AusSpecs

I ordered new frame, they send me loose frame, slips off from my nose & ear. When I contacted customer care, it’s even pathetic and suggesting me to warm the arms and bend it by myself. Very rude behaviour.

As a qualified optical dispenser, I am delighted with my new progressive lens specs. I will now order new sunnies too.

styles are on trend and reasonably priced. Cheap in fact compered to w2hat you can buy in stores.
Janet is a whiz at putting your mind at rest and following up on details. 3 phone calls in 10 years, and all enquiries fix before the call is completed. recently put a bomb under Australia Post to get my product in a timely fashion. Many thanks

The customer service is so rude. Actually disgraceful. I asked a simple question, was given the run around. When I question it the response was ubrupt and disgusting.

I have bought many types of glasses, readers, driving, distance and sunglasses over more than 5 years. Never a problem. Highly recommended.

I have now ordered my fourth pair of glasses, just like the first pair - perfect yet again - rec within 3 weeks, not too bad considering Xmas was in the middle of the production. My wife also now buys her glasses from AusSpecs - happy customers

I had just had a bad experience with multifocals arranged though a retail store of a large optical company which advertises widely in the media, and I managed to get a refund from them. I looked around, and decided to use Ausspecs as I had asked for a copy of my prescription from the other company. I selected the frames I wanted (that was the hardest part) and when entering the prescription the PD was not written down, but with my spouses help we measured that. I finished the details, sent it off and 14 days later in arrived in the mail, and these glasses are great, as well, as saving money. I would definately do it again.

I am beyond thrilled with my glasses I bought them to replace a pair from opsm that cost me 460 and were terrible . My glasses from AUSSPECS r excellent . I’ll be ordering another pair next week and won’t ever buy glasses from anywhere else again . For cost delivery and customer service this company is the best thank u so much

Just wanted to thank you once again for your fabulous service.I don"t know how you manage to source such high quality frames and lenses. My frames of over 10 years are still going strong . This time I went for a different look with photochromatic lenses and I am delighted with the result AND the price.The turnaround time from order to delivery was also amazing especially in these difficult times. Regards Jen

My 5th set of glasses and are a perfect fit I have just ordered another new pair of Sunglasses for the summer. I received a great pair of specs at a huge price saving compared to the quote from my optometrist. Fully recommend this service.

Auspecs have a great website and I was able to select frames with options. The free script checking provides re-assurance. I received a great pair of specs at a huge price saving compared to the quote from my optomitrist. Fully recommend this service.

I have used Aus Specs for a number of years and I happily recommend them. I have found them to be very responsive to contacts and enquiries and any concerns are quickly solved. I am very satisfied with the lenses and frames and they come at a fraction of the price from else where.

My first time ordering glasses online. I contacted Ausspecs by phone to ask a couple of questions. I received my answers very promptly by email so I was able to check with my health provider that I would have no out of pocket expenses. I was very happy with the range of glasses and confident that my uploaded script would be checked against my entered prescription. This has been a really good experience and I am looking forward to receiving my glasses, a style, which was not available at any of my local optometry stores. I am glad that I could find what I wanted and not have to settle on something else.

had to order reading glasses and doing it online , is the only way to go , when you look at cost vers the bricks and mortar over priced options such as spec savers pricing

had to arrange a new prescription eye tests and avoiding the hard sell from spec savers after it
yes just cos you get a gov paid eye test done by them , you not obligated to buy glasses from them, further you should get the PD value and fitting information from them so you know all your glasses needs and then take the time to compare you true cost for set of specs .

The...

My second pair of multi focal over some years. Very satisfied. Straight out of the case and wearing with no issues whatsoever. Highly recommend and when required again shall be returning - thank you.