Aussie Emergency Glass

Aussie Emergency Glass

Aussie Emergency Glass
3.9

33 reviews

PositivevsNegative
73% · 249 · 27%

Return Claim MadeYes (2) · No (4)
Product Quality
1.0 (2)
Job Satisfaction
1.0 (3)
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Reviews

33 reviews
Peter F.
Peter F.
 

I called, I booked, no one ever turned up

As the title said I called I talk to the guy he said somebody would turn up on Monday it’s now the following Monday and nobody ever turned up nobody ever called. I hope you have better luck than I did
Moira
MoiraSouth East Queensland, QLD
  Verified

Shocking service, dishonest conduct

Over the phone and in a text, we were quoted to replace 3 panes of glass. Aussie Emergency Glass came out and only changed 2 panes. The repair guy said that he would come back when the roof is dry. A month passed, then the office called and said that we owe them the full amount of $895 and that we have not paid. My husband reminded the office that they still have to install the third pane. The guy flatly refused to believe that they still have to change one more pane. He was extremely rude . Eventually, after we forwarded his old text to him, he said he would divide the amount owing, and we must pay for two, but they would not be coming back to complete the job. Show details
Joanne L.
Joanne L.South East Queensland, QLD5 posts
 
Erin & Tom L.
Erin & Tom L.Sydney, NSW2 posts
  Verified
Brendan
BrendanSouth East Queensland, QLD4 posts
 

Deducted money before the job was finished

Aussie Glass quote me a job over the phone, wanted Credit Card details before coming out. Still haven’t finished the job to my satisfaction but the have taken the money. They will tell you what you want to hear over the phone, when they come to the job it’s a different story. Show details
Christina
ChristinaSouth East Queensland, QLD
 

Double paid

I accidentally double paid for my glass repair, I have tried for 6 months to get the money returned as I had already paid for the service rendered, the owner is greedy and slimy, he won’t answer phone calls or emails and is refusing to acknowledge the problem - Avoid This Company At All Cost!
Expensive, Unreasonable and a total rip off! Show details
Gabrielle
GabrielleSouth East Queensland, QLD
 
Brendon
Brendon
 
Unhappy
Unhappy
 

A big difference

Recently my brother had a health problem and I needed to replace a small window in his flat. I called this company and received a quote for $550. Upon speaking to my other brother he said this was quite high for the work required. I then clarified the smaller dimensions and that the window was beaded not puttied and I received the terse response - same price as above. I have since received an alternative quote for the same work which came in at $185.00. Needless to say we will not be using this company. I understand there is a labour cost, but the materials for this job are minimal and the time required is also very minimal.

Jess
Jess
 

Amazing company!

They are professional and cheap. The staff are helpful and have great customer service. Will use them in the future for all windscreen replacements.

Marty
Marty
 

Great company

Good service great prices and get the job done ASAP I would not use anyone else I never had problem

Tee
Tee
 

Great glass company

Couldn't have ask for a better service

Friendly and knowledgeable team of glass repairers.

Get in and gets the job done

Angela Marie
Angela Marie2 posts
 

In a time of broken glass crisis you need to call these guys

Easy to communicate with and prompt reliable service and good value

They had the job done fast and I even got to work on time.

Very satified

Britt.C
Britt.CSouthport
 

Absolutely amazing!

Absolutely recommend these guys highly best glass company definitely using Aussie emergency glass all the time will be using them again!! Thanks guys

Gman
Gman
 

Aussie Emergency Glass to the Rescue

AEG came to my rescue when I whipper snipped a rock through a clients window on several occasions. Thanks will definitely use again

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