurchasedASUS TUF Gaming A15
See all answers

asus tuf gaming

published

10/10 quality, and usability, product is quick and reliable and able to handle detailed programs. it has lots of memory. It is light and comes complete with everything you need

Incentivised ReviewNo
Warranty Claim MadeNo
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  • Verified customer

Great product! Perfect for my needed

published

Very light, powerfull laptop, good screen for photo editing! I recommend it ;) works well for videogames, office job. Good response screen, fast loading (windows, app, games). I recommend that laptop for sure!

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedASUS ROG Strix G G512LI
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The reviewer stated that an incentive was offered for this review

Bradly P

Bradly PNorthern Region, NSW

  • 2 reviews
  • 2 likes

Living with the ROG Chakram ROG Balteus Qi and the ROG Strix Scope Deluxe Keyboard

published
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedROG Chakram
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Asus F402Y

Asus F402YMurrumbidgee Region, NSW

Asus F402Y

published
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Michael W.

Michael W.Perth, WA

Worst customer service - bad follow up

published

Customer service with asus does not exist after the sale is made. They email for the sake of emailing but doesnt follow up to confirm to confirm if its been received. Knowing that they can get away with not having to give a promo that was promised.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedASUS ROG Strix GeForce RTX 2070 SUPER 8GB
See all answers
Dev

Dev

  • 2 reviews
  • 3 likes

Terrible product and service

published
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
See all answers
cs2017

cs2017Sydney, NSW

  • 4 reviews
  • 5 likes

Asus UX461 Laptop

published
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Hiroshi

HiroshiSouth East Queensland, QLD

Zenfone 5Z

published

My ASUS 5Z was suddenly disabled to connect to Internet. I asked ASUS Support a solution but ASUS doesn't want to help at all because this device is not officially sold in Australia. We will never come back to ASUS product because of this poor service which is a risk.

Incentivised ReviewNo
Dharmik

DharmikSouth East Queensland, QLD

  • 8 reviews
  • 7 likes
  • Verified customer

Crap product and support

published

I would give zero if I can. Stay away from this china crap and save your money and time. We have brought laptop for my son. From very first day nothing but problems.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
Product PurchasedASUS 14" F407UA-EB352T Laptop
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Richard W.

Richard W.Sydney, NSW

  • Verified customer

Wortless warranty and dishonest company

published

I bought a gaming laptop for 2k. Within a month it developed a defect. I sent it in fir repair and they wiggled out of warranty saying it was customer damage. They sent blurry photos of dead pixels on screen and said it was me. No evidence of any damage or impact though. I was forced to use accidental damage protection, which you can only use once. I wanted original part back so it could be independently inspected. They said it needed to go back to vendor. It then clicked what they were doing. Using excuse of customer damage to not honour warranty and then sending faulty screen back to vendor to claim compensation. Unbelievable! Avoid like plague!!!!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
See all answers
SAA

SAASouth East Queensland, QLD

Cute Flip Laptop from Asus Sonicmaster

published

Not easy the link to the type of laptop I have was broken. Otherwise happy with the performance. Will see what it's like after a few months of constant use.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo

The reviewer stated that an incentive was offered for this review

So far so good

published

Bought the ASUS - G512LW-HN038T which offered a good mix of portability, battery life and CPU and GPU performance. A simple upgrade of the internal storage capacity would be nice for the stock standard. Going to use for gaming and some GPU heavy simulation work. Yet to give it a really thorough run in but all initial expectations have been met.

The reviewer stated that an incentive was offered for this review

Amelia

AmeliaSydney, NSW

Great product - helpful for work.

published

Very easy - and quite satisfied.
Initially had an issue with the camera, but this was quickly amended.
The laptop works fantastically with a dual screen monitor, and a clean design.
Never been a windows person - but now I am.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedASUS ZenBook 14 UX433FAC
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The reviewer stated that an incentive was offered for this review

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Satisfying transaction

published

Bought a ASUS ROG Strix SCAR 17 G732LWS-HG029T. With specs almost the same as ASUS Zephyrus S17 but lower price tag, this is a very satisfying purchase. The only downside is that it has only 1 USB-C port. Nevertheless, a nice, thin laptop compared to Asus G750JZ T4013H that I current using. Will definitely use it for some heavy gaming and image processing.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo

The reviewer stated that an incentive was offered for this review

Brad T

Brad TGreater Melbourne (Inner), VIC

Awesome laptop

published

I purchased an Asus Zephyrus G14 laptop grey version. This is an all round awesome laptop. It runs effortlessly with the Ryzen 9. The RTX 2060 handles anything thrown at it. The keyboard is cool to touch and intuitive. The screen is immersive despite only 14 inch and the LED display on the lid is a fantastic personalised feature. The laptop is remarkably slim and compact, despite its serious grunt. The streaming fans can be noisy during gaming, but not a problem wearing a headset! Overall, Asus did a beautiful job. The hype was well deserved. Also, thank you to Hank from Asus Marketing, Sydney, for being extraordinarily helpful!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedASUS ROG Zephyrus G14 GA401IV
See all answers

Promises Delivered!

published

I purchased an Asus Zenbook duo recently because I am already so used to working on a dual monitor setup at home and I thought it would pretty cool to interpret that in a mobile workflow. I must say, I am blown away by the quality of the Zenbook Duo. It has great battery life under heavy CPU load in applications like FL Studio, Premiere Pro, Illustrator, and Rekordbox. It has never struggled to keep up with intense rendering or handling a rediculous amount of unison voices. If you are a Producer, DJ, Logo Designer, or Video Editor like myself and enjoy the flexibility of working on dual monitors but find yourself on the go frequently, I cannot recommend a Zenbook Duo model enough!

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedASUS ZenBook Duo UX481FL
See all answers

The reviewer stated that an incentive was offered for this review

冉 冉.

冉 冉.Hunter Region, NSW

  • Verified customer

Terrible Customer Support!!!Do not purchase from ASUS

published
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Product PurchasedAsus ROG Strix G G53
See all answers

Great Laptop

published

Excellent laptop all around - only improvement suggestion is that the top right hand keyboard button on this model the off/on button and usually when comparing other laptops that button is usually reserved as the delete button, so as I'm still getting used to this laptop everytime I think I'm hitting the delete button, I'm actually turning off my laptop, which is frustrating !

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo

The reviewer stated that an incentive was offered for this review

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