Love thr bracelet and necklace I bought but the earrings HURT my ears so mich i cant wear them. Im usually not super sensitive to the metal used but it must not be hypo allergenic. I contacted the company weeks ago. They never even replied. Show details
Terrible product. I ordered 4 necklaces. All turned up tarnished. Contacted the company and their response was that is the colour of the product and refused a refund. Definitely don’t waste your money buying from them.
I've had my "Rainbow dainty chocker" bead necklace, since October 2024, I never take it off!!! Shower, beach, pool, sleeping, gardening, running, etc etc ... I wear it always. It is as beautiful today as the day I got it!! Truly. I often get compliments on it. I wear it with layers too, it adds some colour to the look ... love it! Now, I've… Read more
ordered my name on a chain and am soooo looking forward to getting it and wearing it with my bead necklace. :)
Reviews with attachments
I purchased the Sea Sparkle Earrings and Dainty Emerald Ring in late September 2025, and by mid February 2026, in both the earrings and the ring, the stones had fallen out. I reached out to Atolea, and at first they were happy to provide me a new pair of replacement earrings due to the low quality fault, however when I reached out a couple days… Read more
later when the same thing happened to my ring from the same order, they refused, claiming they only cover faults for 90 days.
Clearly if the exact same fault has happened with both similar pieces of jewellery from the same order, it is faulty and a manufacturing issue.
Would not purchase again. They claim that the jewellery is 'durable' and 'you never need to take it off" but clearly not.
I have bought jewellery several times and the pieces are always pretty. However my most recent order never showed up and despite back and forth emails from Atolea and their courier company iMile it was $100 down the drain. They do not offer signed delivery or delivery to a post office, so take this into consideration if there's any risk your… Read more
jewellery can be left precariously left on a public street. I have not had this issue with any other courier company.
Jewelry is beautiful and seems to be well made. My only complaint is with the double beaded choker I ordered it looked like beads but is actually a type of resin. You can’t tell from a distance, but it was a slight disappointment. Otherwise very happy with my purchases. Show details
Bought 2 rings from this website. Was obsessed when they first arrived but shortly after wearing for only a couple of days (not even swimming or being very active just going to and from work) they both started to break. The ones stone just completely fell out and the pearl one began to chip. I did reach out to customer service and they said they… Read more
would send me either a replacement or credit to the site. Only gave 3 stars because helpful customer service
Latest follow-ups
I purchased a gold coloured choker necklace with a matching bracelet and anklet approximately 12 months ago. I haven't taken them off since. They have maintained their shine and still look like new. For the price, I highly recommend. Show details
Follow-up · In response to some of the questions asked: I go swimming and shower with the jewellery and it hasn't been affected. I haven't had any skin reactions. The clasp is strong and I haven't had any issues. I wear it on the shortest length and trimmed off the excess so it doesn't get tangled in my hair. It looks neat.
Positive reviews
gorgeous pieces and I never take them off. Shower/sweat/life proof as advertised. never had anything tarnish or break and I’ve been wearing their necklace, earrings and rings every single day for two-ish years. bought from them several times for different styles, gifts, etc, and I’m always pleased with the price, delivery time, and longevity of the items. I really do stand by this brand. Show details
Atolea jewely is absolutely stunning. I have several pieces in my collection, including earrings and necklaces. I have worn in pools, lakes and the ocean many times and the gold colour remains vibrant with no tarnish. Can’t wait to purchase more! Show details
A brand of jewelry that is worth knowing! Products are well design and beautiful, I especially bought rings and bundles, for me and also to offer as gifts. After sale service is also very competent and available.
Negative reviews
Purchased 6 items. Breeze double ring tarnished within a week. Company sent replacement. I’ve never reacted to jewellery before in my life but 24hrs of wearing herringbone necklace and my neck was on fire, burning itching red rash. Have worn coin pendant necklace for 3 weeks no issues. Love the sol cuff bracelet but the wavy cuff is circular in… Read more
shape not fitting my flatter wrist shape and also scuffed quickly. So was hit and miss. Some items are great, some will go in bin and they’re a bit expensive for single use jewellery.
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I purchased a large order of atolea in the silver colour. The colour is not like white gold it is dark like stainless steel. One of them broke after a few wears. I also ordered the mystery box and the items sent were different from the pictures shown (not as good). I would be wary if this company. I have heard the gold looks cheap and fake / bright yellow too although I have only ordered the stainless I tried to contact atolea to no avail Show details
I received a ring from Atolea as a Christmas gift and it doesn't fit. I reached out to initiate an exchange and despite the return address being 10 minutes from my house, they are forcing me to post the item back at my own expense if I want to exchange it. So I now have a product that I can't wear unless I pay to return it. I won't be purchasing… Read more
anything from Atolea in future and will be advising others to do the same, especially if they are purchasing a gift for someone else.
Recent reviews
Be warned!! I purchased a ring from them a few weeks ago and the so called pearls have completed dulled and gone dark. Their customer service is non existent. I have sent them 3 emails so far without a response which is very disappointing considering the price point. I would NOT purchase from Atolea in future.
Jewelry shipped from China that I never received. Their courier is not legitimate, looks like they deliver out of business hours, maybe deliberately. The support emails asked me to contact the courier where I couldn't make sense of their recorded messages or actually speak to anyone. More support emails offering another delivery, discounts, more… Read more
offers until I got very short with them and demanded a refund. Luckily, the refund was processed very quickly. I would not trust this company or the courier they use. First time I've purchased online and delivery was a non-event. Research well everyone.
Excellent customer service when I had troubles with shipping and my item being returned. Quality of the jewellery is even better than I expected thankfully, and has not tarnished in the months of wearing. Thank you Atolea!
Everything I order from Atolea is so cute, I always get compliments, and it really is waterproof. I love that they keep coming out with new collections cause I keep coming back! Show details
I have a few pieces from Atolea now, and I love every single one of them! I have also just made another order. As the quality is so good! I got my pieces last summer, wore them in the sea, slept and sweat with them and they still look good as new! Everything is packaged beautifully, delivered on time and costumer service is amazing! Show details
No personable customer service and terrible delivery service. Orders not received. One order said to be delivered to my daughter's PO Box in the mail room when it was closed. Another order said undeliverable to an urban house. Fedex, UPS, Amazon, USPS seems to deliver to this address weekly. Horrible customer service. No in person customer service… Read more
available, just email and hope for a response and resolution for product purchased and paid for but not received.
atolea was so quick to respond to my concerns, was so generous with their service, kind and personable. i love my jewelery and get so many compliments - would definitiely recommend
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I couldn’t be happier with my rings, necklace and bangle. The quality is amazing and I have my eye on a few other items! Customer service was great too as I exchanged something. Postage did take a while. Show details
Have purchased several items from Atolea now, for gifts as well as myself. I first learnt about Atolea as my daughter gave me a necklace for Christmas, I have worn it every day since and get compliments all the time, the shine is still 100% even though I wear it everyday, during shower, exercising etc Their service/replies to my emails have been excellent. I cannot fault them at all and highly recommend these products. Show details
This brand is very misleading. They’re so-called gold plated won’t tarnish jewelry is not a typical gold colour. It’s a weird fake colour. So you will be disappointed when you receive your delivery. They do offer a refund but you have to send it all the way back to France at your own cost bad bad bad bad bad customer service. There’s so many other better brands to shop from they also sell non-tarnish jewelry. Show details
Dear Joanne, So sorry to hear that you are not… Read more
Ordered 3 items on a special promotion Really well packaged took a little longer to be delivered. Items were exactly as described. My rings were too small so need to return hopefully this procedure will be a simple process. Its too soon to tell how they will fair being washed with soap & water Show details
Love all my Atolea pieces! I am a swimmer, and I love traveling for ocean adventures, and my pieces have been with me all over in all kinds of water with zero issues, I love not having to worry about taking off my jewelry! Show details
The harmony double ring from Atolea is so perfect, I haven't taken it off since it arrived three days ago. I've worn it exercising, showering, and sleeping. It's dainty, dynamic, and beautiful. I love that it won't tarnish! Show details
The jewelry is affordable, so sophisticated and versatile. It can shine with work attire and dining out. It will also make casual pop! Everyone one will be complimenting these beautiful acessories. Show details
LOVE my pieces, they are absolutely beautiful. The chain broke apart the second time I wore it, I emailed Atolea customer service and they had a new one shipped out to me the next day. There customer service team was amazing to communicate with. I will continue to keep supporting and loving Atolea <3
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Dear Christine, Thank you for taking the time to… Read more