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Aussie-battery.com

Aussie-battery.com

Aussie-battery.com
1.3

84 reviews

Positive vs Negative
10%90%
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84 reviews
1 Craig S  · extremely slow dispatch time, very little communication except tracking info, DO NOT use this company, wish I'd read reviews before I used this company
1 Jock  · Purchased a replacement battery for Dyson V6, received it but it failed. Replacement promised under warranty but it never arrived. Avoid at all costs!
1 Michael  · Scam! Product never arrived, poor communication and had to chase paypal to get a refund
1 Tom P.  · If I could give zero stars I would. I paid for 4 batteries. They sent 2. No response to 5 emails, phone number disconnected. In short, rip off.
2 Kevin M.  · Not great! – I won't be buying from these guys again. Poor product (replacement Dyson vacuum battery) and no customer service follow up.
1 Studio S.  · Battery for Dyson – Absolute waste of money I agree with the other reviews don’t waste your money!
Steve G.
Steve G.5 posts
 

Yes, this site is a scam. Promised to ship in 24hrs but didn't send. I emailed twice but no response. No phone number. The prices are cheap so they suck you in and never send anything.

 Follow-up  · I emailed after three weeks asking to be refunded. They emailed me back stating I'd definitely be receiving my battery order and shipping details would be sent. Never heard a thing after that and no sign of a refund. Yes, this site is definitely a scam.

Nick c
Nick c
 

Refused to accept a return. Next to no email Response for nearly a month. I now have to dispose of the incorrect battery and order elsewhere. Do not use this terrible company. Edit. Finally responded and refunded, didn’t want the battery returned. Why not just respond to phone calls and emails and avoid bad reviews??

Ask the reviewer
skibbawackle
skibbawackleNSW3 posts
  Verified

I wish I'd read these reviews before purchasing. I bought a replacement Dyson battery in November and it stopped working in December. Three attempts to follow up and no response. Now I can't get a refund or chargeback because it's past 30 days. Have created a case with NSW Fair Trading. Show details

Reviews with attachments

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Amir
AmirVIC2 posts
 

Battery for iPhone 4S – Please Do not buy anything from this website Aussie-battery.com they are selling Battery's not working at all don't spend time and money, They cheating customers, and also charge extra money like they are selling outside of Australia. Show details

Positive reviews

Johndrinky
JohndrinkyVictoria3 posts
 

No probs! – I don't suggest that other reviews here are scurrilous but my experience is quite the reverse. My purchase was a replacement battery for a Dyson V8 wand. It arrived in good time and has performed well - better than expected really. Show details

Garry F.
Garry F.QLD
 

delivery to central Qld – Emailed purchase through pay pal on Saturday July 11th. Dispatched Monday 13 th., arrived in central Qld on the morning of 15th. Great service. As I have not installed the batteries as yet I hope they live up to the standard displayed so far. Show details

Rodney witte
Rodney witteVIC
  Fair Incentive Verified

products & service – I am happy to give Aussie battery supplies a high rating of 5 out of 5. They earned this rating from me due to their professional service, patience for my lack of knowledge at the time, and outstanding product in the form of a 280 ah deep cycle battery that has put other batteries to shame. I am referring to the one "Eclipse" 280 ah deep cycle… Read more

battery purchased from Aussie battery supplies, that has outperformed 4 single 120 ah batteries I purchased from elsewhere (never again). I have full intentions of purchasing more from them as I have a motor home that I live in fulltime. I do have a high power usage, but Aussie battery supplies product has handled it extremely well. I have NO complaints and I will only deal with them from now on for all my solar needs.

Negative reviews

Jim M
Jim M
 

Scam site – Ordered a replacement tv remote, never arrived, no response to repeated emails. Should have looked at reviews first. Recommend never use. Would like to give this site zero stars but this site won’t allow, so one star means zero.

Leo
LeoSA
 

Battery came but no tools – Ordered iphone 5s battery with tools and the battery came but not the tools. i bought $7 tools off temu but i contacted them by their "24/7" email but nothing

Neveragain
NeveragainVIC3 posts
 

No Charge, No Good - Do NOT use – Bought a replacement battery for a Dyson v10 vacuum - didn't charge with the Dyson charger and with a generic charger. Company will not reply to numerous emails. DO NOT purchase from this company. Show details

Recent reviews

Larry N.
Larry N.
 

Dont Use them! – DO NOT GIVE THEM YOUR MONEY ! its a scam I waited 3 weeks no delivery. So I emailed them twice NO Answer, NO phone number. The warehouse / office is not legitimate. Go somewhere else Show details

Liana
Liana2 posts
  Verified

Do not buy from Aussie Battery – Don't ever buy from Aussie Battery. They take your money but never send the product. Zero communication, no phone number to call Show details

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David B.
David B.2 posts
 

I have been conned – No telephone number. A warehouse that looks unused. The only way to contact them is by email and they don't reply. I should have noticed the lack of a telephone number. DO NOT BUY ANYTHING FROM AUSSIEBATTERY.

Sheikh R.
Sheikh R.
  Verified

aussie battery fraud – aussie battery is fake Web site don't buy anything you will lose your money. they have fake business addresses and ph no in Sydney compleat fraud Show details

SLy
SLy
 

Would not respond! – Don't be fooled - THESE ARE NOT GENIUNE Batteries. Bought a Dyson Battery - it isn't. It does fit and it appears to work. Delivery - disaster - Apartment number shown on invoice, not included on delivery package. Several attempts to contact vendor met with silence. Had to raise the issue with PayPAL (thank you PAYPAL), before any progress was… Read more

made - and I had to track it down once tracking information was provided. Life is too short - look elsewhere.

Cruisy
CruisyQLD3 posts
 

They sent me the wrong battery AND it was broken. Don't buy! – Wrong item sent iand it was broken. So yeah no replies to my emails too. Robbers not businessman. Don't buy from aussiebattery.com Show details

mtihverainen
mtihverainenQLD
 

Don't waste your money – I purchased CR1225 Battery Lithium 3V - 5 Pack. Three weeks after being notified that the batteries had shipped, I contacted them via their email to say that the order hadn't arrived. After no reply, I emailed again from their contact us on their website. Once again, no reply. I lodged a claim with PayPal giving evidence of lack of contact from… Read more

these people and it is only when PayPal refunded me that the next day AussieBattery forwarded a copy of their original email saying the order had shipped. No explanation, no apologies, no suggestion of how this matter could be resolved, just a copy of an email now sent 4 weeks previously. This place is a scam. Never again.

zach thomas
zach thomasVictoria
 

not recomended – It took three attempts to deliver the two litium batteries, they supplied the wrong regulator with the kit. they stopped making the 175 amp size so to increase to four batteries I now have to sell the two I purchased and will be going back to agms. returned the agm reg for a refund that has now been over two months and they dont answer their… Read more

phones and when they do they have not recieved or cannot find the returned item. Their warranty sucks I would not recomend company to deal with again

Gary R.
Gary R.TAS7 posts
 

By far the worst company I have dealt with in years – Aussie Batteries supply very low grade gear and have next to zero customer service. Do not take the risk I have and do your dough. Go to a local shop front.

Peter
PeterWA
 

Dyson V8 Battery – Purchased October 2022. Mid Feb 2023, Battery dead and will not hold a charge.

Adrian
AdrianWA
  Verified

Ryobi 18V – Ordered Ryobi battery for garden equipment but received a Chinese knockoff instead. No response to my various emails. No phone number to contact. Show details

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Jophesine
JophesineNSW
 

Another person ripped off – Have been trying to communicate with this company for months and have just seen they no longer exist. Bought a Dyson 7 replacement which is obviously faulty and no longer works…I hope ACCC is aware of them being dodgy Show details

John M.
John M.NSW6 posts
 

Do not buy from them don’t receive product – Shonky company rip off took money but no product do not buy from Them Show details

Gavin P.
Gavin P.VIC2 posts
 

You don't get what you ordered. Go elsewhere – Receive 4amp instead of 5amp. Product not ryobi brand as stated in add for power tools. Buyer Be careful Show details

robert
robert2 posts
 

AUSSIE BATTERY update – DONT USE Aussie Battery Falsely advertise Dyson batteries they send clone battery that doesn't work properly. request refund. Sal?(prob not real name) states requesting refund for you - then nothing. UPDATE 5.10.22 got a confirmed refund. Show details

Lazza48
Lazza48NSW34 posts
 

Dyson battery – Received battery in good time. Works fine. Fixed the 'halting' problem. Thanks. Show details

Fred
Fred
 

Scam condoned by Paypal – Battery ordered and not supplied. No response to any of the contact options and Paypal useless in stopping this scam. Show details

Chris
Chris
 

Purchased a battery which was marketed as a dyson battery but was supplied a knock off – Tried multiple times to contact supplier but not response . Totally dissatisfied with product and service. False adverting Show details

Takahe
TakaheNSW21 posts
  Verified

Total Scam - my experience – The seller although masquerading as an Australian based enterprise did not respond to repeated emails nor confirm the order. When the item I selected for the cart went directly to Paypal and opened another webpage tab rather than the cart I should have twigged that this outfit was a scam (others have both here and … Read more

https://au.trustpilot.com/review/www.aussiebatt.com - I was surprised and disappointed that PayPal were associated with them - https://www.aussiebatt.com/payment-shipping.html). Once the PayPal payment was made there was no email confirmation of the order or of the subsequent payment. Delivery is claimed to be within 3-7 days however there is no chance of that as neither confirmation of the order nor of payment had been received after 3-days. The map on the webpage indicating a warehouse is a scam which I should have realised given the address; "Granville, Sydney, NSW 2142 Australia" - Granville is a suburb not a street...and the position indicated on their map are South and Mary Streets (https://www.google.com.au/maps/@-33.833878,151.0111193,210m/data=!3m1!1e3) not a warehousing area. I became suspicious when I saw the PayPal payment to deng xiao yong of sales@batteries-company.com whereas all email is to info@battaussie.com and have investigated further as have others...steer clear!

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