Love my dehumidifier
This dehumidifier has been an absolute dream! I truly cannot believe how much water it pulls out of the air. Just as amazing as the machine itself has been the absolutely amazing customer service from everyone I’ve spoken to at Ausclimate, namely Michelle. She went above and beyond to help me track down my order with the courier. Honestly, has got to be some of the absolute best customer service I have ever experienced. Look no further than this family owned small business; they are fantastic. Thanks so much Michelle and Ausclimate!
Purchased in January 2021 for $459.00.
Very Happy Customers ~~
We purchased this product in 2013 and it has been like our little friend here on the Sunshine Coast as we live very close to the beach. The product has been extremely effective in reducing the humidity in our bedroom and the indoor air quality is much cleaner. Easy to operate and portable function ensures that it can be moved around our home to suit any room.
Purchased in December 2013.
Finally mould free!
My walk in robe is off my bathroom and has been mouldy every winter. Ive had clothes and shoes ruined.
It's an amazing machine that is very quiet and incredibly efficient; best $400 I've spent in a long time!!
Very happy with this dehumidifier. It collects large amounts of water from the air in our bedrooms. It is also quiet enough we can keep it running during the night so there is no condensation on our bedroom windows. Wheels also make it easy to move around.
Purchased in April 2017.
Very pleased with Ausclimate 20 litre dehumidifier
We bought two 20 litre Ausclimate dehumidifiers as we have a large old hose with a few rooms prone to higher than comfortable humidity levels. We chose two 20 litre machines rather than on larger machine so we can place them at either ends of larger rooms for the initial drying process and then use them in different rooms. They have been very effective in drying out the "moist" rooms - we have removed as part of the initial "dry out" process of one "moist" room, about 5 buckets of water from each machine over 3-4 days and reduced the humidity ...level from 75% to sub-40%. We now place one machine in that room about once a week to maintain the humidity level. We are in the process of doing the same in the other rooms that do not suffer excessive humidity. They are very easy to use and non-invasive - quiet. We have been so impressed by the improved comfort level that we have ordered 2 more 20 litre machines - one for our daughter who lives separately and another for our own use in other rooms and at our our holiday house. Russell has provided excellent service in explaining how to get the best from the machines both before sale and after when I have had follow-up questions. Delivery of the machines was fast and hassle free. We are very pleased. Peter
Purchased in March 2020 at Ausclimate direct by phone.
- Verified purchase
Works exceptionally well. Fairly quiet considering the nature of the machine. Various humidity levels to choose from. Easy to move around because of the wheels. Good build quality. Turns off automatically when the water container is full.
Works really well in bedrooms susceptible to mould and damp
We bought this Ausclimate dehumidifier to use in our bedrooms to deal with mould and damp. It's really portable and easy to move around, and is excellent at extracting damp from the air - it's satisfying to see how much water it collects. The water is easy to empty out. We liked it so much we bought another to use in another property! I have also been very impressed with the staff at Ausclimate at answering questions about their products when I have rung and spoken to them.
One of my best purchases as the results are proven!
I spent many years suffering from pneumonia and bronchitis, and whilst there is no visual evidence of dampness in my home, I decided to purchase a dehumidifier from Ausclimate. I have not been sick since and can honestly say the difference it's made to my health has been enormous and I highly recommend that every household have one. It is astounding how much moisture it captures in each and every room. It is moisture inside wardrobes and just generally in the air. Our shoes and bags no longer get that film of mould during winter, there is no c...ondensation on the windows on frosty mornings. I move my unit around the home as you can tell when a room is damp free as the bucket does not fill up with water so quickly. I am thrilled with this product and feel it's been one of my best purchases as the results are proven.
Purchased in June 2018.
- Verified purchase
Great product, have used for a number of years to help dry out various rooms of the house. Very effective, can't believe how much water it takes out of the air! It's great to help my washing dry faster indoors too. Would definitely recommend.
Review collected in partnership with AusClimate
I Love It
I live in a wet area. Can't believe the amount of water that it extracts. Very easy to use controls and very quiet. I love it and would recommend it to anyone.
Purchased in May 2019 at Ausclimate Pty Ltd for $400.00.
Love the unit
Can’t fault this unit at all , it runs 24/7 x365 days in my militaria storage room and not a spec of rust or mould on any of the old leather or metal .
I live in a high moisture area and during winter this thing fills every 2.5 days , it’s a champion and the air is nicer to breath when working in the room ..
Purchased in June 2010.
Love this unit....
Live in a wet area and the unit dries out the air and keeps the mould down. Controls easy to use, very quiet and functional. Customer service and information very timely. Wanted to use before putting up a review and highly recommend this unit.
Purchased in November 2018 for $399.00.
Best buy ever!
Just installed yesterday, and what a difference it makes. No more feeling damp in my bedroom, my clothes, sheets, and carpet are dry, even as a stroke victim this is easy.
Purchased in February 2019 at Enviromart Cairns for $399.00.
Excellent product and customer service
The dehumidifier works very well and it is perfect for what I need it for. The customer service was fantastic, they went above and beyond to assist me in selecting the correct model for my needs. They were very helpful also when I wanted to purchase a hose so that I could run the machine continuously and offered to help me should I have any issues setting it up. It was very simple to set up to run continuously. The machine works very well and is nice and quiet.
Purchased in October 2018.
Spot on, does the job nicely
Yes, pulled down humidity spot on, didnt effect temp as a/c in room keeps temp no worries, controls are simple easy to use and explain to customers, filters easy to clean and permanant drain fitting excellent, simple to plumb in.
Purchased in December 2018 for $450.00.
Excellent performer and very reliable
We were in dire need of a dehumidifier to improve the air quality in our downstairs library. The library is some 7m x 3.5m in size, and as the humidity in the room was consistently above the 60% mark, and quiet often into the 80s and 90s during the summer months I thought it wise to go with the WDH-716de-20r dehumidifier as I felt the smaller machines would not remove the water which was in the air.
This machine has performed faultlessly over the past three years, I simply empty the water bucket when it is full, usually once per day, and the...machine keeps the humidity around the 35% mark at all times. The only maintenance that I need to do is to check the air filter every other month, an easy two minute job to pull the screen out and give it a quick wash, no different than the air filters on your air conditioning units. We have ducted reverse cycle air conditioning in the main part of the house and I believe that the library is the most pleasant room by far. My wife has many precious and valuable books in the library, and she is very happy with the air in the room, and with the machine, so If I ever need to replace this unit I don't believe that I could do any better than buying the same one again.
Good product but noisy
I bought this after moving into a slightly damp place. I am very worried about the affects of mould on health and clothes. I researched a few dehumidifiers and decided to purchase the Ausclimate NWT Medium 20L after the numerous positive reviews. My place is small so the capacity of this machine is sufficient enough to do the job it is required to do.
I used if after that crazy week of storms in Sydney and my bedroom got wet from the rain. I left it on for a couple of hours and it sucked about 2-3L of moisture. Prior to having the product ...and the rainy week, I constantly felt the carpet and my bedding was damp and you could feel the moisture in the room. After using the dehumidifier, it was noticeably drier. I dislike the humidity very much, so I'm particularly attuned to feeling the dampness. Overall, I am happy with it and have used it about 3x times. The only issue I have with the machine is that it is very loud. Others have said it makes the noise equivalent of a standing fan, which I thought it isn't that bad. However, in my experience I found it to be incredibly noisy. It makes a constant, whirring, throbbing noise that is very loud. It does not sound like a standing fan at all. I kept thinking it's about to take off. Which makes me wonder, if I got a defect?! You cannot be in the same room when you turn it on, it will drive you nuts. I purchased the product on 16 Dec, and it was guaranteed next day delivery, however, I didn't receive it until the 21 Dec (it is a busy period after all). It is a very pricey product. It does the job, time will tell. I would give it a solid 4 if it didn't make such a horrible noise while it's functioning.
- Verified purchase
This machine is perfect!
I love this dehumidifier and I am always amazed how much moisture it draws out of the air. During rainy days, we often set it up in our laundry and hang the clothes inside. Overnight, the clothes are dried and they don't suffer from the harsh effects of a hot tumble dryer. It's also really useful for drying all manner of things, such as tents or camping gear! Just find a closed room, set the dehumidifier up and away you go! Draws about 300W when running, but cycles on/off to target whatever the particularly humidity level is that you've set up.
- Verified purchase
Absolute Premium product with Premium service!
I have been looking up Google while I was shopping around dehumidifier for my humid basement media room July 2016. This is one of the most positive products I have seen on this website and the feedbacks seem to be legit, so I purchased this Medium 20L model. This machine is a beast and can bring down the humidity level from 85 to 55 within 1.5hour or shorter for my always wet 15 square meters basement. It's been so wonderful everyday last 17months. It experiences unknown issue and become not being so reliable since a couple of weeks ago. I rang...Ausclimate this morning for a troubleshooting and Russel called me back within an hour. Since the issue doesn't sound to have an easy fix, Russel decided to ship a same brandnew model again! What a premium product and premium service!! It's a such heavily used machine and it could be 3 times or more used than normal family. I don't complain it doesn't last as longer as others. It's totally a surprise that Russel decided to send me a new one after a couple of troubleshooting questions. A trusted product is sold by trusted people. I highly recommend this product to anyone who is looking for a dehumidifier!
Amazing product. no more damp smelly rooms or mildew . Which we have had in our house for 18 years. This product is so easy to use as well We use to go through so much damp rid but no more required. Staff are outstanding and so very helpful, highly recommend
Questions & Answers
I'm trying to decide between compressor and desiccant. Both seem to have different advantages for me.
While a desiccant would be useful in winter, it seems a compressor might supplement summer refrigerative air conditioning, and reduce the need for aircon and therefore lower overall electricity consumption, which is a concern for me. (I don't mind it being hot as long as the RH is low.) Would that be a reasonable assumption, or am I chasing diminishing returns?
I see in the manual that the minimum RH setting is 30% on the compressor unit. Does it unit have to run on HIGH to get there, or will it eventually get there on LOW? What sort of litres/day might it produce once the RH is reduced to say 40%? The chart on the comparison guide left that rather unclear.
There are a few things to consider when choosing the right model. One is, do you want to stop a moisture related problems like mould, musty smells, dampness etc or controlling humidity for a comfort level.
Regarding your second point, there are other things to consider such as room temperature, extent of humidity or moisture related problem, size of room and even air leakage can be important.
Sorry, I don't mean to make it sound over complicated as most often using a dehumidifier can be straight forward.
We even supply operating tips within the user manual.
Dave, if possible can you please call us direct on 1800 122100.
On most occassions its easier to explain over the phone on what may be the best solution for your needs.
Hi there, I have a 17 month old baby which has a runny nose at all times and perspiring a lot. I wonder if I should buy dehumidifier or an air purifier.
Could you please advise
Potentially either model could help.
Dehumidifiers can stop mould or reduce dust-mites which as very common allergens.
Whilst our Winix air purifiers are excellent at removing a wide range of airborne nasties such as allergens, dust, smoke and much more.
If you haven't as yet, I would suggest consulting your GP to see whether it is something airborne that is causing these symptoms.
Does this humidifier also remove mould spores? I had significant mould in the s-bend and vent under my kitchen sink. Drain cleaned but spores now in the home.
Unfortunately no however when used as dryer it can stop mould problems.
I recommend cleaning/treating/removing the mould problem first, then by using the dehumidifier as a dryer every few days or so it will stop the moisture from building up so the mould cannot return.
Keep in mind if you have a drainage problem then that should be addressed too.
If you would like further explaination please don't hesitate to call us direct on 1800 122100
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