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Australian Institute of Professional Counsellors

Australian Institute of Professional Counsellors

 Verifiedaipc.net.au
Australian Institute of Professional Counsellors
4.7

815 reviews

Positive vs Negative
96%4%
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Customer Service
4.8
Teaching Staff
4.8
Learning Material
4.7
815 reviews
C McCallum
C McCallumWA
 Pinned

Absolutely chuffed! That’s how I feel after completing my Diploma in Counselling in Perth right before Christmas! What a satisfying and truly positive experience, from friendly communication with the AIPC team to Lisa our facilitator for our practical examinations and even all the amazing other students throughout the course, it really has been a… Read more ·  1

fantastic and fulfilling journey. If you are in any doubt about this course, don’t be, it does have its challenges but that’s all part of trying something new, and this for me was way out of my comfort zone, I absolutely recommend the AIPC team, it started and remained a positive experience throughout the couple of years it took me to complete my studies (two years because I am working full time) All the best to everyone that helped me on my journey, to all those thinking of starting and to those who have begun the journey, you won’t regret it!!

5 TAG  · Sound knowledge base and support for completing assessments. Assessors have knowledge and experience to offer helpful feedback to develop skills.
5 Nancy Viljoen  · It was an excellent experience being evaluated over Zoom by Valerie. She was warm, engaging and insightful.
4 Travis c.  · I thunk it was a great course well supported by the AIPC team, multiple platforms to connect with other counselling students. Great course.
5 URVI SHAH  · The practical assessment went very smoothly, and the facilitator, Kelly, was very helpful and guided us well throughout.
5 Noni Quinn  · Nicole is fantastic, I had a great day on Saturday 8a lots of learning and great conversations thanks
5 Rebecca  · Another informative and insightful practical with Lisa, thank you! Feeling motivated!

Reviews with attachments

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Antonia J.
Antonia J.NSW
 

Fantastic learning experience that fits around life – I graduated with the Diploma in Counselling and had a fantastic learning experience with AIPC. The course content is self paced so I could fit it in and around my work and life commitments. The assessments also have multiple options so you can go into an office, do video or combine with an online assessor. The course content is wide and gives… Read more

you the foundations to then decide where you want to specialise. The service from AIPC with any of my queries was fantastic and the post course support via NCPP as to how to set up a private practice or the Work Ready options to help you find a role in the counselling field are amazing. Highly recommend to anyone looking at a career change or to upskills themselves.

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Helen Poulos
Helen PoulosNSW
 

Very Flexible and Comprehensive Course – I had a very positive experience with AIPC where students are provided with an abundance of support at each step of their journey. I highly recommend this course to anyone considering a career in counselling. From the beginning of my journey I was heard, validated and had my many questions answered professionally in order for me to make an… Read more

informed and confident decision. The course is interesting, achievable and practical. Thank you AIPC for providing such a comprehensive, flexible and engaging course to springboard my career as a Neurodiversity-Affirming Counsellor. Helen Poulos www.askcounselling.com.au

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Kelly
KellyVIC2 posts
 

Studying with AIPC – What a wonderful experience with amazing support options, AIPC are so user friendly that I will continue to study with them through out my career as a Counsellor

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Tanya P
Tanya P
 

Felt supported and connected to staff – Course content is informative and engaging, this is enhanced by a dedicated and supportive admin team. Tutors are accessible and knowledgeable in course content. This provides a 'personal link' to this online study model. Some units/topics were more challenging than others, however I believe this is reflective of personal life experience. Overall very impressed. Show details

Latest follow-ups

Leon Griffin
Leon GriffinSA
 

Really enjoyed the course, I did the entire course remotely and it work really well. Whenever I emailed student support I generally got a reply within 24 hours. The theory work is achievable but is a long process, the practicals are achievable. Well worth the effort! Show reply

 Follow-up  · The only thing that surprised me was I didn't have to do a placement of any kind which is handy. The amount of questions in each subject is pretty big, I had only done a Cert IV prior to this so was a big jump, I filmed them myself with a role player, I used my partner and a work peer, the level of detail for the role player, in my view was far to expansive, with at times two to three pages of info for them to remember.

In-depth reviews

Tamima Werner
Tamima Werner
 

Studying with AIPC has been a very positive experience. I found the organisation easy to deal with from enrolment through to assessment, and the overall process felt well-structured and straightforward. The feedback provided on the workbooks was invaluable and helped deepen my understanding of the material. However, the seminars were by far the… Read more ·  1

highlight of my studies. The assessor was extremely knowledgeable and brought a depth of insight that added real value to the learning experience. She had a remarkable ability to draw out the best in every student and create a supportive, engaging environment.

I was extremely anxious about attending the seminars initially, and I wasn’t alone — every one of us had delayed our practicals due to nerves. After the first seminar, there was a shared sense of relief and confidence, and we were all genuinely glad we had attended. Meeting other students and learning alongside them was both reassuring and encouraging.

Overall, AIPC is a great place to study. The experience was hassle-free, the support was strong, and the quality of teaching — particularly in the seminars — was outstanding. It is clear the assessors bring a high level of expertise and genuine commitment to student development.

Patricia Zoltan
Patricia ZoltanSA
 

Thank you very much for the excellent AIPC Diploma of Counselling course that I have completed in Adelaide. I was extremely pleased with the course content, which provided me with job-ready information and skills and the quick turnaround with the online assessments, and I highly appreciated the flexible, self-paced online modules and the… Read more ·  1

face-to-face weekend practical sessions in the Adelaide office, where I could put into practice everything I have learnt in the theoretical components while mingling with fellow students and our mentors, who facilitated our practical assessments with great professionalism, kindness and care and also provided valuable general and individual, personalised feedback in a safe, pleasant and collaborative atmosphere. The formal and informal discussions in these practicals added an extra dimension to my learning experience. The course gave me a solid foundation of theoretical knowledge and practical counselling skills, and the confidence to start working as a counsellor in the industry, while I am also inspired to keep learning and adding to my repertoire of skills. After completing my Diploma course, I am currently completing two Advanced Study Majors with AIPC. I am also grateful for the support of the AIPC Adelaide Office, who always provided excellent support throughout my studies. Patricia Zoltan, graduate of AIPC Diploma of Counselling

Danielle R.
Danielle R.QLD7 posts
 
Customer Service
Teaching Staff
Learning Material

I started a course in Counselling online with this mob. The coursework is poorly laid out and the assessment questions do not reflect what was learned in the previous section. It doesnt flow and so much of it is watching youtube videos (which are constantly interrupted with ads these days). The student iterface is not clearly laid out and you get… Read more

the same annoying Welcome popup whether you have logged in for the first or the 5ooth time. Its difficult to navigate the online platform and sign up to online workshops etc. I am used to University level online learning so this course was a poor offering in the learning space and I found it difficult to be excited, or even interested about studying it. The Student Support team are generally responsive but be prepared to wait. The only thing they are really fast at is taking your money and sending you a million emails once you show an interest in their courses. To be honest, I even contacted the Professional body for Councellors in Australia to check if this mob was actually an approved teaching establishment as the course is such poor quality. Dont expect to work as a Counsellor with just the Diploma, they dont make that clear when you sign up but most employers require a lot more than a G.Dip so if you are looking to study to re-skill or get a job as a Counsellor, perhaps check online job sites such as Seek for the requirements before shelling out $$$ to this mob.

Australian Institute of Professional Counsellors
Australian Institute of Professional Counsellors    

Hi Danielle, … Read more (+2 replies)

Positive reviews

Rana
Rana
 

Two days practical placement run really smoothly with the professional teacher Julie, I’ve got a positive experience that fit my learning needs. Thanks a lot for providing an excellent teacher there .

Aimee-jayne T.
Aimee-jayne T.WA2 posts
 

I absolutely loved studying at this institute. I have just graduated the Diploma Of Counselling course. The ladies in the office were supportive and nice. Lisa our assessor was brilliant and imparted lots of wisdom to my learning! Thanks for an amazing journey!

Lydia S.
Lydia S.WA
 

Having completed my bachelors at AIPC I found it to be a very pleasant experience. I transferred over from another provider and I am so glad I did. Due to working full time, I listened to most of the lectures when I could, but still very much felt part of the course. Any questions I had was responded to very promptly by the lectures. I found… Read more

the admin/enrolment team brilliant and Adrian Holmes was very helpful with approving my placements. From the start I planned how to get all my units completed and the team supported this. The standard of teaching I found pretty decent, and each subject learnt something. Residential was very beneficial, and whilst annoying having to travel to the city it was good connecting with people live. Overall I would recommend APIC to anyone who would like a supportive and pleasant journey through their study program.

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Negative reviews

solfan
solfan68 posts
 

Emailed on twice requesting cost of courses, both occasions Course Summaries sent, request for costs omitted. Main HO number 1800 334 348 reverts to answer machine ( 3 calls made between 2pm and 3pm 24/9/2025).

Australian Institute of Professional Counsellors
Australian Institute of Professional Counsellors    

Thank you for… Read more

Tom
TomQLD6 posts
 

Found this company to be underhanded. They give you a price for a course then when I read some unsavoury comments about them, I decided to not go ahead. Now they bombard me with texts and emails claiming that they can reduce the course by thousands of dollars. If it was legit, then there would be no need to pester potential customers. I have saved… Read more

all the emails and have asked customer service how they can give me such massive discounts on a counselling course . No explanation. I would steer well clear. Also the CEO doesn’t answer any customers queries. She’s busy apparently . I smell a rat

Australian Institute of Professional Counsellors
Australian Institute of Professional Counsellors    

Thank you for… Read more (+1 reply)

Egi
Egi3 posts
 

This has been my absolute worst experience studying, and I can say with confidence that the AIPC is a scam. They have currently decided to cancel my course and have refused to give a reason why so let me talk about everything. They stop and start payments without telling you, refuse to tell you how much you've paid and how much you owe, use… Read more

different names under which they'll withdraw money from your account so you can never be sure if its them withdrawing that money or someone else, and if you question them about this, they get extremely defensive and wont answer any of your questions. Don't ask more than 1 question in your emails either - they only have the capacity to respond to one question at a time apparently.

This aside, there is zero guidance around their website and the best resources are completely hidden. I found the video regarding RPL very interesting, given that when I signed up for the course, I was directly told over the phone the AIPC did NOT offer RPL.

Oh, and if you don't have access to a paid version of Microsoft Word, don't even bother signing up for their scam courses. They'll literally send your workbook back if you've opened it in a free version of Word or if you've use Google Docs, regardless if you send your workbook back in a .doc format.

Possibly my favourite thing however, was around 8 years ago, they sold their content to a third party provider called Campus College. Campus College was not a registered training organisation, however pretended they were. When I questioned the AIPC about this, they said Campus College never existed, despite me having a diploma from them with the AIPC listed right there on it with the exact same course content.

I can't be convinced otherwise. Originally I wanted to do my Bachelor here as well, but after my experience here, I will NEVER give them another cent and would urge anyone considering signing up with these people to reconsider.

Australian Institute of Professional Counsellors
Australian Institute of Professional Counsellors    

Hi Egi, We are… Read more (+1 reply)

Recent reviews

Rick
Rick2 posts
 

If you have the discipline and desire to achieve, you will. I had competing demands working full time and family commitments. This suited me perfectly as I have been in the welfare sector for 25 years and was looking to change direction. I was lucky that my work history went hand in hand with the studies. I was happy that I was able to make… Read more

changes to my routine and get it done. I had to make some sacrifices in my social life. If you are new to the sector I would consider in person classes. But if you do not have the time this course allows flexibility. You just need to reach out for help and do what you need to do to learn. The word counts will give me nightmares for years to come LOL.

Kerryn. R.
Kerryn. R.NSW2 posts
 

I had another amazing day at AIPC doing my 4th prac. So wonderful to be in the classroom energy, with teachers/leaders and other students. Its an opportunity to ask questions and have discussions about all the curious things a student wants to know about being a counsellor. This experience excites me about my new career direction. Show details

Peter K
Peter KWA2 posts
 

My final prac seminar session was so rewarding and the facilitator was so supportive. She has been such a great influence on my decision to do the prac seminars as I found Lisa to be supportive and knowledgeable and fair.

MARIA HIDALGO
MARIA HIDALGO2 posts
 

I was extremely impressed with the facilities at AIPC. The classrooms were well-equipped, comfortable, and provided an excellent learning environment, which really enhanced the overall experience. Additionally, the session was guided by an outstanding instructor who was both knowledgeable and supportive. Her clear explanations, encouragement, and… Read more

engaging teaching style made the practical session highly enjoyable and very effective.

Overall, I am very satisfied with my experience and would like to commend AIPC for maintaining such high standards in both facilities and teaching quality.

Jay W.
Jay W.NSW
 

AIPC was a pleasure to study with their staff were always available and hospitable on calls. Which made the studies a whole lot easier when you begin and feel aimless. Couldn't recommend AIPC moreso to people looking to study counselling.

Kerryn. R.
Kerryn. R.NSW2 posts
 

I spent my 1st day at AIPC, doing my 1st prac in Diploma of Counselling today. It was exciting and productive. Really enjoyed meeting other students and our assessor/tutor, Julie was amazing. Very skilled, interesting and passed on so much information. Such a worthwhile day. We were very welcomed by Lisa. Thankyou AIPC. Show details

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lynseygawley
lynseygawley
 

Was easy to find. A little unclear about how to get in the building, just for the very first session. Lecturer Lisa was excellent. I was really nervous as I thought the class would be bigger, but to find it was only a small group of people was much less terrifying. Facilities were adequate. And the Assessment itself, was a lot less stressful than… Read more

I envisioned. It was the perfect initial experience, because now, I am not so stressed about future sessions that I need to attend.

Denis S.
Denis S.SA
  Verified

Studying a Diploma of Counselling at AIPC was great. I am 54 and have never completed any study in my life. There were so many pathways to a diploma available to me, I feel like I made the right choice. Self paced, really solid support when I needed it, which was the highlight of the entire experience and support/learning material that was… Read more

exceptional. I have other businesses, so this was happening alongside those and the structure made it really easy to achieve it. Now I am done, and looking back it was the right decision. I am wrapped!

Leigh E
Leigh E
  Verified

Attended my first practical assessment this week. M, our assessor, was great. She put us at ease and made the whole experience enjoyable. She welcomed our questions and gave thorough answers. Bonus - got to meet some fellow students.

Durga
Durga
 

Highly Recommended – A Life-Changing Course! Completing the Diploma of Counselling with the Australian Institute of Professional Counsellors (AIPC) has been an incredible journey. The course content, supportive facilitators, and flexible study options made learning both meaningful and manageable. This course isn’t just for future counsellors —… Read more

it’s for anyone wanting to build self-awareness, emotional intelligence, and genuine empathy. It helps you explore who you are, how others see you, and how to connect more authentically. The structure moves beautifully from simple to complex concepts, opening your eyes to your hidden potential. AIPC’s guidance and support team have been fantastic throughout. Highly recommend this course to anyone in Perth (and beyond) looking for both professional and personal growth.

Gerard
GerardQLD
 

I have been enjoying my course but have been very impressed by the support offered from quick responses to my emails, phone calls/text to check in on how I am going, and the support given to book me in for my practical assessments has been fantastic.

Dot
DotNSW4 posts
  Verified

Thank you for the opportunity to work with such a professional and supportive organisation. I achieved my diploma in 2024. The modules are well written and the practicals help you display your knowledge and competency learnt throughout different levels. Would highly recommend and continue to learn throughout AIPC.

Jordan
JordanQLD2 posts
 

AIPC offers a flexible learning style that is self paced which allows you to complete it as fast or as slow as you like. There are many options in completing the assessments too and staff have always been super supportive.

MEHDI N.
MEHDI N.NSW
 

Completing my Diploma of Counselling in 2024, along with several other courses at AIPC, has been a life-changing journey, and I can say with absolute certainty that it wouldn't have been the same without Niloo. From my very first day, Niloo was more than just a staff member; she was a dedicated mentor and a constant source of support. She helped… Read more

me navigate every challenge from the initial enrolment hurdles all the way to my final graduation requirements with unmatched grace and expertise. Her ability to empower students and provide clarity when things get tough is truly awe-inspiring. Niloo champions your growth and transforms the entire student experience with her brilliant dedication. She is a rare gem who genuinely cares about your success as a future counsellor. Thank you, Niloo, for being the backbone of my education!

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