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AusSpecs

AusSpecs

4.6 from 106 reviews · View Statistics

Reviews

  • Product Quality
    4.7 (23)
  • Return Claim MadeYes (2) · No (25)
  • Shipping
    4.9 (16)
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Gordon W.

Gordon W.South East Queensland, QLD

Excellent Products and Service

published

I have bought many types of glasses, readers, driving, distance and sunglasses over more than 5 years. Never a problem. Highly recommended.

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1 comment
AusSpecs
Janet M.AusSpecs

thank you we appreciate your feedback, please have a wonderful day *****

John

JohnSouth East Queensland, QLD

  • 2 reviews

Perfect yet again

published

I have now ordered my fourth pair of glasses, just like the first pair - perfect yet again - rec within 3 weeks, not too bad considering Xmas was in the middle of the production. My wife also now buys her glasses from AusSpecs - happy customers

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
AusSpecs
Janet M.AusSpecs

Thank you so much, We at AusSpecs wish you a happy and prosperous new year.

JayJ

JayJAdelaide

  • 10 reviews
  • 5 likes

Very happy dealing with them

published

I had just had a bad experience with multifocals arranged though a retail store of a large optical company which advertises widely in the media, and I managed to get a refund from them. I looked around, and decided to use Ausspecs as I had asked for a copy of my prescription from the other company. I selected the frames I wanted (that was the hardest part) and when entering the prescription the PD was not written down, but with my spouses help we measured that. I finished the details, sent it off and 14 days later in arrived in the mail, and these glasses are great, as well, as saving money. I would definately do it again.

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AusSpecs
Janet M.AusSpecs

We at AusSpecs try to go the extra mile to make sure that our clients get the best deal for the least money. we are very happy this all went well for you. Cheers :)

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Michele clapham

Michele claphamHunter Region, NSW

Happiest customer ever

published

I am beyond thrilled with my glasses I bought them to replace a pair from opsm that cost me 460 and were terrible . My glasses from AUSSPECS r excellent . I’ll be ordering another pair next week and won’t ever buy glasses from anywhere else again . For cost delivery and customer service this company is the best thank u so much

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AusSpecs
Janet M.AusSpecs

We are extremely happy to have been able to supply you with glasses that work and you love at a price that everyone can afford.
Thank you so much

Jen F

Jen FGippsland, VIC

  • Verified customer

Just a big thankyou

published

Just wanted to thank you once again for your fabulous service.I don"t know how you manage to source such high quality frames and lenses. My frames of over 10 years are still going strong . This time I went for a different look with photochromatic lenses and I am delighted with the result AND the price.The turnaround time from order to delivery was also amazing especially in these difficult times. Regards Jen

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Anne

AnneNorthern Region, NSW

Perfect Fit

published

My 5th set of glasses and are a perfect fit I have just ordered another new pair of Sunglasses for the summer. I received a great pair of specs at a huge price saving compared to the quote from my optometrist. Fully recommend this service.

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AusSpecs
Janet M.AusSpecs

Welcome Back and thank you we REALLY do appreciate your feed back

Great price Great service

published

Auspecs have a great website and I was able to select frames with options. The free script checking provides re-assurance. I received a great pair of specs at a huge price saving compared to the quote from my optomitrist. Fully recommend this service.

Incentivised ReviewNo
Return Claim MadeNo
1 comment
AusSpecs
Janet M.AusSpecs

Hello Mark, thank you for the GREAT feedback :)

Lorraine

LorraineMetropolitan Adelaide, SA

  • 2 reviews
  • 2 likes

Good product a at right price

published

I have used Aus Specs for a number of years and I happily recommend them. I have found them to be very responsive to contacts and enquiries and any concerns are quickly solved. I am very satisfied with the lenses and frames and they come at a fraction of the price from else where.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
AusSpecs
Janet M.AusSpecs

Hello and welcome back. To receive such high praise is gratefully appreciated, Thank you :)

nanone

nanoneMid North Coast, NSW

  • 7 reviews
  • 5 likes

Fantastic Service

published

My first time ordering glasses online. I contacted Ausspecs by phone to ask a couple of questions. I received my answers very promptly by email so I was able to check with my health provider that I would have no out of pocket expenses. I was very happy with the range of glasses and confident that my uploaded script would be checked against my entered prescription. This has been a really good experience and I am looking forward to receiving my glasses, a style, which was not available at any of my local optometry stores. I am glad that I could find what I wanted and not have to settle on something else.

Incentivised ReviewNo
Return Claim MadeNo
1 comment
AusSpecs
Janet M.AusSpecs

Hi Nanone, thank you for your review, we are happy that we had what you were looking for and we feel sure that you will be happy with your purchase :)

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longpole

longpoleAU

  • 9 reviews
  • 7 likes

best priced glasses and high quality

published
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AusSpecs
Janet M.AusSpecs

Thank you for the excellent feedback, it is very informative.

Jbey

JbeyMid North Coast, NSW

Perfect - very prompt business to deal with.

published

My second pair of multi focal over some years. Very satisfied. Straight out of the case and wearing with no issues whatsoever. Highly recommend and when required again shall be returning - thank you.

Shipping
Incentivised ReviewNo
Return Claim MadeNo
1 comment
AusSpecs
Janet M.AusSpecs

Hello Jbey,
It is really great that have taken the time to send feedback and shared your experience with AusSpecs so, cheers and we hope you have a fabulous Christmas !

gcer4226

gcer4226South East Queensland, QLD

Quality glasses at affordable prices

published

Auspecs has a large range of glasses which can sorted by gender, frame, usage, size and colour. Having a wide head the website makes it easy to find suitable sized glasses. You can upload your pescription to the website. The glasses are of excellent quality and were delivered in around 1 week. The staff were helpful as I wanted to change my order. I have used Auspecs for many years and recommend them highly.

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AusSpecs
Janet M.AusSpecs

Hello gcer4226
Your comments are greatly appreciated ... Thank you so much:)

Catherine

CatherineNorthern Region, NSW

Perfect straight out of the box

published

As always with AusSpecs, my multifocal glasses fit and worked perfectly straight out of the box. They are just magic these people! The frame feels sturdier than I expected, and looks great. They were very quick and helpful in answering my questions, and the glasses were well-priced. I could not recommend AusSpecs more highly.

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AusSpecs
Janet M.AusSpecs

Hi Catherine,
Nothing could be more pleasing then receiving feedback like this.
Thank you so much

Extremely helpful, easy to use and 100% value for money!

published

Really great website loved the layout and easy to use! Support was helpful with a few insights and emails, an excellent range of frames along with options for your personal lenses! Came within 2 weeks as promised and couldn't be more happier! ordered my second pair (sunglasses) already! Will continue to buy and spread the word!

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AusSpecs
Janet M.AusSpecs

Hi Trent, Welcome back, thank you for the great review. The website was recently upgraded and we are still ironing out a few bugs but great to hear that it is easy to use.

Another perfect Transaction.

published

Once again a great experience buying from AusSpecs. My third time.
Fast dispatch, perfect glasses and very helpful communications.
They went out of their way to ensure my prescription was correct.
Would recommend to everyone.

Shipping
Incentivised ReviewNo
Return Claim MadeNo
1 comment
AusSpecs
Janet M.AusSpecs

Hi Bob y. Thank you for taking the time to write your feedback it is much appreciated ;)

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Techo_Tim

Techo_TimRichmond-Tweed, NSW

  • 3 reviews

Great company to deal with

published

If in doubt about anything, their communications system works every time.
They are very customer focused.
Have bought a few specs over the last 3 years. So easy and cost effective to have a couple of spares ready to use.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
AusSpecs
Janet M.AusSpecs

Hi Techo_Tim,
Thank you for your wonderful feedback, we really do appreciate it. :)

robewot

robewotSouth West, QLD

  • 2 reviews
  • 1 like

Australian company- important

published

communication has been in the past(when needed) excellent. Takes 2.5 - 3 weeks from order to delivery. The cost is about 1/3 to 1/2 of retail. Website is easy to navigate. I have been buying here for about 10 years. I was told about this site after paying $700 for a pair of plain jane multi focal glasses from laubman & pank. The same glasses on ausspecs would have cost me $130 at the time. Not something that i have forgotten!
I recommend this company highly.

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AusSpecs
Janet M.AusSpecs

Hi Robewot,
Your comments are greatly appreciated ... Thank you :)

Wilco

WilcoGreater Melbourne (Metropolitan), VIC

  • 2 reviews

AusSpecs online means significant savings without compromise in quality.

published

My wife and I have used AusSpecs for quite a few years now.
We keep returning because we have not had a single problem with the glasses supplied. Vision is always spot on.
The staff are helpful. Delivery time is excellent.

Product Quality
Shipping
Incentivised ReviewNo
1 comment
AusSpecs
Janet M.AusSpecs

Thanks for such a great review, We are so please to be of service and to receive confirmation that you are happy with the product and service, cheers and have a wonderful day :)

Perthite

PerthitePerth, WA

  • Verified customer

Easiest, best and Australian...

published

I've had glasses from Auspecs many times over the last several years. Never any issues, always very good value too.

I claim back through my private health insurance which you can't do with many places, but you can with AusSpecs. And they are local too - I'd rather my money stayed in Australia, especially when their prices are fair and service is good.

AusSpecs have contacted me right away after ordering when I didn't get my prescription quite right - they were simply checking to be careful and fortunately they fixed my mistake.

They are good to deal with via email or on the phone, seriously recommended. :)

Incentivised ReviewNo
Return Claim MadeNo
1 comment
AusSpecs
Janet M.AusSpecs

its fabulous to hear such wonderful feedback, thank you for taking the time to share :)

Jennifer G.

Jennifer G.Hunter Region, NSW

Don't Buy Glasses Anywhere Else

published

By far the best place to purchase glasses.
There are hundreds of styles and colours of frames to choose from.
The web site is very easy to navigate and place and order.
Orders are filled promptly and delivered to your door usually for me in one week.
I have never had a problem with any glasses I have purchased even though my scripts are not straight forward, weather it is readers or driving I have both.

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AusSpecs
Janet M.AusSpecs

Hello Jennifer
Your comments are greatly appreciated ... Thank you :)

Page 1 of 6

Questions & Answers

Daniel H.

Daniel H.asked

Hello AusSpecs, happy 2020, just wanted to check in to see if there is an ETA on when the website will be back up & running, thanks!

1 answer
AusSpecs
Janet M.AusSpecs

Hi Daniel, A happy new year to you too.
We are sorry for this inconvenience but Its back now cheers :)

Dennis

Dennisasked

Hello , who would you recommend in adelaide sa to do an eye test for glasses ? Also is there anyway I am able to use my existing titanium frames /that were very expensive but light .
Regards Dennis

2 answers
Michelle
Michelle

Hi Dennis - sorry, no idea about eye tests in Adelaide. I'm in Melbourne. I used Spec Savers and they were good. Apparently you can re-use existing frames.

AusSpecs
Janet M.AusSpecs

Hello Dennis and thank you for your question.

Being that AusSpecs has been supplying glasses as a third party scenario of over 10 years you can imaging that we get a lot of feedback on which stores are best and which ones, not so much.

During this time we have formed the opinion that opsm might be the best for prescription accuracy and customer care.

One big difference is that opsm are company owned store (owned by Luxitica ) so their focus is more toward looking after their clients and building a long term relationship.

They are generally very helpful in supplying you with a copy of your prescription on request.

Still very expensive though.

With regard the re-glazing of your "Old Favorites" yes it can be done but the cost is often prohibitive.

Unfortunately we now live in a throw away society meaning that for about 1/3 the price of lens replacement you can buy a brand new complete set. Perhaps you could get a quote from your optical store at the time of your eye test before making a judgement call :)

All is not lost though, we highly recommend our clients to send their old glasses to Lions Club where they can do the most good .
http://www.lionsclubs.org/EN/how-we-serve/health/sight/eyeglass-recycling.php

I do hope this helps and you are always welcome to drop us a line here at AusSpecs
http://www.ausspecs.com.au/contact.php

Best regards
Brian

L.G.

L.G.asked

Hi,
I will buy rimless glasses and would like to find out what Ausspecs rimless lenses quality is.
I used to buy my rimless glasses from Zenni. My recent experience is very bad with Zenni as their polycarbonate lenses keep developing cracks around the bolt holes in 6 months or so, typical problem with rimless glasses!
Has anyone experience with Ausspecs rimless multifocal glasses?
Cheers
L.G.

2 answers
corrie
corrie

I have never bought rimless glasses I like them but for me I stick with the frame around them and they look pretty good

Pen
Pen

Ask AusSpecs, They are very helpful and surprisingly honest.

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