Australia On Line NBN 100/40 (Extreme)
Part of Australia On Line  4.8 (247)

Australia On Line NBN 100/40 (Extreme)

 Verifiedozonline.com.au
4.8

22 reviews · Statistics

PositivevsNegative
95% · 211 · 5%

Adequate Speeds Yes (18) · No (1)
Value for Money
4.6 (21)
Transparency
5.0 (19)
Customer Service
4.8 (21)
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Reviews

Australia On Line › NBN › NBN 100/40 (Extreme)22 reviews
Melissa
Melissa
  Verified NBN 100/40

best thing I ever did

Best thing I ever did was switch to these guys, Telstra was driving me bonkers and everyone in my neighbourhood recommended Australia Online. Hands down best customer service ive ever had. Will NEVER go back to the big phone companies and speak to a robot again, relief!! Show details
DDyason
DDyason
  NBN 100/40

Extraordinarily good Sevice for a Telco

The AOL team are very responsive, personable, understandable and effective. Show details
Big Kev
Big KevVICGreater Melbourne (Outer), VIC2 posts
  NBN 100/40

Great support when you need it

I recently connected to NBN with Australia On Line. Everything went like clockwork. Everything happened exactly the way they said it would. Actually, the gear arrived two days earlier than they promised. I love it when a plan comes together.
That aside, you can tell the quality of a company when something goes wrong. Whilst it wasn't a major problem, my number wasn't displaying when I called out. After a call to Michael at Australia On Line, the issue was fixed very quickly.
Thanks for the speedy efficient service! I highly recommend. Show details
Charlie Yule
Charlie YuleQLDSouth East Queensland, QLD
  NBN 100/40

Life Savers

Nothing but praise for the staff at Australia On Line

They have helped this dinosaur fix massive system and internet issues over the phone and I can't be more appreciative.

I would have no hesitation in recommending them to work with , the team are outstanding Show details

Melissa
Melissa
  NBN 100/40

The best service I’ve had, hands down

These guys are a godsend, I’ve never been more grateful for being able to deal with actual local humans who fix your problems straight away and who are really lovely. Never going back Telstra!!! Show details
Jess
Jess
  NBN 100/40

Excellent service

Micheal and the Australia online team were extremely helpful in getting the nbn to connect our internet after we had to cancel with two other service providers because they couldn’t or wouldn’t put the time in to get to the bottom of the issue. After nearly 3 weeks with no internet they managed to get us connected by Tuesday when we signed up with them Friday and stayed in constant contact, even over the weekend. Extremely impressed. Show details
Adam M.
Adam M.NSWSouth-Eastern Region, NSW
  NBN 100/40

It's all about the service!

If you are not technically minded and just want your internet to work - the team at Australia On Line are for you. I have been with Australia On Line for over three years and in that time have required technical and account support a few times - each and every time they are helpful and just make things work. On one occasion my router died - and they helped me with a new solution within 24hr. I can not prise the team enough and recommend them to everyone.  Show details
Don
Don
  NBN 100/40

Support is accessible and expert

I changed to Australia Online a few months ago to connect to the NBN. All went smoothly. Recent NBN dropout was addressed promptly. The different thing about them is how accessible on the phone is expert support: they listen and then do something. Show details
Value for Money
Customer Service
Katie.W
Katie.WNSWFar West, NSW
  NBN 100/40

Amazing reliable service!!!

Customer support is fantastic and extremely helpful. Extremely happy to be with a reliable Australian company with amazing follow up and service. If you want a reliable provider with quality product and service then Australia Online is the one to use. Thanks Michael for your support in getting our household back up and running again with the internet. Very happy Gaming family here :)  Show details
Stephen
StephenVICGreater Melbourne (Outer), VIC2 posts
  NBN 100/40
Adrian F.
Adrian F.
  NBN 100/40

If service is important to you, there's nobody else to choose

Friendly and always ready to answer questions. We had some cabling issues (in the street) and Australia On Line never gave up reporting, monitoring and communicating with us until NBN Co fixed it right. Can't recommend them enough. Show details
Martin
MartinVICGreater Melbourne (Outer), VIC
  NBN 100/40

Excellent customer service

Fantastic and reliable NBN speed. Any calls made to Australia On Line are answered fast and dealt with swiftly. Finally an Internet Service Provider that is local and extremely helpful. Show details
Value for Money
Transparency
Customer Service
EmG
EmGAU2 posts
  NBN 100/40

Smooth and easy transition

Excellent customer service, easy to contact, transition to NBN was flawless. Our internet speed has been fantastic and we have had no drop outs since changing over. Would highly recommend Australia Online to anyone! Show details
Adam
AdamVICGreater Melbourne (Metropolitan), VIC
  Verified NBN 100/40

Perfect service!

Australia online staff stayed in their office until late to solve a small installation issue. Above and beyond my expectations!!

Smooth sailing since with great connection and very happy family. Show details

Tristan
Tristan
  NBN 100/40

Amazing service

We were reluctant to switch to the NBN because we didn't want the hassle of dealing with a large telco. We had heard about Australia Online and from the moment we made first contact the service has been amazing! Highly recommend!! Show details

Questions & Answers

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Details

Compare all Australia On Line listings
CategoryInternet Service ProvidersInternet Service ProvidersInternet Service ProvidersInternet Service Providers
Standard Monthly Price $99$79$59$69
Typical Evening Download Speed 85Mbps46Mbps10Mbps21Mbps
Max Upload Speed 40 Mbps20 Mbps1 Mbps5 Mbps
Max Download Speed 100 Mbps50 Mbps12 Mbps25 Mbps
Contract TypeMonthly / No Lock-inMonthly / No Lock-inMonthly / No Lock-inMonthly / No Lock-in
Data AllowanceUnlimitedUnlimitedUnlimitedUnlimited
Packages AvailableBundle and StandaloneBundle and StandaloneBundle and StandaloneBundle and Standalone
Service TypeNBNNBNNBNNBN
ManualDownload manualDownload manualDownload manualDownload manual
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