Australian Escapes

Our experience with our Travel agent Alvin Suan was very positive. I just wanted a holiday that I didn't have to organise myself. Alvin made sure everything was planned to every last detail and was very accommodating with any changes I wanted to make. A few of our tours were cancelled when we were on our holiday and Alvin handled our refund… Read more ·  1

quickly . Norfolk Island is such a beautiful place steeped in history and beautiful scenery. The people are very lovely and are very friendly and accommodating with tourists.

Alvin & the Aussie Escapes Team thought of everything to make our trip ‘One to Remember’!!.Our accommodation was great & the experiences that were planned for us were so interesting & enjoyable!! Our Ghan experience was exceptional!! The food & wine just delicious! The Staff were so helpful, friendly and couldn’t do enough for us. They, along with… Read more ·  1

the amazing people sharing the trip with us, became like family!! Thank you to everyone who made our trip so special…..we have such wonderful memories!❤️

Our holiday package for Darwin and Kununurra was very good. The tours that we went on were well organised and the guides did a great job. It was good to have a few free days so we were able to see a lot of things on our own. Our accommodation in… Read more ·  2

Darwin was very nice and was in a very quiet area. Also walking distance to town and waterfront. Accommodation in Kununurra was beautiful and also very quiet. Having a hire car was very handy to get around. August was a great time to go because the weather was perfect. Highly recommended.

Apple Fabe Travel Support Travel Directions Pty Ltd ACN 611 467 255 Global Escapes Travel, Kiwi Escapes & Australian Escapes Holiday & Travel Club AITUTAKI AND RAROTONGA – COOK ISLANDS 25 MAY – 1 JUNE 2026 GILLIAN WOLFF AND RICCARDO MASCETTA The experience of the Cook Islands, the culture and scenery and the booked tours were all so interesting.… Read more ·  1

AITUTAKI – TAMANU BEACH RESORT Tamanu Beach Resort and the villas are just beautiful and the gardens amazing with a path down to the lagoon where we swam and used the kayaks – it’s truly a stunning place. We had dinner at Resort Tave’e which was a short walk down the road and we liked the food. The Bishop Cruise which left from Ootu Beach was a fantastic day out with ukulele and singing by the crew. I met other tourists and enjoyed finding out about their travels. The day was sunny and we swam at One Foot Island and a buffet lunch. There is a small issue with the resort – in that the main reception and the restaurant area are on this side and then a large privately owned block separates the other area of villas (ours Room 105) and so to have breakfast or a dinner you had to walk down to the beach and walk along the sand – no footbath. The other option was walk along the long driveway – which had rocks – so needed a torch and then along the road back to the reception and down to the restaurant. The weather was perfect – warm days, sunshine. RAROTONGA – KIA ORANA VILLAS AND SPA The location is very handy with a short drive to the main area of markets. The Highland Paradise evening was amazing with the dancing and history and a nice buffet. Good to have the pickup bus. We did a few hours with Raro Reef Sub Marine Life Eco Tour – which advertises, trevally, sharks, puffer fish, shipwreck and we wanted to see turtles and none! So, for the money it was disappointing and felt a bit sea sick. The Vaima dinner was very nice and thankfully we were back at villas for an early sleep as up at 6am for flights home. If you would like more information regarding some concerns about the hire vehicle and also to see some nice photos then I need a mobile number to send from my phone. The bookings for all the flights and the tours went very much to plan. I wrote to RaroRentals about the car issues and if you would like a copy of this I can email the letter. Thank you for the experience and the people. I appreciate Australian Escapes for the itinerary. Gillian

Our trip to Uluru was absolutely amazing! Armi did a great job from the initial enquiry, right through to making sure we received our travel documents on a timely manner and to ensure they were correct. Armi accommodated all our needs and made adjustments when we required additional activities to be added to our itinerary. We could not fault her… Read more ·  1

customer service, and would thoroughly recommend Australian Escapes as an agent to organise a visit to the Red Centre. As challenging as it was, we were thrilled to complete the Kings Canyon Rim Walk. The coach driver and guide made sure of our safety at all times, and helped celebrate the success of the group in completing such a challenging excursion. The Sunrise Segway tour was great fun, and once again, the guide was very professional. We booked this excursion independently. All the special tours that Armi booked for us were spectacular! The Desert Awakenings drone light show - Wintijiri Wiru - was impressive - we were amazed with the technology choreography that assisted to present a creation story (Mala Tjukuṟpa) from the Ananhu people. The Sunrise Journeys was a very emotional experience for me, as it immersed us in the story telling of Aṉangu women, and the incredible art that represents their journeys. We added some extra activities to our itinerary while visiting Uluru, such as a ranger walk/talk around part of Uluṟu’s base, and a trip out to do a gentle walk in a small gorge in Kata Juta. We also took advantage of the free activities at The Resort. They are all very informative. I would suggest if you’d like to participate in the cosmic astronomy experience at night - make a booking early in your stay, as the sky may cloud over, resulting in a postponement of the activity for another night. Unfortunately this happened to us, but the postponed date was also clouded over - so could not experience this. Equally impressive was the Sounds of Silence Dinner and the Field of Lights. Overall, we had a magical 8 days in Uluru. The accomodation level that Armi booked for us was a surprise. We were expecting a hotel room, but when we arrived, we were pleasantly surprised to be given an apartment! This was great, as we had plenty of room to “spread out” during down time. It also gave us the opportunity to cook a few dinners instead of dining out. There is an IGA supermarket in the village resort where you can buy almost anything you need. We would thoroughly recommend staying a little longer than a quick 3 day stay - which would make your stay quite rushed. We were so happy to have booked this trip over 8 days, as it gave us the opportunity to relax. We cannot thank Armi enough for her attention to detail and excellent customer service, which enabled us to experience a very memorable visit to Uluru!

North Queensland holiday. Cairns to Cooktown. Every thing went as per itinerary. Fight was good. Left on time. The $15 for breakfast was lovely. I rang a Brisbane no. for shuttle to hire car depot. They sorted that for me. Car was larger than I usually drive but didn't take long to get used to it. Hotels were all good. Visited lagoon, … Read more ·  1

aquarium, Tombs of the Pharaohs exhibition night market etc ln Cairns. Lots of walking. Lovely meal at Ochre. Drive to Yungaburra was lovely even with rain. Visited waterfalls, Herberton twice. Train ride and billy tea. Lots of walking etc. Lovely Drive to Pt Douglas. Beach walk, bus trip to Kuranda for the day. Lovely meal at Salsa and Grill. Again Lots of walking. Up to the tablelands Again and long drive to Cooktown. Started getting wet and windy due to being on the edge of a cyclone. River cruise was cancelled. Enjoyed steak night at the hotel. Needed more time to explore the town and surrounds. Back to Cairns. Wet and windy. Only hotel we paid for parking. Returned the car, to airport and home. We felt we needed more time in the Mareeba area to explore. Spent a lot of time driving. Road works from Pt Douglas to Cairns and Kuranda to Cairns. The Kuranda trip would have been easier from Cairns. Would have liked to spend more time around Mareeba area. Another day in Cooktown to explore more would be nice. That's my review. Hope it helps. Cheers, Patricia and Phil.

I was very impressed with everything about how this whole thing went (travel and accomodation for a trip to the UK). The service, the price, the detail and advice contained in the documents provided; all really thorough. There was only one glitch in the whole trip. That was getting access to a booked Airb&b room. I called the help number from… Read more ·  1

overseas and left a message. I received a callback within minutes (it must have been the middle of the night in Australia). With half an hour new accomodation was sourced and booked (at Australian Escapes expense). Access to the original accomodation was organised by the following morning. I certainly recommend Australian Escapes and will use them again for my next trip overseas.

It was a well organised holiday to Tweed heads. Alvin looked for accommodation that would suite me. The one bedroom apartment was close to restaurants, the beach and public transport. Alvins bubbly personality made it a pleasure to deal with him. I will definitely use Australian Escapes again. Show details ·  1

hotel wasn't in Close to Sydney but was in nice suburb & was nice & new & very friendly. Would have preferred direct flight over rather than stop over in Melbourne, but maybe wasn't available. flight coming back was great. It was good being picked up & taken back to airport .Staff member was very friendly & helpful. Show details ·  1

More than a bit disappointing – I'm trying to be objective..... but who knew that after paying for years and with 12,700 dollars worth of voucher/points/ or money to spend on the next trip. You only get 300 dollars if its a cruise. No-one told us! This does not meet our expectation Show details

Attentive Travel Agent – For all the free points I had, I was disappointed I had to pay so much in the total cost of our holiday. My daughter in Melbourne could have got cheaper airfares and car hire than we actually paid with the discounts. Show details

Scammers – I have asked to cancel my membership as I no longer wish to proceed. Asked to refund what I have paid for and they outrighly refused. They are good in talking you into buying their membership but they are only after your money. Very hard to contact them. Show details

We had an enjoyable holiday in the Cook Islands. Our accommodation on Rarotonga at Lagoon Breeze was very good. Well equipped, great availability of an enjoyable breakfast and friendly staff to support our stay. We enjoyed our time on the island, including completing the cross island Trek. We then had a few days on Aitutaki, staying at Tamanu… Read more ·  1

Beach Resort. We enjoyed both our complementary foot massage and a full massage while staying there, took advantage of the bicycles available at the resort for a bit of an explore of the island and due to stormy weather the day we were meant to have a lagoon cruise, we were given a private one the day we were due to leave the island, which felt very special. Our accommodation for our last night on Rarotonga was obviously chosen for its location to the airport, and while it was clean and well supplied, it required quite a walk to get to shops as we didn't have a hire car and it was away from the island circuit bus. It wasn't as special as Lagoon Breeze but made for a slightly later start to our morning of departure than originally indicated. Maybe one day we will have a return visit to the Cook Islands.

We Travelled to Spain, Portugal including Douro River Cruise, Aeolian Islands and Puglia on a 9wk trip with four different small group tours. We loved every minute. Sandy very efficiently booked our tours and secured extra accommodation and transport connecting all the tours. She coordinated it all very well and kept us updated along the way. … Read more ·  1

There was only one issue of not receiving our final documents until the day of leaving which was a bit stressful. Also the final documents giving times and contacts of the Aeolian Islands self directed tour with Ormina were not sent when they were ready but when we emailed Sandy she was very efficient responding and sent them through overnight. Overall we were very happy with booking through Australian Escapes.

Commendable customer service from Alvin Suan from start to finish. Alvin kept in contact along the way offering suggestions and solutions. We were able to book two apartments for our accommodation on Norfolk Island. The whole Norfolk experience was a beautiful time enjoyed by the four of us. Thoroughly enjoyed the activities that Alvin was able to… Read more ·  1

book for us. The apartments were very central to the centre of the main Township and very satisfactory. Huge thank you to Alvin for also organising the lovely dinner to celebrate our 46th anniversary. Thoroughly beautiful meal had by all at Hilli Restaurant. Unfortunately our connecting flight to Norfolk Island, on the Thursday 21st, had been cancelled by Qantas. Friday 22nd, was delayed, therefore we had to fly on the 23rd May. Lost 2 nights accommodation, 1 activity for 4 and 2 days Car rental. Alvin is assisting with paperwork for us to be able to claim through our Travel Insurance for this loss.

We were very happy with all the effort Armi made to ensure we had a great holiday. Lord Howe was very beautiful and the people were lovely. Armi ( from Australian Escapes was excellent with her communications at all times and answered our questions promptly. The accommodation was a bit different to what we had thought it would be, but that was due… Read more ·  1

to the fact that no development is allowed on the island, so it’s difficult for locals to update. Armi organised three tours for us and they were very well run. I highly recommend working with Armi to plan your Australian Escapes holiday.

Due to bad weather we were kept in doors a lot a the in house movies were the same for every day.. A variety would have been great. Otherwise it was quite a good cruise. Show details ·  1

The paperwork was thorough and well organised, even with suggested driving routes between cities. We were driving in New Zealand and had 4 accommodation places booked. Three were excellent but one was a bit disappointing. That bedroom was small, the parking wasn't easy to find and breakfast was served at 1 or 2 large tables with the other guests. Show details ·  1

I enjoyed my Japan tour very much. It was well organised and we received a lot off information about the culture the people and places we visited. I am very thankful to Armi for looking after me during my enquiry and booking. Nothing was too much trouble and any questions I had were promptly addressed. She certainly helped everything go smoothly. I would recommend using this company again Thank you Show details ·  1

This is our second trip with Australian Escapes and it all went very well. We were able to submit our itinery and they did all the work in putting together a great package that met all of our needs. They really take all the hard work of booking our accommodation and travel arrangements with nothing to organise on our part. Communication was easy… Read more ·  1

before and during our trip. Any shortcomings on other providers' behalf were quickly resolved. We can highly recommend Australian Escapes as a travel agent.

Australian Escapes organised our trip to Japan, including internal flights and Bullet Train tickets in Japan. We had a great holiday. They spent a lot of time organising and changing our itinerary to come up with exactly what we wanted before we left. We had no problems with any of our flights, Hotel accommodation or train tickets. Australian… Read more ·  1

Escapes provided us with a printed copy of all our travel documents and also a digital copy that we could access anywhere, anytime. They organised our travel insurance and even provided us with an emergency number that we could phone them with if we needed to, but thankfully that was not needed. They also provided us with a lot of tips about the Japanese culture for a great holiday in Japan, and places to see if we wanted to add them in while we were away. A professional well done job.