Very happy with this dehumidifier. It collects large amounts of water from the air in our bedrooms. It is also quiet enough we can keep it running during the night so there is no condensation on our bedroom windows. Wheels also make it easy to move around.
Purchased in April 2017.
Very pleased with Ausclimate 20 litre dehumidifier
We bought two 20 litre Ausclimate dehumidifiers as we have a large old hose with a few rooms prone to higher than comfortable humidity levels. We chose two 20 litre machines rather than on larger machine so we can place them at either ends of larger rooms for the initial drying process and then use them in different rooms. They have been very effective in drying out the "moist" rooms - we have removed as part of the initial "dry out" process of one "moist" room, about 5 buckets of water from each machine over 3-4 days and reduced the humidity ...level from 75% to sub-40%. We now place one machine in that room about once a week to maintain the humidity level. We are in the process of doing the same in the other rooms that do not suffer excessive humidity. They are very easy to use and non-invasive - quiet. We have been so impressed by the improved comfort level that we have ordered 2 more 20 litre machines - one for our daughter who lives separately and another for our own use in other rooms and at our our holiday house. Russell has provided excellent service in explaining how to get the best from the machines both before sale and after when I have had follow-up questions. Delivery of the machines was fast and hassle free. We are very pleased. Peter
Purchased in March 2020 at Ausclimate direct by phone.
- Verified purchase
Works exceptionally well. Fairly quiet considering the nature of the machine. Various humidity levels to choose from. Easy to move around because of the wheels. Good build quality. Turns off automatically when the water container is full.
Works really well in bedrooms susceptible to mould and damp
We bought this Ausclimate dehumidifier to use in our bedrooms to deal with mould and damp. It's really portable and easy to move around, and is excellent at extracting damp from the air - it's satisfying to see how much water it collects. The water is easy to empty out. We liked it so much we bought another to use in another property! I have also been very impressed with the staff at Ausclimate at answering questions about their products when I have rung and spoken to them.
One of my best purchases as the results are proven!
I spent many years suffering from pneumonia and bronchitis, and whilst there is no visual evidence of dampness in my home, I decided to purchase a dehumidifier from Ausclimate. I have not been sick since and can honestly say the difference it's made to my health has been enormous and I highly recommend that every household have one. It is astounding how much moisture it captures in each and every room. It is moisture inside wardrobes and just generally in the air. Our shoes and bags no longer get that film of mould during winter, there is no c...ondensation on the windows on frosty mornings. I move my unit around the home as you can tell when a room is damp free as the bucket does not fill up with water so quickly. I am thrilled with this product and feel it's been one of my best purchases as the results are proven.
Purchased in June 2018.
- Verified purchase
Great product, have used for a number of years to help dry out various rooms of the house. Very effective, can't believe how much water it takes out of the air! It's great to help my washing dry faster indoors too. Would definitely recommend.
Review collected in partnership with AusClimate
I Love It
I live in a wet area. Can't believe the amount of water that it extracts. Very easy to use controls and very quiet. I love it and would recommend it to anyone.
Purchased in May 2019 at Ausclimate Pty Ltd for A$400.00.
Love the unit
Can’t fault this unit at all , it runs 24/7 x365 days in my militaria storage room and not a spec of rust or mould on any of the old leather or metal .
I live in a high moisture area and during winter this thing fills every 2.5 days , it’s a champion and the air is nicer to breath when working in the room ..
Purchased in June 2010.
Love this unit....
Live in a wet area and the unit dries out the air and keeps the mould down. Controls easy to use, very quiet and functional. Customer service and information very timely. Wanted to use before putting up a review and highly recommend this unit.
Purchased in November 2018 for A$399.00.
Best buy ever!
Just installed yesterday, and what a difference it makes. No more feeling damp in my bedroom, my clothes, sheets, and carpet are dry, even as a stroke victim this is easy.
Purchased in February 2019 at Enviromart Cairns for A$399.00.
Excellent product and customer service
The dehumidifier works very well and it is perfect for what I need it for. The customer service was fantastic, they went above and beyond to assist me in selecting the correct model for my needs. They were very helpful also when I wanted to purchase a hose so that I could run the machine continuously and offered to help me should I have any issues setting it up. It was very simple to set up to run continuously. The machine works very well and is nice and quiet.
Purchased in October 2018.
Spot on, does the job nicely
Yes, pulled down humidity spot on, didnt effect temp as a/c in room keeps temp no worries, controls are simple easy to use and explain to customers, filters easy to clean and permanant drain fitting excellent, simple to plumb in.
Purchased in December 2018 for A$450.00.
Excellent performer and very reliable
We were in dire need of a dehumidifier to improve the air quality in our downstairs library. The library is some 7m x 3.5m in size, and as the humidity in the room was consistently above the 60% mark, and quiet often into the 80s and 90s during the summer months I thought it wise to go with the WDH-716de-20r dehumidifier as I felt the smaller machines would not remove the water which was in the air.
This machine has performed faultlessly over the past three years, I simply empty the water bucket when it is full, usually once per day, and the...machine keeps the humidity around the 35% mark at all times. The only maintenance that I need to do is to check the air filter every other month, an easy two minute job to pull the screen out and give it a quick wash, no different than the air filters on your air conditioning units. We have ducted reverse cycle air conditioning in the main part of the house and I believe that the library is the most pleasant room by far. My wife has many precious and valuable books in the library, and she is very happy with the air in the room, and with the machine, so If I ever need to replace this unit I don't believe that I could do any better than buying the same one again.
Good product but noisy
I bought this after moving into a slightly damp place. I am very worried about the affects of mould on health and clothes. I researched a few dehumidifiers and decided to purchase the Ausclimate NWT Medium 20L after the numerous positive reviews. My place is small so the capacity of this machine is sufficient enough to do the job it is required to do.
I used if after that crazy week of storms in Sydney and my bedroom got wet from the rain. I left it on for a couple of hours and it sucked about 2-3L of moisture. Prior to having the product ...and the rainy week, I constantly felt the carpet and my bedding was damp and you could feel the moisture in the room. After using the dehumidifier, it was noticeably drier. I dislike the humidity very much, so I'm particularly attuned to feeling the dampness. Overall, I am happy with it and have used it about 3x times. The only issue I have with the machine is that it is very loud. Others have said it makes the noise equivalent of a standing fan, which I thought it isn't that bad. However, in my experience I found it to be incredibly noisy. It makes a constant, whirring, throbbing noise that is very loud. It does not sound like a standing fan at all. I kept thinking it's about to take off. Which makes me wonder, if I got a defect?! You cannot be in the same room when you turn it on, it will drive you nuts. I purchased the product on 16 Dec, and it was guaranteed next day delivery, however, I didn't receive it until the 21 Dec (it is a busy period after all). It is a very pricey product. It does the job, time will tell. I would give it a solid 4 if it didn't make such a horrible noise while it's functioning.
- Verified purchase
This machine is perfect!
I love this dehumidifier and I am always amazed how much moisture it draws out of the air. During rainy days, we often set it up in our laundry and hang the clothes inside. Overnight, the clothes are dried and they don't suffer from the harsh effects of a hot tumble dryer. It's also really useful for drying all manner of things, such as tents or camping gear! Just find a closed room, set the dehumidifier up and away you go! Draws about 300W when running, but cycles on/off to target whatever the particularly humidity level is that you've set up.
- Verified purchase
Absolute Premium product with Premium service!
I have been looking up Google while I was shopping around dehumidifier for my humid basement media room July 2016. This is one of the most positive products I have seen on this website and the feedbacks seem to be legit, so I purchased this Medium 20L model. This machine is a beast and can bring down the humidity level from 85 to 55 within 1.5hour or shorter for my always wet 15 square meters basement. It's been so wonderful everyday last 17months. It experiences unknown issue and become not being so reliable since a couple of weeks ago. I rang...Ausclimate this morning for a troubleshooting and Russel called me back within an hour. Since the issue doesn't sound to have an easy fix, Russel decided to ship a same brandnew model again! What a premium product and premium service!! It's a such heavily used machine and it could be 3 times or more used than normal family. I don't complain it doesn't last as longer as others. It's totally a surprise that Russel decided to send me a new one after a couple of troubleshooting questions. A trusted product is sold by trusted people. I highly recommend this product to anyone who is looking for a dehumidifier!
Amazing product. no more damp smelly rooms or mildew . Which we have had in our house for 18 years. This product is so easy to use as well We use to go through so much damp rid but no more required. Staff are outstanding and so very helpful, highly recommend
- Verified purchase
I breathe easier.
The place I was living in prior to the my new home was extremely damp. I was stunned to see the amount of water that this machine pulled from the air. Finally I could breathe easier and the air felt really clean. Now I use it in my new home to dry washing when needed and it is fantastic. Best buy and great customer service from Ausclimate.
The bomb diggity
This thing is great, pulled buckets water out of one room just the first day. Got it to help with dampness and mould problems on our ground floor apartment and so far it's doing a crazy good job. Ordered direct from the Ausclimate website and it arrived in 2 days. Don't bother with the other brands, this is the one you should get.
- Verified purchase
Have had my Ausclimate dehumidifier WDH-716DE for 2 weeks now- so happy I purchased this- in the past I had mould issues, but when I see the amount of water extracted I know the days of cleaning up the mould are over. The machine is very portable and has an acceptable purr- I hardly hear it. Alan has been fabulous with pre and after sales tips- in fact, this company gives the good old fashioned promptness and service- such a pleasure dealing with them. Now my son wants one for his home- he knows how happy I am with mine.
Questions & Answers
I’ve been running mine for 2 weeks now & reservoir Has only got 30mm of water in it. The air from top of machine is cool ,I believe it’s supposed to be warm.Is this normal. Cheers.
It's likely you haven't set your humidistat low enough. For the dehumidifier to start collecting water the humidistat has to be set at least 5% lower than the rooms humidity. After setting the humidistat at a low setting the compressor will start, this is when you will notice the warm air coming out the top vents.
I recommend checking out our 'Operating Tips' in the manual. This is an easy guide to getting the best out of your dehumidifier. Otherwise if you're still unsure please don't hesitate to give us a call on 1800 122100.
How noisy is this machine? Can you sleep when on?
The NWT Medium noise level is rated at 39 dBA.
I would consider this similar to a typical fan on medium, possibly high.
In saying that, the majority of our customers purchase these as a solution to moisture related problems such as mould, dampness, musty odours etc. If this is the case then you wouldn't need to run your dehumidifier while sleeping. Generally to solve these problems you may only need to turn it one once every few days or so during the day time to keep everything within the room dry.
Deena, you are more than welcome to call us direct for further explaination on 1800 122100
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