So Happy to have found this business!!!Easy online ordering, products i could not find living in a rural area. Fast shipping & amazing service!!! Show details · 1
Didn't receive my orderThey use Couriers Please, take a look at the reviews on Couriers Please to know they have partnered with a second rate delivery company.
They have refunded the delivery cost only and said we should wait for the products..... Show details
I Absolutely love this company!Living in the United States, I had never thought about buying health and beauty products online from another country, nonetheless Australia. However recently Alaffia, the only brand of shampoo that I can use, has made it impossible to find their Unscented Shampoo anywhere in the United States. I checked every website on the Internet, including many international websites, but none of them were willing to ship to the United States.
When I found the Alaffia Unscented Shampoo on Australian Organic Products website, I was hoping that they actuall… Read more · 1y had it in stock, in fact, I was so hopeful that I e-mailed their customer service the day that I ordered the shampoo to make sure that it was actually in stock when I placed my order. I received a prompt response from Divya of the Customer Service Team who told me that they would be able to order and receive the shampoo in a couple of days. Shipping took awhile to arrive here in Southern California. My package sat in Los Angeles for what seemed like forever. When it finally arrived the package required a signature so my significant other had to go to the post office and pick up the package since due to my allergies I cannot open the door, handle cardboard boxes, or sign for packages during the day. The Customer Support Team at Australia Organic Products kept me informed about when my shampoo was shipped and they provided a tracking number which allowed me to trace the journey of my package and know when it was available for pickup at the post office. I have not really looked at the rest of the Australia Organic Products website, as shipping and handling is very expensive to the United States, especially when you are shipping a heavy liquid product like shampoo. I am thrilled that Australia Organic Products had my Alaffia Unscented Shampoo in stock and that they were able to fulfill my order. I have already placed a repeat order with them, and am happy that I have found a new online store that I can purchase my shampoo from as our household uses it as a hand soap, body wash, and shampoo.
Very happy with the carpet we choseWe were happy with the range we had to choose from. The carpet layers were wonderful. Show details
The most reliable service and swift delivery of my favourite Ayurvedic productsHi Divya
Just wanted to say thank you for such swift delivery of my favourite Ayurvedic soap.
I’m so impressed with how quickly my orders from Australian Organic Products are processed.
I appreciate your little note too :) Such a personal touch!
Excellent service and productsI received my order earlier today and just wanted to say thank you for your efficient service and also for the little notes you included with my orders. It is such a nice friendly gesture and very much appreciated. Also, the products I have purchased - rolled oats, cranberries, diced nuts and particularly the spearmint tea - are first class. I highly recommend Australian Organics. Show details
down to earth values proving they exist in harmony with the modern era we live inFrom the personalized handwritten card to the quaint Elon Musk(esque) type of messages printed on each sides of the outside of the box,
"Honey, I'm Home", "Sorry I'm late. It's the Couriers fault" , " Now I'm upside down..." and "Open me" on the Top.
Australian Organic Products Divya sets an outstanding standard & brings to the fore, down to earth values proving they exist in harmony with the modern era we live in.
Keep up the terrific work (◕‿◕✿) Show details
Organic buckwheat morning starterI find it so easy to keep well stocked with my fave breakfast from Australian Organic Products. Quick turnaround and a lovely handwritten note of thanks from staff surely keeps me coming back for more! Show details
excellent serviceSuch prompt delivery with a complimentary gift inside and written personal card of thanks . So appreciated !!! Will definitely return back to this site for future purchases .
Love this company! My go-to for all my health productsProduct arrived so incredibly fast! Beautiful website, easy to navigate, great communication by the staff that work there, highly recommend! Keep up the amazing work guys! We really appreciate all you do! Will be a customer for many years to come! Tara xxx
Unprofessional customer serviceOnce you paid and goods does not reach you it is not their problem. When you talked to them they play the blame game on courier service and cut the phone off.
My first time to order on this website to test out. Show details
Postage is shockingStill waiting on my order 2 weeks+
They didn't post it until I sent a follow up email, and the courier company they use is very slow. They'd be better off going with Aus Post. I wish I had of read other reviews before purchasing. The long delivery times are very off-putting, and I won't be buying from them again because of this.
Can't comment on products at this point, because I haven't received any!
Great products! Horrendous shipping and dispatch timesGreat products, good quality! However you will wait over a week for dispatch, I have ordered over 10 times and they usually don’t post your items until you follow up or over a week later. So allow a lot of time to receive your products! Show details · 1
Maple syrupMy family from Europe asked me to bring them Australian maple syrup, I searched internet and found it in Australian organic products. I read about the company and was very excited. I couldn't find in description of Maple syrup where exactly it was made, but assumed from the name and reviews that it should be an Australian product. When my order arrived I didn't open the box and took it straight to the plane.
It was my biggest disappointment that on the bottle my family has opened was says MADE IN US :(((
The taste of syrup itself was good.
First time using and provides the right balanceMy first time using this company and buying products from their store. Delicious and combine a good balance of taste and flavour. Show reply
Questions & Answers
Its a shame there are so many negative reviews its put me off placing an order. So many items I liked on the site. I will come back and check if this company has improved in the next several moths.
Hi My Say, thanks for your feedback. Unfortunately our shipping times can slip at times depending on how busy courier companies are. We would love to see an order from you should you wish to place one... Read moreand will ofcourse do our best to get it to you! Have a lovely day.
Where can I find a full list of ingredients for your hair care products.
do you sell any organic fertilisers
Hi Cece, thank you for reaching out to us. No,unfortunately are fertilisers not part of our range, but please feel free to browse our store online in case you are interested in any other of our more than 5000 products. Thank you
|Health Shops, Online Shops and Beauty Product Retailers
|Offers Free Standard Shipping
|Types of Products Offered
|Body Care, Hair, Make-up and Oral Care
|Buy Now, Pay Later Options
Contact info for Australian Organic Products
- ABN: 50168547242
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.