Review your last buy on ProductReview.com.au
AusCoast Builders

AusCoast Builders

AusCoast Builders
4.8

71 reviews

Positive vs Negative
96%4%
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See allThumbnail
Customer Service
4.8
Timeliness
4.5
Job Satisfaction ?
4.8
Rates and Fees
4.7
Product Quality
4.8
Brand Manager for AusCoast Builders? Claim your listing.
71 reviews
5 Patricia R.  · Both myself and my husband were totally satisfied with the work during and on completion,the builders were respectful and considerate.
5 Susan R  · Very happy with outcome of job and the tradesmen that worked on my job
5 Matt L  · Great to deal with at every step. The quality of work was first class and the level of customer service was above expectations. Very highly recommended.
5 Sonia  · Easy to deal with, communication was great. I’m very happy
5 Rodger C  · Fantastic to deal with and a top quality workmanship on my roofing job
5 Douglas M.  · Amazing job that the company did, would recommend them always.
Nathan
Nathan2 posts
 

I had a great experience with Auscoast for a recent roof repair. From the initial inspection to the final cleanup, the team was incredibly professional. They took the time to explain exactly what needed to be fixed, provided a transparent estimate, and completed the work with high-quality materials. It’s a huge relief knowing our roof is secure again. I wouldn’t hesitate to use them again or recommend them to neighbors.

Ask the reviewer
Peter B.
Peter B.2 posts
 

A well done job. The roof came first and looks great, the solar panels next, and all seems to be working very well. In all, the inspection seems to be a very good piece of work. Very satisfied.

Ask the reviewer
  • Thumbnail
DavidW
DavidWNSW15 posts
  Verified

The Auscoast Roofing expedience was great. Dee’s assistance was invaluable, nothing was too much trouble. We were always informed of what was happening and when. We would recommend Auscoast Roofing to anyone. The work performed was excellent .

Ask the reviewer

Reviews with attachments

  • Thumbnail
D Carr
D CarrNSW
  Fair Incentive

Great communication great workmanship very pleased great bunch great job

  • Thumbnail
  • Thumbnail
Pam
PamQLD3 posts
  Fair Incentive Verified

After the long drawn out process to finally get this project started, I am extremely happy with my finished roof repairs. I got the roofers to take photos, so was able to see the final outcome. I would definitely recommend Auscoast Builders in the future.

  • Thumbnail
  • Thumbnail
  • +1Thumbnail
Hazel
HazelQLD2 posts
  Verified

So neat and tidy and well organised what a great job

Latest follow-ups

Wendy P
Wendy PQLD
 

From initial contact to finale completion Auscoast builders were great to deal with. No hassle, no drama. I was always kept updated with information and scheduling. My questions were answered in a timely manner, and resolved accordingly.I Highly recommend them

 Follow-up  · I had my Roof replaced due to hail damage. There were no issues just the time frame going through the insurance company. The roofers were very tidy and there was no mess remaining .

Barry Streete
Barry StreeteNSW
 

The project of replacing the roof & solar panes was drawn out over a period of at least 18 months. Admittedly the roof pitch is 45 degrees but that did not hinder trades that had previously worked on the roof. Given that my wife & I are in our 80s the whole experience proved to be very stressful.

 Follow-up  · The 45 degree was known from the very beginning. It should never have been a surprise. Previous trades did not turn a hair. Better communication undoubtedly have reduced the stress during the project. What caused the project to take 18 months? That is the 64 Dollar question? I am still waiting for the answer to that question.

Positive reviews

Kjb
KjbQLD
  Fair Incentive

We recently had roof repairs completed by AusCoast Builders at our place in a fairly remote area, and I can honestly say the experience was excellent from start to finish. Working out this way can sometimes make organising reliable trades difficult, but the team showed up when they said they would, communicated clearly, and got the job done… Read more

properly.

The workmanship was solid, professional, and done with real care and attention to detail. They were respectful, easy to deal with, and took pride in making sure everything was completed to a high standard rather than just rushing through the work.

It meant a lot to have a company willing to travel out and still provide the same level of quality service you’d expect in town. I’d gladly recommend AusCoast Builders to anyone needing reliable roofing repairs, especially people living in rural or remote communities.

Karol
KarolNSW2 posts
  Verified

The total roof replacement was completed in a timely manner and by competent, polite, and friendly roofing replacement staff. I was happy with the workmanship and the hard work they did to complete the job from start to finish.

Sharron Jamieson
Sharron JamiesonNSW
  Fair Incentive Verified

I am totally satisfied with the way our new roof Was organised and replaced. The team that installed the roof were very respectful, and helpful.I would recommend Aus Coast builders and have to our neighbours that made inquiries.

Negative reviews

SLC
SLC7 posts
 

Terrible. Please do not go with these people. My experience has been horrendous. They made decisions without consultation or me knowing or understanding the full details despite being told ‘you won’t pay extra outside of what your insurance has paid’. No quotes for extra work - just did it without any consultation with me. No variations submitted… Read more

prior. People they ‘subcontracted’ to (not AusCoast) were awful, inexperienced and unprofessional. Multiple complaints from neighbours about swearing, throwing rubbish on the street etc. Not to mention the 15 apprentices with no experience overseeing them and stuffing it up. AusCoast told me not to communicate with them - but getting a return phone call was like pulling teeth. Roof was ‘finalised’ in mid 2024, final bill paid accordingly and on time. ‘Variation’ after stuffing it up and no consulting was submitted by rebuild relief in June 2025!!!! This has now been declined. Now I’m receiving extra bills - 2 years after this process started!!!!!. Very upset and anxiety provoking for a single parent who was getting their roof fixed under the premises that ‘rebuild relief’ - same company, different trading name - would ‘mange this with no extra cost’ outside of what was provided by insurance. Made decisions and did extra work without prior variations. It was ‘all good - won’t be a problem’ - and then heard nothing from them for almost 12 months. I cannot stress how distressing and a highly traumatic experience this has been from AusCoast and Rebuild Relief. I expect any favourable reviews are fake. I will be going to fair trading. 2 years later and I just want these people to exit my life.

Home Renovators

Find out how AusCoast Builders compares to other Home Renovators

Know better, choose better.

Compare all
Tidyman
Tidyman
 
Customer Service
Timeliness
Product Quality

We were assigned to Auscoast Roofing via Rebuild Relief. First thing to note - Auscoast Roof DO NOT DO ROOFS! they contract all work out, our job was then passed onto KONKA CONCONSTUCTIONS, who use a smaller company called PROPER GOOD ROOFING. Throughout the entire job AUSCOAST kept continually applying to insurance company for huge variations… Read more

-Big $$$$$. Overall happy with roofing, disappointed with modifications to vinyl siding, and totally disillusioned with replacement of our solar system which I was continuously told would be same size as the system that was removed- but ended up smaller system and got charged 4 x what it is worth. BEWARE BEWARE BEWARE

Crystal D.
Crystal D.QLD
 

DO NOT HIRE DO NOT PAY – $45,000 for a roof that's not completed (not including guttering apparently even though they confirmed the colour with us), they cut the solar panel wires to take them off and then put the roof on ONTOP OF THE LIVE WIRES STILL CONNECTED TO THE HOUSE. Charged me 13ish extra lengths of batton and tried to take them when they finished stating "we get… Read more

in trouble if we don't take back excess materials" DO NOT HIRE, DO NOT PAY! Several rolls of insulation they over ordered and tried to take, roofing screws you name it they tried to scam it, even told me my brand new solar panels were damaged from the storm and needed to be replaced, when I said they weren't even on the roof at that time as they are brand new. they went silent.

Recent reviews

Margaret B
Margaret B
  Fair Incentive

Excellent service and communication between us and Auscoast Builders and their work teams

Kerrie Nixon
Kerrie Nixon3 posts
  Fair Incentive

The workmanship was top notch. Finishing off really carefully done and the roof makes the house look much newer!

Berenice
Berenice
 

A positive experience with very efficient and professional service from AusCoast Builders

Rod.k
Rod.k
 

Very happy with help from everyone i spoke with & work done thank you all very much. cheers Rod

MHB
MHB
  Fair Incentive

The roofers were professional, tidy, worked hard and did a great job. I’m very happy with my new roof.

Josh D.
Josh D.NSW
  Fair Incentive

Everyone i dealt with was extremely professional, kind and prompt. absolutely great service. sounds too good to be true but it is absolutely as advertised. Would highly reccomend !

Tiernan B
Tiernan BNSW
  Fair Incentive Verified

Great work done. Amazing communication and lovely group. Work was completed quickly. Couldn’t recommend a better company to go through for my roof insurance work.

Home Renovators

Find out how AusCoast Builders compares to other Home Renovators

Know better, choose better.

Compare all
Gregory
Gregory
  Fair Incentive

Im very Happy with the work carried out by AusCoast Builders.

Tim
TimQLD
  Fair Incentive

great service and well professional with great understanding to work need done

sue
sueQLD
  Fair Incentive

The work was done very efficiently and the cleanup Afterwards was fantastic. They were very easy to deal with.

AL and Pam
AL and PamQLD2 posts
 

We received nothing but good feedback and help during the course of our roof renovation.Any and all questions were answered quickly and professionally.We would recommend Auscoast and the team to anyone.

John
John3 posts
  Fair Incentive

Very very impressed. The tradespeople were punctual, professional and just really good blokes. They were totally trustworthy with my home, did a fantastic job in record time, and left the are pristine. The site manager and admin people were super easy to deal with, and reliable to their word and my expectations. Would recommend them anything.

Peter
Peter2 posts
 

Excellent communication with tradies and office. Left place looking clean and tidy

Philip G
Philip GQLD
  Fair Incentive

All those who were involved were professional and pleasant, from management to roofers. The job was done with minimal disruption in all kinds of nasty weather. Thankyou.

Petra Moroney
Petra MoroneyQLD2 posts
  Fair Incentive Verified

Auscoast Builders have been excellent and very professional in our roof repairs. All the work carried out was done in a timely manner and effectively, from the delivery of the materials to the removal of the surplus material and waste. I can't fault the entire team! Thank you for a job well done! Petra

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.