Australian College of Community Services and Care (ACCSC)

​i strongly advise anyone considering this college to look elsewhere. My experience has been a nightmare. Despite successfully completing 15 theory units (marked as 'Satisfactory' on the portal), the college refuses to issue a Statement of Attainment or record my results on my USI transcript. ​The support for practical placement is non-existent.… Read more

They create unnecessary barriers and administrative hurdles that make it nearly impossible for students to progress. It feels like they are more interested in creating obstacles than helping students graduate. ​Save your time, money, and mental health. Do not enrol here if you want your hard work to be officially recognised or if you expect any professional support regarding your placement.

I found my Diploma of Counselling incredibly challenging due to the mode of delivery. I chose ACCSC due to the affordability of the course but didn't realise that it wouldn't function as per my past experience of training course where you would have… Read more

a set trainer who would act as a guide. My placement supervisor also struggled with the amount of supervision she was expected to do which would generally be provided by the trainer. I think that enrollees should be made more aware of this so they know what they are up for. I believe it is still a good option for people that like a hands off approach to study but that expectations need to be managed for those that prefer a more guided approach. I had a few interactions with some nice trainers, [Name Removed], [Name Removed] and [Name Removed] who offered me encouragement which helped me get to the finish line so I appreciated that but still struggled without a set trainer. It was certainly an experience I will never forget and I'm sure it's helped me to develop my strength of character. Still, when I got the news that I was finally graduated I was so glad to see the experience come to an end.

I did a Certificate IV in Alcohol and Other Drugs with ACCSC and I can't recommend them more as an institution. I had a fantastic experience and the whole process was very straightforward. I would like to personally thank Anne Bradbury, Maria Power and Julie-Lin Pemberton. Anne helped me out when I was having issues with my Statutory Declaration… Read more

and stayed with me on the phone to assist in any way I needed, and I really appreciate that. Maria, thank you for sitting through my placement booklet submission haha, and for giving me some really encouraging feedback over the phone and on my placement booklet, you're a lovely lady.

Thank you, Julie, for your patience and feedback throughout the whole course. You were extremely helpful and presented feedback that made me think about questions differently and eventually find the correct answer. I remember that for one specific question I got wrong you provided feedback that asked me to explain why I felt the way I did about a specific topic and challenging my understanding instead of just giving me the pass, making me explore my answer and understand it better. I personally feel that is what makes an exceptional teacher.

The only thing I will say is that your placement booklet may be quite large, so prepare for that. Mine was 157 pages long, and I left my placement to the last minute, so don't do that because it was a bit stressful as I was unprepared for a placement booklet that big with such a small window haha.

This is a great place to learn new skills and I would say just give it a go, especially for the price alone. The units are a little challenging sometimes just because of how the wording is on some questions, but you can attempt them multiple times and ask for help if you're really stuck and the people at ACCSC will help you out. Seriously, everyone at ACCSC, whenever I would call and ask for help with something were always really friendly and went out of their way to assist me. I didn't have one bad experience and I highly recommend them to anyone and I have told multiple people and other organizations to look into their courses because of how good my experience was.

I was extremely humbled by the support provided by team members Corey and Julie-Lin while I was struggling to work out my placement. Both Corey and Julie-Lin worked closely with me to develop a clear strategy that now has allowed me to continue and complete my Diploma of Mental Health. Saying “thank you” feels like an understatement. Your… Read more

dedication, patience, and guidance made a significant difference during a challenging time for me. Keep up the great work your support is a true testament to your professionalism and commitment Corey and Julie-Lin.

I was able to work well with the content and the program, and I learned how to adjust the tools and resources to suit my needs as someone living with Dyslexia. At times, learning can be challenging for me, but having the flexibility to adapt the program and the support to do so made a huge difference.

I’m genuinely grateful for the understanding and space I was given to learn in a way that worked for me. It allowed me to stay engaged, stay confident, and keep moving forward.

The course - Diploma of Counselling- is structured to make knowledge and documentation easy. The trainers are helpful and the staff responsive to your queries. It is affordable for students which is amazing especially for young ones who want to pay reasonable education fees and don’t have the pockets full or time for completing more paperwork to… Read more

afford studies.

For the placement part I recommend to start searching and perhaps volunteering in advance in your chosen field, secure first a placement. In NSW it was hard to find a field placement. Yet perseverance and the ACCSC support Team is there to provide opportunities, just ask them until you find one. They re doing their best which is good.

Once you graduate, if wanting to register with ACA you will need more supervision hours post graduation (20 hours + : please check), contact ACA for clarification. Otherwise ACCSC provides CPCA or there are other associations to search.

The trainers are both human and demanding for your benefit for you to work with professional high standards and you delve into your assessments by applying learnt skills and use your personal reflection to support other human beings , they were understanding and professional even if quite busy , sent sometimes short cut text messages, they always were there and came back to me with solutions.

It was an enlightening experience and I hope the team and future students flourish.

Amazing college- the courses are informative and I felt confident in completing them online. Really easy to use learning portal. Staff and trainers are so lovely, really supportive and genuinely assist in the learning space. I absolutely recommend this college

These past two years have been a lot of pressure but am happy to say all my Trainers had so much support and I am very grateful for the work that they did to ensure the success of my studies. Anne thank you thank you so much. Am truly grateful for all that you have done!

A fantastic experience of the course, dedication, and professionalism from the instructors, along with the active support from the school's staff. Special to my trainers Hernan, Kevin , Urvi...They are very nice to help .Thank you so much everyone

The instructional booklets are very badly written, lacking case studies or examples. The material appears to be AI generated. Some are not even proof read. The assignment questions aren't even always clear and it is not clear how much detail is required. A part of one of the books was the same as something I found on another website so one or… Read more

other of them has plagiarised it. There is no support form teaching staff. Work is marked by people (or AI?) with no name and you cannot respond to them. The website lags and is very frustrating to use. I feel my time and money has been wasted.

If I could give zero stars, I would. This RTO has been completely unsupportive throughout my Certificate IV in Mental Health. When it came time to secure my own placement—a mandatory part of the course—they failed to submit the required paperwork on time, or did not send the required paper work. This happened not once, but twice. Now, I’m being… Read more

ignored entirely. I’ve lodged a formal complaint, and no one has responded. Save yourself the frustration, don’t waste your time or money on this online college.

I would like to express my sincere appreciation to Hernan Chanique Gac for her exceptional support throughout my Certificate IV in Child, Youth and Family Intervention, particularly while learning online. Hernan was consistently approachable, responsive, and encouraging, making the online learning experience engaging and supportive. She provided… Read more

clear guidance, timely feedback, and practical explanations that helped me confidently navigate both the course content. Despite the online format, Hernan created a strong sense of connection and support. Her professionalism, genuine care for student success, and commitment to quality teaching made a significant difference to my learning experience. I am also very grateful for to the IT and admin team who made it easy to navigate student portal and offer great support as required. I salute ACCSC for the commendable quality of training!!

Diploma of Community Services. Amazing support from Keren, big shout out! This was my second course with ACCSC and I highly recommend them. Thank you ACCSC! Easy to use student portal, constructive feedback and amazing staff.

Cannot fault ACCSC, the support has been unmatched. It is such an easy platform to use, great easy to use resources and training material. The trainers are very fast to mark work and support when needed. Thank you all so much!! I will definitely recommend you to everyone I know and use you again in the future for further study.

Very much appreciated Maria Power. She was a wonderful trainer throughout the Diploma of Mental Health. Maria demonstrated strong knowledge of the subject matter and delivered the content in a clear, structured, and engaging way. She created a supportive learning environment where questions were encouraged, and she was always approachable and… Read more

willing to provide guidance when needed. Her teaching style made complex topics easier to understand, and she consistently connected theory to real-world practice, which added significant value to the course. Maria also showed genuine care for her students’ learning and wellbeing, which made a positive difference in the overall experience. I’m grateful for her support and would highly recommend her as a trainer.

I had a great experience during my studies. I would like to give a special thank you to my assessor and trainer Keren White. She has been incredibly supportive, kind and professional throughout my journey. Her guidance and encouragement helped me build confidence and successfully complete my course. I am very grateful for her support and dedication to her students. Kind regards, Parwinder

I recently completed my Certificate IV in Allied Health Assistance with ACCSC and had a good overall experience. The course materials were clear and helpful, and they supported my learning well throughout the program. The course fees were also reasonable, which made it more accessible. My trainer, Keren, was excellent - she marked assignments… Read more

within a week and always responded quickly to emails whenever I had questions. Her support made a big difference to my learning journey.

The only challenge was the amount of documentation required to complete the work placement, which felt quite heavy at times. However, I understand this is part of meeting course and compliance requirements.

Overall, I’m grateful for the support and learning experience and would recommend ACCSC to others considering Allied Health studies.

Completing my Diploma of Counselling with ACCSC has been a rewarding experience. The course was well structured, practical, and genuinely focused on preparing students for real-world counselling work. A huge highlight of my journey was working with Maria. She was absolutely wonderful—supportive, encouraging, and truly dedicated to helping me… Read more

succeed. I also want to acknowledge the other teachers and support staff… Their knowledge and willingness to help created a positive, engaging learning environment. No question ever felt too small, and their collective support made the entire experience smooth and enjoyable. I’m incredibly grateful for everything ACCSC provided. I highly recommend studying with them.

I recently took the Certificate III in Individual Support in Ageing and Disability and I had an excellent experience. The material was clear and easy to follow. A special shoutout to Maria, who was incredibly kind and helpful throughout the course. She always took the time to answer questions and provide support, which made a huge difference in my… Read more

learning. Highly recommend this course for anyone looking for great trainers and a supportive environment!

Completed my diploma course in 6 months. Thanks for support from everyone, trainer is working hard to marking my assessment. Hernan is listening and supporting me during the work

The school of ACCSC has been an incredible journey. I’m thankful for the knowledge skills and connections I’ve gained. Maria, I just wanted to say thank you for being an amazing support system your help and encouragement mean everything to me. Thank you Maria for believing in me and encouraging me to reach my full potential. Show details

I recently completed my Support worker certificate with ACCSC and it was a positive experience. The course materials were relevance and providing a good understanding of Support worker. My trainer(Maria) was really helpful and passionate about my training.

I found ACCSC an incredible organisation to study with specifically due to the trainers Anne and Corey who explained things in a way to me that I really understood and were extremely supportive throughout the duration of my study. I attribute my success to their support and the way the course is laid out online also makes it very easy to navigate, unlike some other online courses I have been enrolled in.

I am very grateful for having enrolled with ACCSC. From enrolment, to learning materials and support, everything was phenomenal. The arrangement of the contents and manner of presentation makes everything easy to grasp, and most importantly, transferable to practical settings. The lady who marked my TPEB was very helpful, patient, understanding… Read more

and tolerant. Above all she was courteous and delightfully respectful, and professional. She obviously enjoys what she does. Her Name is Maria Power. I enjoyed the whole experience of studying with ACCSC.