Mortgage Ezy

We got recommended by our broker to refinance with Mortgage EZY. Glad we did-had no hiccups, the staff are helpful and we’re on a great rate!

Although it took longer than expected to refinance the staff have been very helpful and happy to help.

I’m a new customer to Mezy, was unsure at the beginning but my refinance went smoothly and now I’m on a better rate.

We decided to move away from the big banks (won’t name and shame) seems as though they’re only interested in “new” clients. Glad we did- Mezy have been really helpful with our refinance. With the money we’re saving we are making extra payments to pay off the loan faster.

We’ve just settled refinancing our home. Mortgage Ezy’s team where helpful and professional. We are happy with the rate and would recommend to others.

Really happy with the customer service from mortgage EZY. If we needed clarification on documents etc the team would respond quickly. I hate refinancing but the team there are great and helpful, will be coming back when it’s that time again!

This is my second property time financing with Mortgage Ezy and dealt with Ron Dylan both times. Best rates on the market and am satisfied with the professionalism that keeps bringing me back to deal with them over and over. Very happy with the redraw facility to take repayments out of available redraw rather than needing to keep another separate bank account topped up instead of offsetting interest where possible.

We tried 3 different banks that all said no to us building or dream home, Mortgage EZY went above and beyond not only to get us approved in time but have made the process as stress free as possible. Jules in the construction team sorted everything for us and now we just can’t wait to move in. Thank you for everything.

I have a pre-approval and now I've been waiting for 4 weeks to get the final approval letter. I extended the cooling off period five times - they say that they will have the letter by the end of the day and then they disappear - hard to get in contact with the BDM [Name Removed] and the National Sales Manager [Name Removed]. Everything they have told me have been lies - not one thing has been true. Thanks to them and the 6 weeks of waiting I lost my dream home, and a 0.25% deposit, plus conveyancing fees. It's disgraceful. I would have been hap...

The team at Mortgage EZY worked really hard to get my refinance done and we were able to lock in a good fixed rate just in time before interest rates went up- saving us thousand a year. Couldn’t be happier!

Our broker put us onto Mortgage EZY and our loan has now settled. Our outgoing lender slowed us down but got there in the end. Thank Mortgage EZY, we are happy with the team who assisted in our application.

One star is too many for Mortgage Ezy. They just raised the interest rate to 6.64%pa. If you can pay $1,438 ONLY INTEREST in $260,000 loan, this is your financial institution. Good luck getting ripped off!!

Terrible company to deal with. We are about to refinance with another lender and I guess on past performance this process will take forever. Can't wait to get away from them. Phoned today to ask for statements and was told I would be charged $7 each!

Mortgage Easy has taken in excess of six months to get back to us on a formal approval, following a conditional approval.
Because they took soloing, they then asked for updated payslips from our employers!
We consistently provided all necessary documentation (and there is a lot) within 1-2 days of being asked.
We have not ever received any progress updates and are left in the dark, as is our mortgage broker.
We are pursuing alternate lenders and are spreading the word at just how unhelpful, frustrating and poor customer service Mortgsge Easy has.
We are trying to sort out our financial situation while lenders like Mortgage Easy just don't help.

Ron Dylan was an excellent support. Things didn't always go to plan with refinancing, however Ron always stepped in quickly to seek a resolution with other areas of loan process.