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Australian Skin Clinics - QLD

Australian Skin Clinics - QLD

3.1 from 32 reviews

Reviews

3.1

32 reviews
5
(15)
4
(2)
3
(0)
2
(1)
1
(14)
  • Product Quality
    2.9 (18)
  • Return Claim MadeYes (2) · No (16)
  • Customer Service
    3.3 (19)
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Tammy

TammySouth East Queensland, QLD

  • QLD
  • Verified customer

Best skin clinic by far

published

Always love visiting ASC North Lakes. The girls are so welcoming, and my clinician is hands down, the best. I wouldn't trust anyone else for my treatments. The results I've Recieved have been nothing short of AMAZING.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationNorth Lakes
TreatmentsInjectables
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1 comment
Australian Skin Clinics
Customer Support T.Australian Skin Clinics

Hi Tammy, thank you so much for this amazing feedback and review! We look forward to seeing you in clinic again soon! Kind Regards, Australian Skin Clinics

stu

stuSouth East Queensland, QLD

Hyperdome Botox issue

published
Customer Service
Product Quality
Return Claim MadeYes
Store LocationLogan hyperdome QLD
TreatmentsInjectables
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1 comment
Australian Skin Clinics
Customer Support T.Australian Skin Clinics

Staff inconsistency

published
Customer Service
Product Quality
Return Claim MadeNo
1 comment
Australian Skin Clinics
Customer Support T.Australian Skin Clinics
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Marie

MarieSouth East Queensland, QLD

  • QLD
  • Verified customer

Microneedling Ruined my skin

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationChermside
TreatmentsSkin Treatments
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1 comment
Australian Skin Clinics
Customer Support T.Australian Skin Clinics

Hi Marie, we are sorry to receive this feedback and would like to investigate this further. Please email your full name and complaint details to info@australianskinclinics.com.au so that we can be in touch. Kind Regards, Australian Skin Clinics

Mish

Mish

  • 2 reviews

First time Botox at Carindale and terrific results!

published

I wanted to get botox at age 52 and decided I didn't like the Nicole Kidman frozen forehead look and explained this to the Clinic nurse . Nothing much happened until around two weeks and noticeable frown lines and also opened up my eyes a bit as well . On my 2nd consultation she topped up the area and I was surprised how quick the procedure was. I went to my mothers place and she was anti botox and she couldn't tell I had it done. I said mum I had botox and she said , well you're looking healthy but I didn't know. Very happy with this and will definitely be coming back.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationCarindale Westfield upstairs
TreatmentsInjectables
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1 comment
Australian Skin Clinics
Customer Support T.Australian Skin Clinics

Hi Mish, we're so glad to hear you are happy with your treatment results and service at Australian Skin Clinics Carindale! Thank you for leaving such a wonderful review. Kind Regards, Australian Skin Clinics

The reviewer stated that an incentive was offered for this review

Andie

AndieBribie island

North lakes store

published

Very happy with this place. Great service, very friendly and professional staff. Staff are knowledgeable and big in care and safety. Well priced. Will continue to go there for more services.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationNorth lakes
TreatmentsSkin Treatments
See all answers
1 comment
Australian Skin Clinics
Customer Support T.Australian Skin Clinics

Hi Andie, thank you so much for this lovely review!

The reviewer stated that an incentive was offered for this review

Diana

DianaSouth East Queensland, QLD

  • 6 reviews
  • 4 likes

North lakes Westfield Clinic - Received third degree burns beware!

published
Customer Service
Product Quality
Return Claim MadeYes
Store LocationNorth Lakes
TreatmentsSkin Treatments
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1 comment
Australian Skin Clinics
Customer Support T.Australian Skin Clinics
Alejandra Riachi

Alejandra RiachiSouth East Queensland, QLD

Newmarket Clinic Closure without warning

published

The Clinic at Newmarket has unexpectedly closed without warning. I only received an SMS saying the clinic is closed until further notice 2 weeks ago. I have no received any further communication. It seems they have only been communicating with some clients not everyone which I found disrespectful. There has no been offered for a refund. I have paid for 12 treatments and had only had one treatment done. This is absolutely shameful behavior. I am fighting for my money back, as it looks that they are stealing my money.

TreatmentsHair Removal
2 comments
Australian Skin Clinics
Customer Support T.Australian Skin Clinics
Alejandra Riachi
Alejandra Riachi
Donna T

Donna TSouth East Queensland, QLD

Newmarket clinic closure

published

I can’t believe this place just shuts down and their only option for customers is travelling an hour and a half to get any pre-paid procedures on the Gold Coast. This can’t be legal. And why are they closing? Dodgy!

Customer Service
Product Quality
Store LocationNewmarket
1 comment
Australian Skin Clinics
Customer Support T.Australian Skin Clinics
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Anti-wrinkle

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationHelensvile
TreatmentsInjectables
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1 comment
Australian Skin Clinics
Customer Support T.Australian Skin Clinics

Hi Paula, we're sorry to hear of your experience so far. We take your feedback seriously and have passed this along to the Helensvale management team for immediate review and follow up. Kind Regards, Australian Skin Clinics

Deb

Deb

  • 2 reviews

Lovely staff and good treatments

published

I just feel regarding skin products that the less added ingredients that are not any benefit to the skin and which some people may get an irritation from for example perfume or fragrance, should be left out and perhaps a more natural kind of preservative, should there be one, perhaps made from essential oils could be used. I know that the smell of a product can be attractive to some people and the reason why they may purchase it, but myself, it is a deterrent and I would prefer no smell at all, or a fragrance that is derived from a more natural source. With many treatments it is necessary to purchase skin products to enhance the treatment.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationElanora
TreatmentsSkin Treatments
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ROZI

ROZI

  • 4 reviews
  • 2 likes

Great service

published

Good friendly service at Bulimba store.
Wide range of services - and most of the staff are 'people-people' and really care. They are trained to get good results and I have always been happy with the result

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBulimba
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1 comment
Australian Skin Clinics
Customer Support T.Australian Skin Clinics

Hi Rozi, thank you so much for this wonderful review!

Black eye

Black eyeSouth East Queensland, QLD

  • 2 reviews

Avoid Brisbane MacArthur Central-not experienced in injectables! Received a complete black eye without any apology.

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationMacArthur Central Brisbane
TreatmentsInjectables
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1 comment
Australian Skin Clinics
Customer Support T.Australian Skin Clinics
  • QLD
  • Verified customer

Save your money, skin, and peace. STAY AWAY

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationCarindale
TreatmentsHair Removal
See all answers
1 comment
Australian Skin Clinics
Customer Support T.Australian Skin Clinics
Sean

SeanSouth East Queensland, QLD

This is Perfect

published

I want to say how amazing Cherie is and how she makes my day.
She is professional. attentive to detail and I love coming in just to see her at pacific fair

Wonderful staff

Laura is such a wonderful team member she is a wealth of knowledge and always a pleasure to be seen by and looking after me at the pacific fair clinic

Customer Service
Product Quality
Return Claim MadeNo
Store LocationPacific fair
TreatmentsHair Removal
See all answers
1 comment
Australian Skin Clinics
Customer Support T.Australian Skin Clinics

Hi Sean, thank you so much for this incredible review!

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Dominika

DominikaSouth East Queensland, QLD

  • 4 reviews

Great service!

published

I have been a customer at Robina clinic for a year now and I have always received a great service. Never had problems with booking, always taken on time, work done properly. Even though I have moved further away from the clinic, I still go there and do not want to change to another one. Staff is always nice and tries to do their best to provide a great service. Definitely recommend this clinic. I have been only doing Laser hair removal so cannot talk about other services, but LHR definitely done well.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationRobina
TreatmentsHair Removal
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1 comment
Australian Skin Clinics
Customer Support T.Australian Skin Clinics

Hi Dominika, thank you so much for this wonderful feedback and review. We really appreciate it! Kind Regards, Australian Skin Clinics

leanne

leanneSouth East Queensland, QLD

Australian Skin Clinic - North Lakes - Amazing staff

published

I had my consultation this morning at North Lakes with Belinda. She was extremely helpful and gave me all the information I required. She gave me some great tips & advice on what skin treatment would personally suit me. I didn't feel in any way that she was just trying to sell me stuff. She was friendly and professional & I look forward to the treatments I am booked in for.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationNorth Lakes Brisbane QLD
TreatmentsSkin Treatments
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1 comment
Australian Skin Clinics
Customer Support T.Australian Skin Clinics

Hi Leanne, thank you so much for this lovely review! So glad to hear you loved your consultation and we look forward to having you back in for your treatments! Kind Regards, Australian Skin Clinics

Marzieh

MarziehSouth East Queensland, QLD

  • 2 reviews

The Customer service was great

published

The ladies in the city Brisbane store are warm, informative and helpful. I look forward to being a long term client of there's due to their wonderful customer service. Also Beth gave me lots of tips for my skin! I look forward to not wearing any make up because of all the products here

Customer Service
Return Claim MadeNo
Store LocationBrisbane City
TreatmentsSkin Treatments
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1 comment
Australian Skin Clinics
Customer Support T.Australian Skin Clinics

Hi Marzieh, thank you so much for this wonderful feedback!

Julia H.

Julia H.South East Queensland, QLD

  • 2 reviews

Seeing great results

published

I came across a really good discount Australian Skin Clinics were offering, and I had heard great things about laser hair removal so I decided to give it a go. Although it isn't the most comfortable procedure, the results I am seeing are amazing. I have been amazed at how effective laser hair removal is and would highly recommend Australian Skin Clinics to anyone who asks! Very happy with my results and am happy I took the leap :)

Customer Service
Product Quality
Return Claim MadeNo
Store LocationAustralian Skin Clinics, Bulimba
TreatmentsHair Removal
See all answers
1 comment
Australian Skin Clinics
Customer Support T.Australian Skin Clinics

Hi Julia, thank you so much for this fantastic review and feedback! We're so glad to hear that you are loving your results so far! Kind Regards, Australian Skin Clinics

Stevie

StevieSouth East Queensland, QLD

Friendly staff and very helpful

published

The ladies are very friendly and helpful. Full of knowledge. Had my first ever injections and the nurse made sure I knew everything before they started the treatment. The treatment itself was very gentle.

TreatmentsInjectables
1 comment
Australian Skin Clinics
Customer Support T.Australian Skin Clinics

Hi Stevie, thank you so much for this lovely review and feedback!

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