Australian Organic Products

Australian Organic Products

 Verified
Australian Organic Products
4.5

276 reviews

PositivevsNegative
87% · 24131 · 11%
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Return Claim MadeYes · No
Product Quality
3.9
Shipping
2.5

Reviews

276 reviews
Iloveshopping
IloveshoppingAustralian Capital Territory13 posts
 

Misleading and Deceptive

Horrible business to deal with, incredibly poor customer service. Don’t be misled by their website telling you they have stock of a product, they don’t!!!! You’ll have to wait for them to order it in (arriving maybe sometime) and when that isn’t appropriate (wouldn’t have ordered the product if your website hadn’t said you had it in stock) will charge you a 30% cancellation fee??? The owner could not care less about misleading people. Show details
Tania L
Tania L
  Fair Incentive

So Happy to have found this business!!!

Easy online ordering, products i could not find living in a rural area. Fast shipping & amazing service!!! Show details ·  1
Jaime C.
Jaime C.Perth, WA4 posts
 

Didn't receive my order

They use Couriers Please, take a look at the reviews on Couriers Please to know they have partnered with a second rate delivery company.
They have refunded the delivery cost only and said we should wait for the products..... Show details
Australian Organic Products
Australian Organic Products   DM   
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Sarah E
Sarah E
  Verified
Product Quality
Shipping
Janet
JanetSydney Surrounds, NSW
 

Very happy with the carpet we chose

We were happy with the range we had to choose from. The carpet layers were wonderful. Show details
Jude
Jude
 

The most reliable service and swift delivery of my favourite Ayurvedic products

Hi Divya
Just wanted to say thank you for such swift delivery of my favourite Ayurvedic soap.
I’m so impressed with how quickly my orders from Australian Organic Products are processed.
I appreciate your little note too :) Such a personal touch!
Kind regards
Judith
B. J. Christie
B. J. ChristieSouthwest, VIC2 posts
 

Excellent service and products

I received my order earlier today and just wanted to say thank you for your efficient service and also for the little notes you included with my orders. It is such a nice friendly gesture and very much appreciated. Also, the products I have purchased - rolled oats, cranberries, diced nuts and particularly the spearmint tea - are first class. I highly recommend Australian Organics. Show details
WeTestStuff
WeTestStuffSydney, NSW7 posts
  Verified

down to earth values proving they exist in harmony with the modern era we live in

From the personalized handwritten card to the quaint Elon Musk(esque) type of messages printed on each sides of the outside of the box,
"Honey, I'm Home", "Sorry I'm late. It's the Couriers fault" , " Now I'm upside down..." and "Open me" on the Top.
Australian Organic Products Divya sets an outstanding standard & brings to the fore, down to earth values proving they exist in harmony with the modern era we live in.
Keep up the terrific work (◕‿◕✿) Show details
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Cristina
CristinaSouth-Eastern Region, NSW
 

Organic buckwheat morning starter

I find it so easy to keep well stocked with my fave breakfast from Australian Organic Products. Quick turnaround and a lovely handwritten note of thanks from staff surely keeps me coming back for more! Show details
kathy
kathyVictoria
 

excellent service

Such prompt delivery with a complimentary gift inside and written personal card of thanks . So appreciated !!! Will definitely return back to this site for future purchases .
Tara
Tara
 

Love this company! My go-to for all my health products

Product arrived so incredibly fast! Beautiful website, easy to navigate, great communication by the staff that work there, highly recommend! Keep up the amazing work guys! We really appreciate all you do! Will be a customer for many years to come! Tara xxx
 Show details
TakeD L.
TakeD L.4 posts
 

Unprofessional customer service

Once you paid and goods does not reach you it is not their problem. When you talked to them they play the blame game on courier service and cut the phone off.
My first time to order on this website to test out. Show details
Australian Organic Products
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Bluebell111319
Bluebell1113192 posts
 

Postage is shocking

Still waiting on my order 2 weeks+
They didn't post it until I sent a follow up email, and the courier company they use is very slow. They'd be better off going with Aus Post. I wish I had of read other reviews before purchasing. The long delivery times are very off-putting, and I won't be buying from them again because of this.
Can't comment on products at this point, because I haven't received any!
Shipping
Australian Organic Products
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MissC
MissCSydney, NSW3 posts
 

Great products! Horrendous shipping and dispatch times

Great products, good quality! However you will wait over a week for dispatch, I have ordered over 10 times and they usually don’t post your items until you follow up or over a week later. So allow a lot of time to receive your products! Show details ·  1
Product Quality
Shipping
Nat S.
Nat S.South East Queensland, QLD
 

Maple syrup

My family from Europe asked me to bring them Australian maple syrup, I searched internet and found it in Australian organic products. I read about the company and was very excited. I couldn't find in description of Maple syrup where exactly it was made, but assumed from the name and reviews that it should be an Australian product. When my order arrived I didn't open the box and took it straight to the plane.
It was my biggest disappointment that on the bottle my family has opened was says MADE IN US :(((
The taste of syrup itself was good.

Questions & Answers

My Say
My Say

Its a shame there are so many negative reviews its put me off placing an order. So many items I liked on the site. I will come back and check if this company has improved in the next several moths.

Australian Organic Products
Australian Organic Products   DM   
Carmel
Carmel

Hi
Where can I find a full list of ingredients for your hair care products.
Thank you

cece m.
cece m.

do you sell any organic fertilisers

Australian Organic Products
Australian Organic Products   DM   

Hi Cece, thank you for reaching out to us. No,unfortunately are fertilisers not part of our range, but please feel free to browse our store online in case you are interested in any other of our more than 5000 products. Thank you

Details

CategoryHealth Shops, Online Shops and Beauty Product Retailers
Offers Free Standard Shipping No
Types of Products OfferedBody Care, Hair, Make-up and Oral Care
Buy Now, Pay Later OptionsAfterPay
Visit official website

Contact info for Australian Organic Products

  • ABN: 50168547242

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