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GroutPro
4.6 from 293 reviews · View Statistics
Listing monitored by GroutPro

Reviews

  • Customer Service
    4.8 (126)
  • Timeliness
    4.8 (125)
  • Job Satisfaction
    4.7 (120)
  • Rates and Fees
    4.6 (118)
  • Product Quality
    4.8 (112)
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Richer Warren
Richer WarrenLyneham 2602, ACT

Kitchen transformation by GroutPro

published

Thanks to Nick from GroutPro in Canberra who provided use today with excellent service transforming our kitchen tiles to a thing of beauty with a splash of colour throughout. Additionally he applied his craft to repairing minor leaks to our new shower screen and brightening up our floor tiles in the kitchen and laundry. Thank you again. Regards Chris and Warren of Lyneham ACT.

Customer Service
Timeliness

A very rare thing

published

What an unusual and excellent thing to find a tradesperson who is punctual, pleasant, promptly supplies a detailed quote, and then does an outstanding job! Nick has transformed our ensuite and large tiled kitchen. He has repaired tiles and replaced silicon. After 20 years of busy family living and entertaining, all our tiles look as good as new. He has also performed some kind of magic on our shower screen - and I had tried so many times to restore it myself! I would unreservedly recommend him to anyone in Canberra who needs anything at all doing with tiles or grout.

Customer Service
Timeliness
GroutPro
Geoff B.GroutPro

Hi Jan,
Wow, what an incredible review. Thank you greatly for taking the time to leave your 5-star recommendation of Nick and his expert skills. We appreciate your business and hope you enjoy your like new tiled areas!
Cheers, GroutPro HO

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0.0
(1,234)
dillon
dillonSouth East Queensland, QLD
  • 2 reviews
  • 7 likes

Exceeded all expectations

published

25 years of kids, pets and parties was transformed by the GroutPro team into display home quality! Our expansive tile area and neglected bathrooms are now sparkling and look brand spanking new! Thanks so much Belinda, Dylan, Jason and Jay for a job that well exceeded our expectations

Customer Service
Timeliness
GroutPro
Geoff B.GroutPro

We really appreciate your amazing recommendation, Stephen! It was a pleasure helping to restore your home to look like new again. We are always happy to help!
Cheers, GroutPro HO

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Louise
LouiseIllawarra, NSW
  • 2 reviews
  • 1 like

A big job done well

published

Thanks to Chris from Groutpro, Bulli, for doing an excellent job regrouting, sealing
And cleaning grout in tiling of bathroom, study and bedroom floors, and resealing tiles in kitchen. Thorough and friendly - just keep him plied with black tea with two sugars.

Customer Service
Timeliness
GroutPro
Geoff B.GroutPro

Thank you for your brilliant recommendation, Louise. We are so glad you are pleased with the service Chris provided you! Please let us know if we can help you with anything else tile & grout related :)
Cheers, GroutPro HO

Prefect service and perfect outcome!

published

Nick is very friendly, helpful, and professional. We had a few chipped tiles and the outcome was fantastic. The building inspector could not find one spec and the following was said “a torch as bright as the light of a thousand suns was used by the inspector which shows up just about any imperfections so your tiler did a stirling job’. Thanks so much Nick, you’re amazing!!

Customer Service
Timeliness
GroutPro
Geoff B.GroutPro

Hi Katerina,
Thank you for your awesome recommendation - wow that is one hot torch! We are happy to help.
Cheers, GroutPro HO

Diane Bray
Diane BrayCanberra 2600, ACT

Great work Nick

published

A brilliant job done professionally on time and on budget. Nick’s cleaned all the floor tiles, regrouped 2 bathrooms, fixed broken tiles and added silicone where necessary. He is friendly, efficient and very clean. This is the second time Nick has assisted us snd we have recommended him to a friend snd they were very happy. We are very happy to recommend Nick and GroutPro.

Customer Service
Timeliness
GroutPro
Geoff B.GroutPro

Hi Diane,
Thank you greatly for your review! We appreciate your business and your kind words.
Cheers, GroutPro HO

Deborah B.
Deborah B.Aranda 2614, ACT

Excellent service

published

Fantastic and very professional service offered and carried out. I have no hesitation in recommending Nicks service if your shower was as damaged as ours was. Nick cleaned and rerouted the area and looks as good as new

Customer Service
Timeliness
GroutPro
Geoff B.GroutPro

Hi Deborah,
We appreciate your business and are glad to hear how happy you are with your like-new shower.
Cheers, GroutPro HO

nev c.
nev c.Canberra 2600, ACT

Great Work

published

Nick from GroutPro Woden:
~ Prompt response and very co-operative when scheduling work.
~ Very professional work listens carefully with clear explanations regarding alternatives and recommendations for a (much) better result.
~ Courteous, honest, tidy and committed to quality.
~ Highly recommended !
~ Many thanks Nick !

Incentivised Review No
GroutPro
Geoff B.GroutPro

Hi Nev,
Thank you greatly for leaving a fantastic review of Nick and the work he completed for you! We appreciate your business.
Cheers,
GroutPro HO

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0.0
(1,234)
Cathy
CathyIllawarra, NSW

Bathroom now looks clean & inviting for us to use & our guests

published

We had Chris from Groutpro Bulli. We are so happy with Chris & the finished product. The bathroom & toilet floors were in pretty poor shape. Chris did an amazing job we are more than happy with the outcome. Chris was courteous, friendly & efficient from first quote to finished job. Thank you Chris for a great job. Cathy & Bob

Customer Service
Timeliness
GroutPro
Geoff B.GroutPro

Hi Cathy & Bob,
Thank you greatly for taking the time to write a fantastic review of the work Chris completed for you.
Cheers, GroutPro HO

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Jane
JaneForrest 2603, ACT

Meticulous attention to detail!

published

Having Nick in our home to re-seal and
re-grout our bathrooms was a pleasure. He has an outstanding work ethic and strives to deliver the best results possible. Excellent work!!

Customer Service
Timeliness
GroutPro
Geoff B.GroutPro

Hi Jane,
Thank you for your review of Nick and his work he competed for you. We hope you enjoy your like-new bathroom!
Cheers, GroutPro HO

Molly
MollyCanberra 2600, ACT

Quick, efficient & perfectly done!

published

We contacted nick and were able to book the job within two days, he was fast and efficient and did a perfect job! Highly recommend his services to any body!

Customer Service
Timeliness
GroutPro
Geoff B.GroutPro

Hi Molly,
Thank you for leaving a great review of the work Nick completed for you. We appreciate your business.
Cheers, GroutPro HO

Fiona H.
Fiona H.
  • 2 reviews

Very Happy with Work

published

Very happy with work by Nick of GroutPro. He was reliable in terms of when he said he would do the work, communicated clearly what he was going to do and why, and the work appears to be of a high standard. Nick also explained how to maintain the showers going forward. We are having Nick back to do more work for us to clean external tiling and concrete areas around the house.

Customer Service
Timeliness
GroutPro
Geoff B.GroutPro

Fiona,
Thank you very much for taking the time to leave your feedback, we appreciate your business and hope you enjoy your like-new shower!
Cheers, GroutPro HO

Lou
LouCanberra 2600, ACT
  • 2 reviews

Transformational

published

Nick from GroutPro was recommended to us by friends and he totally transformed our shower and tiles. He was very punctual and was one of the hardest working tradespeople we’ve employed. He worked tirelessly and meticulously to remove all the exiting grouting and replace it all like new. He was extremely careful with our fragile tiles and they look amazing! He also brought our shower screens back to new. We’ve engaged Nick to do further work now to replace all floor tile grouting. Highly recommend!!!

Customer Service
Timeliness
GroutPro
Geoff B.GroutPro

Hi Lou,
Thank you greatly for your awesome 5-star review! We appreciate your business and home you enjoy your like-new tiles!
Cheers, GroutPro HO

Andrea
Andrea
  • 2 reviews
  • 1 like

Excellent service

published

Nick is extremely professional, hardworking and explained all the options clearly. The showers look brand new. I liked that he communicated well about when he would be arriving and kept to his word. I really felt that he wanted to do his best job for us. Highly recommend Nick and GroutPro if your shower needs a spruce up.

Customer Service
Timeliness
GroutPro
Geoff B.GroutPro

Hi Andrea, thank you greatly for taking the time to leave a fantastic review. We appreciate your business! Cheers, GroutPro HO

Other Home Renovators

 
 

0.0
(1,234)

Fantastic Job

published

Nick was very professional, easy to deal with and hard-working. He did a fantastic job of re-grouting the tiles in the kitchen and shower recesses and he restored the shower glass so that it was gleaming. The kitchen and bathrooms have had a make-over! We highly recommend him!

Customer Service
Timeliness
GroutPro
Geoff B.GroutPro

Thank you very much for leaving an awesome review about GroutPro and your recommendation of Nick. We appreciate your business & hope you enjoy your gleaming kitchen & bathroom makeover!
Cheers, GroutPro HO

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Read more reviews - page 2

Questions & Answers

steve
steveasked

how much does it cost to grout kitchen floor 20 square metres
Thank you

1 answer
GroutPro
Geoff B.GroutPro

Hi Steve, thanks for your question. There's a lot of variables that need to be considered so it's always best for one of our specialists to look at the job. Then a precise quote can be provided. If you go to our website and fill in the request a quote form someone will be in touch.

Carrol
Carrolasked

Could you please tell me how long Karl has been working for you from Nambour. I can not see any reviews on him

4 answers
GroutPro
Geoff B.GroutPro

Hi Carroll, Karl has been with us for several year and there's never been a complaint or bad review about his work. He's a great operator and very honest. We hope that helps.

Carrol
Carrol

Thank you but he does not have any reviews. I will speak wit Karl when he comes on Wednesday about some of the grouting he has done

Caky
Caky

Well here is his first Bad report. I know it was my fault when they regretted one of the showers but I have photos of how badly it was done so him redo it in another colour which he did. The tile grouting through out our house had to have some grout replaced and it is still falling out. The Bathroom they did was not cleaned properly behind the toilet either. Not Happy with his work

Allan
Allanasked

Our Onsite Manager requested a quote to re-grout a shower. The reply from GroutPro did not include a quote and instead recommended replacing the shower screen doors.
How can this fix deteriorated grout on the shower floor and how can replacing doors stop a leaking shower floor? Also, why no price supplied?

3 answers
GroutPro
Geoff B.GroutPro

Hi Allan, it sounds like there's been some miscommunication. Our bread and butter is regrouting shower floors. Can you please advise who the GroutPro Specialist was so we can have them get back in touch to straighten this out?

Allan
Allan

Not until you answer my questions, why no price supplied and how can replacing shower screen stop a leaking shower floor.

GroutPro
Geoff B.GroutPro

Without speaking to the specialist who has inspected the problem, I can't provide the answers you're looking for sorry. Please advise who came to inspect so I can help you.

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