GroutPro

GroutPro

 Verifiedgroutpro.com.au
4.7

430 reviews · Statistics

PositivevsNegative
92% · 39532 · 7%
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Customer Service
4.8 (252)
Timeliness
4.8 (249)
Job Satisfaction
4.8 (243)
Rates and Fees
4.6 (232)
Product Quality
4.8 (230)
Work completed to high standard
Prompt, neat service
Friendly, organised specialists
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Reviews

430 reviews
Carole Smith
Carole SmithACTPhillip 2606, ACT4 posts
 

Couldn't be happier!

Nick did a really fabulous job remediating work on an outdoor feature completed by a professional tiler. He understood the problem, listened to what we wanted , and provided us with great advice. His work used cutting edge technology and looks great. We couldn't be more pleased with the end result and his patient approach and wonderful work ethic. Show reply
Michaela A.
Michaela A.South Australia
  Verified

Our house transformed

Jamie from GroutPro has transformed 2 of our bathrooms, polished our tile floors in the kitchen and living area and cleaned our garage floor. He did it all to a very high standard with a great attitude and excellent customer service. The whole service represented very good value for money. My advice to others, is before you consider replacing your whole bathroom, why not have the tiles re-grouted - it looks a million bucks! Show reply
Ross H.
Ross H.NSWMid North Coast, NSW
  Verified

Grout Pro Port Macquarie The Best

Very happy with Mark Bakker from Port Macquarie Grout Pro. His communications and punctuality were the best I have received in a long time. The work was carried out punctually and Mark cleaned up the site immaculately afterwards. Ten out of ten! Show reply
Christine
ChristineACTTurner 2612, ACT
 

Prompt efficient service

Very happy with GroutPro. Nick responded quickly to my request for a quote and we worked out a mutually convenient time to have the work done. Very happy now that my shower is re-grouted
Thanks Show reply
Cass
Cass
 

Nick saved my bathroom!

Nick was friendly, efficient with excellent communication throughout. He was patient and outlined all options depending on my budget. He did that little bit extra to ensure my shower would last just that bit longer. I highly recommend his services. Show reply
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Michael S.
Michael S.ACTGreenway 2900, ACT2 posts
  Verified

Amazing work and service

Nick did a fantastic job at regrouting my ensuite shower. Couldn’t be happier. The service was amazing - Nick liaised with ACT Glass and Glazing on timing the removal of my old shower screens, and install of my new shower screens, around the work he needed to do. He also understood my concerns with reinstalling my shower rail which he worked through/assisted me with. I already plan to reach out later to Nick about regrouting my other bathroom shower, and have been highly recommending him to friends, family and colleagues. I will note that at first I was taken aback by the price of regrouting (from multiple quotes), but after seeing the time/effort/precision/attention to detail, I wouldn’t go elsewhere for cheaper - only to Nick. Show reply
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Ryne
RyneACTGordon 2906, ACT
 

Efficient and friendly

Nick communicated well, completed the job efficiently and was patient and supportive as we sourced new tiles. Show reply
Rory
Rory
 

Great Grout Work

Excellent clean grout work and attention to detail. Good communication. Show reply
Rates and Fees
Roman Kohistani
Roman Kohistani
 

High Quality Superb Regrouting of bathrooms

Nick's work was high quality with strong attention to detail. He has made the bathrooms look immaculatey clean and sparking with his grouting. We were also really impressed with his timely communication and ability to coordinate with our circumstances to get the job done. Show reply
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Jodi
JodiVICSouthwest, VIC
  Verified

Amazing job done by professionals

I've had Sam Samte from 'Grout Pro' re-grout walls and floors for two separate showers and not only has he done an amazing job, but the bathrooms are also left in pristine condition when he finishes. Sam confirms his appointments in advance, notifies his arrival time on the day of the job, conducts himself with absolute professionalism even putting booties over his work boots to prevent carrying dust through the house. Show reply
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Emily
Emily
 

Great job from Nick (ACT)

Nick from GroutPro Woden did an amazing job regrouting my shower. He was very helpful in providing advice and went above and beyond to make sure the job was done to a high standard. Would highly recommend. Show reply
David
DavidSydney5 posts
 

worst grout job ever

Quoted and sent a tiler to grout the coping of a swimming pool. Used wrong grout and had to re-do it after I told him what was needed, had never grouted outdoors before, dropped a lot of grout into the pool and said nothing, made a huge mess, admitting that he had never done such a job before.
Timeliness
Job Satisfaction
GroutPro
GroutPro   DM   
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Kriti Tripathi
Kriti TripathiACTCanberra Central 2601, ACT
 

Excellent Service

Nick (ACT) was awesome to liaise with! He was very responsive, responded to my request for quote straight away. Nick (ACT) also gave me very practical advice, and it didn’t seem like he was trying to get money from me or anything, instead he gave advice in my best interest. I ended up not needing the service so I can’t comment on that but leading up to it, we were very happy with Nick and how he handled it all. Show reply
Cheryl
CherylQLDSouth East Queensland, QLD
 

GroutPro did a great job

Professional, pleasant, cleaned up, good work, offered follow-up if any questions or issues. Show reply
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Product Quality
Lorraine
LorraineQLDSouth East Queensland, QLD7 posts
 

Clean Floors

Thank you Jason for doing my floors today. They look great and it was a pleasure meeting you. Show reply

Questions & Answers

Mary
Mary

can you please tell me where I can buy Grout Pro cleaning cloths? Cathy.

Tavan C.
Tavan C.  

Hi Mary everything groutpro uses can be purchased from their site here is the link:
https://www.groutpro.com.au/shop/

Breanda C.
Breanda C.

How do you work out a price quote?

Sue
Sue  

You arrange for Grout Pro to come to your house to quote, very easy.

GroutPro
GroutPro   DM   

Hi Breanda, Sue's right, just go to our website and fill in the quick quote form or call 1800 822 459 and one of our specialists will get in touch.

MichelleR
MichelleR

I'd like to get in touch with someone from your head office but am unable to find a phone number. Could you please send it to me. Thank you.

GroutPro
GroutPro   DM   

Hi Michelle, please call 07 5515 0119. Thanks.

See all GroutPro questions

Details

About GroutPro

GroutPro is a grout cleaning company that services QLD, NSW, ACT, VIC, SA, NT, and Perth’s northern and southern suburbs.

Some of the services GroutPro offers include:

  • Deep clean and sanitisation
  • Tile and grout cleaning
  • Grout ColourSealing
  • Damaged tile repairs
  • Terracotta and slate sealing
  • Silicone seal replacement
  • Glass restoration and glass protection
  • Epoxy grouting

Points of praise:

  • Most reviewers found that GroutPro specialists completed the work in their home to a high standard, saying that they were extremely pleased with the results.
  • They also said that the service was done promptly and neatly.
  • According to reviewers, GroutPro specialists and other staff are friendly, and made the whole process smooth and straightforward.
Visit official website

Contact info for GroutPro

Extra Information

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