Great product backed by Great customer service
I purchased several products from Ausclimate Sydney home show about a year ago one was the Ausclimate Winix ZERO+ PRO 5-Stage air purifier , Winix Zero 4-stage air purifier and 10L cool seasons desicccant dehumidifier all great products.
The Zero+ Pro 5 stage is a great air purifier it looks modern and stylish have had no problems it is quite especially in night mode hardly hear it.
I also like how the LED changes colour as the air quality changes . I have the purifier working 24/7 and can tell the difference when air quality outside is not so...good and coming home air quality is good it was a life saver during bad bushfires. I have mine set up below Air conditioning unit so fresh air blows up then air conditioner blows fresh air throughout home. Russell and Allan are great blokes very helpful I sent an email enquiry and Russell called me the next day thats great customer service.
Purchased in July 2019.
This is for me The top air purifier. I gave it to my daughter when still new as she urgently needed one and bought a Breuer LR 500 instead, also a nice machine, but far too loud at night, even on sleep setting. For us, the Winix ticked all the boxes. No fancy model, no WiFi connectivity but a solid frame, excellent auto function that kicked in when the cat walked past and intuitive interface.
Next time a Winix again !
Exceptional After sales customer services!!
Thank you once again for the outstanding customer services from order to after sales services of the Winix Pro Stage 5 filters! I am very thankful for Peter Higgins, AusClimate’s National BDM, his exceptional product knowledge of Winix which helped to solve a minor problem of one of our filter in lighting fast period of time! AusClimate’s dehumidifier is excellent too! It is very efficient and useful especially for the usage of the laundry room! Much more cost effective than using air dryer and drying clothes so nicely! Thank you again for Peter, and the whole team at AusClimate!
Purchased in February 2020.
We are very happy with Ausclimate Winix ZERO+ PRO 5-Stage AUS-1250AZPU. Twenty minutes after we turned it on for the first time I thought the air felt 'thinner' to breathe. I didn't immediately say anything to my husband because it might have been me imagining it! He, however, at about the same time, asked me if I noticed anything different about the air in the room as he felt it seemed 'thinner'!! :) We have 3 indoor cats, 2 large dogs, plus other, small, rescue animals and although the house is vacuumed every day there is a lot of dust and sm...all particles in the air. Our home has polished wood flooring, which I love, but I think it might actually kick up the dust more so than carpet. We use the air purifier mostly in the bedroom and living room. We have it on all night on sleep mode and we place a sock over the little light. It goes out to the other room in the morning, on turbo initially. It takes only a very short while to visibly see the air clear up and I quite enjoy seeing the colour changes on the machine itself. I have some very debilitating health conditions and I wouldn't want to be without this air purifier now. It has made a difference in terms of asthma and allergies and as we won't be giving up our pets, this is a good thing. I also like the way it deals with mould spores in that it doesn't kill the mould, leading to the much worse micro-toxins. In fact, this was a major selling point for me. It's really easy to use and the filters are easy to change. The pet filters do need something to help them stay in place, as they tend to come off easily, but that is easily done with a few pieces of sticky tape. If you are on the fence about buying one then I'd say go for it. We tinker with the idea of buying another air purifier at some point, in order to have a dedicated unit in the bedroom as, unfortunately, I need to spend a lot of time in there. I would definitely buy from this company again. They are excellent to deal with and I was recently given beautiful customer service by Russell - probably the best customer service ever!
Purchased in July 2019.
So pleased we made the decision to purchase our Winix. My husband suffers from asthma and I get hay fever so have really noticed the difference since using our air purifier. We managed to get through the terrible smoke from the months of bushfires, sleeping well with it quietly running in our bedroom. It is no problem to move the unit to the living area during the day so we have clean air where needed.
The machine is very user friendly and cleaning and changing the filters is no problem at all.
Russell and Allan at Ausclimate, provided such great service and gave such great advice, I can highly recommend their business, you won't regret it.
Purchased in February 2019.
Got this for two asthmatics in the house. Seems to be doing a great job. Got it during heavy smoke due to bushfires and really helped to make the air in the house breathable once again. Great customer service as well. I did buy a discounted floor model so value was very good.
Purchased in January 2020.
Unit works ok but is heavily overpriced for what it is
This unit is basically a 50 dollar evaporative cooler with a hepa filter (80$) strapped to the front of it. Very hard to see the 750 we paid in value, quite disappointed with the user interface, no readouts of air quality, no digital display very basic just a led light that apparently shows air quality. Theunit is of low quality I found quite flimsy where you insert the filters could see it breaking within a year. nAny other unit with a hepa filter would beat this for value. Regretful purchase
Purchased in February 2020 for A$750.00.
Excellent Build Quality, Very Quiet in Sleep Mode
I have only just started using this item for myself and my kids. Build Quality is Excellent and it runs very quietly at night during sleep mode - it is so quiet in sleep mode that I can't even hear it at night. My kids and I have noticed a difference in the morning, we feel more refreshed and my kids blocked nose is cleared. The unit is well built, but a little heavy to move around, if they release a new model maybe it could have castor wheels for ease of movement. The unit is a bit pricey, I think $400-$450 would be a fairer price, not $595! Overall, I am very happy with this unit's performance so far, and can definitely feel the difference.
- Verified purchase
Excellent purifier with a few things to be aware of
Winix zero is an excellent purifier and does exactly what it says to do.
Air is noticeably fresher and cleaner and great at filtering out bushfire smoke just set to auto and forget
Uses about 70 watts on high so pretty good
Price price price.Australians get ripped off in a big way as this model is identical to the U.S Winix HR900, Aussie price between $600_$750 U.S price $220 U.S so like tad over 300 AUD so more than twice the price in AUD for same model which is outrageous.
They say the pro is unique to Australian market which is u...
Have been very pleased with my Winix ZERO+PRO air purifier. I now sleep much better.
Greatly appreciated Russell's prompt action in sourcing and dispatching my air purifier. I have chronic lung problems and have felt a great deal of improvement in ease of breathing. The machine appears to be very well made, operates really quietly on the low setting and reasonably quietly on medium setting. I find the machine easy to care for and filters appear to be simple to replace.
Purchased in January 2020.
- Verified purchase
A step down.
I liked my Winix AUS-9500 so much, I decided to buy another one. Initially disappointed to find the AUS-9500 had been superseded by the Zero+ I bought one anyway because of the predominantly positive reviews right here on ProductReview.
The Zero+ is more minimalistic. The remote control has been done away with and the exterior is... purposeful.
When I fired her up, a pleasantly muted blue bar of light transformed the stark front facade. As the air quality fluctuated the colour of the light and fan speed changed in sympathy. At first, when the a...
Purchased in January 2020 at Ausclimate for A$635.45.
Great air purifier combined with awesome customer service!
I purchased a Zero 5 model, due to the heavy smoke from the bushfires. The air purifiers at the local stores had all sold out, but with the very generous help by Scott from Ausclimate was able to source one, and had it delivered very promptly! I was very impressed with the effort and customer service I received from the very first phonecall.
Setup was quite easy, and I had it work it working away in a few mins. The sound is quite minimal, unless very heavy pollutants enter the house, as it needs to work harder to filter the air (but that is t...o be expected). The purifier works in a large area, so that helped in making my decision to purchase. I am very pleased with the product I purchase, and will gladly by again should I want future purifiers in other areas of the house.
Purchased in January 2020.
Perfect personal Service
All purifiers seemed to be sold out but with personal attention provided by Ausclimate staff one was discovered and delivered. I was very impressed with the attention give across the board by the different staff members who I caused to become involved. The unit is in operation now and we can feel the benefit.
Purchased in January 2020 at Ausclimate.
Absolutely the best service ever and product is very effective.
Ausclimate provide amazing service. The purifier is perfect for our home, dealing with smoke from all the fires. Our house smelled badly of smoke and had difficulties breathing, where now we can start to breathe much better
outstanding air particle reduction
Purchased two Zero+Pro 5s a couple of months ago, after considering the range of products on the market. We made this double purchase after contacting the sales office and getting helpful advice about unit effectiveness. We have one downstairs, and one upstairs immediately under the Air conditioner air filter intake. This enables the winix's purified air to be sucked straight into the air conditioner intake and distributed around the house.
The change in air quality is quite noticeable, much appreciated by family members with asthma. The...ability of the units to filter out the Sydney bushfire smoke in the last several weeks is remarkable. The air quality monitor is sobering - even when we couldn't detect smoke or poor air ourselves, the monitor would indicate poor air first thing in the morning or when a window/door was opened. On low and sleep settings, no discernible noise, and only marginally noticeable on the medium setting, High is noticeable but ok as long as you are not right on top of it, turbo about the same as a fan on full blast. Expensive, but no more than so than rival units. Can you put a price on good air quality though? Thoroughly recommended.
Purchased in October 2019 for A$1,250.00.
I can breathe ...
Now I have the WINIX zero 4 and 5. Both easy to clean. I simply diarise the next clean. Easy to relocate around the house if needed. Fabulous value for money. The Zero 5 has hepa, carbon, pest dander, dust filters. Very responsive to air quality changes. Quiet. We leave both units on 24 hours on automatic. The difference between inside and outside air is tangible. These units mean I don't need to wear a face mask when I'm at home. Sydney air is so dangerous for people with pre-existing lung conditions (me) that I recommend the units very highly.... Fabulous service from Russell, Allan & Peter. Quick delivery. I realised this morning that I took clean air for granted in Sydney. Maybe we have another 2 months of sad catastrophe in our bushland areas this time. The WINIX is a must have!
Purchased in December 2019.
Totally worth it !
In the current Sydney smoke haze, 2 of these purifiers are creating a clean air retreat through our entire house. The air quality monitor is surprisingly sensitive and detects changes when an outside door is opened only briefly 2 rooms away. Allergy problems have been noticeably reduced . The machine is lightweight enough to move from room to room with ease. Even on the regular settings it is relatively quiet , but on the sleep setting , operation is barely noticeable. It appears to be easy to clean and easy to change filters when necess...ary. Information and customer service provided by Ausclimate was very helpful and efficient. My only suggested improvement might be a slightly longer power chord. We are recommending the Zero plus 5 stage to friends and family.
Keeping the smoke out!
We are so pleased we chose this air purifier. It has helped generally and we have been surprised that we can keep it on at night time in the bedroom without it disturbing us. On nights when it hasnt been on I wake up with allergy symptoms but when it stays on I am fine. Right now though, with bush fire smoke blanketing Sydney we have been so pleased that it is keeping our indoor air so much cleaner than outside. Very happy with this product.
Can't believe how much stuff it grabs!
We have had our WinxZero+ Pro 5 working in our chiropractic office for a few months and thought that we should change the filter... We couldn't believe how much dust and dirt and muck was pulled from the air!
Purchased in July 2019 at at a trade show.
Love my Winix Pro 5!
My son and self are asthma and allergy sufferers and after sufficient research, I decided to purchase the Winix Pro 5 air purifier for our home. I use it mainly in our communal living areas and the machine is quiet and does a great job of purifying the air. It kicks in automatically to a higher mode when needed such as when cooking, vacuuming, cleaning and when the cat passes by. I was amazed by the amount of pet dander and dust collected on the pet filter which is changed monthly. I would recommend this product to those with allergies, asthma, pets or anyone looking to improve the air quality in their home.
Purchased in July 2019.
Questions & Answers
I am using zero pro,this product is produce 3,4ppm ozone. Which filter or technology is producing ozone?(maybe plasmawave?)
Yes, it is the PlasmaWave however at only 3 ppb it is considered to be so small it is virtually immeasurable.
In tests carried out by an independent laboratory, the ozone produced is substantially lower than the allowable level of 50ppb as set by the USA's FDA
To explain in more detail, the PlasmaWave technology creates negative and positive ions that combine with water vapour to form Hydroxyls that neutralise harmful viruses, bacteria and other airborne pollutants.
There is also an excellent video on our website explaining how PlasmaWave works.
And one more thing, you can turn the PlasmaWave function off if you desire.
If you are unsure or have any further questions please don’t hesitate to call Ausclimate direct on 1800 122 100
Hi, just wandering what air purifier would be the best one for my family as we have just moved into a toxic smelling house from floors that have just been polished and are letting out an extremely toxic smell. Would one of your air purifiers help this? Thankyou, Jeanie
Both our Winix Zero model air purifiers are effective at removing odours and chemical vapours.
You can call us direct on 1800 122100 to further assist on what may be the best model for you.
Hi, we had a very negative experience with Ausclimate people a few years ago, and was wondering so that we don't have to purchase from you again, if you could suggest another supplier?
Please let me know what other suppliers have this product russell or alan? I'm sure you'll get the profits, but since NDIS are supporting the payment, I need to purchase from trustworthy carriers.
Hi.Only other seller I know is Kogan but I highly don't recommend as they are hopeless.
Have a look at the xiaomi mi smart air purifier pro this is half the price but just as good and in some instances better
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