AusSpecs

I have purchased spectacles from AusSpecs now a total of 3 times over the years for my wife and myself, they have a large range of frames to chose from on a very easy to navigate website. Entering your prescription details is made very easy with lots of help if you need it.
My last pair lasted over 5 years and are still like new , today I received my latest pair and the frame quality is amazing for the price paid. The lenses are spot on .This purchase was very smooth however I have had the need for support on a previous purchase and they are very easy to get a hold of on the phone and also reply to emails promptly. Based on our experience I can very highly recommend Ausspecs.

I love my new glasses! In every way better than all the rest!
From the first... Brilliant and so helpful.

Been buying my multifocals here for years. Always perfect. Thanks Janet. Oh & with Covid, no delays either. Terrific honest people.

I have always used my optometrist for purchasing my glasses but lately due to the small range to choose from and then I have to wait anyway for my lenses to be cut and fitted I decided to try online, one of my main prerequisites was I wanted to deal with an Australian business who I could call if I needed to ask question, the owner of this business is amazing and helpful my new glasses turned up today and they are even better than they look online I love them.
Thank You for giving my such great service and from this day on I will never purchase...

First time using this company and have been delighted with product and fantastic service. Definitely will use again and highly recommend them.

It has been easy to find the Ausspecs store and the range of glasses is wide ranging.

They all have a friendly and comforting manner whenever I have spoken to them or emailed - btw, email replies have been prompt.

I had an issue with one pair of glasses and they without hesitation sent me a brand new pair at not cost to me.
A great organisation to deal with and I definitely recommend them.

I ordered new frame, they send me loose frame, slips off from my nose & ear. When I contacted customer care, it’s even pathetic and suggesting me to warm the arms and bend it by myself. Very rude behaviour.

As a qualified optical dispenser, I am delighted with my new progressive lens specs. I will now order new sunnies too.

styles are on trend and reasonably priced. Cheap in fact compered to w2hat you can buy in stores.
Janet is a whiz at putting your mind at rest and following up on details. 3 phone calls in 10 years, and all enquiries fix before the call is completed. recently put a bomb under Australia Post to get my product in a timely fashion. Many thanks

The customer service is so rude. Actually disgraceful. I asked a simple question, was given the run around. When I question it the response was ubrupt and disgusting.

I have bought many types of glasses, readers, driving, distance and sunglasses over more than 5 years. Never a problem. Highly recommended.

I have now ordered my fourth pair of glasses, just like the first pair - perfect yet again - rec within 3 weeks, not too bad considering Xmas was in the middle of the production. My wife also now buys her glasses from AusSpecs - happy customers

I had just had a bad experience with multifocals arranged though a retail store of a large optical company which advertises widely in the media, and I managed to get a refund from them. I looked around, and decided to use Ausspecs as I had asked for a copy of my prescription from the other company. I selected the frames I wanted (that was the hardest part) and when entering the prescription the PD was not written down, but with my spouses help we measured that. I finished the details, sent it off and 14 days later in arrived in the mail, and these glasses are great, as well, as saving money. I would definately do it again.

I am beyond thrilled with my glasses I bought them to replace a pair from opsm that cost me 460 and were terrible . My glasses from AUSSPECS r excellent . I’ll be ordering another pair next week and won’t ever buy glasses from anywhere else again . For cost delivery and customer service this company is the best thank u so much

Just wanted to thank you once again for your fabulous service.I don"t know how you manage to source such high quality frames and lenses. My frames of over 10 years are still going strong . This time I went for a different look with photochromatic lenses and I am delighted with the result AND the price.The turnaround time from order to delivery was also amazing especially in these difficult times. Regards Jen