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Australian Escapes
4.2 from 41 reviews

Reviews

Review distribution

5 star
25
4 star
10
3 star
0
2 star
1
1 star
5

Kezza

KezzaCanberra 2600, ACT

  • 2 reviews
  • Verified customer

Fabulous Experience

published
Ease of Booking
Trip Completed Yes
Booking Type Accomodation, Flights and Tour
1 comment
Australian Escapes
John G.Australian Escapes

Review collected in partnership with Australian Escapes


  • Verified customer

Revisiting New Zealand

published

There were no additional fees. We booked a small organised trip plus stays in hotels at Christchurch and Wellington. All very comfortable and central. A couple had stairs to encounter but staff helpful with luggage. Everything more than expected! Did not need to cancel or change. The hotel in Auckland ( Bayswater VR Takapuna ) had a beautiful view.. Staff very efficient. Was isolated but on bus and ferry routes. My congratulations to Ben Brooker for his interest in meeting our individual needs and taking us on a journey through those important memories. He made us comfortable and well looked after. Would recommend Australian Escapes to any potential traveller.

Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation, Flights and Tour
See all answers
2 comments
NorayJ
NorayJ

Actually I gave it all five stars!

Australian Escapes
John G.Australian Escapes

Hello Noray, Thank you for your feedback. We are very happy to hear that you enjoyed your New Zealand trip. Such a lovely destination! We look forward to assisting with your future travel plans. Kind regards

Review collected in partnership with Australian Escapes

HelenG

HelenGIllawarra, NSW

  • Verified customer

Friendly and different - that's Darwin!

published
Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation, Cruise, Flights, Insurance and Tour
See all answers
1 comment
Australian Escapes
John G.Australian Escapes

Hello Helen, thank you for your feedback. We are delighted to hear that you enjoyed your trip. It sounds like you really made the most of it. We look forward to assisting you with your future travel plans. Kind regards

Review collected in partnership with Australian Escapes

  • Verified customer

Bucket list

published

Booked our GHAN TRIP with Skye. She was helpful from the start,it was well organized and planned.We loved Catherine gorge as we experienced our first time in a helicopter. Thanks very much for making our first trip to Darwin so easy and wonderful

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation, Cruise, Flights, Insurance and Tour
See all answers
1 comment
Australian Escapes
John G.Australian Escapes

Hello Clinton, thank you for your feedback. We are so happy to hear you enjoyed your experience with Australian Escapes and we look forward to assisting with your future holiday plans. Kind regards,

Review collected in partnership with Australian Escapes


  • Verified customer

Magical Darwin - Can't Wait to go back

published
Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation, Car Hire, Cruise, Flights, Insurance and Tour
See all answers
1 comment
Australian Escapes
John G.Australian Escapes

Hi Robyn, we are thrilled to hear that you had such a wonderful time. We have noted the car delay and look forward to assisting with your future travel plans. Kind regards

Review collected in partnership with Australian Escapes


  • Verified customer

Our trip on the Ghan and our stay in Darwin was just amazing

published

The only additional fee we had to pay was when we went into Kakadu National Park but this was stated on our information so we new about this and this was payed on our conformation the day before we did this tour.
WE booked a trip on the Ghan 2 nights 3 days and had an apartment Ramanda Suites by Wyndham Zen Quarter Darwin for 9 days . All our excursions were book for us before we left. WE told SKye what we were looking at and she came back with a package, we looked at it made a couple of adjustments and all was good. WE would book with Skye from Australian Escapes again . The expectation was over and above.
The Ghan is a must trip.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation, Flights, Insurance and Tour
See all answers
1 comment
Australian Escapes
John G.Australian Escapes

Thank you for your feedback. It was a pleasure to put together your custom travel plan for such a special destination. We are very happy to hear that you enjoyed your trip. Kind regards

Review collected in partnership with Australian Escapes


DebO

DebOSydney, NSW

  • Verified customer

Amazing adventure

published
Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation, Cruise, Flights and Tour
See all answers
1 comment
Australian Escapes
John G.Australian Escapes

Thanks Deb. It was a pleasure organising your holiday for you and we are very pleased to hear you enjoyed it so much. The Ghan experience really is something else. We look forward to assisting with you with any future holiday plans. Thanks again

Review collected in partnership with Australian Escapes


Leah G.

Leah G.North Queensland, QLD

Disgusted with the treatment and service.

published

Have booked cruises with and have had nothing but trouble. Extras that were supposed to be included were not and didn't find out until we were on the cruise. This cost a further $$$$ Can never contact directly. Will never use this company again. Not worth all of the money you pay them.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Cruise
See all answers
1 comment
Australian Escapes
John G.Australian Escapes

I refer to our written requests for you to immediately remove this review on the basis that your assertion regarding inclusion of alcohol package, alcohol costs incurred by you, and service quality are substantially false.

Margaret Harris

Margaret HarrisHunter Region, NSW

  • Verified customer

Scandinavia and Paris

published
Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation, Car Hire, Cruise, Flights, Tour and Visa
See all answers
1 comment
Australian Escapes
John G.Australian Escapes

Thanks very much Margaret, that car hire in Stockholm was certainly a headache. The agent we used could not provide us with a city option. We now have some direct booking arrangements there. Point taken about the Paris hotel. Thanks again.

Review collected in partnership with Australian Escapes

Patricia

Patricia

  • 2 reviews
  • 3 likes
  • Verified customer

Amazing Danube River Cruise

published
  • +6
Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation, Cruise, Flights, Insurance and Tour
See all answers
1 comment
Australian Escapes
John G.Australian Escapes

Wonderful, thanks Patricia. We're so pleased you enjoyed your holiday and very much appreciate your feedback. Thanks again.

Review collected in partnership with Australian Escapes


  • Verified customer

European adventure

published

We had quite a complex booking, staying in multiple different cities over a one month period. Our trip included an 8 night cruise on the Danube which exceeded our expectations and was the highlight of our trip. Our accommodation was in great locations, within walking distance or short drive of major tourist sites. We made several itinerary changes as our plans took shape, and none of this was a problem. Staff were very helpful when we encountered flight delays and disruption to transfer arrangements. There were no additional fees after the booking was finalised.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation, Cruise, Flights, Insurance and Tour
See all answers
2 comments
Australian Escapes
John G.Australian Escapes

Thanks Deborah, Your comments are very much appreciated and it was a pleasure organising your holiday for you.

Deborah H.
Deborah H.

Thanks John, we really appreciated all the effort you put into making our holiday a great experience.

Review collected in partnership with Australian Escapes


Neil

Neil Queensland

  • Verified customer

Outback Experience Central Australia

published
Transparency
Customer Service
Ease of Booking
Trip Completed No
Booking Type Accomodation, Flights and Tour
See all answers
1 comment
Australian Escapes
John G.Australian Escapes

Thanks Neil, We appreciate the feedback. Central Australia indeed a special place and I have passed on your thanks to Skye.

Review collected in partnership with Australian Escapes


Martin  Abblitt

Martin AbblittIllawarra, NSW

  • 2 reviews

Great trip organised for a Swiss Rail Pass

published

We had a great trip to Switzerland and an 8 day rail pass, Ben organised the accommodation and then the flight transfers to the UK. All went very well, and the whole thing was a smooth process. The only complaint is that some of the accommodation could perhaps have been closer to the main railway stations in the cities, rather than a little along in the suburbs. We had a great time and thanks heaps to Ben for his hard work.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation, Car Hire and Flights
See all answers
1 comment
Australian Escapes
John G.Australian Escapes

Thanks very much Martin for such a great review. I will pass on your comments to Ben and note the point about hotel location. Thanks again.


WendyT

WendyTSouth East Queensland, QLD

  • Verified customer

The ultimate trip- the Canadian Rockies and a cruise to Alaska

published

Friends who had done this same trip recommended us to Australian Escapes and we were not disappointed. We told Ben what we thought we wanted to do and he took care of all the details, such as getting us great seats on our long flight from Brisbane to Vancouver and getting us an upgrade to a balcony stateroom on the cruise ship. No hiccups with any of the arrangements which was perfect. Thank you we appreciated your effotts on our behalf.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation, Cruise, Flights, Insurance and Tour
See all answers
1 comment
Australian Escapes
John G.Australian Escapes

Thanks Wendy. This is a terrific review and so glad everything went well for you. We work hard to make sure everything goes smoothly and we're very happy that you enjoyed your holiday. Thanks from Ben and the team.

Review collected in partnership with Australian Escapes

Gary Mansfield

Gary Mansfield Murray Region, NSW

  • Verified customer

A Great holiday experience

published

Everything was as expected no surprises. all went to plan, all the tickets for trains & flights were perfect,
all the hotel bookings were correct , tours and airport transfers were spot on.
The holiday was above our expectations.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation, Cruise, Flights and Tour
See all answers
1 comment
Australian Escapes
John G.Australian Escapes

Thanks Gary, Thanks for the great review. This was your second trip with us and I'm pleased that everything went well and you enjoyed it.

Review collected in partnership with Australian Escapes

Maureen

Maureen South East Queensland, QLD

  • Verified customer

N.T. ADVENTURE

published

We have recently returned from a trip to Uluru and Alice Springs organized by Skye. We had some great tours and were very appreciative of the way Skye gave us free days to relax after the 10 hour long full day tours . Skye managed to cover all the major attractions and we had a great insight into the Red Centre. We had one hiccup where an Operator cancelled a tour but within an hour Australian Escapes had us booked on the same tour with another company.

Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation, Flights and Tour
See all answers
1 comment
Australian Escapes
John G.Australian Escapes

Thanks Maureen and Ralph, we're very glad everything worked out. It was also great to hear that you really enjoyed the day tours. Thanks also for taking the time to post your review.

Review collected in partnership with Australian Escapes


DiT

DiTCentral Highlands and Goldfields, VIC

  • Verified customer

Norfolk Island Break

published

Big thank you to Australian Escapes consultant Skye for organizing such an enjoyable trip to Norfolk Island for ourselves and our friends.
We enjoyed all the inclusions, learning about Norfolk history and the people, and the boys even managed a fishing trip catching a lot of big fish.
Everything was very easy for us to manage and the views over Kingston to the ocean from our accommodation were beautiful.
A very relaxing slow paced holiday.

Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation, Car Hire, Flights, Insurance and Tour
See all answers
1 comment
Australian Escapes
John G.Australian Escapes

Thanks for the review Dianne, I heard the fishing is first class there, very jealous. Great feedback on the accommodation. Thanks again.

Review collected in partnership with Australian Escapes


DamienV

DamienVGippsland, VIC

  • Verified customer

NT ADVENTURE

published

Australian Escapes consultant Skye bremer done a fantastic job every tour we done which was arrange by Skye was interesting. Also climbing the rock was a thing to tick of my list. The accommodation was first class thanks Skye we will be booking our next trip through Australian escapes soon

Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation, Car Hire, Flights and Tour
See all answers
1 comment
Australian Escapes
John G.Australian Escapes

Hi Damien, Thank you for taking the time to do this lovely review. I am looking forward to assisting with your next holiday as well. Skye.

Review collected in partnership with Australian Escapes


  • Verified customer

It's amazing

published

My experience of this holiday on the Ghan was amazing would recommend it to anyone who wants to go, Australian escape we're very good in organizing everything, only thing I didn't like was the seafood dinner experience, no seafood
Thank you Skye

1 comment
Australian Escapes
John G.Australian Escapes

Thanks very much Laura. The feedback is appreciated. We've crossed that restaurant off our list. John G

Review collected in partnership with Australian Escapes


Alex Egan

Alex EganCentral Highlands and Goldfields, VIC

  • 2 reviews
  • Verified customer

Hassle Free Holiday on MS Nordam (Holland America)

published
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation, Cruise and Flights
See all answers
1 comment
Australian Escapes
John G.Australian Escapes

Thanks very much Alex. I will pass on your comments to Skye and Ben. We're glad you enjoyed the cruise and your holiday in general - sounds like a dream trip.

Review collected in partnership with Australian Escapes


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