Reviewer Photos & Videos
- Verified customer
We had an urgent job and Nick went above and beyond to service our needs including working on a Sunday! His workmanship, knowledge of what was needed and quality of work was top class.
- Verified customer
Can be trusted with fragile tile work
We had Belinda Lutgenau clean and repair the whole ground floor of our house in Brisbane this week. It was a difficult job - we had old “clinker” terra-cotta cobble tiles with very wide dark colored grout and the surface in some areas was uneven. I wasn’t expecting miracles but I’m pleased to say the result was outstanding. Really happy.
Excellent service and work.
Nick responded same day to our call to GroutPro and inspected our shower. His advice was excellent as was his subsequent work. He did the second shower a week later. We have nothing but praise for him and his work.
Our shower cubical was lookung pretty ordinary and water was leaking into the hallway. Nick cae along and cleaned and replaced the grout and now it is as good as new and doesnt leak anymore. Its goid as new. NIck also cleaned up after himself which is rare for tradesmen these says. Very happy wirh the final result.
- Verified customer
Chris Hall was very professional
We employed Chris Hall from Grout Pro Bulli to clean and regrout our 2 bathrooms. He was very pleasant in manner, cleaned up after himself and did a very professional job, so our bathrooms look like new. In fact he did a better job than the original tiler. Highly recommended
Great service. Would highly recommend.
Full shower regrouting looks night and day in appearance after the job.
Nick provided an excellent service. If you're looking for grouting in Canberra, go with GroutPro.
Disappointing and no one will help fix the problems
The job was to replace grout in corners and between tiles and shower base with silicone in two showers and ensure the showers wouldn't leak. In one shower, two tiles were cracked while removing grout and we were not told about this. Not all of the grout was removed and a thin veneer of silicone was poorly applied over the top to cover it. In the other shower, the silicone has peeled away after 3 weeks. Can't get a message or call back from the installer and now called head office twice and waiting for complaints to get back to me.
Pictures show what I am talking about.
Old ensuite looks like new
Nick worked on three showers, the ensuite was in poor repair and now looks good as new! Very polite, organized and excellent with time & appointments. Can highly recommend Nick and am keeping his number, likely to call him again when needed. Very happy.
Great quality work with great customer service
Nick in Canberra is a leader in the pack. After getting quotes from many people to regrout and clean tiles, Nick stood out from the start with his customer service. It was an easy choice to choose Nick for the work, and he delivered outstanding work, from fixing issues overlooked by others that could’ve led to devastating consequences through to thorough cleaning not missing any corners or tight spots. I highly recommend Nick, you won’t be disappointed.
Great job from Nick
We found Nick to be prompt, turning up at appointed time,did an excellent job removing old grout and cleaning up all the dust that ensued .He then did a great grouting job and always with a good sense of humour .Can recommend Nick for your grouting needs.
Questions & Answers
Our Onsite Manager requested a quote to re-grout a shower. The reply from GroutPro did not include a quote and instead recommended replacing the shower screen doors.
How can this fix deteriorated grout on the shower floor and how can replacing doors stop a leaking shower floor? Also, why no price supplied?
Hi Allan, it sounds like there's been some miscommunication. Our bread and butter is regrouting shower floors. Can you please advise who the GroutPro Specialist was so we can have them get back in touch to straighten this out?
Not until you answer my questions, why no price supplied and how can replacing shower screen stop a leaking shower floor.
Without speaking to the specialist who has inspected the problem, I can't provide the answers you're looking for sorry. Please advise who came to inspect so I can help you.
Hi, we're living in Brisbane and would like to know if anyone has used: Mario Ribeiro, GroutPro Albany Creek/Brisbane
as I can't seem to find any reviews.
has anyone used Ronan Kavanagh from GroutPro Australia- cant see any reviews for him. thanks
Hi Rox, Ronan has only been with us for a couple of months. He has plenty of satisfied customers but no reviews as yet because he's totally focused on doing a great job.
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