AussieVac
Verified96 reviews
Recent reviews
sub standard equipment – Purchased new vacuum head and hose for in ducted vacuum system. Awful system as the hose falls out of the head constantly which has resulted in the head cracking due to falling out while in use and the pushing along and the falling out caused the end to crack. I had the old vacuum head and hose which this never happened to, only changed as it was… Read more
over 10 years old and which I passed on to my son who is still using it. The company will not honour this fault so I will simply get another vaccum company. Steer clear of Aussie VAC.
Turbo vacuum head really poor – After being a delighted Aussie Vac customer for more than 30 years, I’m so disappointed with my latest upgrade, the turbo vacuum head. After less than 2 weeks of use, the revolving brushes were rendered totally useless. They were strangled by my medium- length hair. It took me 45 mins of cutting & pulling the hair strands to release the brushes.… Read more
That’s terrible. What’s to be done about that? I can’t keep spending all that time to clean the vacuum head every time I use it!
Fantastic diagnostic repair – I’d like to thank Ben from Aussie Vac for his great service today. He is an excellent diagnostician pin pointing where vermin had eaten through a pipe in two areas within a concealed space….He was very accommodating and fixed our problem… We had previously had another firm view our situation. All they wanted was to sell me a new machine…..
Ducted vacuum is the only way to go – Have had a ducted vacuum for over 20 years. It’s the only way to really remove the dust and dirt outside and not have fine air pollution left in the house which is bound to escape, bag less or not, and lets you breathe it in. Will be fitting an Aussie Vac in our next home mainly because of the great publicity, help and advice.
Buying the unit – A HUGE thanks to Aussievac .we started our DIY vacuum system Sadly it happened at the start off the lockdowns To the absolute professionalism off this company They managed to deliver the product to me, keeping in mind I live 2 hours from their shop Also due to an error on my part I was short 1 /90 bend You arranged to deliver to me when a… Read more
maintenance worker was in my area I have used the product before 20 years ago The service was excellent then and as a customer I have experienced the same great quality of professionalism this time around A special mention to the receptionist who organised my unit And was great to deal with
Totally Sux Big Time – This is my first central vacuum and it sux enough to be a danger to any cords or rugs not tied down. It's really nice and smooth to vacuum a room with vacuum power and not stupid jamming whirring things. I am vacuuming less now, instead of the "daily" run around with the stick vac takes 2x's as long but is 5x's cleaner and 1x every two weeks seems… Read more
fine but I suppose as summer comes and dog moults to vacuum more and btw it also just disappears dog hair and more importantly long human hair which was constantly being cleaned from the stick vac/Dyson.
Customer Service – Have not yet purchased my vacuum yet! As for the customer service and time he took to answer my questions was excellent. If I do decide to put in ducted I am going with AussieVac.
Complete hose kit – Ordered complete hose kit Thursday from melbourne online arrived 9.30 am Monday very fast and free delivery as well as best price on the kit as well very happy with the quality of product
AV 1300 Great Vacuum unit – The AV1300 unit has lots of vacuum suction very happy with it and the installation replacement was easy, the company was great to deal with made it easy to by online.
Excellent service – Our old aussie vac died after 18 years, (we didn't change the over full bag). New one arrived within couple of days, easy to install, works even better than old one..
Fantastic – Very easy ordering, exceptional product knowledge, support and super fast delivery. Great vacuum system. Very happy with the AV1900. Much quieter than our old Lux, and has more suction. Very happy!
Brilliant – The Aussievac ducted vacuum system came with good installation instructions and was easy to install as a DIY project. The vacuuming efficiency of the Aussievac system is far superior to any portable vacuum cleaner that I have ever used. Moreover, the help and speed of delivery of the supplier was second to none.
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Very Happy – Bought the ducted AV1300 unit to replace my older broken AV1400 from 20 years ago. Staff were very helpful in which model would replace the original and with installation tips. This unit is much more powerful the the previous one. Installation was a breeze.
very happy – bought a ducted av1700 model to replace my older broken unit. installation was easy. company staff were very helpful with a couple of my questions. The unit is a lot more powerful from the one I had.
aussie vac shine – I rang up aussie vac to enquire about an older model I have I was given great and exact info, and after chatting decided to proceed and buy latest model vac it was sent promptly and I was updated regularly as it its freight status great service
Fantastic Support – We went to Aussie Vac for a DIY option to install in our new home. Andrew was very helpful, sending a markup on our plans and all the relevant items to install the system. Very easy installation, even comes with the glue! Delivery only took 2 days to Tas! These guys run a very smooth ship!
Fast and efficient – AussieVac was a pleasure to deal with. Gave relevant advice. Online purchase was easy and delivery was very quick. Excellent customer support. Follow up was prompt and efficient. Wouldn't hesitate in recommending.
Very good company – I am building a house and wanted to put a ducted system in. I sent off my plans for a quote and I got a reply with recommended components and markings on the electrical drawings showing installation points within an hour. I went and saw them in their store and everyone was really friendly and helpful. I ordered the components online and they were… Read more
delivered free in 2 business days. Very good service. I highly recommend Aussie Vac. The reason I went with them is because my parents put one in their house and it is still going strong after 25 years. They've never had a problem with it. Dad just had the brushes in the motor replaced recently (which is expected because they do wear over time). He took it in to Aussie Vac and they did the job and he was also very happy.
Excellent – Firstly I would like to thank the lovely lady that took my call and answered all my questions Great customer service, fantastic product and super fast delivery. Would definitely recommend to friends and family.
Lots of Suction and very quiet – I have just replaced a 20 year old model of another brand , This one has a lot more suction and is very quiet and has a very large bag. Very satisfied and my wife is also happy.
I've got suction power again! – My old Attilla vacuum was 23 years old, and after so many years of wonderful service was fading fast. I looked on the Net and found Aussie Vac. I ordered a new set of hoses and fittings, and when I found them a perfect match, I ordered my new vacuum. It took a little while to install as I hadn't realized it need a 15 amp power point and a few… Read more
extra fittings as the motor is now at the bottom of the cleaner. My unit was delivered from Melbourne in less than a week and the fittings were also very prompt in arriving. It is now fully installed and working wonderfully well. Thank you Aussie Vac.
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Used Aussie Vac 15 years ago still going strong – Used AussieVac in the house we currently reside at we installed the system 16 years ago, apart from a minor elbow joint cracking, and easily replaced only a year ago, we are again happy to buy AussieVac and install in our new home currently under construction. Would recommend the system to anyone, very good reliable system and at a good reasonable price.
Exceptional Performance and outstanding service – I replaced my earlier ducted vacuum system after 5 years in my old house as it broke down and that was a BOSCH brand. Although, it was a bit quieter, there was hardly any suction. I replaced that with a one from AussieVac and I immediately found the difference - more suction, powerful and long lasting. Used that for 5 years and then we sold our… Read more
house. When we replaced the system, I found that my carpets looked much cleaner and even the hard to pick up items were sucked into the system straight away. In my new house, I insisted on buying AussieVac again as I trusted this brand and hopefully, it will give me years of trouble free service and strong suction. The 2600 system comes with plenty of container capacity and needs cleaning twice a year only. Not only the product performance is great, the service is prompt. I received the new unit in 36 hours in Sydney after ordering from Melbourne. That was one of the fastest deliveries I have experienced.
Great service – Great experience with AussieVac. Practical advice over the phone by Andrew, who reviewed my order once placed to make sure I didn't order anything wrong. Quick delivery, Easy installation. Highly recommended.
Upgrade to new model – The old system started needing love and care. New brushes were fitted followed by a new board which was not required in the end. Working together with AussieVac I was able to return the board and purchase a new complete unit effortlessly. Great company to work with.
Great service – This is our second purchase from AussieVac the last one was 8 years ago and our AussieVac was still going great when we sold the house.We are just installing our new system in a much larger house and Andrew has been great to deal with.
AussieVac – The company gave great advice over the phone pre-purchase. The ducted vacuum was delivered promptly and in perfect condition. It was a snap to install - anyone with a little DIY nous can do it. It was cheaper than going to somewhere like Godfreys and it works beautifully. Great to support an Aussie company.
Makes vacuuming a breeze – After struggling for years with a different brand of vacuum, we did some research and chose the Aussie Vac AV1900. The difference is truly amazing and in a very good way. With my old system I had given up and was using a normal barrel vacuum. The AV1900 is just so effective in its suction that you can feel the difference when walking on the carpet… Read more
- unlike my previous vacuum. The service was also very professional, courteous and efficient. We ordered ours over the net as we live in regional NSW so were very dependent on information given to us by the company. The woman handling our order was very knowledgeable and ensured we had everything we needed and that the new vacuum was indeed compatible was our existing ducting system. All up, we are extremely happy with both the product and the service and will definitely be buying the same when we build our next home.
Great product – We have owned an Aussie Vac for fifteen years and have been very happy with the product. Ordered a new vac recently and received it within two days. Was pleased with all the free advice on installing it successfully and received great after sales service from Andrew. Happy customer ! March 27th 2019 Update: Great product ; fifteen years of… Read more
maintenance free service from our previous vac.
Ordered the new machine and received it within two days ! Our previous vac gave us fifteen years of great performance. Helpful and friendly advice from the salesperson. Great after sales service.
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Hi Neil, Thanks for your review, we're sad this is the… Read more