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Stress free refinance
We got recommended by our broker to refinance with Mortgage EZY. Glad we did-had no hiccups, the staff are helpful and we’re on a great rate!
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Helpful and friendly staff
Although it took longer than expected to refinance the staff have been very helpful and happy to help.
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Really nice service
I’m a new customer to Mezy, was unsure at the beginning but my refinance went smoothly and now I’m on a better rate.
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Paying off the loan faster with the money we are saving!
We decided to move away from the big banks (won’t name and shame) seems as though they’re only interested in “new” clients. Glad we did- Mezy have been really helpful with our refinance. With the money we’re saving we are making extra payments to pay off the loan faster.
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Simple refinance- great service
We’ve just settled refinancing our home. Mortgage Ezy’s team where helpful and professional. We are happy with the rate and would recommend to others.
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Simple Refinance
Really happy with the customer service from mortgage EZY. If we needed clarification on documents etc the team would respond quickly. I hate refinancing but the team there are great and helpful, will be coming back when it’s that time again!
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- 4 reviews
- 1 like
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Third time finance
This is my second property time financing with Mortgage Ezy and dealt with Ron Dylan both times. Best rates on the market and am satisfied with the professionalism that keeps bringing me back to deal with them over and over. Very happy with the redraw facility to take repayments out of available redraw rather than needing to keep another separate bank account topped up instead of offsetting interest where possible.
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Couldn’t be happier
We tried 3 different banks that all said no to us building or dream home, Mortgage EZY went above and beyond not only to get us approved in time but have made the process as stress free as possible. Jules in the construction team sorted everything for us and now we just can’t wait to move in. Thank you for everything.
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Very Disappointed and stressed
I have a pre-approval and now I've been waiting for 4 weeks to get the final approval letter. I extended the cooling off period five times - they say that they will have the letter by the end of the day and then they disappear - hard to get in contact with the BDM [Name Removed] and the National Sales Manager [Name Removed]. Everything they have told me have been lies - not one thing has been true. Thanks to them and the 6 weeks of waiting I lost my dream home, and a 0.25% deposit, plus conveyancing fees. It's disgraceful. I would have been hap...
Read morepy to go elsewhere. My broker has a mortgage with them and now he said he is going to change based on this terrible experience I had. I wanted to warn others, as buying a house is already stressful enough. Go elsewhere!- Transparency
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Went above and beyond
The team at Mortgage EZY worked really hard to get my refinance done and we were able to lock in a good fixed rate just in time before interest rates went up- saving us thousand a year. Couldn’t be happier!
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Thanks Mortgage EZY
Our broker put us onto Mortgage EZY and our loan has now settled. Our outgoing lender slowed us down but got there in the end. Thank Mortgage EZY, we are happy with the team who assisted in our application.
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Ruthless
One star is too many for Mortgage Ezy. They just raised the interest rate to 6.64%pa. If you can pay $1,438 ONLY INTEREST in $260,000 loan, this is your financial institution. Good luck getting ripped off!!
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- 2 reviews
- 2 likes
Terrible, Nothing Good to Say!
Terrible company to deal with. We are about to refinance with another lender and I guess on past performance this process will take forever. Can't wait to get away from them. Phoned today to ask for statements and was told I would be charged $7 each!
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Hi MariaH, we are sorry to hear about your experience. Can you please send your contact details to marketing@mezy.com.au, so we can let our management team investigate further and come back to you. Thank you.
Lender and broker BEWARE
Mortgage Easy has taken in excess of six months to get back to us on a formal approval, following a conditional approval.
Because they took soloing, they then asked for updated payslips from our employers!
We consistently provided all necessary documentation (and there is a lot) within 1-2 days of being asked.
We have not ever received any progress updates and are left in the dark, as is our mortgage broker.
We are pursuing alternate lenders and are spreading the word at just how unhelpful, frustrating and poor customer service Mortgsge Easy has.
We are trying to sort out our financial situation while lenders like Mortgage Easy just don't help.
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Hi Giuliana, sorry to hear you had a bad experience with Mortgage Ezy. please send your contact details to marketing@mezy.com.au, so our team can investigate further. Thanks
Refinance
Ron Dylan was an excellent support. Things didn't always go to plan with refinancing, however Ron always stepped in quickly to seek a resolution with other areas of loan process.
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Questions & Answers
Hi ,
Wanted to ask if you deal with someone who has issues with their credit files? Thanks
Hi Guri - Thank you for reaching out. Are you a Mortgage Broker? Please let us know the best way to contact you. Thank you.
Dear Sir or Madam
I am writing l to escalate my SMSF home loan application , it was formal approved on 4 May 2021 but I have not received any loan documents now and settlement is due 4 June 2021.
Can you please speed up ASAP ?
My number 0413465229
Thanks
Alex
Hi there. I want to develop a property into 5-6 apartment units at Perth, WA. Need 80% LVR for his construction and land value at this stage. Not planning to sell units but flexible . Which loan type product is suitable in my scenario? Or any nearest LVR option? Please advise. Thanks in advance
Hi M Rahman - Thank you for reaching out. Are you a Mortgage Broker? Please let us know the best way to contact you. Thank you.
It is myself, the owner. I can connect my mortgage broker to you. Please email me with your contact details to "bipul2289@gmail.com". My 1st question is maximum LVR you may allow for this construction (commercial) loan? Thanks
Hi M Rahaman - Thank you for your message. We will contact you now to answer your questions. thank you.
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Amazing service
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Hi mehran A, We have checked our system and we don’t have any interest rates that match what you are saying for any loan including specialty loans like SMSF loans, Non-Resident loans or Alt-Doc Loans....
Read more Mortgage Ezy and its Funders have not increased rates except for the latest RBA increases which is the same across all Lenders. However, we would love the opportunity to negotiate a better rate for you where we can. Can you please send your contact details marketing@mezy.com.au. Thank you