95 reviews

97% · 923 · 3%

Return Claim MadeYes · No
Product Quality


95 reviews
95 reviews
Neil J.
Neil J.2 posts

Turbo vacuum head really poor

After being a delighted Aussie Vac customer for more than 30 years, I’m so disappointed with my latest upgrade, the turbo vacuum head.
After less than 2 weeks of use, the revolving brushes were rendered totally useless. They were strangled by my medium- length hair.
It took me 45 mins of cutting & pulling the hair strands to release the brushes.
That’s terrible.
What’s to be done about that?
I can’t keep spending all that time to clean the vacuum head every time I use it! Show details
AussieVac   DM   
James5 posts

Fantastic diagnostic repair

I’d like to thank Ben from Aussie Vac for his great service today. He is an excellent diagnostician pin pointing where vermin had eaten through a pipe in two areas within a concealed space….He was very accommodating and fixed our problem…
We had previously had another firm view our situation. All they wanted was to sell me a new machine….. Show details
burnt hand
burnt handSouth East Queensland, QLD37 posts

Ducted vacuum is the only way to go

Have had a ducted vacuum for over 20 years. It’s the only way to really remove the dust and dirt outside and not have fine air pollution left in the house which is bound to escape, bag less or not, and lets you breathe it in. Will be fitting an Aussie Vac in our next home mainly because of the great publicity, help and advice.  Show details
Gary seen
Gary seen6 posts

Buying the unit

A HUGE thanks to Aussievac .we started our DIY vacuum system
Sadly it happened at the start off the lockdowns
To the absolute professionalism off this company
They managed to deliver the product to me, keeping in mind I live 2 hours from their shop
Also due to an error on my part I was short 1 /90 bend
You arranged to deliver to me when a maintenance worker was in my area
I have used the product before 20 years ago
The service was excellent then and as a customer I have experienced the same great quality of professionalism this time around
A special mention to the receptionist who organised my unit
And was great to deal with Show details
team ftc
team ftcSydney, NSW13 posts

Totally Sux Big Time

This is my first central vacuum and it sux enough to be a danger to any cords or rugs not tied down.
It's really nice and smooth to vacuum a room with vacuum power and not stupid jamming whirring things.
I am vacuuming less now, instead of the "daily" run around with the stick vac takes 2x's as long but is 5x's cleaner and 1x every two weeks seems fine but I suppose as summer comes and dog moults to vacuum more and btw it also just disappears dog hair and more importantly long human hair which was constantly being cleaned from the stick vac/Dyson. Show details
NathanMid North Coast, NSW2 posts

Customer Service

Have not yet purchased my vacuum yet!
As for the customer service and time he took to answer my questions was excellent.
If I do decide to put in ducted I am going with AussieVac. Show details
JanSouth East Queensland, QLD3 posts

Complete hose kit

Ordered complete hose kit Thursday from melbourne online arrived 9.30 am Monday very fast and free delivery as well as best price on the kit as well very happy with the quality of product Show details
  Fair Incentive

AV 1300 Great Vacuum unit

The AV1300 unit has lots of vacuum suction very happy with it and the installation replacement was easy, the company was great to deal with made it easy to by online.
G Pedler
G PedlerMurray Region, NSW
  Fair Incentive

Excellent service

Our old aussie vac died after 18 years, (we didn't change the over full bag). New one arrived within couple of days, easy to install, works even better than old one..
  Fair Incentive


Very easy ordering, exceptional product knowledge, support and super fast delivery. Great vacuum system. Very happy with the AV1900. Much quieter than our old Lux, and has more suction. Very happy!
JonSydney, NSW7 posts
  Fair Incentive


The Aussievac ducted vacuum system came with good installation instructions and was easy to install as a DIY project. The vacuuming efficiency of the Aussievac system is far superior to any portable vacuum cleaner that I have ever used. Moreover, the help and speed of delivery of the supplier was second to none. Show details
Mark F.
Mark F.Greater Melbourne (Metropolitan), VIC
  Fair Incentive

Very Happy

Bought the ducted AV1300 unit to replace my older broken AV1400 from 20 years ago. Staff were very helpful in which model would replace the original and with installation tips. This unit is much more powerful the the previous one. Installation was a breeze. Show details
happy user
happy userGreater Melbourne (Metropolitan), VIC4 posts

very happy

bought a ducted av1700 model to replace my older broken unit. installation was easy. company staff were very helpful with a couple of my questions. The unit is a lot more powerful from the one I had. Show details

aussie vac shine

I rang up aussie vac to enquire about an older model I have
I was given great and exact info, and after chatting decided to proceed and buy latest model vac
it was sent promptly and I was updated regularly as it its freight status
great service Show details
AJHobart, TAS2 posts
  Fair Incentive

Fantastic Support

We went to Aussie Vac for a DIY option to install in our new home. Andrew was very helpful, sending a markup on our plans and all the relevant items to install the system. Very easy installation, even comes with the glue! Delivery only took 2 days to Tas! These guys run a very smooth ship! Show details

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