Attic Group

Highly recommend Mark from Attic group ! – Always a pleasure dealing with Mark from Attic group. Punctual, professional and highly knowledgeable, provides sound advice! Thanks again Mark for all your assistance and help - I highly recommend Mark for all your attic conversions and skylight renovations!

Excellent experience – Can’t recommend this company highly enough .. from our initial phone call to reception (Jodie), then the gentleman who quoted the job (Jack) to the installer (Joe), all were extremely professional, competent and friendly. Really happy with the finished product. Thank you.

Shell company with barely competent "random" external installers – If you are looking for the peace of mind by hiring a "group" for the transformation of your attic, you couldn't be more wrong. Attic Group is empty company using external installers. The tradesman coming on the day is totally random. It took three attempts, three different installers. The work was crude, rushed under one hour, when I was… Read more

told it would take most of day.

The installation was done with uncertain structural changes, which I will have to get checked by a structural engineer.

Use Attic Group at your own risks.

Melb Attic Group, the prefect solution to your attic needs – I had a 10m2 attic put into my house in Oct 2014. Back then I expected it to take a few months to organise and install the product, however, I received a reply to the initial inquiry within no more than two days and the job was completed within a month of initial inquiry. I was completely astounded by this time frame, the work ethos of all the… Read more

Attic Group Staff and not least important the installer who did a great job and was really focussed on ensuring he delivered the best outcome that was possible. Fast forward to 2018, I decided to get the attic dust proof and contacted the Attic Group, just before Xmas. Once again, the feedback and salesperson (Irvin) was here within a few days of initial enquiry, quoted on the spot and the install (Ben and Tim) took place on 17 Jan 2019! All this and they also gave me a "Return Customer" discount on the dust proofing. I could not be happier with the entire process of dealing with the Melb Attic Group. Their staff, Sales, Office and Trade, in my view are first class and have a great work ethos. I cannot commend them enough.

Fabulous attic transformation by a star team ! – We used the Attic group for converting our attic into two bedrooms and a bath- we chose them after talking to a few other builders and chose them because they know their attics well. Our tight space was creatively transformed using clever design ideas to make the most use of space. The construction itself was incredibly smooth and Josip and his… Read more ·  1

star team - Chris and Doug did a phenomenal job. Josip kept us well informed, and lined up all trades to ensure all the works are completed in a timely manner. He is well experienced in his field and very professional to deal with. Chris and Doug are a great team and an asset to Attic Group - they are diligent in their works and left the place tidy after they finished up. We have a tight access to our property and they had been really patient and took on the extra manual handling with a great attitude.

Kudos to Josip and team for the job well done and I can't recommend them highly enough if you are thinking of converting your attic space!

Great space saver but not dust free, not by a mile – **Important: This review is for the mid level attic option which is the dust proof attic which is lined with a plastic sheeting which is tapped at the seams. I feel this is only fair to point out as this company provides many attic options.** Two parts, the product then the company. > The product < I'm a firm believer of you get what you… Read more

paid for, however in this case I can't help but feel ripped off. For almost $14,000, over a year ago, we paid for a large dust proof attic. After a year what we have instead is a great storage space, but a space which has allowed mold to grow, the service entry hatches that were installed have swollen shut and there are spiders and dust through out the entire space. And not just a fine layer, you can clearly draw in the layer of dust on-top of all the boxes. We ended up going down to bunnings to buy better quality tape to tape over the seams as we're desperately trying to find solutions to the dust problem as right now it's a dust mite breeding ground. So as a place to store your junk, great, attics are amazing, but the dust free product, while at first was doing the job, after a year it definitely has not stood up to the test of time. So buyers beware.

>The company<

What a train wreck, the sales guy we first met over promised and almost fabricated what we could do in the attic. He conveniently only had catalogs of the top level attics and told us, in the dust free attic, we could do things like make it a second bedroom or make it a craft space to work in. When the contractor to build the attic arrived he informed us this was impossible, unless it's an engineered room Attic Group attics are not designed to be anything but a storage room, the contractor then spent the rest of the time complaining about the company, saying they don't pay contractors on time and buy sub-par material. We were also told we would get a attic inspection once it was all built and done but this never happened. So needless to say we were unimpressed with the whole experience.

So yeah, it's been a year and since it was so expensive I felt I should share my experience since many reviews here are within the first year of installation (and the product is perfect in those first few months) but please take note that the less then great reviews are for attics that are older than a year.

Kaaran was great - thank you – Kaaran was just brilliant. I wanted some advise on an attic conversion of our 1930s house which has a shallow roof. She has a wonderful telephone manner. No fluffing around.

Has transformed our house. We love it! – The entire process was very professional - from initial consult, scheduling to installers and plasterers. The installation was timely with great attention to detail. The ladder is easy to use. Has transformed our house and we all love it!

Too easy – Kaaren in the Melbourne office was very helpful, knowledgeable and professional. Made my job easy. Thank you Kaaren. UGA96 Aluminium 220 attic ladder ordered and we await delivery. Too easy.

Poor customer service in 2021 and zero follow up in 2022 – I tried to have a quotation arranged in November or December 2021. The person who came to my property couldn't open the ceiling panel, brought minimal tools if any to do so, plus could barely reach as I have 2.7-2.8mH ceilings. I said come back after my renovation in March 2022, still no contact made. I then visited the stand at the Melbourne… Read more

Home Show in April this year and explained what had happened. It was explained that they would get in contact with me to arrange a quotation, which still hasn't happened and it is now 5 weeks since the Home Show.

I don't think that is an acceptable amount of time for me to wait nor is it great customer service.

Absolutely shocking work performed by unqualified unlicensed clowns – Unlicensed unaccredited Installers were sent to make structural changes to my roof! Completely clueless! Needed complete rectification! Attic Group were only interested in final payment for unsafe work performed. Shocking!

Easy attic access – There were some issues with the initial installation of our attic ladder, however it was fixed and resolved and the guys were very helpful. The ladder is great and the team were professional.

Perfect! Exactly what I wanted – I didn't want a staircase or the problems with getting drawings and approvals, the attic stairs are exactly what I wanted for occasional use. The crew performing the installation were professional and detailed, and the stairs are solid, easy to use, and look great!! I couldn't be happier with the Attic Group! Show details

My Dustproof attic – I had an attic which was never dustproof. I am now a very happy customer with my DUSTPROOF ATTIC. Clean and beautiful. Also installed a Whirlybird which helps with the heat problem. Thanks guys

Done right the first time at a fair price- twice! – I engaged Attic Group twice- once to provision and install two Velux skylights in my previous townhouse years ago and then again in Spring 2019 to provision and install a Fantozzi 11 electric attic ladder and plywood flooring in the attic of my current residence. Tom (now NSW Branch Manager) did the skylights job, Ankit and John did the ladder and… Read more

flooring; both were top shelf, professional and fixated on getting the fit and finish right. Attic Group is my go to tradie for this sort of work. They are truly masters in their craft. I wanted it done right the first time at a fair price, so I called Attic Group.

The space provided in my roof space was exactly what i was looking for – The Attic group are a very professional and friendly company to deal with. They provided excellent advise and installed access and storage space which was what I was looking for. Excellent pre and post installation communication.

Fantastic attic conversion – Fantastic experience working with these guys. Very professional, extremely communicative and responsive, and the job was done quickly and brilliantly. We lived in while they did our attic conversion, and the team were very considerate and thoughtful throughout so as to minimise the disruption for us. Highly recommend Scott, Julian and Josip - the A Team.

A positive and very professional service – I had two old Velux windows replaced with the new solar energy automatic ones and a new skylight created. From my very first interaction with the Attic group at their reception, I had only the most positive, professional and friendly service. I had someone come and give a quote within a week and a contract outlining all the expenses drawn up on… Read more ·  1

the spot. I had previously priced the windows and also got another quote and whilst the Attic group came in cheaper, the service was top quality. The installation process went smoothly and the installer worked efficiently and cleanly. The Attic group also put me onto an excellent plasterer to complete the job. I would highly recommend the Attic group to anyone as I was so impressed with their service and my personal experience.

budget attic ladder and flooring – Sales and install team were great, patiently worked with us as budget was tight and went above and beyond. Thanks and well done. We have already commenced necessary storage clearing the garage area for productive use.

Such fantastic service from Christoph – Looking to get a ladder for an attic build and came across their website. Ended up in touch with Christoph as we had slightly unusual measurements and requirements and he was fantastic start to end. Such great service - definitely a rare find and would recommend their service and products.

Brilliant attic storage and great service – I needed storage space and very happy with the attic that attic group installed. The initial quote was easy, install was quick and everyone easy to deal with. Would definitely recommend.

A renovation that is fantastic, high quality, great use of space and perfect for us – When we approached Attic Group we had a bit of an idea as to what we wanted but, never having done this before, we didn’t know where to begin or what was best for us. From start to end the whole Attic Group team were professional, approachable, patient and a fabulous source of knowledge for the whole building process. Our renovation looks… Read more

fantastic, has a high quality finish, is unique to us and perfect for our lifestyle. We have been living in it for 4 months now and are still overwhelmed with how well it works for us. We are extremely happy with the results and would highly recommend Attic Group to anyone thinking of putting on a second story extension or attic rooms in the roof.

An extension without the Hassle – When we decided to undertake an Attic conversion with The Attic Group to include two new bedrooms, a bathroom and an extra living space, we were prepared for the typical issues associated with significant renovations. To our great pleasure, we could not have been more pleased with the level of professionalism, approachability of everyone involved,… Read more

openness to our questions, and our requests for minor changes throughout the building process. Nothing was too much of a hassle and the whole team involved at every level were just brilliant. If you are looking to convert your attic space as we have, you would be mad not to talk to these guys. The new space we now have has been brilliant for our family.

Fabulous and amazing attic! – I went to the Attic Group showroom at St Leonards and I was very impressed with their attic products. I met Tom Houston and he was very friendly and courteous. I asked Tom to go ahead and build an 18 square metres Dust Proof Attic Storage Room for $10,000 at my home in Marrickville. One week later, two carpenters from the Attic Group converted the… Read more

roof space at my home into a Dust Proof Attic Storage Room. The entire job took two days. The whole family love the extra 18 square metres of extra storage space. The comments from the family was "we should've done this earlier". My brother lives next door and he will soon be converting his roof space into a Dust Free Attic Storage Room. Tom Houston was first-class. It was a fascinating and exciting experience. I would use the Attic Group again. Kevin.

We now have a great roof space! – Our roof space created by Attic Group is great. An excellent finish, attention to construction details, we received more than we could have wished for. The construction process went really well. We were advised when trades would be on site, what they would be doing and how they were going to do the job. OHS was well managed with a scaffold to… Read more

access the roof space, so there was little intrusion into our home. Tradesmen were polite, skilled and obliging, and the housekeeping was good with construction debris being cleared away often. We were so pleased that we chose Attic Group to do the job. An excellent outcome, and they finished well inside the nominated build period.

Flawless attic conversion – Attic Group converted our unused roof space to a new home office with storage space. These guys are true professionals. Josip managed the whole process impeccably and the building team led by Mark were a pleasure to work with. Josip was always proactive in managing the timeline and ensuring we knew what was coming. They were fully… Read more

accommodating to small design changes we requested during the process. They went out of their way to ensure the job was done well even where the contract or original specifications wouldn't have required it. Josip managed the other trades (painter, electician, air con etc) seamlessly - and these were all great operators and well priced. You really notice the benefit of these guys working together regularly and specialising on conversions exactly like this. And they were in and out in half the time we would have expected for a job this size. I can't recommend this team highly enough.

Inspired solution – Our request had the other company scratching their heads about how to do it. Attic group supplied the perfect solution at a great price. We are delighted with the job.

Impressive company to deal with – From the prompt response after requesting a quote, to the helpful advice, timely, courteous and efficient staff and final high quality attic the team are an impressive company to work with.

Wonderful from start to finish – Turned up on time for every appointment, responded quickly to queries, did exactly what they said they would do - no hidden extras, put down drop sheets (made no mess). Came on tume everyday and completed job in a little less time than they estimated. Payments handled promptly and courteously.

St Leonards branch Hopeless – Arranged an appointment with supposedely St Leonards branch manager who came, did the measurements then never heard from him! Called the office 10 days later and asked if the quote was still coming and was advised Tom would be in touch asap! Nope... Nada... Zilch... Nothing...

Happy with my attic space – I am very happy with my new attic. Michael the installer was excellent, and although he had to come back the following day as the original ladder was not long enough, his workmanship was excellent. I now have a small man shed in the roof. Thanks.  Show reply

now its super easy to get into the ceiling! – Paul in Adelaide made the process very easy, even though he has only managed the SA 'shop' for 6 months or so (I believe he worked there several years ago) I was very impressed with his open-book method of pricing - a very reasonable price for each component I wanted. This was in stark contrast to quotes I got from carpenters that thought they… Read more ·  1

could 'do it all'.

The ladders were installed promptly - I had 3 of them installed because I have 3 different ceiling spaces - and I got everything I paid for.

Now its easy and quick to get into the ceiling, which will be very important if there is ever a bushfire heading towards our house. Even received a follow-up call to check that I was happy with everything

I highly recommend getting a quote from this company

Chris

Easy Access Extra Storage Achieved – I saw an ad in Homemakers Catalogue Adelaide for Attic storage at a great price so phoned and spoke to Paul. Paul came and did the measure and quote and the installation was done within a week. The attic storage space complete with flooring and a very stable ladder was installed in one day. Any mess made was cleaned up and the ceiling finishes are excellent. I would highly recommend Attic Group at Ascot Park SA.  Show reply