Reviewer Photos & Videos
- Verified customer
Best tiler in Canberra
Flawless work by NICK FROM THE CANBERRA BRANCH. If you are looking to restore or regrout your bathroom, I highly recommend Nick. He re-grouted the shower walls and floor and used silicone in the corners. His work is thorough and far superior than other franchises I've used in the past. Thank you, my 21 year old shower looks new again.
Bathroom looks amazing!
Chris from the Bulli/Wollongong branch restored our bathroom grout and it now looks amazing! He had to remove all the existing floor grout which was crumbling away and did so quickly and taking care not to damage any of the tiling. We chose a grey epoxy which is really easy to clean. Will definitely be getting him back when we renovate our other bathroom.
Professional service and quality work
We engaged Nick to re-grout the tiles in our main bathroom. He provided a totally professional service including timeliness, courtesy and communication. Was very happy with the quality of his work and the agreed price. He also left the bathroom as clean as when he started. Would not hesitate to recommend NIck to others.
- Verified customer
Very happy customer
Nick was great from start to finish. Always punctual, was a great communicator and explained everything that needed to be done, also explained what didn’t need to be done. Very well priced and I am very happy with the end result. Highly recommend.
Much easier and cheaper than re-tiling
Nick did a great job re-grouting our showers in both bathrooms and resealing. He knew alot about how to keep showers clean and mould free. He arrived on time and did exactly what was quoted and in the time frame he said it would take. Only downside was just a bit of clean up to be done after each job and some marks left on our toilet seat.
Competent and courteous
Nick provided a quote he honoured, completed the job as discussed, provided information about expected performance and the standards of the industry. All in all a great job we will repeat again with Nick with the second bathroom.
Great alternative to renovating prior to sale
Nick did a great job that made my tied bathrooms look like new in preparation fir selling my house. Always punctual, courteous and friendly. Kept me fully informed. Great results.
Nick Canberra Excellent
Nick arrived to give quote as scheduled. Quote seemed very reasonable and was well- explained. Arrived to do the job several weeks later - again on schedule. Work was done very professionally and clearly specified exactly what would be done, and invited careful inspection of the finished work. We asked for a quote for some additional work in another area of the house, and we will likely proceed (finances permitting).
Nick did a fabulous repair job on both our bathrooms. He certainly pays very good attention to detail. He was courteous and very pleasant to deal with and obviously takes pride in his workmanship. I would have no hesitation in recommending him.
- Verified customer
Amazing. Friendly. Professional.
We have found Nick from GroutPro after we have had a few disappointing experiences with another business that has let us down. He was super professional, punctual, knowledgeable and we felt really safe leaving Nick at our property while he was doing our slate and resealing our shower. The floors have never looked so good and clean and and for the first time since the purchase of our house we were able to see the beauty of the colours that were hiding under years of neglect by previous owners. The shower looks like it’s brand new. He has talked us through every step of the way of everything that was being done to floor and shower and given us good advice on how to take care of both shower and floor from now on.
Punctual, courteous & persistent
We were highly pleased with the prompt & efficient service provided by David of GroutPro. The final job of grout removal was excellent. It must be mentioned that David was persistent to have the job done to perfection & ensured it was so on completion. We will certainly use their services again & highly recommend them.
When things don't go to plan, Groutpro didn't charge a cent
We contracted Groutpro Albany Creek to regrout our shower. About an hour and half into the prep work, a problem was discovered. Rather than just continue on with the contracted work, Mario called it to our attention and suggested we consider whether to continue on or not. When we decided not to, he kindly gave us some ideas, cleaned up, packed up and refused to take a part payment for the work he had completed. He was also prompt both when he came to quote and start the job, and communicated effectively at all times. Big shout out to this GroutPro franchise and thanks for the honest and forthright approach. Very very impressed.
A grouting gem!
Nick at Groutpro is punctual, professional, polite and achieves outstanding results every time. We’ve now used them for all our bathrooms and they are like new again! A rare gem.
Excellent service provided by Chris - You are the GroutPro Master
7th October 2020 Chris from GroutPro Wollongong/Illawarra attended my home to carry out the removal, clean up, and reapplication for Silicone for 3 Vanities , 1 Laundry, 1 Bathroom (Tub) and Kitchen Rangehood,
From post initial conversation to quote, to job completion Chris provided excellent service. He was highly professional, efficient, great attention to detail and very friendly. Our areas that were tired, old, needed to be brought up to the year 2020 now looks all brand new - a real transformation. I can’t recommend Chris highly enough.
Everything about the jobs done on our property were excellent. Nick, the tech, was prompt, polite, had a great sense of humour, and very welcome into our home. His advice, quote and work were exceptional. I would always recommend this product, and will definitely use them again.
A fresh, new shower recess!
Nic has done an excellent job in renewing our shower recess. He is very knowledgeable, uses quality products, works cleanly and efficiently, and the end result clearly shows all of this. We happily recommend his service.
- Verified customer
Very good knowledgeable
Nick from groutpro was Very good and very knowledgeable. He fixed our shower up great. And cleaned the tiles! New silicon is very neat. Good price. Accomodating when our walls were too wet at first so he came back two days later. Recommended.
Nick provides excellent service. He was highly professional, efficient, great attention to detail and very friendly. Our bathroom looks brand new - a real transformation. We can’t recommend Nick highly enough.
Questions & Answers
Could you please tell me how long Karl has been working for you from Nambour. I can not see any reviews on him
Hi Carroll, Karl has been with us for several year and there's never been a complaint or bad review about his work. He's a great operator and very honest. We hope that helps.
Our Onsite Manager requested a quote to re-grout a shower. The reply from GroutPro did not include a quote and instead recommended replacing the shower screen doors.
How can this fix deteriorated grout on the shower floor and how can replacing doors stop a leaking shower floor? Also, why no price supplied?
Hi Allan, it sounds like there's been some miscommunication. Our bread and butter is regrouting shower floors. Can you please advise who the GroutPro Specialist was so we can have them get back in touch to straighten this out?
Not until you answer my questions, why no price supplied and how can replacing shower screen stop a leaking shower floor.
Without speaking to the specialist who has inspected the problem, I can't provide the answers you're looking for sorry. Please advise who came to inspect so I can help you.
Hi, we're living in Brisbane and would like to know if anyone has used: Mario Ribeiro, GroutPro Albany Creek/Brisbane
as I can't seem to find any reviews.
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